Name: Sunil Mohan

Student Id: A00115915

Business Continuity
Assignment 1

Q.1 What is the importance of incident management system in an organization for business
continuity?

Incidents can affect organizations of any size and at anywhere. From weather to power outages,
fires, employee illnesses, political events, or outbreaks, every organization needs to develop an
event management system to ensure the smooth running of your business. Therefore, the incident
management system defines the organizational functions required to identify, analyze, and adjust
risks to prevent future recurrence. It is a company guide towards managing business disruptions.

With good planning, companies can take steps to reduce the potential impact of a disaster - and
prevent it from happening in the first place. It is important to plan well to protect yourself from
the effects of potential problems - from fires, floods, or theft to IT system failures, limited access
to facilities, or illness of key personnel. This planning is very important for all businesses because
many companies somewhere do not have the resources to deal with them easily in a crisis situation.
Failure to plan can be dangerous. At the very least, you run the risk of losing customers while
restoring your business. But the worse is that your business will never recover and may eventually
close down.
As part of a company planning process you should :
• Identify potential problems that could affect you
• Determine how you intend to reduce the risk of these disasters
• Determine how you will react in the event of a disaster in the business continuity plan
• Check the system regularly
For example, if a company relies on computer data, you are required to set up a backup system to
have a copy of the key data in the event of a system failure.

Benefits of having an event management system

• A carefully planned business continuity plan will make coping easier and enable you to
minimize disruption to the business and its customers.
 • It will prove to customers, insurers, and investors that your business is strong enough to
deal with anything that may be thrown at you.
• It will also increase employee confidence as they receive training to deal with uncertain
situations
• It is also an edge over the competition where the company has a good incident management
system and this will increase the company's growth at double pace.

Q.2 What are the other factors that might halt business operations. What kind of suggestions
would you provide for business continuity in those cases?

Following are the factors that can affect a business's performance:

1.Irregular Demand: One of the most important things that can stop a business from doing
business is the unusual demands on the market. In cases where demand is not met the product will
be retained and there will be no incoming revenue.
Suggestion: The solution to this is to have a proper forecasting process in place so that the
irregularities of the need are dealt with effectively.

2.Insufficient availability of raw materials: Another factor that can hault business operations is
the insufficient availability of raw materials. If there is not enough availability of raw materials
then the final product would not be able to be made then business operations will be suspended.
Suggestion: The solution to this is to maintain a steady supply of raw materials and to contact at
least two to three different vendors, who are able to supply raw materials in a timely manner. If a
company relies on only one supplier, this will definitely create a problem for the company if the
supplier does not meet the requirements in a timely manner.

3.Machine Dis-functioning: Another thing that can stop business operations is Machine Dis-
functioning. The equipment used to produce the final product can have a technical problem and
due to which operations can be suspended.
Suggestion: Therefore in such cases, it is very important that the business activities are sufficient
to stock up replaceable equipments that can be replaced in a timely manner. The business must
also have access to professionals who can be inspect and correct the functioning without any delay.
4.Low Profits: The inability to generate sufficient business profits is a common reason for the
closure of a company. Although there are multiple factors behind low profits such as quality but
overall it reduces the company’s efficiency to continue while having losses for a long time.
Suggestion: For this, the company should focus on its funds like how much they are spending for
earning a level of amount. Other than that, the company can improve its quality and give a better
customer experience to its regular customers if there is some issue in sales of a product or service.

5. Tough Competition: Competition is another factor that can decrease the business growth
because today a customer has so many options and he/she can inspect those options before actually
buying that product or service.
Suggestion: In order to maintain the position in the market, businesses need to come with a unique
product with the best possible quality. Along with that, they can promote the qualities of their
product or service in order to attract the customer and keep them updated.
6.Outdated Technology: Todays, technology plays a very vital role in business success but
technology can also be the reason for its failure if the company uses outdated technology which
cannot cope with the modern world.
Suggestion: Business can increase their growth by using new technology and new technology can
also help them to increase their overall efficiency by reducing labor work and increasing
productivity.

Q.3 What impact would this solution of ensuring business continuity have on the future
business operations of the company?

Importance of risk preparation and business continuity in any organization is of paramount

importance. However, this requires finding that those systems are similar when viewed in the real
world. Because re-establishing a business plan is important for many organizations, a variety of
disaster recovery plans are also available and you can rely on technology to make those
arrangements.

It is important to maintain business power and rapid growth in the event of a major disruption. The
business continuity plan helps to track strategies carefully and provide any organizational
indicators for survival. It tells how the company should continue to operate without such
controversy; includes business steps, resources, HR, co-workers, and more. The organization
received very little interruption due to an unsecured WAN connection. Although the organization's
basic WAN issue was insignificant, what happened made the rundown one of the organizations
that agreed to prepare to prevent the worst possible outcome and ensure business integration. The
organization has found a number of effective ways to protect its core structures from future
disruptions, including creating systematic failures of Internet organizations, the use of dynamic
power, and devices for directing sufficient information to its web page and linking two
organizations and accomplishments. In addition, it has re-employed its key employees.

Technology is evolving and needs to be updated in order for the preparations to be renewed.
Companies like these need to incorporate basic expertise into any situation every year to evaluate
their performance and evaluate any regions that need to be transformed. Before auditing, ask for
suggestions from employees for joining this arrangement. Ask all specific sectors or units to
evaluate performance, including branch locations or other remote companies. Provide an
opportunity to deal with the conflict and it is necessary to set the strategy to work. Business
continuity plans should form the basis of any business development process for a productive
organization. Business continuity plans have gone through the usual crisis situations to deal with
disruptions while recording important business skills. It can be better if you start working as fast
as expected.

References
https://www.agilityrecovery.com/article/evolution-incident-
management-business-continuity

https://www.emergency-response-planning.com/blog/incident-
management-and-business-continuity-go-hand-in-hand

https://searchdisasterrecovery.techtarget.com/definition/incident-
management-plan-IMP

https://www.infoentrepreneurs.org/en/guides/crisis-management-and-
business-continuity-planning/

https://www.thebalancesmb.com/business-continuity-plan-to-protect-
your-company-4156386