Jessica Jett

jezzilin@msn.com | (931) 638-9182

Objective
Helping students succeed through innovative UX Design and immersive learning.

Professional Summary
Columbia State Community College and Trevecca Nazarene University student majoring in Office Administration,
Computer Information Systems, and Instructional Design and Technology.
Highly adaptable professional with complementary Microsoft Office and Adobe experience, excellent customer service
skills, D2L and HTML/CSS experience, and a proven track record of not only meeting but exceeding goals.

Personal Experience
Columbia State Community College November 2016 to Current
Clinical Coordinator | Health Records Clerk | Secretary
Health Records Clerk: Working with affiliation agreements and coordinating with programs and students to be sure all
records are turned in on time.
Secretary: Work includes collecting and analyzing applications for various programs, ordering supplies, working in
spreadsheets, typing, reciting program information in person and through phone calls, advising students, planning events.
Maury Regional Medical Center July 2012 to November 2016
Admitting Registrar/Switchboard Operator/Patient Services Rep
Register and process patients for hospital services. Verify information and insurances, collect payment obtain and store
orders, print and process reports, open and close cash drawers, create forms, and switchboard duties: operate telephone
console for incoming and specified outgoing calls, in-house paging system, and hospital physician beeper system, make
announcement for emergency codes, connect physicians using the physician consultation line, document physician calls in
Excel.

Education and Training

Trevecca Nazarene University, Nashville, Tennessee June 2021
Master of Science: Instructional Design and Technology
Trevecca Nazarene University, Nashville, Tennessee November 2019
Bachelor of Science: Computer Information Systems Commencement Speaker May 2020
Columbia State Community College, Columbia, Tennessee December 2017
Associate of Science: Accounting
Columbia State Community College, Columbia, Tennessee December 2016
Associate of Applied Science: Administrative Professional Technology
Tennessee Career Institute, Columbia, Tennessee September 2011
Cosmetology

Skill Highlights Leadership Activities

Software and Coding
•Microsoft Office Suite
•Adobe Creative Suite
•Banner 9
•D2L
•HTML/CSS, Java
Customer Service
Project Management
Rock Star
•Mentoring & Training •Online Communication
•Collaboration •Written Communication
•Troubleshooting •Verbal Communication
•75+ wpm •HIPPA/Ferpa Compliant
•Organization •Multi-line Phone System
Support Staff
•Chair 2018-2020
•Leadership Council
•Foundation Board
•Constituency Group
•Acheiving the Dream