In today's fast-moving world of business, operation management has become one of the top

requirements. Operation management holds such great importance because it provides the highest
level of profits when it comes to services and its quality. But what are the factors affecting operation
management?

So today, let’s discuss some of the principles of operation management By Dr. Richard Schaonberger.
These principles will allow you to fully utilize the power of operations management. But firstly, let us
understand what operation management is...

What is operation management?

The process of controlling and designing in the area of management in the form of products and
services is called operation management

This process provides the maximum profit to the organization in terms of services and goods.
Moreover, the operation management team balances the revenue to maximum net profit. It handles
strategic issues like the manufacturing of plants and projects management and implements the
network of information technology networks. The operation management team also manages
operational issue like quality control, material handling, raw material investment, care and feeding
policies. This ensures the minimal waste of resources in the organization. Moreover, the team
presupposes the use of raw materials required for the organization.

The principles heading.....

1. Know the competition

The management should always know about their customer and the best services provided by the
other organizations. You can look toward the opportunities to either compete with them directly.
You should list your competitors with their strengths and weaknesses.

2. Focus

Always focus on the reason why customers are not buying from you. The team needs to spend time
on the customer's needs. Focus on the effort that offers the best chance of success. Do a little bit
every day. Communicate regularly and transparently with your employees. Focus on less and
simplify your priorities.
3. Organization resources

Organize the priorities for the resources that you need for the organization.

Organize them in such a way the resources matches the demand in the service industry. An
organization should make sure that all assets are available to the firm for use during the production
process. Basic organization resources are human, monetary, raw material, and capital.

4. Team up with customer

Firstly always know about what customer wants to buy from the company and their uses. Organize
your resources according to the use of the customer. make client communication easy and ask for
reviews from your customer. appoint a decision-maker and be consistent and quick in replying to the
customer. provide superior customer service to your customer.

5. Unified purpose

communicate your strategy and know-how; success is measured. make sure how they understand
the purpose of their work. Recognize and reward the high performance. Value your worker's
opinions and provide them the growth opportunities.

6. Continual and rapid improvement

Deliver the best quality of the result with non-stop improvement. The organization aims to provide a
quick response to customer demand. Always offers maximum flexibility to the customer. Thus, it
gives more value to the organization.

7. Maintain equipment

Before purchasing the new equipment for the organization, improve your current assets first. By
using high-quality lubricants, you can save your equipment. Using lubricants to operate equipment
on a daily basis plays a major role in protecting the equipment. Moreover, investing in automation
can increase the reliability of your equipment.

8. Invest in hr.

Offer reward and recognition to employees. You should provide the cross-training options and job
rotation to the employees. Help employees to keep up with necessary skills. Generally, employee
needs security, development, and support from the organization.

9. Visibility management:

Promote your achievements so that the market knows about your improvements in the corporate
world of productivity. Trash and limit how much time you are spending on your task. Set deadlines
for your task and make a habit of committing a single task before moving on to the next tasks

10. Total quality control

When you think about quality control, it comes with the manufacturing inspecting products flaws.
Quality control is the key component of a well-run business. Developing a quality control process
makes it easier to expand the business. There are four quality inspections

1. Pre-production inspections

2. during production inspections

3. Pre-shipment inspection

4. Loading supervision

11. Fix causes

Focus on the root causes that affect the cost and performance of the organization. Identify the issue
in the management and understand everyone's interest.

Separate the evaluation option from the selection of options. Avoid the lack of awareness sniff
determine the reason for the problem and implement the solution. Evaluation of the success of your
solution determines the underlying condition behind the

Problem you have defined 12. Pull system

Improve the workflow of the organization by analysing the current processes. Prioritize the projects
based on the importance and provide the proper training to the employees. Keeping workflow
moving efficiently so everyone knows what requirements are used for the organization. Schedule
your employees to assign them a specific task. Analyse the result by knowing what's working and
what's slowing down the process ad then= find the solution timely.

13. Cut times

Shorten your time by making the process faster and delivering on the time. Reduce non-value-added
steps in the process and also reduce common cause issues. Improve communication with the
warehouse and streamline your process with documentation. Simplify your internal processes and
keep your customers informed. Use the right technology to locate your item quicker.\

14. Minimize human error

Training is the most important way to minimize human error. Keep improving equipment and limit
access to sensitive systems. Develop a recovery plan for the strong disaster ad test your disaster
recovery plan. Work on your internal communication lines. If your staffs are rushing to achieve
unrealistic objectives and deadlines, they will naturally end up making mistakes. So, don't make
targets and deadlines unattainable

15. Cut setup

Always ready your tool for on-demand production and be prepared to support different processes.
Employees are at the mercy of the management to inform them to change. Being proactive in
communication can minimize resistance and make employees feel like they are part of the process.
Once a chance is planned.it is important to have good care about the rollout ad implementation to
change.

16. Simple equipment

Keep your equipment as simple as flexible as possible and sell it at a reasonable price. All machines
can transfer a force from one pace to another. Some machines can increase the number of forces s
that we can lift heavier objects. Simple equipment reduces the effort. Extend the ability of people to
perform tasks beyond their normal capabilities... simple equipment ah magi=nifty and reduce the
forces that can be applied to them. They do not change the total amount of work needed to perform
the overall task.

These are the 16 of the most important principle of operation management you can increase the
productivity and efficiency of your company if you practice these principles. Moreover, you'll also
increase the profits of your organization.