ICTICT509

GATHER DATA TO
IDENTIFY BUSINESS
REQUIREMENTS

VALIDATION DOCUMENT
 This material is developed by Enhance Your Future Pty Ltd for Australian Institute of
Science and Technology (AIST)

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 TABLE OF CONTENTS
TABLE OF CONTENTS..................................................................................................................................... 3
UNIT CODE AND NAME.................................................................................................................................. 4
PRINCIPLES OF ASSESSMENT......................................................................................................................... 5
Validity............................................................................................................................................................5
Reliability........................................................................................................................................................5
Flexibility.........................................................................................................................................................6
Fairness...........................................................................................................................................................6
THE RULES OF EVIDENCE............................................................................................................................... 6
Valid................................................................................................................................................................6
Current............................................................................................................................................................7
Authentic.........................................................................................................................................................7
Sufficient.........................................................................................................................................................7
CONTINUAL IMPROVEMENT ACTIONS........................................................................................................... 9
September 2018..............................................................................................................................................9
LEARNER GUIDE V3....................................................................................................................................... 9
VALIDATION DOCUMENT (NEW) V3............................................................................................................... 9
FORMATIVE ASSESSMENT BOOK (NEW) V3.................................................................................................... 9
ASSESSOR GUIDE V3...................................................................................................................................... 9
ASSESSMENT V3.......................................................................................................................................... 10
MAPPING DOCUMENT V3............................................................................................................................ 10
POWERPOINT SLIDES V3.............................................................................................................................. 10

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 ICTICT509 - GATHER DATA TO
IDENTIFY BUSINESS REQUIREMENTS
Purchased by (No: of Purchasers): 10

Date of validation: 8th March 2019

Validation completed by: Donna Bowman

Signature of validator:

This is a statement of validation and continual improvement performed by Enhance

your Future P/L for the above unit of competency.

This unit has been developed by an industry expert and professional resource
developer.

Each unit sold by Enhance Your Future goes through our continual improvement
process on an annual basis to identify:

 Industry changes

 Legislation changes

 Changes in processes

 Grammar and spelling errors

 Plagiarism content

To check the spelling, grammar and plagiarism we use ‘Grammarly’ before any
resources are sent out to customers.

In our continual improvement process we use RTO feedback on content and structure
and feedback from ASQA audits on our resources to make changes required to assist you
to meet your compliance requirements.

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When changes have been made to unit resources they are documented in this validation
document and dated.

Principles of assessment
All assessment materials have been developed with the following criteria in mind:

The National Framework for the recognition of training has identified the key principles
of assessment that should be applied to the assessment process. These are:

 Validity

 Reliability

 Flexibility

 Fairness

Validity
An assessment is seen as valid when it assesses what it claims to assess. It is achieved
when the assessment used is:

 related to the learning outcome or competency

 demonstrates that the performance criteria has been met

 is sufficient to cover the requirements of the competency

How Enhance Your Future ensures Validity!

Materials have been developed with the unit of competency specifications in mind with
ALL performance criteria, knowledge and performance included and mapped accordingly.
Assessment involves a practical task where learners can demonstrate their ability to
complete the tasks outlined in the performance evidence. The assessment book contains
three forms of assessment and the formative assessment book contains assessment
questions and activities that can be completed during class time as a practice activity to
enhance the learning process. Workplace or simulated practical activities are included to
highlight the learners skills in the topic. Benchmark answers are provided for written
activities and suggested observations and a list of documents are provided for practical
activities. All questions in the assessments are covered in the learner resource.

Reliability
An assessment is seen as reliable when it effectively interprets the competency and can
be consistently applied from learner to learner.

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How Enhance Your Future ensures reliability!

Benchmark answers are provided for written activities and suggested observations and a
list of documents are provided for practical activities. All questions in the assessments are
covered in the learner resource.

Flexibility
An assessment is seen as flexible when it can be used effectively across a range of
delivery sites and still meet the learner's individual needs.

How Enhance Your Future ensures flexibility!

All assessment have been written in line with the specifications outlined in the unit of
competency. In all cases a minimum of three forms of assessment are used. Provision is
made for contextualisation of assessments to meet the needs of the learner.

Fairness
An assessment is flexible when it is designed in such a way that it does not limit or stop
a learner from completing it simply due to personal factors. For example; age, gender,
educational level, ethnic background etc.

How Enhance Your Future ensures fairness!

Materials are written with the learners levels in mind. As these resources are written for
many RTO’s with many different learner’s it is expected that assessments are
contextualised to meet the specific needs of your learners. This may mean adjusting
assessments in several ways to meet the needs of each learner studying this unit.
Assessment books contain instructions for both the learner and the assessor informing
them of the assessment process and the resources required to complete the assessment
safely.

The Rules of Evidence

To ensure that the evidence meets the requirements of the unit of competency, the
following four rules of evidence are considered:

 Valid

 Current

 Authentic

 Sufficient

Valid

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The key issue is to ensure the evidence is relevant. It must relate to the competency
being assessed, and it needs to match the competency. Assessors need to be competent
in the areas they are assessing to ensure that the competencies are clearly understood
and the evidence is appropriate.

How Enhance Your Future ensures validity!

All assessment are mapped, in the mapping document. This document provides
information on what performance criteria and performance and knowledge evidence is
covered by what question or activity in the assessment. For an assessor to determine
competency the learner must be deemed competent in all activities. This will highlight the
learner skills and knowledge in this unit.

Current
The evidence must be up to date and suitable to support a competency claim. There is
no point providing evidence of being able to process a layby sale if the documentation
provided reflects practices of 10 years ago.

How Enhance Your Future ensures Currency!

The unit assessment cover sheet is dated and signed by the learner and all checklists are to
be signed and dated by the assessor or third party. This provides evidence that all
assessment answers provided by the learner to the assessor are current.

Authentic
The assessor must be sure the evidence belongs to the learner and not someone else. If
the evidence was developed by a group of people, then the assessor must access
supplementary information that specified the learner's contribution.

How Enhance Your Future ensures authenticity!

All learners must complete the assessment cover sheet at the front of every unit assessment
and sign the declaration that all work is their own and not copied from another source,
without adequate and accurate referencing.

Sufficient
The quantity of the evidence must be appropriate so the assessor has sufficient
information on which to make a judgement. If insufficient evidence is provided, the
assessor must be able to provide guidelines on the requirements for the next attempt.

How Enhance Your Future ensures sufficiency!

Any benchmark answers provided in the assessor guide are objective and only a suggestion
as each student will write something slightly different. These answers can be found in the
unit of competency learner resource.

The specific requirements of each competency can be found in the evidence guide of the
competency.
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CONTINUAL IMPROVEMENT ACTIONS
March 2019 - Updated from version 2.2

Learner Guide V3
 Updated ‘about this resource’ and ‘about assessment’ sections to meet the
current wording for units of competency

 Updated cover page and style to reflect a modern approach to our resources

 Updated the reference page to ensure all referencing is aligned to the MLA
style for citing others work

Validation Document (new) V3

 Developed a new document (Validation Document) to include with our
resource package. This document provides RTO’s with a record of continuous
improvement and validation for each unit individually

Formative Assessment Book (new) V3

 Developed a booklet for assessing during learning (formative assessment).
This booklet will have a range of activities that can be used in the classroom
as individual assessment or group activities.

Assessor Guide V3
 Updated script for assessors to ensure instructions meet the requirements for
the current standards

 Update wording to meet the wording used in the current standards

 Guidelines on evidence required for practical activities has been added

 Written activity has been adjusted to minimise the evidence required for
competency. Previously lengthy benchmark answers were provided that did
not meet the expected level required for answers

 Checklist updated to incorporate instructions and space for comment from

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 assessors

 New image applied to the whole document

Assessment V3
 Assessment practical activity aligned with the assessor guide

 Instruction updated and more detailed, included a list of resources required

to complete the assessment safely and effectively

 Checklist updated to incorporate instructions and space for comment from

assessors

 New image applied to the whole document

Mapping document V3
 Changes made to the structure of the mapping guide to ensure effective
reading and clearer mapping

 Remapping has been completed where activities and questions have been
changed

 New image applied to the whole document

PowerPoint Slides V3
 PowerPoint slides have been updated to the new format

 Slides have been updated in line with any changes made to the learner guide

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