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From green product definitions and classifications to the Green Option Matrix
Rosa Maria Dangelico a, *, Pierpaolo Pontrandolfo b
a
Department of Mechanical and Management Engineering, Politecnico di Bari, Viale Japigia, 182-70126 Bari, Italy
b
Department of Environmental Engineering and Sustainable Development, Politecnico di Bari, Via Alcide De Gasperi, 74100 Taranto, Italy
a r t i c l e i n f o a b s t r a c t
Article history: Hybrid cars, recycled products, photovoltaic cells, bioplastics: why so different products can be called
Received 20 November 2009 ‘green’? Which practices companies willing to develop green products should implement? How
Received in revised form companies can easily and effectively communicate to stakeholders the environmental features of their
28 May 2010
green products? This paper tries to answer these questions, by developing a Green Option Matrix (GOM),
Accepted 8 July 2010
Available online 16 July 2010
which characterizes green products and practices along different dimensions. This matrix is then used to
analyze the different features of green products as well as related green practices developed by a sample
of companies belonging to the Dow Jones Sustainability World Index (DJSWI). Relevant data are collected
Keywords:
Green products
by means of content analysis of companies’ websites and sustainability reports. Green products and
Green practices practices developed by each company in the sample are positioned in the matrix and results are pre-
Green Option Matrix sented and discussed for each industrial sector. Then, different sectors’ behaviors are compared. The
Dow Jones Sustainability World Index proposed matrix can be used by companies as a market tool to analyze competitors’ green products and
practices and as a communication tool to effectively communicate to stakeholders the specific green
features of their products and practices.
Ó 2010 Elsevier Ltd. All rights reserved.
0959-6526/$ e see front matter Ó 2010 Elsevier Ltd. All rights reserved.
doi:10.1016/j.jclepro.2010.07.007
R.M. Dangelico, P. Pontrandolfo / Journal of Cleaner Production 18 (2010) 1608e1628 1609
whereas Section 3 proposes a new dimension of characterization product design can be thought of as a fifth perspective (Sousa and
and the Green Option Matrix (GOM), which represents a guide for Wallace, 2006). In fact, the natural environment represents a driver
companies to position their own green products and communicate to redesign existing products or to create new ones, making them
them to stakeholders and to analyze competitors’ green products, more energy efficient or less material intensive (Shrivastava, 1995).
so highlighting new spaces to be explored for green product design. Several green product classifications have been developed driven
In Section 4, the proposed matrix is used to analyze green products by distinct classification purposes. Taxonomy dimensions can be
and practices developed by a sample of companies considered best product characteristics (e.g. Rombouts, 1998), level of environ-
performers in sustainability, while in Section 5 directions for mental impacts (e.g. Hanssen, 1999), or types of environmental
companies on how to use the GOM are provided. Finally, in Section improvement strategies (e.g. Park et al., 1999; Rose et al., 1999).
6 discussion and conclusion are reported. Kaebernick and Soriano (2000) use a simplified approach to assess
the conceptual design phase, by classifying products into groups
2. Definitions and classifications of green products according to their environmental features. They consider four
product life cycle phases (materials, process, usage, and disposal)
The many meanings of the word ‘green’ have been discussed in and divide products into two groups, distinguishing two kinds of
the literature (e.g. Kleiner, 1991; McDonagh and Prothero, 1996; impact drivers, namely energy based and material based. Sousa and
Miller and Szekely, 1995; Silverstein, 1993). In particular, McDo- Wallace (2006) develop an automated classification system guiding
nagh and Prothero identify several dimensions of green, such as the identification of product groups based upon environmental
ecological, political, corporate social responsiveness, fair trade, categories. Dewberry and Goggin (1996) develop an Ecodesign
conservation, non-profit, new-consumerism, sustainability, and Matrix, subsequently used by Roy et al. (1996), to classify the envi-
equality. These concepts are very broad and embrace very different ronmental impact of products on the basis of two dimensions: main
aspects, so generating confusion on the meaning of ‘green’ and not life cycle stage (production, use, and disposal) and environmental
giving clear directions to companies willing to become green. focus (energy, materials/resources, pollution/toxic waste). Peattie
Similarly, at the product level, several attempts have been made to (1995) classifies products on the basis of their eco-performance,
define what a green product is (e.g. Peattie, 1995; Roy et al., 1996; distinguishing different shades of ‘green’ (from deep green to black)
Ottman, 1997). Nevertheless, there is still confusion on what and types of products (absolute green or relative green). In partic-
constitutes an environmentally friendly product (Baumann et al., ular, absolute green products contribute to the improvement of
2002; Berchicci and Bodewes, 2005). society or the environment, whereas relative green products reduce
Some authors have tried to define ‘green products’. Peattie the harm they cause to society or environment. This distinction
(1995, p. 181), defines a product as ‘green’ “when its environ- recalls the one made in Reinhardt’s (1998) definition. The concept of
mental and societal performance, in production, use and disposal, is absolute green product is quite close to those of ‘ameliorative
significantly improved and improving in comparison to conventional product’, defined as a product necessary to survive environmental
or competitive products offerings”. This definition highlights the deterioration (Ryan et al., 1992, p. 13), and of ‘sustainable-function
different life cycle phases during which a product can show its product’, defined as “a product (or service) that reduces a negative
environmentally friendly features. impact in its surroundings to such an extent that the reduction
Reinhardt (1998, p. 46) states that environmental product exceeds the impact caused by the product’s lifecycle itself” (Wever
differentiation takes place when: “a business creates products that and Boks, 2007, p. 201). As highlighted by Wever and Boks (2007)
provide greater environmental benefits, or that impose smaller envi- and Wever et al. (2008), despite its high potential, this type of
ronmental costs, than similar products”. This definition points out innovation lacks of academic attention.
that green products are not only those products with a lower Based on these considerations, this paper expands the Ecodesign
environmental impact, but also those providing higher environ- Matrix proposed by Dewberry and Goggin (1996), adding a third
mental benefits compared to conventional products. dimension for green products’ characterization, i.e. the type of
Ottman et al. (2006, p. 24) state that “although no consumer environmental impact. In the next Section, the three dimensions
product has a zero impact on the environment, in business, the terms will be explained and integrated in a tridimensional matrix.
‘green products’ or ‘environmental product’ are used commonly to
describe those that strive to protect or enhance the natural environ- 3. The Green Option Matrix (GOM)
ment by conserving energy and/or resources and reducing or elimi-
nating use of toxic agents, pollution, and waste”. This definition In order to synthesize and integrate in a coherent framework
stresses the main types of environmental focus of green product the different dimensions of green products and to give relevance to
development, namely energy, resources, pollution and waste. the different types of contributions of green products towards the
The Commission of the European Communities (2001) defines environment, a tridimensional matrix is developed.
green products as products that “use less resources, have lower impacts Starting from the consideration that every product (even green
and risks to the environment and prevent waste generation already at the ones) impacts on the environment (Peattie, 1995), it is important to
conception stage”. This definition emphasizes the importance of clarify when, why, and how much a product is green. It is then
designing products as ‘green’ since the conceptualization phase. necessary to point out:
Several other authors have highlighted the distinctive features
of green products (Table 1). 1. When, i.e. the phase of the product life cycle during which the
The many definitions and characteristics of green products green features are expressed;
prompt the need to develop a coherent framework in which inte- 2. Why, namely the reason why the product can be considered
grating them. Although in some definitions and characteristics of green, which involves recognizing the main environmental
green products the social performance is mentioned, in this paper, focus of the product;
we chose to refer to a product as ‘green’ only on the basis of its 3. How much, that is the type of impact on the natural
environmental performance. environment.
In the literature, different perspectives to classify products have
been identified, namely marketing, organization, engineering design, With regard to the phase of the product life cycle, we will
and operations management (Krishnan and Ulrich, 2001). Green consider three main phases: (i) before usage (including materials’
1610 R.M. Dangelico, P. Pontrandolfo / Journal of Cleaner Production 18 (2010) 1608e1628
Table 1
Review of the characteristics of green products.
Table 1 (continued ).
extraction, production processes, transportation processes), (ii) A green product with a focus on pollution is, for example,
usage, and (iii) after usage (end-of-life). a product that:
By environmental focus we refer to the main category of envi-
ronmental impact of a green product, as the latter can improve its is less pollutant than conventional products (less negative
impact on the environment with emphasis on materials (including environmental impact);
water), energy, or pollution (emissions and toxic waste). We can does not pollute (null environmental impact);
then distinguish green products, on the basis of their main envi- reduces pollution caused by other products (positive environ-
ronmental focus, respectively as green products focused on mate- mental impact).
rials, energy, and pollution.
Once recognized the three main types of environmental focus of In Fig. 3 some examples of green products with a focus on
green products, it is possible to specify the type of impact, which we pollution and the respective levels of environmental impact during
name as less negative, null, or positive. A product can be considered a specific phase are shown.
green, in terms of one of the three types of environmental focus, if it In particular, a greater attention should be addressed to the
has an environmental impact lower than conventional products, or if third point of each kind of products, i.e. products with positive
it has a null impact, or if it positively contributes to environment, environmental impact. In fact, while other products can be
reducing environmental impact of other products. Below we detail considered ‘green’ as they create less environmental problems
the definition with respect to each environmental focus. than conventional products, these products contribute to solve
A green product with a focus on materials is, for example, environmental problems, which in turn implies a negative envi-
a product that: ronmental footprint and then a reduction on the environmental
footprint due to other products. In this sense, a green product with
is produced using less amount of materials than conventional positive impact can be considered as an “environmental helper”.
products (less negative environmental impact); Note that, as the evaluation of the product impact is done with
uses only recycled materials or natural/biodegradable mate- specific regard to a given focus and phase rather than over the
rials at a sustainable rate (null environmental impact); whole life cycle, a product with a positive impact might not be
is designed to be reused, disassembled and remanufactured, or such over the entire life cycle.
it is made of materials that can be recycled, reducing then the Based on the above we propose the Green Option Matrix (GOM)
environmental impact of other products that will not require (Table 2) that allows green products to be characterized according
the consumption of virgin materials (positive environmental to the discussed dimensions.
impact).1
4. The GOM applied to different sectors
In Fig. 1 some examples of green products with a focus on
materials and the respective levels of environmental impact during
The developed matrix is then used to analyze the different
a specific phase are shown.
features of green products developed by a sample of 142 compa-
Similarly, a green product with a focus on energy is, for example,
nies belonging to the Dow Jones Sustainability World Index
a product that:
(DJSWI) and operating in different sectors, in particular Tech-
nology, Consumer Goods, Industrial, and Basic Materials.2 We
is more energy efficient than conventional products, or if part
choose these companies since the Dow Jones Sustainability
of the energy used comes from renewable energy sources (less
Indexes track the financial performance of the leading sustain-
negative environmental impact);
ability-driven companies worldwide.3 Being environmental
uses only energy from renewable sources (null environmental
sustainability a key dimension of sustainability, these companies
impact);
are assumed to be leaders in environmental sustainability, and
produces energy from renewable sources, and in so doing
their behavior can be considered as a benchmark. Table 3 reports
reduces the environmental impact that will be caused by other
the sample composition.
products (positive environmental impact).
The significant information for this research has been taken from
companies’ public websites, and, when on line available, from their
In Fig. 2 some examples of green products focused on energy
and the respective levels of environmental impact during a specific
phase are shown. 2
The classification of sectors is the one used in the DJSWI and the sample is
represented by companies listed in the DJSWI referred to September 2008.
3
The identification of sustainability leaders for the Dow Jones Sustainability
1
Products with a positive impact with regard to the focus ‘materials’ recall the Indexes is based on the Corporate Sustainability Assessment of SAM Research,
concept of “cradle to cradle”, since they allow a new life for materials. encompassing three dimensions: economic, environment, and social.
1612 R.M. Dangelico, P. Pontrandolfo / Journal of Cleaner Production 18 (2010) 1608e1628
FOCUS: MATERIALS
Fig. 1. Green products with a focus on materials and levels of environmental impact (evaluation referred to a specific focus and life cycle phase).
environmental/sustainability reports4 (data collection has been In the ‘before usage’ phase, companies have reduced their
carried out between October 2008 and December 2008; reports on products’ environmental impact (‘less negative’), through efficient
line available during this time period were referred to 2007). production processes, in terms of reduction of water and raw
Relevant data have been collected by means of content analysis materials use, and waste production. Important efforts have also
of companies’ websites and sustainability reports (e.g. Wolfe, been made to reduce size and weight of products, components and
1991; Krippendorf, 2004). In particular, sections containing the packaging, therefore at the same time both saving materials and
following keywords have been content analyzed: green products, reducing energy consumption and pollution due to transportation.
eco products, environmental products, eco-friendly products, To have a ‘null’ impact some companies have used recycled mate-
environment-conscious products, sustainable products, environ- rials, fibers or paper coming from certified sustainably managed
mental technologies, green technologies, green processes. forests, and bio-based plastics. Practices adopted by companies that
In this way, green products and related practices developed by can be conceived as having a ‘positive’ impact are the reuse or
each company in the sample have been identified and positioned in recycle of production wastes or by-products that can then be used
the GOM. In particular, to this purpose we developed and used to manufacture new products.
a structured procedure involving three main steps: step 1, identi- In the ‘usage’ phase, firms have tried to reduce the environ-
fying the focus area(s) to which the improved environmental mental impact of products by extending their lifecycle or making
performance of the product/practice or the environmental benefits products more efficient, in terms of resource consumption.
determined by the product/practice refer; step 2, identifying to Referring to the ‘after usage’ phase, in order to have a ‘null’
which phase(s) of the product life cycle the improved environ- impact, actions have been devoted to use biodegradable materials.
mental performance of the product/practice or the environmental In order to have a ‘positive’ impact, many firms have designed
benefits determined by the product/practice refer; step 3, identi- products, components, and packaging to be easily disassembled
fying the type of environmental impact of the considered product/ (avoiding glues, adhesives and welds), reused and recycled.
practice. These steps are depicted in Appendix A. The ‘usage’ phase is the one in which fewer actions are
Results are then aggregated by industrial sector, so as to develop identified, especially with regard to null and positive impacts,
a matrix for each sector, which represents the different undertaken leaving then opened for firms opportunities to explore innova-
actions.5 Comparing the matrices of the different sectors, industry tive options.
specific behaviors are highlighted.
For the sake of clarity, the tridimensional matrix is presented by 4.1.2. Environmental focus ‘energy’
means of three separate matrices, each of which referred to Table 5 in Appendix B shows the GOM filled with green products
a specific environmental focus. and practices developed in the technology sector, with a focus on
energy.
4.1. Technology sector With regard to the ‘before usage’ phase, several green practices
have been adopted to make production processes more energy
The technology sector includes companies producing techno- efficient (‘less negative’ impact), use renewable energy sources
logically based goods, i.e. electronics, software, computers, other (‘null’ impact) and cogenerate energy or reuse waste energy
products related to information technology. (‘positive’ impact).
The ‘usage’ phase is the one wherein the greatest variety of
4.1.1. Environmental focus ‘materials’ products and practices has been proposed in this sector. In
In Table 4 in Appendix B the GOM filled with green products and particular, a number of high-energy efficient products and
practices developed in the technology sector is shown, with a focus components have been developed (‘less negative’ impact). In
on materials. some of these cases, intelligent devices have been embedded into
products to make them more efficient, such as devices signaling to
unplug cell phone charger when the battery is full or automatic
4
Being environmental reporting one of the corporate sustainability assessment luminance control function for LCDs. At a higher level of envi-
criteria through which companies are selected to belong to the DJSWI, environ- ronmental impact, there are much fewer products such as eco-
mental information related to products and processes was always present in the mechanisms for watches (‘null’ impact), and photovoltaic cells
sample companies’ websites or reports.
5
(‘positive’ impact).
Note that if a company in DJSWI covers more than one sector, it is classified into one
of them, according to a best in class approach. As a result products and practices
With regard to the ‘after usage’ phase, no products and
analyzed for a certain company under the related sector might belong to other sectors as practices have been identified, leaving then opened innovation
well. spaces for companies.
R.M. Dangelico, P. Pontrandolfo / Journal of Cleaner Production 18 (2010) 1608e1628 1613
FOCUS: ENERGY
Fig. 2. Green products with a focus on energy and levels of environmental impact (evaluation referred to a specific focus and life cycle phase).
4.1.3. Environmental focus ‘pollution’ water and raw materials use, and waste production). Important
Table 6 in Appendix B shows the GOM filled with for green efforts are also made to reduce size and weight of products,
products and practices developed in the Technology sector, with components and packaging, therefore at the same time both saving
a focus on pollution. materials and reducing energy consumption and then pollution
In the ‘before usage’ phase, most practices are developed to production due to transportation processes. Furthermore, several
reduce emissions due to production and transportation (‘less products are developed using a certain amount of recycled mate-
negative’ impact), with attention to avoid the use of toxic rial. In order to have a ‘null’ impact’ some companies develop
substances and to use renewable energy sources (‘null’ impact). several products (such as clothes, footwear, building materials)
In the ‘usage’ phase, all actions undertaken to make products, using only recycled or natural (such as bioplastics or organic cotton)
components, and attachments energy efficient can be considered as materials. Practices that can be conceived as having a ‘positive
they have also an indirect influence on the reduction of emissions impact’ are the reuse or recycle of production processes wastes or
(‘less negative’ impact). by-products, which can then be reused as inputs for production or
With regard to the ‘after usage’ phase, firms give emphasis to maintenance processes. Moreover, there are some technologies
the elimination of harmful substances, the safe disposal of prod- able to treat resources and make them again available for other
ucts, and the recyclability of products and components which production processes (e.g. systems treating process water). Finally,
prevent electronic wastes from going to landfill (‘null’ impact). the promotion of reforestation, by firms dealing with forestry, can
be mentioned as having a ‘positive’ impact on the environment.
4.2. Consumer goods In the ‘usage’ phase, several environmentally friendly deter-
gents for personal care and for household are developed that save
The consumer goods sector includes companies selling their water (‘less negative’ impact) or that are made by natural/organic
products to the final customer, so spanning a wide range of prod- ingredients, which are harmless for people’s skin and then have
ucts (clothing, footwear, household, personal products, etc.). a ‘null’ impact. In terms of ‘positive’ impact, we could mention glues
allowing for fast and reliable repair of durable goods, then
4.2.1. Environmental focus ‘materials’ extending their life and preserving resources.
Table 7 in Appendix B shows the GOM filled with green products Referring to the ‘after usage’ phase, products and packaging
and practices developed in the Consumer Goods sector, with a focus partially (‘less negative’ impact) or completely (‘null’ impact) biode-
on materials. gradable/compostable are developed. Other practices that can be
With regard to the ‘before usage’ phase, in order to reduce their positioned in the ‘positive’ impact cell are the development of recy-
products environmental impact (‘less negative’) companies give clable, reusable, repairable, easily disassembly products, components,
emphasis to efficient production processes (in terms of reduction of or packaging. Furthermore, management systems to collect, recover
FOCUS: POLLUTION
Fig. 3. Green products with a focus on pollution and levels of environmental impact (evaluation referred to a specific focus and life cycle phase).
1614 R.M. Dangelico, P. Pontrandolfo / Journal of Cleaner Production 18 (2010) 1608e1628
Table 2
The Green Option Matrix.
. Environmental focus
and recycle products, components, or packaging (such as toner processes (such as chlorine, fluorine, etc.). In terms of ‘positive’
cartridge, batteries, and consumer electronics) are also developed. impact the cleaning up of contaminated sites and the use of waste
as fuels contribute to reduce waste in the environment.
4.2.2. Environmental focus ‘energy’ Referring to the ‘usage’ phase, the most important actions to
Table 8 in Appendix B reports the GOM referred to green reduce pollution are developed with regard to vehicles. In terms of
products and practices developed in the Consumer Goods sector, ‘less negative’ impact, these include all actions developed for the
with a focus on energy. focus ‘energy’ plus other systems to reduce vehicles’ emissions,
In the ‘before usage’ phase, companies have developed several such as particulate filters, and exhaust gas treatment system.
practices to make production processes more energy efficient (‘less Several other innovations for vehicles, such as fuel cells, and elec-
negative’ impact), use renewable energy sources (‘null’ impact) and tric cars, or tires without aromatic oils, can be mentioned as having
reuse waste energy in terms of heat or gas (‘positive’ impact). a ‘null’ impact. In terms of ‘positive’ impact, the following products
The greatest variety of green products and practices of this can be mentioned: silicone sealants with biological active
sector is proposed in the ‘usage’ phase. In particular, a number of substances and fungicide as well as water purification equipment.6
high-energy efficient products and components are developed With regard to the ‘after usage’ phase, products are developed
(‘less negative’ impact). In some of these cases, intelligent devices with reduced (‘less negative’ impact) or null (‘null’ impact) content
are embedded into products to make them more efficient, such as of toxic substances, harmful after product disposal, such as lead,
intelligent systems with sensor for energy efficiency. Several chrome, fluorocarbon, and PVC.
actions are implemented for vehicles, from efficient tires with low
rolling resistance, to alternative feeding systems and engines (such 4.3. Industrials
as common rail, hybrid engine, biodiesel compatible systems), to
car solar roofs. Several insulating products are developed for The industrial sector includes companies whose businesses are
buildings, such as interlayer film for laminated glass and adhesives mainly related to the manufacture and distribution of capital goods,
tile for houses. At a higher level of environmental impact, we can such as construction, engineering and building products, aero-
mention biofuels and several solutions for buildings, such as space, electrical equipment, and industrial machinery.
natural ventilation, solar thermal panels for hot water heating,
wind turbines to generate electricity for use in lighting (‘null’ 4.3.1. Environmental focus ‘materials’
impact), and roofing materials for solar cells (‘positive’ impact). Table 10 in Appendix B shows the GOM filled with green
Finally, with regard to the ‘after usage’ phase neither products products and practices developed in the Industrials sector, with
nor practices with a ‘less negative’ or ‘null’ impact can be identified, a focus on materials.
whereas some practices are developed with a ‘positive’ impact. In With regard to the ‘before usage’ phase, companies reduce their
particular, products are developed that can be disassembled or products’ environmental impact (‘less negative’) giving emphasis to
directly used to generate energy (such as vehicles or tires) at the efficient production processes (in terms of reduction of water and
end of their lifecycle. raw materials use, and waste production). Important efforts are
also made to reduce size and weight of products, components and
4.2.3. Environmental focus ‘pollution’ packaging, therefore at the same time both saving materials and
Table 9 in Appendix B shows the GOM filled with green products reducing energy consumption and then pollution production due to
and practices developed in the Consumer Goods sector, with a focus transportation. Furthermore, several products are developed using
on pollution. a certain amount of recycled material. In order to have a ‘null’
In the ‘before usage’ phase, many practices are developed to impact several products are completely made of recycled materials,
reduce emissions due to production and transportation and to or renewable raw materials coming from certified sources (such as
filtrate and purify water (‘less negative’ impact). In terms of ‘null’ wood, cellulose, and fibers). Finally, the recyclability of by-products
environmental impact, several practices are aimed at eliminating and the recovery and reuse of water, which can then be used as
chemicals and substances that could be harmful during production inputs for other processes, can be mentioned as practices with
a ‘positive’ impact.
In the ‘usage’ phase, two main types of products with ‘less
Table 3
negative’ impact are developed: products with higher durability
Sample composition.
and resource-saving products (which consume less water, deter- power levels to each operation, and detergents with low volatile
gent or paper during their use). Products using renewable resources organic compounds (VOCs) emissions. Fuel cells and detergents
(such as biomass power plants) could be mentioned as having without chemical cleaners can be mentioned as having a ‘null’
a ‘null’ impact, whereas neither products nor practices are identi- impact. In terms of ‘positive’ impact some interesting products are
fied as having a ‘positive’ impact. developed to reduce pollution produced by other products or
Referring to the ‘after usage’ phase, products and packaging processes. Among them a special note goes to products to reduce
partially biodegradable or recyclable (‘less negative’ impact), CO2 (CO2 absorbent ceramics), NOx (photocatalytic cements) from
completely biodegradable (‘null’ impact), and completely reusable air and oil (oil-skimmers) from water and to accelerate the
or recyclable (‘positive’ impact) are developed. decomposition of waste.
In the ‘after usage’ phase, most actions are addressed to develop
4.3.2. Environmental focus ‘energy’ products and packaging with ‘null’ impact: products without
Table 11 in Appendix B reports the GOM related to green materials, chemicals, and gases (such as lead, bismuth, bromine,
products and practices developed in the Industrials sector, with fluorocarbons) that are hazardous when products are disposed, and
a focus on energy. packaging that does not produce dioxin when burned.
In the ‘before usage’ phase, companies reduce their products’
environmental impact (‘less negative’) through energy efficient 4.4. Basic materials
production processes, designing products requiring less energy to
be produced and installed, using computerized control systems to The basic materials sector includes companies involved with the
reduce energy consumption during production processes, or opti- discovery, development and processing of raw materials. In
mizing transportation processes. The use of renewable energy particular, it includes mining and refining of metals, chemical
sources can be mentioned as practice aimed at having a ‘null’ products and forestry products.
impact, whereas waste heat and gas recovery for power generation
as practice with a ‘positive’ impact. 4.4.1. Environmental focus ‘materials’
Several products and practices can be identified in the ‘usage’ Table 13 in Appendix B shows the GOM filled with green
phase. A number of high-energy efficient products and compo- products and practices developed in the Basic Materials sector, with
nents are developed (‘less negative’ impact). In particular, several a focus on materials.
actions are undertaken for vehicles, such as the development of With regard to the ‘before usage’ phase, companies reduce their
fuel-efficient engines, hybrid vehicles, the use of materials products environmental impact (‘less negative’) through efficient
reducing aerodynamic drag or weight of vehicles, and energy production processes (in terms of reduction of water and raw
conserving systems applied to engines (e.g. converter for hybrid materials use, and waste production). In order to have a ‘null’
cars). In the field of building and construction, thermal insulating impact several products are developed using only recycled mate-
products can be mentioned. At a higher level of environmental rials, or renewable and natural materials. In particular, interesting
impact, we can mention green buildings, with integrated photo- products could be mentioned in the field of polymers (such as
voltaic solar system on the roof (‘null’ impact), several products biomass derived plastics). Achievement of zero waste and zero
linked to renewable energy production (wind turbines, hydro water to discharge through operational efficiency also deserves
turbines, solar cells, biomass power plants), materials increasing special note. Among practices with a ‘positive’ impact we can
power generation efficiency, and systems to generate electrical mention the recycle of waste materials, hazardous wastes, water,
energy and process heat from waste (‘positive’ impact). and used oil generated from operations; all of these can then be
In the ‘after usage’ phase, neither products nor practices are used as inputs for other processes.
identified with a ‘less negative’ or ‘null’ impact, whereas, in terms of In the ‘usage’ phase, we mention as products with ‘less negative’
‘positive’ impact, products are developed that can be recycled into impact, paints for car refinishes reducing the amount of material
biofuels at the end of their lifecycle. required for adequate coverage compared to traditional systems,
and special materials enabling a longer useful life of products. No
4.3.3. Environmental focus ‘pollution’ products or practices with a ‘null’ or ‘positive’ impact are identified,
Table 12 in Appendix B shows the GOM filled with green leaving then innovation opportunities opened for firms.
products and practices developed in the Industrials sector, with Referring to the ‘after usage’ phase, products and materials
a focus on pollution. partially biodegradable (‘less negative’ impact), completely biode-
In the ‘before usage’ phase, companies have implemented gradable (‘null’ impact), and completely recyclable (‘positive’ impact)
several practices to reduce emissions from production processes are developed.
(such as more efficient heat generation systems) and transportation
processes (such as use of more efficient transportation means or 4.4.2. Environmental focus ‘energy’
reduction of size and weight of products). Many products are Table 14 in Appendix B shows the GOM filled with green
developed reducing the content of chemicals and hazardous products and practices developed in the Basic Materials sector, with
materials. Furthermore, a modification of product formulation can a focus on energy.
lead to the reduction of greenhouse gases (GHG) emissions during With regard to the ‘before usage’ phase, companies reduce their
production (such as in the case of composite cements, with reduced products environmental impact (‘less negative’’) through energy
clinker content). All these actions can be positioned in the ‘less efficient production processes. The use of renewable energy sour-
negative’ impact cell. In terms of ‘null’ environmental impact, ces and the replacement of oil as heating fuel by peat, biomass and
practices are mainly devoted to the prevention of soil pollution. The recycled fuel are practices aimed at having a ‘null’ impact. Co-
reuse of waste, contributing to reduce waste from the environment, generation plants, waste heat and gas recovery for power genera-
could be mentioned as having a ‘positive’ impact. tion, and reuse of waste to produce energy can be mentioned as
Referring to the ‘usage’ phase, several technologies and systems having a ‘positive’ impact.
to reduce pollution (‘less negative’ impact) are developed with With regard to the ‘usage’ phase, in terms of ‘less negative’
regard to vehicles: clean engines, hybrid vehicles, and lightweight impact, we can mention solar reflecting pigments (preventing heat
vehicles. Other interesting innovations are excavators able to adapt absorption on roof coatings), heat transfer fluids (reducing energy
1616 R.M. Dangelico, P. Pontrandolfo / Journal of Cleaner Production 18 (2010) 1608e1628
consumption in refrigeration systems), paints for car refinishes Referring to level (i), in the Technology sector, the most diver-
(requiring less energy than traditional systems), and aluminum for sified types of environmental focus are materials and energy. This
the vehicular industry (reducing weight and then saving energy). result is coherent with the kind of products developed in this sector
No products are identified as having a ‘null’ impact, whereas we can (e.g. printers, cellular phones, computers) wherein the most rele-
mention organic photovoltaic cells and aluminum photovoltaic vant impacts are represented by materials, especially before and
panels as having a ‘positive’ impact. after usage (most of products and practices are indeed identified in
With regard to the ‘after usage’ phase, materials that can be such phases), and energy consumption, especially during product
recycled with high-energy efficient processes (such as aluminum) use (most of products and practices are indeed identified in such
can be mentioned as having a ‘less negative’ impact, whereas a phase). By addressing the environmental focus energy, not only
neither products nor practices with a ‘null’ or ‘positive’ impact are products’ environmental impact is reduced but also energy and cost
identified, leaving then opportunities to innovate for companies. savings benefit customers. In the Consumer Goods sector and in the
Industrial sector, materials prove to be the most diversified envi-
4.4.3. Environmental focus ‘pollution’ ronmental focus. This result depends on several innovation
Table 15 in Appendix B shows the GOM filled with green opportunities available in terms of materials used in products of
products and practices developed in the Basic Materials sector, with these sectors. Finally, materials and pollution are the predominant
a focus on pollution. types of environmental focus in the Basic Materials sector. This was
Referring to the ‘before usage’ phase, several practices are expected since several innovation options are available to reduce
adopted to reduce emissions from production processes (such as flue materials’ environmental impact in terms of materials’ features
gas cleaning systems, more efficient heat generation systems, and (such as recyclability, biodegradability, etc.) and reduction of
technologies to capture the CO2 coming from coal combustion) and pollution due to materials’ toxicity, whereas fewer innovation
to reduce waste production (‘less negative’ impact). In terms of ‘null’ opportunities are available with regard to energy.
impact, the main actions are the development of new processes that Considering level (ii), with regard to the environmental focus
generate no by-products, systems that biologically clean waste- materials, the most diversified sector is Consumer Goods, wherein
water, carbon neutral polymers (such as plant-based polylactic acid), all matrix cells (life cycle phase/environmental impact) are filled
fiber recycled from biomass and not requiring organic solvents in out, followed by Industrial, Basic Materials, and Technology.
manufacturing, and the avoidance of chemicals substances. In terms Referring to the environmental focus energy, the most diversified
of ‘positive’ impact, the reuse of wastewater, which contributes to sectors are Consumer Goods and Industrials, wherein seven out of
reduce waste from the environment, can be mentioned. nine cells are filled out, followed by Technology and Basic Mate-
In the ‘usage’ phase, many products and practices to reduce rials. For the environmental focus pollution, the most diversified
pollution (‘less negative’ impact) are developed. These refer to sector is Consumer Goods (all cells are filled out in this case),
reduction of VOCs in products, lighter materials for vehicular industry, followed by Industrial, Basic Materials, and Technology. To sum up,
elimination of sulfur from gasoline and diesel fuels. As products the most diversified sector is Consumer Goods regardless the
having a ‘null’ impact, we can identify chlorine-free bleaching crop environmental focus. This result is coherent with expectations,
protection products and ‘green’ lights that avoid problems for birds’ since Consumer Goods is the sector with the widest range of
migration. In terms of ‘positive’ impact, some interesting products are products, which in turn reflects on the variety of developed green
developed to support environmental preservation (tools and systems products and practices.
for water purification, air purification, soil cleanup). With regard to level (iii) the most diversified sector with respect
With regard to the ‘after usage’ phase, we identify only one to products and practices with a ‘positive’ impact is Consumer
product as having a ‘null’ impact (halogen-free flame retardant Goods, wherein eight out of nine cells are covered, followed by
alloy resin), whereas neither products nor practices are identified Industrial, Basic Materials, and Technology. We believe that the
as having ‘less negative’ or ‘positive’ impact. result of the Consumer Goods is the effect of what noted above
(wide range of products) joint with the great efforts by companies
4.5. A comparison of green products and practices in different in this sector to develop innovative products and practices that
sectors reduce the environmental impact of other products.
Considering level (iv), the sector with the highest overall
The comparison among sectors is made by measuring four sector diversification of products and practices is Consumer Goods fol-
variables: (i) the most diversified environmental focus, that is iden- lowed by Industrial, Basic Materials, and Technology. In our
tified counting the total number of filled matrix cells7 per environ- opinion, especially in this case, the wide range of products devel-
mental focus type, regardless the life cycle phase as well as the impact; oped by Consumer Goods sector plays a key role to explain the
(ii) diversification of products and practices within each environ- observed rank.
mental focus, i.e. the number of filled matrix cells for the considered Based on the observed green products and practices, some
environmental focus; (iii) diversification of products and practices general considerations can also be developed. First of all, it should
with ‘positive’ impact, which is measured as the total number of filled be specified that the positioning of products and practices in the
matrix cells corresponding to ‘positive’ impact regardless the envi- GOM is not mutually exclusive, meaning that a product (practice)
ronmental focus; (iv) overall diversification of products and practices, can be positioned in more than one GOM cell. Such a feature is very
which is measured by the total number of filled matrix cells. useful to both identify and communicate those green products and
Diversification has been chosen as the main criterion to practices that present a manifold impact (which can be cross-focus
compare the behaviour of companies operating in different sectors, as well as cross-phase). For example, almost all sectors have
since it allows us to highlight for each sector both how the meaning adopted practices such as size and weight reduction of products,
of ‘green’ is multidimensional and how many options for ‘greening’ packaging, and materials. These efforts are very valuable in terms of
products and practices are available. environmental impact, since they are related to all the three types
of environmental focus. In fact, they allow for material conserva-
tion, reduce the energy used and the pollution produced for
7
It is not relevant how many practices or products are positioned in each cell, but transportation (before usage), as well as reduce the energy used
that at least one product or one practice has been positioned in that matrix cell. and the pollution produced during product use (usage) when
R.M. Dangelico, P. Pontrandolfo / Journal of Cleaner Production 18 (2010) 1608e1628 1617
referred to vehicles. Furthermore, practices aimed at improving three different levels, i.e. less negative, null, and positive, whose
energy efficiency of processes or products are quite common as meaning is slightly different according to each of the three envi-
well as very valuable, since they also have an indirect effect on ronmental focus (materials, energy, and pollution). A Green Option
pollution reduction. Matrix (GOM) has been developed to integrate this new dimension
with environmental focus (materials, energy, and pollution) and
5. How companies can put the GOM into practice life cycle phase (before usage, usage, and after usage).
The GOM has then been used to analyze and characterize green
The GOM can be used by companies as a market analysis tool to products and practices developed by a sample of companies
study competitors’ green product offering and as a communication considered best performers in sustainability. In particular we have
tool for public relations activities. If the purpose of the matrix is analyzed all companies listed into the DJSWI in the sectors Tech-
conducting a market analysis of competitors’ green products nology, Consumer Goods, Industrials, and Basic Materials. The
offering, first, a market analyst should identify the company’s comparison of green products and practices in different sectors has
main competitors as well as their green products, then, an envi- highlighted which types of environmental focus are most impor-
ronmental expert, able to recognize these products’ environmental tant for each sector, and to which extent the developed green
focus, phase of life cycle, and type of impact, should position them products and practices are diversified. As expected, Consumer
in the matrix. The positioning of green products and practices of Goods has proven to be the sector with the highest levels of
the DJSWI companies (as discussed in Section 4) indeed represents diversification of green products and practices.
an example of the use of the matrix as a market analysis tool. The Several questions were posed at the beginning of this paper.
matrix filled out with competitors’ green product offering could First, we raised the point about why very different products,
then be taken into account by the top management, for decisions becoming more and more widespread in the market (such as hybrid
making about the green product portfolio management. For cars, recycled products, photovoltaic cells, and bioplastics to name
example, a company can decide the share of new products with a few), can be claimed as ‘green’. Our study, by helping to structure
environmental features similar to the ones of competitors’ prod- the knowledge about products’ environmental features, highlights
ucts, as well as the share of more innovative green products. In the the multi-facets features of ‘greenness’ and provides us with
former case new products would be positioned in already filled a roadmap to understand commonalities and differences among
cells of the matrix deriving from the market analysis, in the latter several types of green products.
case these products would be positioned in empty cells. Another question we raised was related to practices that should be
If the purpose of the matrix is to communicate to stakeholders implemented by companies willing to develop green products. By
the company’s environmental efforts, first, managers knowledge- conducting an analysis of green products and practices developed by
able about environmental performance of products and processes 142 companies, leaders in sustainability and operating in different
(e.g. head of environmental management/affairs or head of HSE industrial sectors, and positioning them in the GOM, we suggest
management) should position in it the company’s green products a wide range of options that could be implemented by companies that
and practices. Then, people in charge of public relations should are starting to shift towards more sustainable business models. The
further elaborate the matrix to make it more easily readable and other question we raised was about how companies can easily and
understandable by stakeholders. We suggest such a matrix to be effectively communicate to stakeholders the environmental features
included in the company’s environmental/sustainability report. of their green products. Due to a rapid increase of the public interest
Despite the above discussed benefits, it is not straightforward to towards environmental issues, companies are feeling more and more
identify to which cell of the GOM a given real product/practice in duty bound to communicate to stakeholders their environmental
should be assigned. To support companies in this task we further efforts. While several guidelines exist for reporting overall firms’
detailed the procedure reported in Appendix A as a checklist environmental performance (see for instance the Global Reporting
(Appendix C). The development of such a checklist, with respect to Initiative), similar tools have not been developed for products. Of
the dimension environmental impact, benefited from the analysis course, the environmental excellence of products can be communi-
we conducted on the 142 DJWSI companies: after the detailed cated through eco-labels or in terms of LCA results. However, not for
screening of the implemented products and practices, we charac- all product categories eco-labels exist (think of products related to the
terized them according to the environmental impact (less negative, production of renewable energy), and, when available, they generally
null, positive), then developed a short general description of any give a synthetic indication of high environmental performance,
group of products (practices) recognized as similar, finally used without providing a detailed picture of the different types of envi-
such a description as an item of the checklist, which a company can ronmental focus, impact, or life cycle phase that the product
easily use as a reference to position actual products (practices). addresses. On the other hand, communicating LCA results could be
misleading for customers if producers of competitive products do not
6. Discussion and conclusion do the same. The GOM may thus represent a suitable way for firms to
communicate environmental features of their green products.
This paper has stressed that despite several definitions and This study has several implications for companies. The GOM, in
classifications of green products, an integrated characterization that helps to structure the knowledge about green products and
seems to be still lacking in the literature. In fact, most of the practices (referable to a single company as well as to a whole sector)
contributions available in the literature generally put emphasis on may represent a useful tool for companies that want to develop
single aspects that can be associated with the greenness of green products. In particular, the value of this matrix can be
a product. In particular, this paper has explicitly recognized twofold: (i) as a market analysis tool, helping companies to analyze
a specific type of green products, which previous tools (such as the competitors’ green products and practices, so providing tangible
Ecodesign matrix) do not highlight: products contributing to the directions to green their products, as well as suggesting directions
improvement of the environment. We define such products as to be explored, by identifying areas wherein green products or
having a positive impact in that they reduce the environmental practices have yet to be developed (empty cells of the GOM); in this
impact of other products. sense the GOM can support green product portfolio management;
A new dimension to better characterize green products has then (ii) as a communication tool, helping companies in their commu-
been introduced, “type of environmental impact”. It can assume nication strategies to stakeholders about the environmental
1618 R.M. Dangelico, P. Pontrandolfo / Journal of Cleaner Production 18 (2010) 1608e1628
impacts of their products or practices (in particular we suggest the entire life cycle. Such an approach has been adopted since it is
filled out GOM to be included in a company’s environmental/ coherent with the main purpose of our study, which is to offer an
sustainability report). It should be noticed that, since the use of the easy tool to managers for green product market analysis and
GOM as a communication tool helps companies to be specific in communication. Methodologies and tools for a quantitative
their green claims (the GOM forces a company to explicit the when, assessment of the environmental impact (such as LCA software) are
why, and how much), it prevents them from making general claims already available and out of the scope of this study.
of ‘ecological’, ‘green’, sustainable’ products, so reducing the risk of Furthermore, even though we developed the checklist to the
green washing. best of our knowledge and analyzing companies recognized as
Among the possible limitations of our study, we would stress sustainability leaders, we cannot exclude that additional items
that the GOM is not proposed as a tool to assess the environmental should be added to it, as a result of the technological progress as
impact of products. In fact, a careful evaluation of a product envi- well as the existence of green products and practices that could
ronmental impact would require the use of life cycle assessment result difficult to refer to one of the checklist items.
tools and should take into account the conditions of use of the While the developed matrix as well as the procedure to position
product itself as well as external factors, such as the state of the products and practices in it were tested through the analysis of the
ecosystem, which may affect its impact. The proposed approach is sustainability reports of 142 sustainability leaders companies, an
indeed qualitative in terms of the estimated environmental impact interesting avenue for future research could be testing the devel-
as well as referred to specific phases and specific types of envi- oped checklist in some case study companies through direct
ronmental focus, rather than quantitative and measured over the interviews with managers.
Appendix A
STEP 2 Identify life cycle Identify life cycle Identify life cycle
phase phase phase
B.U.
D.U. A.U. B.U. D.U. A.U. B.U. D.U. A.U.
Id. type Id. type Id. type Id. type Id. type Id. type Id. type Id. type Id. type
STEP 3 of impact of impact of impact of impact of impact of impact of impact of impact of impact
Less Null Pos. L e s s Nu l l P o s . Less Nu l l Pos . Less N u ll P o s. Less Null Pos. Less Null P o s. Less Null Pos . Less Null Pos. Less Null Pos.
neg. neg. neg. neg . neg. neg. ne g . n e g. neg.
Appendix B
Table 4
Green option matrix for the environmental focus materials in the Technology sector.
Table 4 (continued ).
Table 5
Green option matrix for the environmental focus energy in the Technology sector.
Table 6
Green option matrix for the environmental focus pollution in the Technology sector.
Table 7
Green option matrix for the environmental focus materials in the Consumer Goods sector.
Table 7 (continued ).
Table 8
Green option matrix for the environmental focus energy in the Consumer Goods sector.
Vehicles:
- Hybrid vehicles
- High-concentration ethanol vehicles
- Cars with solar roof
- Biodiesel compatible vehicles
- High precision injection
(four-cylinder petrol engine)
- Auto start stop function
(switch off the engine when
the car is at a standstill and in neutral)
- Electric power steering
(ensure that energy is only
used during actual steering manoeuvres)
- Brake energy regeneration
(power from brake pedal)
- Electrically controlled vents
(air resistance reduced,
as is fuel consumption)
- Gear shift indicator
(the system gives recommendations
on how to go up and
down the gears reducing
fuel consumption)
- Use of lighter materials
- Hybrid engine
- Lithium-ion batteries for hybrid engine
- Natural gas vehicles
- LPG (Liquefied Petroleum Gas) vehicles
- Biodiesel vehicles
- Starter generator facilitating idle-stops
- More fuel-efficient engines
(such as high precision injection,
(continued on next page)
1622 R.M. Dangelico, P. Pontrandolfo / Journal of Cleaner Production 18 (2010) 1608e1628
Table 8 (continued ).
Tires:
- Weight of the tire reduced
- Rolling resistance decreased
- Tire-pressure inflation-monitoring systems
Table 9
Green option matrix for the environmental focus pollution in the Consumer Goods sector.
Null - Use of elemental chlorine-free - Fuel cell vehicles - Lead-free solder in manufacturing
(ECF) and total chlorine-free - Electric cars products (such as wide screen TVs,
(TCF) bleached pulp - Tyres’ tread compounds DVD players, digital still
- Use of fluorine-free glue without aromatic oils cameras and cellular telephones)
- PVC-free products
R.M. Dangelico, P. Pontrandolfo / Journal of Cleaner Production 18 (2010) 1608e1628 1623
Table 9 (continued ).
Table 10
Green option matrix for the environmental focus materials in the Industrial sector.
Table 11
Green option matrix for the environmental focus energy in the Industrial sector.
Table 12
Green option matrix for the environmental focus pollution in the Industrial sector.
Table 13
Green option matrix for the environmental focus materials in the Basic Materials sector.
Table 14
Green option matrix for the environmental focus energy in the Basic Materials sector.
Table 15
Green option matrix for the environmental focus pollution in the Basic Materials sector.
STEP 2
.Product or practice description Corresponding
In which phase(s) of the product life cycle does the product/ type of impact
practice display improved environmental performance compared , Product or packaging partly made of biodegradable Less negative
to industry standards or determines environmental benefits? materials
, Product or packaging partly made of recyclable Less negative
materials
, Before product usage/ go to the section ‘before product usage’
, Product or packaging completely made of Null
, During product usage / go to the section ‘during product usage’ biodegradable materials
, After product usage/ go to the section ‘after product usage’ , Product or packaging completely reusable, Positive
remanufacturable, or recyclable
Before product usage
Section ‘Energy’
STEP 3
STEP 2
Select the description that better reflects the product or practice
and derive the corresponding type of impact. To which phase(s) of the product life cycle the improved envi-
ronmental performance of the product or the environmental
benefits determined by the product refer?
.Product or practice description Corresponding type of impact
, Eco-efficient production Less negative , Before product usage/ go to the section ‘before product usage’
processes , During product usage / go to the section ‘during product usage’
, Reduction of product or Less negative , After product usage/ go to the section ‘after product usage’
packaging’s size and weight
, Use of recycled materials for Null
product or packaging
Before product usage
, Use of materials not containing Null
harmful or toxic substances for STEP 3
product or packaging
, Use of renewable materials for Null
Select the description that better reflects the product or
product or packaging
, Use of environmentally Null practice:
certified raw materials for
product or packaging
, Production waste recycling/reuse Positive
.Product or practice description Corresponding
, Production water recycling/reuse Positive
type of impact
, Products requiring less energy to be Less negative
produced or installed
During product usage , Reduction of product or packaging’s Less negative
size and weight
, Use of practices reducing energy Less negative
STEP 3
consumption in production plants
, Transport optimization Less negative
Select the description that better reflects the product or , Use of more efficient energy generation Less negative
practice: systems in production processes
, Use of renewable energy sources Null
in production processes
, Use of co-generation plants to provide Positive
electricity, heating, and cooling in
production processes
8 , Generating energy from exhaust hot Positive
Note that more than one choice is possible for steps 1 and 2. In such cases, all
gas/waste in production processes
the related sections need to be considered.
R.M. Dangelico, P. Pontrandolfo / Journal of Cleaner Production 18 (2010) 1608e1628 1627
STEP 3 STEP 3
Select the description that better reflects the product or prac- Select the description that better reflects the product or prac-
tice: tice:
, Energy efficient products, attachments, components Less negative , Energy efficient products, attachments, Less negative
, Size and weight reduction of products used for transport Less negative components
, Thermal insulating products/materials Less negative , Size and weight reduction of products Less negative
, Energy conserving products Less negative used for transport
, Products working through energy coming from Null , Products with reduced electromagnetic Less negative
renewable sources by themselves generated waves emissions
, Products increasing energy generation efficiency Positive , Products reducing pollution/release Less negative
, Products generating energy from renewable Positive of toxic substances during their use
energy sources , Products avoiding pollution/release Null
of toxic substances during their use
, Products avoiding/reducing pollution/release Positive
of toxic substances of other products
After product usage
Select the description that better reflects the product or prac- STEP 3
tice:
Select the description that better reflects the product or
.Product or practice description Corresponding practice:
type of impact
, Products or packaging that can be recycled Less negative
with high-energy efficient processes .Product or practice description Corresponding
, Reusing products or packaging without Null type of impact
any processing , Products with reduced amount of toxic Less negative
, Waste products recyclable into fuel Positive substances e e.g. CFCs, radioactive materials,
PVC e (thus generating a reduced
Section ‘polluation/toxic waste’ amount of toxic waste)
, Products avoiding the use of toxic substances Null
(thus not generating toxic waste)
STEP 2 , Products that reduce the pollution in the Positive
environment wherein disposed
To which phase(s) of the product life cycle the improved envi-
ronmental performance of the product or the environmental
benefits determined by the product refer?
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