Professional Documents
Culture Documents
Cynthia M. Webster
Macquarie University
ABSTRACT
This paper applies Gestalt psychology and associative network theory to examine the effect of
eclipsing in celebrity endorsement on consumer attitude towards the endorsed brand. Eclipsing
occurs when the celebrity overshadows the endorsed brand by dominating in an advertisement and
diminishing the associative link between the celebrity and endorsed brand. Three studies take into
account match-up, celebrity attachment, brand familiarity, and the moderating role of eclipsing,
through manipulating two levels of eclipsing in advertising: (1) high eclipsing, when the celebrity is
the focus, and (2) low eclipsing, when both the celebrity and brand are emphasized. Consumers who
have a weak attachment to the celebrity endorser report a more positive brand attitude when they
see the celebrity and endorsed brand both emphasized in an advertisement (low eclipsing) than when
the celebrity overshadows and dominates the brand (high eclipsing), irrespective of whether
consumers perceive the celebrity and brand to match or mismatch. For consumers with strong
celebrity attachment, high eclipsing enhances brand attitude, regardless of whether they perceive
the celebrity and brand to either match or mismatch. The findings of these studies have significant
implications for advertisers and brand managers in the execution of their advertisements featuring
endorsements. © 2014 Wiley Periodicals, Inc.
Using celebrity endorsers in advertisements attracts towards endorsed brands (Keel & Nataraajan, 2012).
consumer attention, increases brand awareness, and Most of the research in celebrity endorsement focuses
helps brands to be noticed in an increasingly cluttered on the effectiveness of celebrities as direct spokespeo-
media space (Friedman & Friedman, 1979; O’Mahony ple, who provide information about brands through
& Meenaghan, 1997/1998). More and more advertise- advocating and actively engaging with them in ad-
ments today spotlight the celebrities, emphasizing the vertisements. Celebrities eclipse the brand when they
celebrities and providing little emphasis on the en- feature as the focal point in the advertisement, with
dorsed brands. Here, the celebrity overshadows the more time or space dedicated to the celebrity than to
brand, termed “eclipsing” (Keel & Nataraajan, 2012). the brand itself. Match-up is an added critical element
Clear examples of eclipsing occur in recent advertise- with celebrity endorsers. Research shows a mismatch
ments for American Express (AMEX). The one-minute between the celebrity and brand results in negative con-
television commercial featuring Kate Winslet, for ex- sumer attitude towards the brand (Ilicic & Webster,
ample, takes 55 seconds going through her starring 2013; Kamins & Gupta, 1994; Lynch & Schuler, 1994)
film roles and leaves the last five seconds to AMEX. and dissuasion (Rossiter & Smidts, 2012). Consumer
The print advertisement is similar, with a glossy image attachment to the celebrity further complicates the en-
of Kate Winslet occupying half of the space and with dorsement situation, with strong celebrity attachment
much of the remaining devoted to information about resulting in brand attitude enhancement and weak at-
her memories, ambitions, and achievements. Only at tachment producing brand attitude dilution (Ilicic &
the end of the advertisement, on one line, does she state Webster, 2011).
that the card she uses is AMEX. These advertisements The aim of this paper is to extend research in the
include a clear endorsement for the brand, but mostly area of celebrity endorsements by examining the ef-
contain personal information about the celebrity, infor- fects of celebrity eclipsing on consumer evaluations of
mation relevant to the celebrity but not the brand. endorsed brands. Celebrity and endorsed brand match-
Although eclipsing is evident in recent advertising up, celebrity attachment and consumer attitude to-
campaigns featuring celebrities, no research to date wards the brand in high eclipsing versus low eclipsing
examines the effect of eclipsing on consumer attitude advertisements are examined in order to identify the
brand. It is expected that eclipsing will reduce the the same size. Once subjects viewed their allocated
effects of weak attachment on brand attitude, with advertisement, they were then asked to indicate the
consumers reporting decreased attitude towards the degree to which they were attached to the celebrity,
brand when eclipsing is high than when eclipsing is using three items drawn from Thomson (2006) includ-
low. Study 3 also examines the three-way interaction ing: “Losing (celebrity) forever would be distressing to
between match-up/attachment/eclipsing on consumer me,” “I miss (celebrity) when (he/she) is not around,”
brand attitude. It is expected that when consumers and “If (celebrity) was permanently gone I would be up-
perceive celebrity–brand mismatch and have a weak set” (Cronbach α = 0.925). They then were asked their
attachment to the celebrity, low eclipsing will result in attitude towards the brand and perceived match-up be-
a more positive brand attitude than high eclipsing. tween the celebrity and brand using the same measures
Study 3 examines two other real celebrity endorse- as Study 2, with internal consistency confirmed (Cron-
ments between Toni Collette (actress) and Common- bach αattitude towards the brand = 0.948; Cronbach αmatch-up =
wealth Bank, and Keith Urban (musician) and Sam- 0.981). Subjects’ degree of familiarity with the brand
sung. A research company recruited subjects from was also measured on a 7-point Likert scale to use as a
metropolitan areas within Australia. A total of 208 com- covariate in the analysis.
pleted questionnaires were obtained. Subjects were ex-
posed to the same created print advertisement format
as Study 2 and assigned to one of the same two con- Results and Discussion
ditions as described in Study 2. Of the 208 subjects
recruited, 38.5% were male and 61.5% were female. Manipulation of eclipsing occurred as intended, with an
Subjects were mainly between the ages of 35–49 and independent samples t-test finding a significant differ-
50–64 (24.5% and 27.4%, respectively). ence (t = 2.784, p < 0.01) in high versus low eclipsing
on brand attitude. As intended, subjects report a more
positive attitude towards the brand in a low eclipsing
Procedure and Measures condition (M = 3.61, SD = 1.01) and a weaker attitude
toward the brand in the high eclipsing condition (M =
Subjects were directed to view one of two advertise- 3.21, SD = 1.03).
ments. In the high eclipsing condition, subjects viewed The moderating role of eclipsing on brand attitude
either Toni Collette or Keith Urban in a print adver- is again examined. Brand attitude is regressed sepa-
tisement for the assigned brand (Commonwealth Bank rately on attachment (Model 1); on eclipsing (Model 2);
and Samsung, respectively), making no reference to the on attachment and eclipsing (Model 3); and then on at-
brand. In this advertisement, the celebrity provided the tachment, eclipsing, and the interaction terms (Model
same information about herself or himself as in Study 4), with brand familiarity as the covariate. The data
2. The advertisement again featured a half-page, in- are mean centered for the independent variable of at-
formal portrait of the celebrity in black and white on tachment and covariate of brand familiarity. Eclipsing
the left. The right-hand side of the page featured the is dummy coded 0 (low eclipsing) and 1 (high eclips-
same generated celebrity answers in hand-written font ing). Table 2 indicates that attachment and eclips-
as in Study 2. In the low eclipsing condition, subjects ing both are significant predictors of brand attitude,
viewed an advertisement similar to the high eclips- with the brand familiarity covariate also significant.
ing condition, which also included a clear endorsement Attachment is a slightly stronger predictor of brand
for the brand in larger font (the advertisement stated attitude than eclipsing, when both are added to the
“my bank, Commonwealth Bank” or “my phone, Sam- model (Model 3; unstandardized betaattachment = 0.323;
sung”). The advertisements for each condition featured unstandardized betaeclipsing = −0.308). As expected, the
the brand’s logo in the bottom right-hand corner of model with attachment, eclipsing, and the two-way
Table 3. Study 3 Match-up, Attachment, and Eclipsing as Predictors in the Models of Brand Attitude.
Brand Attitude (N = 208)
Unstandardized Coefficient (β)
Model 1 Model 2 Model 3 Model 4
(Match-up Only) (Attachment Only) (Eclipsing Only) (Three-Way Interaction)