 EDUCATION

HO CHI MINH CITY UNIVERSITY OF FOREIGN LANGUAGES - 2017 - 2021

INFORMATION TECHNOLOGY
Hospitality Management
Studying with fully needed theoretical and practical skills.
Service Management and Customer Service.

NGUYEN THI LINH  WORK EXPERIENCE

Supervisor
HOTEL DES ARTS SAIGON JANUARY 2021 - APRIL
2021
 February 22, Internship F&B
Saigon Kitchen restaurant
 1m58, 48kg

 0907 156 229 PHUC LONG COFFEE & TEA MARCH 2020 - PRESENT
Waiter
 linh.thing99@gmail.com
Main Responsibilities:
 Tan Binh District, Ho Chi Minh - Knowledge about coffee and tea products.
City, Viet Nam. - Ability in up-selling products.
- Skilled in handling customer request, customer service.
- Ability to inventory goods excellent.
SKILLS - Skilled in team working and working under high pressure.
Communication
HIGHLANDS COFFEE JUNE 2019 - DECEMBER
Flexible 2019
Barista
Empathy and understanding
Main Responsibilities:
- Knowledge about Italian' coffee and Vietnamese coffee, tea and its combination.
Team work - Tea and coffee processing.
- Ensuring regional sanitation.
Logical thinking and creative - Skilled in customer service.
- Basic knowledge about Vietnamese cuisine.

INTERESTS HOTPOT STORY OCTOBER 2017 - APRIL

Experience Tourism 2019
Cashier, Server, Food runner, Vice cook
Pop music
Main Responsibilities:
- Skilled in serving, up-selling, handle payments and receipts.
Photography
- Skilled in handling all methods of payment.
- Good ability in handling reservation and order online.
- Implement customer service process.
- Making proper manner and style of service of the restaurant.
- Skilled in managing station' products and items.
- Enthusiasm and hard working.
- Up rank base on seniority and proficiency.

 CERTIFICATIONS

Microsoft Office Specialist ( Office Word 2010, Office Excel 2010) 2020
  REFERENCES

Mr. Hoàng Thái Mỹ Mrs. Phạm Thị Thu Nga

Store Manager - PHUC LONG COFFEE & TEA Head of Faculty of Tourism - Hotel
Email: thaimy.hoang87@gmail.com Email: nga.ptt@huflit.edu.vn
Mobile: 086 889 1841 Mobile: 0913 839 046

Mr. Đặng Phước Thịnh

F&B Outlets Manager Hotel des Arts Saigon
Email: H9231-FB@accor.com
Mobile: 0988 510 243

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