General guidelines of LPG services through Common

Service Centers

Service Available through CSC

1. LPG Gas Booking

a. Online booking of LPG cylinder.
b. Rs. 2 for each refill booking

2. LPG Distribution through CSCs

a) Maximum stock of LPG for VLE shall not exceed more than 100 kg at a point of time.
b) VLEs will be permitted to receive LPG cylinder only from one distributor.
c) VLEs to maintain record pertaining to stock, receipt, and safety of cylinders/DPRs
refill defective generation. CSC SPV or Ministry officials can visit any time for the
verification of the records.

District Block Consumer Name Consumer No Date of Delivery Distributor Name

d) VLE has to deposit Rs. 1000 as a security to CSC online through Digital Seva Portal.
e) VLE can go to https://digitalseva.csc.gov.in/ & select gas connection to book a LPG.
f) VLEs should sign MoU with distributor for delivery of the services.
g) VLEs should not pay another security amount to distributor or any other person.
h) VLE should resolve any consumer complaints in coordination with distributor.
i) Name and address of CSC with which distributor has signed MoU’s are to be
displayed at their godowns or showroom.
j) Distributor should handover a PDC kit along with portable weighing machine to
VLE’s on returnable basis.

Page 1 of 2
 k) VLE’s should receive cylinder stating “received in good condition”.
l) Distributors will be required to give supplies to the VLEs as per requirement/
demand/ booking.
m) To take LPG point or deliver LPG Services the branding of CSC must have been
completed.
n) VLEs will get below mentioned commission in these schemes.

S NO. Service Charges Types of Payment

1 Sale of Cylinder. Rs. 10 per Cylinder To be paid by distributor

given to VLE
2 Distributor of Gas cylinder through CSC’s. If the Rs. 19 each inclusive To be paid by distributor
cylinder are uplifted by POS /VLE through its own of GST to VLE
vehicles, from LPG go down of the distributor.
3 Distribution of gas cylinders through CSCs. If the Rs. 10 each Inclusive To be paid by distributor
cylinders are to be delivered by distributor at GST to VLE
POS/ VLE premises.

Page 2 of 2