Timestamp Gender Age (in Years) Education

3/28/2021 21:18:56 Male 18-25 Under Graduate

3/28/2021 21:21:28 Female 26-30 Graduate
3/28/2021 21:25:55 Male 26-30 Graduate
3/28/2021 21:28:50 Male 31-35 Phd
3/28/2021 21:40:15 Male 36-40 Post Graduate
3/28/2021 21:51:51 Male 36-40 Graduate
3/28/2021 22:09:41 Male 41-45 Graduate
3/28/2021 23:06:58 Male 36-40 Post Graduate
3/28/2021 23:34:04 Male 26-30 Graduate
3/29/2021 0:34:23 Male 26-30 Post Graduate
3/29/2021 7:01:25 Female 18-25 Graduate
3/29/2021 12:16:09 Male 18-25 Graduate
3/29/2021 12:32:38 Male 31-35 Post Graduate
3/29/2021 14:22:17 Male 18-25 Graduate
3/29/2021 18:26:58 Male 31-35 Graduate
3/29/2021 20:27:22 Female 18-25 Graduate
3/29/2021 20:41:31 Female 18-25 Post Graduate
3/29/2021 22:24:44 Male 26-30 Graduate
3/30/2021 3:47:25 Female 18-25 Graduate
3/30/2021 12:52:03 Female 18-25 Under Graduate
3/30/2021 14:15:34 Male 31-35 Post Graduate
4/1/2021 9:31:41 Male 31-35 Graduate
4/2/2021 17:09:20 Male 18-25 Under Graduate
4/2/2021 17:10:41 Male 18-25 Under Graduate
4/2/2021 17:12:05 Male 18-25 Under Graduate
4/2/2021 20:11:52 Male 18-25 Under Graduate
4/2/2021 20:31:51 Male 18-25 Graduate
4/3/2021 17:09:29 Male 18-25 Under Graduate
4/5/2021 17:59:57 Male 31-35 ACCA
4/9/2021 23:05:29 Male 26-30 MS/MPhill
4/10/2021 9:56:54 Male 18-25 Under Graduate
Experience TCS express charge price rTCS express company service
TCS express staff dress co
1-2 years 2 3 2
2-3 years 4 4 4
5-7 years 3 1 2
>10 years 5 5 4
>10 years 3 2 2
5-7 years 3 3 1
>10 years 4 5 5
>10 years 4 1 2
3-5 Years 4 4 4
2-3 years 4 5 5
5-7 years 3 1 2
5-7 years 4 4 3
3-5 Years 4 4 3
1-2 years 4 4 5
7-9 Years 4 2 2
1-2 years 2 1 3
1-2 years 4 5 5
5-7 years 5 3 4
5-7 years 5 5 3
1-2 years 5 3 3
7-9 Years 4 2 2
7-9 Years 3 3 3
1-2 years 1 2 3
1-2 years 1 1 1
1-2 years 2 2 3
1-2 years 2 1 1
1-2 years 3 3 3
1-2 years 2 3 3
5-7 years 3 2 2
2-3 years 5 5 5
1-2 years 2 1 4
TCS express outlets conven
TCS express packaging prof
TCS express delivery servicTCS express a good after-s
2 3
4 4
1 1
4 4
3 2
1 3
5 5
2 1
4 4
4 5
2 2
3 4
4 4
5 4
2 2
2 2
4 5
2 2
3 2
4 4
2 2
2 2
2 3
1 1
2 3
3 1
3 3
3 2
2 2
5 5
2 1
4 3
4 4
2 2
5 5
2 2
2 3
5 4
1 3
4 5
4 3
2 5
4 4
5 5
3 3
2 2
2 2
5 4
2 4
3 3
5 5
2 3
1 2
1 3
1 1
2 3
1 1
3 3
3 3
2 2
5 5
2 1
TCS express commitment to
TCS
c aimed to maintain longTCS is transparent in their TCS express good company i
2 3
3 5
2 2
5 4
2 2
3 3
5 4
2 3
5 3
4 4
3 3
4 4
4 5
4 5
2 2
2 1
5 4
3 3
4 3
4 1
3 4
1 1
2 3
1 1
2 3
1 3
3 3
2 3
2 2
5 5
1 1
2 2
4 4
3 2
4 5
2 2
3 2
5 5
3 1
3 5
4 3
2 2
4 4
4 4
4 5
4 2
2 1
5 4
2 4
3 2
5 4
4 2
3 2
3 3
1 1
2 1
2 1
3 3
3 4
3 2
5 5
2 1
TCS express staff to obtainThis express service person
TCS Staff’s service attitudeTCS pricing is transparent
4 3
4 5
2 1
5 5
3 3
3 2
5 5
2 2
3 5
4 5
3 2
4 3
5 5
5 4
2 2
2 2
4 5
3 1
3 3
3 3
3 3
2 2
3 2
1 1
1 1
1 1
3 3
3 3
2 2
5 5
3 1
4 3
4 4
2 3
4 5
3 2
2 3
5 5
2 2
3 3
4 4
3 2
4 3
5 4
5 4
2 2
3 2
4 5
4 5
3 3
2 2
2 2
2 3
1 1
1 1
2 3
2 2
3 3
3 3
2 4
5 5
3 1
TCS take (send) goods timTCS express deal with compl
TCS understand and value TCS
3 5
4 4
2 2
4 4
4 3
2 3
5 3
2 1
5 5
5 4
4 5
4 3
4 5
3 3
2 3
2 3
4 4
4 2
4 4
3 3
3 3
2 1
3 3
1 1
2 2
3 2
3 3
3 3
2 2
5 5
4 2
t provides customers with
4 3
4 3
2 1
5 4
3 4
3 3
5 5
3 2
5 5
5 4
4 4
4 3
5 4
4 3
4 2
2 3
4 4
1 2
3 2
4 2
3 3
1 3
3 2
1 1
3 3
2 2
3 3
3 3
3 3
5 5
2 3
TCS care about customer’sTCS express guarantee theTCS express customer servi
1 3
3 4
2 2
4 4
4 4
3 3
5 4
1 1
5 4
4 5
5 5
4 3
4 5
4 4
2 2
1 2
4 5
2 3
3 3
3 3
3 2
2 2
2 3
1 1
1 1
1 4
2 3
3 3
2 2
5 5
1 1
TCS’s Express parcel tracki
3 4
4 5
1 2
4 4
3 3
3 3
5 4
2 1
5 4
4 5
5 4
4 3
5 4
4 5
2 3
2 1
5 5
4 2
3 3
4 3
2 4
2 1
1 5
1 1
2 2
2 1
3 3
3 3
2 2
5 5
3 1
TCS express service to theTCS
c constantly update custom
TCS considers the importanc
3 3
4 4
2 2
5 5
3 4
3 3
5 4
2 2
4 4
4 5
5 5
4 3
5 5
3 2
2 2
2 2
5 4
1 1
3 3
3 2
3 4
2 3
5 2
1 1
3 3
1 3
3 2
3 3
2 3
5 5
2 2
TCS integrates the reliabili
3 3
4 4
2 2
4 4
3 3
3 3
5 5
1 3
4 4
5 4
5 5
4 3
5 4
3 3
2 2
2 3
4 5
2 2
3 3
2 4
4 4
2 2
3 3
1 1
4 1
1 1
3 3
3 3
2 2
5 5
1 1
I am satisfied with the serv TCS is fast and ensure sa People can trust TCS for their expensive and fragile goods
4 2 5
5 4 4
2 2 2
5 5 4
3 3 5
3 3 3
5 5 3
2 1 2
5 4 4
4 5 4
4 3 4
4 3 4
5 5 5
4 5 5
2 3 3
2 2 3
5 5 5
5 2 3
4 3 3
3 3 3
3 3 2
2 2 2
3 2 1
1 1 1
2 3 4
2 1 2
3 3 3
4 3 3
2 2 2
5 5 5
2 1 1
and fragile goods
Gender
Age (in Years)
Education
Experience
TCS express charge price reasonable open and transparent
TCS express company service facilities and transportation tools advanced and efficient.
TCS express staff dress code and the image of decent.
TCS express outlets convenient, good environment.
TCS express packaging professional, standard.
TCS express delivery service quickly and accurately.
TCS express a good after-sales service guarantee system.
TCS express commitment to customers in a timely manner, it is worth to trust.
TCS aimed to maintain long-term relationship with customer
TCS is transparent in their pricing policies and always informed about it
TCS express good company image, so that customers feel at ease, safe.
TCS express staff to obtain the customer's trust and recognition.
This express service personnel with a professional level and good quality.
TCS Staff’s service attitude is friendly, polite and positive in the organization.
TCS pricing is transparent and everything is informed
TCS take (send) goods time and place and mode (SMS, telephone) to make customer satisfaction
TCS express deal with complaints of fast speed, high efficiency
TCS understand and value the customer's advice and opinions
TCS provides customers with personalized service (inspection and then sign, on behalf of the signing of custody
TCS care about customer’s good and take good care of it
TCS express guarantee the clear customer's communication and the complaint
TCS express customer service in a timely manner
TCS’s Express parcel tracking system is easy to operate, update fast
TCS express service to the customer first, always willing to help customers, for its service
TCS constantly update customer if there is any issue in the delivery and take consent first.
TCS considers the importance of service quality to increase satisfaction of customer
TCS integrates the reliability and trust as core values in their services to improve service quality
I am satisfied with the service quality provided by the TCS
TCS is fast and ensure safe movement of goods
People can trust TCS for their expensive and fragile goods
satisfaction

lf of the signing of custody, etc.)