HCL Vietnam Ltd

HCL Technologies is a next-generation global technology company that helps enterprises

reimagine their businesses for the digital age. With a worldwide network of R&D, innovation labs
and delivery centers, and 150,000+ ‘Ideapreneurs’ working in 49 countries, HCL serves leading
enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000.
HCL generated consolidated revenues of US$ 9.93 bn for 12 Months as of 30th June, 2020.

We offer an integrated portfolio of products, solutions, services, and IP through our Mode 1-2-3
strategy built around Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure
Management and Engineering Services, amongst others, to help enterprises reimagine their
businesses for the digital age.

Website: https://www.hcltech.com/

JOB DESCRIPTION
Job Title: Linux Administrator (4.5-8 Years)
Location: Hanoi

JOB SUMMARY

 To provide support for on call escalations and doing root cause analysis of given issue
 To independently resolve tickets within agreed SLA of ticket volume and time
 To adhere to quality standards, regulatory requirements and company policies
 Work on value adding activities such Knowledge base update and management,
Training fresher, coaching analysts
 To ensure positive customer experience and CSAT through First Call Resolution and
minimum rejected resolutions or Reopen Cases

MAIN REQUIREMENTS

HCL TECHNOLOGIES | WHERE VALUES DRIVE VELOCITY

Mandatory skills:

 Four to seven years of system administration experience

 Strong Knowledge on Redhat OS in both Physical and Virtual Environment.
 Knowledge on UNIX Shell scripting
 Excellent inter-personal and communication skills and Ability to work on multiple
initiatives and projects
 Excellent Troubleshooting skills on Linux OS. Able to handle most of basic User, group
management in AD, system start-up, service modification, Crontab Entries, file system
management.
 Sound knowledge on Enterprise networking protocols.

Certifications If Any

 Redhat Certified Engineer (RHCE)

 Red Hat Certified Architect (RHCA)

BENEFIT

 Insurance plan based on full salary + 13th salary + Performance Bonus.

 100% full salary from the 1st day of working.
 Medical Benefit (Bao Viet Insurance package) for Employee and Family.
 Working in a fast paced, flexible, and multinational working environment. Chance to
travel onsite (in 49 countries).
 Internal Training (Technical & Functional). Scope of English Training.
 Working time: 8:30 am-6:00 pm from Mondays to Fridays.
 18 paid leaves per year (including 12 annual leaves + 6 personal leaves)

HCL TECHNOLOGIES | WHERE VALUES DRIVE VELOCITY

HCL TECHNOLOGIES | WHERE VALUES DRIVE VELOCITY