MPViewer ErrorCodeList

ErrorCode ErrorMessages Solution

EVIP-MSG002 Please update to the latest version. Update your MaintenancePro Dr. to the recent version.
EVIP-MSG005 An error is found. Contact with your administrator.
EVIP-MSG006 An error is found. Contact with your administrator.
EVIP-MSG007 An error is found. Contact with your administrator.
EVIP-MSG009 An error is found. Contact with your administrator.
EVIP-MSG011 Invalid file format. Import mpvd file or mpud file.
Contact with your administrator.
EVIP-MSG012 Invalid file format.
Please send the import file when you contact with your administrator.
Contact with your administrator.
EVIP-MSG013 Failed to extract the file.
Please send the import file when you contact with your administrator.
Contact with your administrator.
EVIP-MSG014 Invalid file format.
Please send the import file when you contact with your administrator.
Download a master data from MaintenancePRO in Global e-Service and
EVIP-MSG015 An error is found.
import it from AllinOneTool.
EVIP-MSG016 The import function is not supported in this version. Update your MaintenancePro Dr. to the recent version.
EVIP-MSG017 An error is found. Contact with your administrator.
EVIP-MSG018 An error is found. Contact with your administrator.
The serial number of the machine is not correct. Please set an correct Check the model code and S/No. by using MP Dr.. If the information is
EVIP-MSG019 number on the machine by using a MaintenacePro Dr. and then download the incorrect correct them by using MP Dr. Then, download and import the
data again. operation data again.
The contents of this data file cannot be registered as "Hours" data. When you download a data from actual machine, please select "Basic",
EVIP-MSG020
Please try other data files. "Only Events", or "All". The other data cannot be imported by MP Viewer.
Download a master data from MaintenancePRO in Global e-Service and
EVIP-MSG021 An error is found.
import it from MP Viewer.
Download a master data from MaintenancePRO in Global e-Service and
EVIP-MSG022 An error is found.
import it from MP Viewer.
EVIP-MSG023 This is a new version of the master data file. Update the MPViewer. Update your MaintenancePro Dr. to the recent version.
Download a master data from MaintenancePRO in Global e-Service and
EVIP-MSG024 Download the latest master data file from Global e-Service, and re-import.
import it from MP Viewer.
EVIP-MSG025 The import function is not supported in this version. Update your MaintenancePro Dr. to the recent version.
EVIP-MSG026 Operation data of the target machine does not exist. Import a operation data for the machine firstly. And then, import the file.
EVIP-MSG027 An error is found. Contact with your administrator.
EVIP-MSG028 The import function is not supported in this version. Update your MaintenancePro Dr. to the recent version.
Contact with your administrator.
EVIP-MSG029 Failed to Capture Data
Please send the import file when you contact with your administrator.

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MPViewer ErrorCodeList
ErrorCode ErrorMessages Solution
Failed to find the file. Failed to find the specified file.
WVIP-MSG004
Please check that whether the file name is correct. Please specify the other file.
WVIP-MSG007 Unacceptable date/time Contact with your administrator.
Press [Option] in the tool bar and optimize the database from the
There is no sufficient free space on the database.
WVIP-MSG008 [Optimization] tab. Perform the consistency check if the utilization of the
Please organize data and perform the import again.
database exceeds 100% after the optimization.
There is no necessary information. Download the data again after selecting When you download a data from actual machine, please select "Basic" or
WVIP-MSG009
"Basic" or "All". "All".
EVDD-MSG001 An error is found. Contact with your administrator.
EVDD-MSG002 An error is found. Contact with your administrator.
EVDD-MSG004 An error is found. Contact with your administrator.
EVDD-MSG005 An error is found. Contact with your administrator.
EVDD-MSG006 An error is found. Contact with your administrator.
EVDD-MSG007 An error is found. Contact with your administrator.
EVDD-MSG008 An error is found. Contact with your administrator.
EVDD-MSG009 An error is found. Contact with your administrator.
EVDD-MSG010 An error is found. Contact with your administrator.
EVDD-MSG011 An error is found. Contact with your administrator.
EVDD-MSG012 An error is found. Contact with your administrator.
EVCM-MSG001 An error is found. Contact with your administrator.
Failed to find the specified file.
EVCM-MSG002 An error is found.
Please specify the other file.
You can register only an image file.
EVCM-MSG003 An error is found.
Check that the specified file is the image file.
EVCM-MSG004 An error is found. Contact with your administrator.
EVCM-MSG005 An error is found. Contact with your administrator.
EVCM-MSG006 An error is found. Contact with your administrator.
Press [Option] in the tool bar and change the capture destination setting in
WVTB-MSG001 Failed to find the capture destination folder. Please set it from Option.
the [Option] screen.
Press [Option] in the tool bar and change the capture destination setting in
the [Option] screen.
WVTB-MSG003 Failed to export the file.
Contact with your administrator if you encounter with the error even if you
change the setting.
Select at least one target machine from the list and press the [Export]
WVDL-MSG002 Please select at least one machine to export.
button.

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MPViewer ErrorCodeList
ErrorCode ErrorMessages Solution
Select at least one target machine to delete from the list and press the
WVDL-MSG003 Please select at least one machine to delete.
[Dlete] button.
Press [Option] in the tool bar and optimize the database from the
There is no sufficient free space on the database.
WVDL-MSG004 [Optimization] tab. Perform the consistency check if the utilization of the
Please organize data and perform the import again.
database exceeds 100% after the optimization.
EVUP-MSG001 An error is found. Contact with your administrator.
EVUP-MSG002 An error is found. Contact with your administrator.
EVUP-MSG003 An error is found. Contact with your administrator.
EVUP-MSG004 An error is found. Contact with your administrator.
EVUP-MSG005 An error is found. Contact with your administrator.
EVMB_MSG001 It was not possible to start. Contact with your administrator.
EVMB_MSG016 It was not possible to start. Contact with your administrator.
EVMB_MSG017 It was not possible to start. Contact with your administrator.
EVMB_MSG018 It was not possible to start. Contact with your administrator.
EVMB_MSG019 It was not possible to start. Contact with your administrator.
EVMB_MSG020 It was not possible to start. Contact with your administrator.
EVMB_MSG021 It was not possible to start. Contact with your administrator.
EVMB_MSG022 It was not possible to start. Contact with your administrator.
EVMB_MSG023 It was not possible to start. Contact with your administrator.
EVMB_MSG024 It was not possible to start. Contact with your administrator.
EVMB_MSG025 It was not possible to start. Contact with your administrator.
EVMB_MSG026 It was not possible to start. Contact with your administrator.
EVMB_MSG027 It was not possible to start. Contact with your administrator.
EVMB_MSG028 It was not possible to start. Contact with your administrator.
License has expired. arrange on top of the
EVMB_MSG029 Prepare the license card and extend your license.
license card, please perform a license extension.
Your terminal indicates the invalid system date. Contact with your
EVMB_MSG030 It was not possible to start.
administrator.
Invalid execution environment for the service tool. Contact with your
EVMB_MSG031 It was not possible to start.
administrator.
Click "Refresh" button in AllinOneTool and start up MP Viewer again.
EVMB_MSG032 An error is found.
If same error code occurs, please contact your administrator.
EVMB_MSG033 Data base file has damaged. Can not activate MPViewer. Contact with your administrator.
EVMB_MSG034 There is no data base file. Contact with your administrator.
EVMB_MSG035 It was not possible to start. Contact with your administrator.
EVMB_MSG036 Data base file has damaged. Can not activate MPViewer. Contact with your administrator.

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MPViewer ErrorCodeList
ErrorCode ErrorMessages Solution
Import the target file from [Import] in AllinOneTool.
EVMS-MSG029 Failed to find the specified manual. Contact with your administrator if the error continues after importing the
file.
Check whether the required applications have been installed or not.
EVMS-MSG030 Failed to open the specified manual. Contact with your administrator if the error continues after installing all
required applications.
EVMS-MSG031 There is an error during obtaining the manual list. Invalid execution environment. Contact with your administrator.
More than {0} items are selected.\nOutput request: {1}\nPlease narrow Change the conditions to narrow down the displayed item to less than
WVOL-MSG001
down the items by specifying search criteria. 65535 items.
EVOL-MSG001 Failed to export the file. Contact with your administrator.
EVEX-MSG001 Failed to export the data file. Contact with your administrator.
Please check that Microsoft Office Outlook has been installed or not.
EVEX-MSG002 Failed to start up the mail. Contact with your administrator if you encounter with the error even if it
has been installed.
EVEX-MSG003 Failed to export the data file. Contact with your administrator.
EVEX-MSG004 Failed to export the data file. Contact with your administrator.
Specify an existing folder as the destination.
* Note: You cannot specify as the destination a folder under the following
system folder.
There is an input error in Capture destination.
EVOP-MSG001 <C:\MaintenancePro>
Please input an existing folder.
(However, you can specify a folder under
C:\MaintenancePro\MPDr\Data\Monitoring or
C:\MaintenancePro\Output.)
Specify an existing folder as the destination.
* Note: You cannot specify as the destination a folder under the following
system folder.
The specified Capture Folder\n"{1}"\nis a system folder so that you cannot
EVOP-MSG002 <C:\MaintenancePro>
specify it.\nPlease input an other path.
(However, you can specify a folder under
C:\MaintenancePro\MPDr\Data\Monitoring or
C:\MaintenancePro\Output.)

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