User Guide

Log-In Page

To log in to Omni Lite, go to www.ecobank.com and click on commercial banking or go directly 

using the URL ecobank.com/commercial.

Existing User

• Log in with your existing credentials (username and password) from the Corporate RIB
• This takes you to the homepage

New User

• Log in with the credentials (username and password) you received to your registered
email address, based on the profile you created.
• You will be prompted to change your password when you first log in.
• Ensure you set your new password in line with the specified policy combination.
• Confirm your new password.
• Log in again with your new password. This takes you to the homepage.

Forgot Username

• If you have forgotten your username, click the “Forgot Username” option on the Log in page.
• This redirects to another page. Enter your email address in the field provided and click submit.
• Your Username will be sent to your registered email.

Forgot Password

• If you have forgotten your password, click the “Forgot Password” option on the Log in page.
• This redirects to another page. Enter your Username and email address in the fields provided
and click continue.
• An OTP will be generated and sent via SMS or Email.
• Enter the OTP and follow the prompts to reset your password.

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Homepage/Dashboard

Once logged in, your homepage will display widgets and other functionalities that pertain to
your role. Simply select the relevant icon to view and perform your chosen activity.

• The dashboard shows the various functions and icons that apply to your type of user profile
i.e. Maker, Checker or Viewer.

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Homepage/Dashboard continued

Maker Home Screen

• Menu – View available modules*

• Account Summary – Current and Savings Accounts Term Deposits, Loans & Finances

• Quick Links – Faster access to perform regular activity / transaction types

––One Time Payment ––Upload Files – for payment of multiple

––Funds Transfers beneficiaries
––Multiple Payment ––Exchange Rate Calculator
––Manage Beneficiary

• Search Icon – Make specific search for Omni Lite features on the platform

• Corporate Limits – View your maximum transaction limits

• Activity Log – View the list and status(es) of your transactions as they happen for both financial and
non-financial activities

• Language – Select the language of choice

• Last Five (5) Payments

• Contact Us – for enquiries and support

• Log Out button

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*Menu showing modules

Note: Depending on the user profile and approval type has been set up for the Corporate, Sole
Proprietorship users will have auto-authorization capabilities, while user profiles with approval workflow
will require authorization in line with the mandate.

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Accounts

View Account Information Summary

• Current Accounts and Savings Accounts

Click: Menu>>; Select Accounts>>; Current & Savings Accounts Overview>> this takes you directly
to the customized page showing the relevant quick links for activities under this feature.

• Savings and Current: Account summary with all-in-one balances

Forex Calculator

• Ability to check the exchange rates between two different currencies.

>> E
 nter the two exchange rates and click calculate

Quick Links

>> Cheque Status enquiry: (confirm the status of a cheque no. in the system)

Enter the query account number >>; enter the cheque number and search to confirm cheque status

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Accounts Quick Links continued

>> Cheque Book Request (with option of delivery location)

 elect the account number >>; enter no. of cheque requested>>; select number of pages>>;
S
select branch of pick-up/delivery location >>; confirm

>> Stop/Unblock Cheque (for stolen, lost or stop cheque orders)

Select the account number >>; enter cheque no.>>; enter reason for stop order >>; confirm.

Repeat similar process to unblock the cheque.

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Accounts Quick Links continued

>> Request Statement (Download account statement)

Select the account number>>; specify period/date range>>; select report format and then download

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Term Deposits

Click: Menu>>; select Accounts >>; Term Deposit Overview – this takes you directly to the customized
page showing icons and widgets for activities under this feature;

• Term Deposits Accounts Summary

• Current Position/Status
• Term Deposit Calculator

>> E
 nter amount>>; Tenor>>;Interest>>; Calculate;

Quick Links

>> Create New Deposit (book new deposit conveniently without visiting a physical branch)

Click on icon, Select deposit product >>; enter amount>>; select tenor or specify using date option >>;
Calculate maturity amount>>; select debit account number >>; select maturity instruction and enter
details>>; enter credit account at maturity>>; create deposit.

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Term Deposits Quick Links continued

>> Top Up Deposit Click on icon, select account >>; enter top-up amount>>; edit new deposit details
and maturity instruction as applicable>>; Top-up.

>> Redemption/Liquidation (partial or full liquidation)

Click on icon, select account>>; select liquidation type >>; enter liquidation amount>>;
enter payout details >> confirm

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Term Deposits Quick Links continued

>> Edit Maturity Instruction (edit maturity details before due date)

Click on icon, select account>>; edit maturity details>>; save

>> Request Statement

Click on icon, select account number>>; specify date>>; submit

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Loan & Finance

Click: Menu>>; select Accounts>>; Loan &Finance Overview>>; this takes you directly to the customized
homepage showing icons and functions for activities under this feature;

While you cannot book a loan from the platform, you can perform the following functions;

>> Loan Installment Calculator/Loan Eligibility Calculator

Enter loan information/inquiry details>>; calculate

>> Repayment (make early repayment of loans)

Select loan account>>; select debit/funding account>>: enter repayment amount>>; Pay

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Loan & Finance continued

>> Disbursement Inquiry

Select account>>; submit

>> Schedule Inquiry

Select account>>; submit

Enquiries on how to secure a loan can be made by engaging your Relationship Manager and via mail,
using the on-screen messaging feature.

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Payments (Domestic & International)

This module enables you to make funds transfers, meet your financial obligations as well as manage
and save beneficiary information for repeat transfers.

From Menu>>; select Payments>> and then sub-menus for the available features – each of these takes
you to the applicable page.

>> Favorites

Click: Menu>>; select Payments>>; Favorites>>; this takes you to the Favorites page>> to View Payment
or Demand Draft favorites >>; also to select any of the existing beneficiaries for payment

Note: A payment or beneficiary can only be marked and saved as favorite only after it has been
pre-maintained or after a one-time payment has been made to a beneficiary.

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Payments (Domestic & International) continued

>> Manage Beneficiary (create/amend/delete beneficiaries for Same bank, Other Local Banks &
International)

Click Menu>>; select Payments>>; Setups>>; select embedded sub-menus for navigation to the
appropriate set up page where you can manage beneficiaries.

Beneficiary Maintenance Page

• Manage payee/beneficiary with option to specify nicknames/alias.

• Manage billers (for ease of subsequent bill/utilities payments)

• Set Repeat Transfer (standing instruction)

Add new or this can also be done/marked after a one-time payment

Note: The Public or Private option under beneficiary maintenance is used to determine or identify the
users who can view or use beneficiary information being maintained. This is useful where there are
restrictions in an organization as to who is able to view certain transaction information. This should not
apply to a Sole Proprietor set up as all transactions maintenances are auto-approved by the sole user.

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PAYMENTS (Domestic & International) continued

Payments & Transfers

(Own Account/Within Ecobank/Interbank-Local/Ecobank Africa i.e. Regional/International) with Pay

Now and Pay Later options

Click Menu>>; select Payments>>; Payments & Transfers>>; and then select from the list of sub-menus
to navigate any of the listed functionalities, complete the required information as applicable to initiate
your transfers. The options include payments:

• To Existing Beneficiary: using any of the available payments products available for local (NIP/NEFT/
RTGS) or international/Telex transfers either to an existing beneficiary or between own accounts.
Ensure you fill the data fields as applicable.

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PAYMENTS (Domestic & International) continued

• New Transfer: One time payment

• Multiple Transfers by listing (this is different from Bulk File Upload)

• Issue Demand Drafts: i.e. request for bank drafts with option to specify branch of pick-up.

• Bill Payment: to various billers as may be available

• Multiple Bill Payments: pay many billers at once

There is also e-Receipt (Print transaction receipt) functionality for transfers made. Telex Swift for
international payments. This can be printed immediately after completing a transaction or using
the transaction reference at a later date to retrieve it.

You can mark/save every new successful payment as favorite or set a repeat transfer.

• Inquiries

Click Menu>>; select Payments>>; Inquiries>>; sub-menus are available as below to take you
to the appropriate page

• Upcoming Payment Inquiry

Select Account Number to view upcoming payments for ‘This Week’ or ‘This Month’ for the Pay Later
payment transactions that have been previously initiated.

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File Upload (Used for payment of multiple beneficiaries)

Click Menu>>; select Transfers>>; Inquiries>>; then sub-menus are available for the funder listed to take
you to the appropriate page. File Upload will also be on the Homepage Quick Links.

>> Payment File Upload (bulk schedule)

Select the appropriate payment file identifier from the dropdown list>>; Choose the Payment File
Identifier and upload/submit either for auto-authorization (if sole user) or approval in line with workflow.

>> Uploaded Files Inquiry

Search for uploaded files using available search criteria: file type, name, reference ID, date, status etc.
>> then select Search to determine status

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My Reports

Click Menu>>; select Reports>>; select any of the sub-menus below.

>> Report Generation

Select Ad hoc >>; Report Type>>; Generate Report>> for One-Time report

Select Scheduled>> Report Type>> Frequency>>; Start & Stop date>>; Schedule Report to initiate your
request for periodic reports.

>> My Reports

Select Ad hoc >>; to view previously downloaded One-Time reports

Select Scheduled>> to view previously downloaded scheduled reports

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Mailbox

(Onscreen Messaging) Click on Menu>>; select Mailbox>>; select any of the sub-menus below.

>> Manage Mails

Compose Mail/Mange Inbox, Sent and Deleted Mail.

>> Manage Alerts

Manage the transaction alerts received to phone or email for completed transactions

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Mailbox continued

>> Manage Notification

Manage onscreen notifications of activities performed

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My Profile

Click Menu>>; select My Profile>>; select any of the sub-menus below.

>> View Profile with set ‘Alias’ capability

Security Settings

>> Change Password

Enter Current Password>>; enter New Password>>; re-enter New Password >>; submit

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Security Settings continued

>> Set Security Question

Click Set up Now >>; select and answer any of five Security Questions >>; save.

>> Switch OTP Channel

Select from dropdown list to switch the New Mode of OTP Delivery and submit.

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Security Settings continued

>> Hard Token Synchronization/Unlock (for users i.e. Authorizers with Hard Token mapped to
their Omni Lite profile)

>> Alternate Login

Manage platform accessibility on Android and IOS devices by Turning on and/or Turning Off accessible
devices via push notifications.

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Limits

>> My Limits

View Transaction Limits mapped to a User profile

>> Corporate Limits

View Transaction Limits mapped available for the Corporate profile

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More Services

Click Menu>>; Select My Profile>>; select any of the submenus below.

• ATM Branch Locator

>> Search for a branch as enabled by geo-location

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Help

For further assistance, please contact Ecobank Nigeria at:

Email: Alleng-omniservice@ecobank.com

Telephone: +234 1 226 5225

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