ENGLISH LANGUAGE CENTRE

COMMUNICATION SKILLS (SPRING-2021)

ASSIGNMENT 3- TOTAL MARKS: 10

Student Name: Ali Ahmad Student Reg. L1F20BSSE0313

Section: n4 Date: 10/6/2021

Instructions:
 The content should not be plagiarised
 Follow the attached rubric
 Assignment submission must be within the given time (3 days)
 10% marks will be deducted on late submissions

Q: Write a formal business letter of 150-180 words in Full Block Format on any ONE of
the following topics.
(10 Marks)

a. It is the year 2020, and the monsoons have caused a havoc in Lahore. Several areas are
flooded, included yours. You are the Additional Secretary to Director of Water and Sanitation
Authority (WASA) Lahore, and have been asked by the Director to report the condition of
flooding in your area. Write a letter to the Director to give a detail of the flooding in your
area. Include some constructive solutions in your letter as well.

OR

b. You are the Human Resource Manager of the firm GlaxoSmithKline- a multinational
pharmaceutical company. You have come to know that an employee has been reported of
misconduct with his subordinates. Write a letter to the employee to send him a warning, as
well as to advise him on the correct conduct required of him at your organization.
 ENGLISH LANGUAGE CENTRE
COMMUNICATION SKILLS (SPRING-2021)
ASSIGNMENT 3- TOTAL MARKS: 10

Rubric for Business Letter Writing

Beginning Developing Accomplished Exemplary

Criteria
1-3 4-5 6-8 9-10
Several noticeable Some noticeable Mostly uses Accurately uses correct
errors in use of errors in use of correct business business letter format
correct business correct business letter format (heading, greeting,
letter format letter format (heading, greeting, introduction, body, closure,
Organization (heading, greeting, (heading, greeting, introduction, body, signature, enclosure, and
introduction, body, introduction, body, closure, signature, copy)
closure, signature, closure, signature, enclosure, and
enclosure, and enclosure, and copy)
copy) copy)
Purpose of letter is Purpose of letter is Letter clearly Letter clearly states the
unclear unclear states the purpose purpose
Main idea is not More explanations Some explanations Appropriate explanations or
supported by or facts need to be or facts used to facts used to support the
explanations or used to support the support the main main idea
facts main idea idea Easy to follow
Letter rambles; Hard to follow Somewhat hard to Tone is appropriate for
Content hard to follow or Tone is too formal follow intended audience
understand or too informal for Tone is generally
Tone is intended audience appropriate for
inappropriate for intended audience
intended audience

Incorrect use More than two One or two Accurate use of punctuation
throughout the mistakes in mistakes with and grammar
letter of punctuation or punctuation or No spelling errors
Language Usage punctuation or grammar grammar
grammar More than two One or two
Frequent spelling spelling errors spelling errors
errors distract from
letter
 ENGLISH LANGUAGE CENTRE
COMMUNICATION SKILLS (SPRING-2021)
ASSIGNMENT 3- TOTAL MARKS: 10

Water and Sanitation Agency

31-B Zahoor Elahi Rd, Block B Gulberg 2,

Lahore, Punjab 54660

Water and Sanitation Agency

31-B Zahoor Elahi Rd, Block B Gulberg 2,

Lahore, Punjab 54660

15th June,2021

Dear Sir,

I am writing to report flood damage that occurred in Lahore. During the overnight hours, a
fierce storm swept through the whole city. It covered every thing in the city and causes a lot of damage.

These torrential downpours flooded ruined our carpeting, structure and some of the buildings.
The people are in great misery. Their condition is pitiable. They have lost everything. Signs of fear and
anxiety are writ large on the faces of the flood-affected people. The city welfare society has jumped into
the field. Some people have come forward to help the needy with cash or kind. Still much remains to be
done.

We should take immediate steps to rescue peoples and pump out the water from the roads to
resume the traffic. We must look forward to beat the flood next time. We should enlarge the rivers and
plants more trees. So next time we will be prepared.

Yours Faithfully,

Ali Ahmad

Additional Secretary

Director of Water and Sanitation Authority