BANGABANDHU SHEIKH MUJIBUR RAHMAN

SCIENCE & TECHNOLOGY UNIVERSITY

Dissertation
On
“Impact of digital business on the economic growth
of Bangladesh during covid-19"

Course Title: Dissertation

Course code: AIS-588

Submitted To:
Mr. Md. Abdul Mannan Khan
Assistant Professor
Department of Accounting & Information Systems
Bangabandhu Sheikh Mujibur Rahman Science & Technology
University, Gopalganj.

Submitted By:
Ayesha Khanam
ID no. 20150112028
Session: 2019-2020
Department of Accounting & Information Systems
Bangabandhu Sheikh Mujibur Rahman Science & Technology
University, Gopalganj.
 Date of Submission: 10 June, 2021
Letter of Submission

10 June, 2021
Mr. Md Abdul Mannan Khan
Assistant Professor
Department of Accounting and Information Systems.
Bangabandhu Sheikh Mujibur Rahman Science &Technology University
Gopalganj-8100.

Subject: Submission of Dissertation paper on Impact of digital business on the

economic growth of Bangladesh during covid-19

Dear Sir,
It is my great pleasure to submit the report titled “Impact of digital business
on the economic growth of Bangladesh during covid-19” under the course
“Dissertation (AIS-588)” that is assigned us as a partial requirement of MBA
course. I am thankful to the department for allowing me the opportunity to do
the formal report on this topic. The paper has been completed by the knowledge
that we have gathered from the course “Dissertation (AIS-588)”.

I am thankful to all those persons who provided me important information and

gave me valuable advices.

Finally, I am truly grateful to the department for giving me this nice opportunity
to work on this report, which I have considered as a great chance for me to
develop my Accounting concepts. Although I have tried my best, certain
mistakes and inconveniences may reside and for this I seek pardon and hope the
department will accept my apologies.

Yours obediently,

………………………
(Ayesha Khanam)
SN: 20150112028
3rd Batch,
Session: 2019-2020,
Semester-2nd, MBA,
Department of Accounting and information systems,
Bangabandhu Sheikh Mujibur Rahman Science & Technology University.
 Letter of Acceptance

It is my pleasure to accept your work for preparing a Report paper on ““Impact

of digital business on the economic growth of Bangladesh during covid-19”
I have gone through the whole paper. I think the paper is highly informative &
relevant. The paper is seemed original to me. I appreciate you for such a good
work.
I wish you every success in life.

With thanks

…………………………………………….
( Md Abdul Mannan Khan)

Assistant Professor
Department Of Accounting and Information Systems
Bangabandhu Sheikh Mujibur Rahman Science &Technology University
Gopalganj-8100.
 Dedicated to

To my parents, for blessing me

&
To Mr. Md Abdul Mannan Khan, for giving me the helpful and prestigious
support, expecting the best, and patiently teaching me (over and over again)
how to write.
 ACKNOWLEDGEMENT

All praise to Allah, the almighty, and the merciful. Without his blessing and
endorsement this paper would not have been accomplished. I would like to
acknowledge and convey my heartfelt gratitude to the following persons.
Without their close and continuous guidance the completion of this report
would not be possible:

1. First of all, my instructor Mr. Md. Abdul Mannan Khan, Assistant

Professor; Department of Accounting & Information Systems. Who gave me
the opportunity to prepare this report to enhance my knowledge. He
encouraged me a lot and spared his valuable time to check my draft copies.

2. My family members and friends and my junior brothers, they supported &
helped me in the crucial time and encouraged me to prepare this paper.

Finally, I would like to say adding some words that I have prepared this
report from secondary information and survey. I am ready to accept all
unwilling errors and omission that are extremely belong to me.
 Executive Summary

Bangladesh's e-Commerce has got a big boost as its market size has swelled by 30 times over
the last five years, insiders said on Sunday. The suppliers' and customers' devotion to the
online platform for conducting business and purchasing products have helped electronic trade
expand in the country, they added. According to the Bangladesh Competition Commission
(CCB), the size of e-Commerce in Bangladesh climbed to Tk 166.16 billion until August of
this year, roughly 29.67 times the amount in 2016.
A director of the commission said they are analyzing the e-Commerce data in Bangladesh for
ensuring a fair competition of the digital business in the country.
After 2016, the year-on-year online trade and commerce had started ballooning as the size of
the business amounted to Tk 86.32 billion in 2017. The figure reached Tk 105.04 billion in
2018 and Tk 131.84 billion in 2019, the CCB data showed. Bangladesh's e-Commerce has
got a better shape, especially during the lockdown enforced to slow the spread of corona virus
as people staying at home purchased almost all types of products through online shopping
platforms. The online shopping platforms like Chaldal.com, Shohoz.com, foodpanda,
Ghorebazar.com, Bdticket.com, sheba.xyz, bdshops.com, daraz.com, pathao, bikroy.com,
ajkerdeal.com, and bagdoom.com are popular shopping and e-Commerce sites in Bangladesh.
A Bangladesh Bank (BB) senior official told the FE Bangladesh's online and mobile payment
system has boosted a lot resulting in a jump in the e-Commerce in Bangladesh.
"During the COVID pandemic, the digital behavior of the countrymen has changed a lot. This
has become very much helpful for the expansion of the e-Commerce in Bangladesh," he
added. The improvement of the digital payment system has also prompted the e-Commerce in
the country.
The BASIS President, however, said the delivery logistics with fair prices and supply chain
management are two key challenges for future business promotions. "If we fail to manage the
two things, the online shopping platforms will lose customers and e-Commerce will
ultimately be affected
 Table of contents
No. Topics Page no.
Chapter one
INTRODUCTION
1.1 Introduction 02
1.2 Objectives of the Report 03
1.3 Research Question 03
1.4 Scope of the Report 03
1.5 Research Methods 04
1.6 Limitations 04
Chapter Two
COMPANY PROFILE
2.1 Brief discussion about the company’s origin 06
2.1.1 Overview of Daraz 06
2.1.2 Overview of Ajkerdeal 06
2.2 Mission 07
2.2.1 Mission of Daraz 07
2.2.2 Mission of Ajkerdeal 07
2.3 Vision 07
2.3.1 Vision of Daraz 07
2.3.2 Vision of Ajkerdeal : 07
2.4 Product 07
2.4.1 Daraz 07
2.4.2 AjkerDeal 08
2.5 Functions/department, 09
2.5.1 Daraz Organ gram 09
Chapter Three
PROJECT PART
3.1 Findings and Analyses on different sub-headings. 11
3.2 Current Pandemic (COVID-19) Impact 12
3.3 Transmission of information through text messages 16
The growth of e-commerce during the pandemic in
3.4 17
Bangladesh
Chapter Four
DISCUSSIONS
4.1 Discussions 23
4.2 Trends of Ecommerce in Bangladesh during COVID-19 24
4.3 E-commerce and Bangladesh 25
4.4 Challenges of e-commerce business in Bangladesh though 26
 e-commerce
4.5 Recommendation 30
4.6 Conclusions 30
References 32