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Maria Fransisca Njoman, Galih Nugroho, Sonia Dwi Puspita Chandra, Yoeska Permana, Suhadi
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Vulnerability
The vulnerability of human of human
sensory evaluation and the sensory
evaluation
promising senses instrumentation
Maria Fransisca Njoman and Galih Nugroho 2145
Department of Quality Control, PT Nutrifood Indonesia, Bogor, Indonesia
Received 30 October 2016
Sonia Dwi Puspita Chandra Revised 1 March 2017
Accepted 26 April 2017
PT Nutrifood Indonesia, Bogor, Indonesia, and
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Abstract
Purpose – The purpose of this paper is to evaluate subjectivity issue, particularly sensitivity variance and
fatigue effect, in human sensory evaluation, as well as review the feasibility of human-independent quality
system, using E-tongue and E-nose.
Design/methodology/approach – The sensitivity level is evaluated by measuring the threshold of
Acesulfame-K, while the fatigue effect is evaluated by measuring the accuracy level of evaluation through the
time. The experiment was administered to six trained sensory panelists.
Findings – The experiment result shows that each panelist has a different level of sensitivity and tendency
in evaluating samples containing Acesulfame-K. Furthermore, by simulating the panelists’ daily inspection,
the fatigue effect is also found in one out of six panelists. The use of E-nose and E-tongue, may eliminate the
subjectivity issue, supporting the development of human error-free quality system.
Research limitations/implications – The research findings indicate the needs of human substitution-
built into the quality system to avoid both of subjectivity and error judgment while defining the products
quality. However, the small numbers of panelists as well as the unvalidated substitute instruments
application in the target workcenter were the main limitation of this study. Human-independent quality
system could be applied only when the instruments have been calibrated to human response in perceiving
taste and odor.
Originality/value – The research finding supports the theory of human panels’ tradeoffs in a sensory
analysis in terms of sensitivity level variance and fatigue. It has provided additional contributions to the
existing theories as well as developed effective strategies for the development of the human-independent
quality system.
Keywords Sensory evaluation, E-nose, E-tongue, Food quality system, Human panels
Paper type Research paper
1. Introduction
A trustworthy manufacture must possess a great quality system, which is supported by a
reliable quality control. The whole system must assure the quality of raw materials, process,
as well as the final products. Sensory evaluation is the most simple way to analyze the quality
of product. Not only measuring the sensory characteristic of food, sensory evaluation also has
its own social, economic, and cultural facets. It has been extensively used in the study of
consumer items, and lately on behavioral and physiological reactions. Due to its potential
future development, sensory evaluation has been an integral part of the food science
curriculum in various universities (Villarino, 2009).
Currently, human panel is the primary method for sensory evaluation in most British Food Journal
manufacturers, including PT. Nutrifood Indonesia. This method is preferred due to its ability Vol. 119 No. 10, 2017
pp. 2145-2160
to represent the consumer’s behavior. The men who are responsible for the sensory evaluation © Emerald Publishing Limited
0007-070X
in PT. Nutrifood Indonesia, called inspectors, must be qualified in both of knowledge and DOI 10.1108/BFJ-10-2016-0505
BFJ technical skills. The panelists have been selected through a tight screening test, including
119,10 matching test, discrimination test, and ranking test for intensity (ASTM, 1981). They must
pass the threshold assessment of five basic tastes as well as completed the class of orange,
dairy, coffee, and sweetener with eight hours duration in each class. By completing the classes,
the panelists would be certified as trained panelists who are expected to be knowledgeable of
various terms related to products sensory profile as well as the scaling method used to
2146 indicate the intensity. Besides, they are required to do routine discrimination tests, three times
a day, to maintain their sensitivity and capability of recognizing off-notes on their daily
samples (ASTM, 1981).
Although all the inspectors are trained sensory panelists, various preference and
sensitivity levels of each individual may increase the subjectivity of evaluation.
Furthermore, based on daily job desk, the panelists should continuously evaluate large
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amount of samples, which may lead to the sensory fatigue issue. This research was aimed to
measure the panelists’ difference threshold on sweetness and the endurance level to fatigue.
The result of the experiment may lead to the tradeoffs analysis of using human panels in the
sensory evaluation. In advanced, this paper also aimed to observe an alternative way of
controlling the products quality with minimum human error by using artificial human
senses, i.e., electronic tongue (E-tongue) and electronic nose (E-nose).
2. Literature review
2.1 Sensory threshold
The human sensitivity level of a particular substance could be measured by evaluating
the sensory threshold of the substance. The lower the sensory threshold, the higher the
sensitivity level. There are some types of threshold, e.g., absolute threshold, recognition
threshold, and difference threshold. Absolute threshold (detection threshold) is the
lowest stimulus capable of producing a sensation. Recognition threshold is the level of
stimulus at which the specific stimulus can be recognized and identified. The recognition
threshold is usually higher than the absolute threshold. Difference threshold is the extent of
change in the stimulus necessary to produce a noticeable difference. It is determined by
comparing a standard stimulus which is then compared to a variable stimulus (Bi and
Ennis, 1998).
found that the palate cleansers have no significant effect to reduce fatigue effect of
sourness. However, even proper experiments have been conducted, the results may be
varied. The palate cleansers for astringency in red wine have been observed by
Ross et al. (2007) and Vidal et al. (2016). Nevertheless, both studies have contradictory result;
Ross found cracker was the most effective cleanser, while Vidal found it to be the least
effective one.
2.3 Acesulfame-K
Acesulfame potassium (Acesulfame-K) was an artificial sweetener, which is characterized as
a white, odorless, free flowing crystalline powder having an intensely sweet taste (200 times
sucrose), freely soluble in water and slightly soluble in alcohol. Acesulfame-K is widely
used in various kinds of food, e.g., soft drink, chewing gum, coffee, tea, etc. (Findikli and
Turkoglu, 2014).
separating the mixtures into its individual components prior to analysis. The identity of
aroma mixtures could be recognized by comparing the unique electronic fingerprint
of the mixtures to the pattern of known samples in the reference library (Wilson and
Manuela, 2009).
The sensory array as the heart and most important component of the e-nose plays a big
role in defining the quality of instrument’s performance. It has to be high in sensitivity, but
low in selectivity (Schaller et al., 1998). Some sensors that are commonly used by e-nose
could be observed in Table I (Wilson and Manuela, 2009). Due to its friendly size, price and
sensitivity, acoustic wave gas sensor is one of the most applicable sensors for E-nose
(Cheeke and Wang, 1999). There are two types of acoustic wave gas sensors: bulk acoustic
wave devices, in which the wave propagates through the substrate; and surface acoustic
wave (SAW) devices, in which the wave propagates on the surface of the substrate
(Draft, 2001). At first, chromatography techniques were rejected by E-nose due to its long
time analysis. However, the development of integrating SAW sensors as the appropriate GC
detectors (Watson and Staples, 1998) together with direct column heating (Watson et al.,
1991) has successfully produced a time-efficient GC/SAW E-nose technology with
precision, accuracy, and ten-second speed (Staples and Watson, 1998; Staples et al., 1998;
Staples, 1999).
E-tongue and E-nose have been widely used in the food and pharmaceuticals industries
(Ramamoorthy et al., 2014). Some industries only focus on taste quality and therefore prefers
E-tongue, while ignoring E-nose. However, previous studies found that sense of smell gives
Acoustic sensors: Quartz crystal Organic and inorganic film layers Mass change ( frequency
microbalance (QMB); surface and bulk shift)
acoustic wave (SAW, BAW)
Calorimetric, catalytic bead (CB) Pellistor Temperature or heat change
( from chemical reactions)
Catalytic field-effect sensors (MOSFET) Catalytic metals Electric field change
Colorimetric sensors Organic dyes Color changes, absorbance
Conducting polymer sensors Modified conducting polymers Resistance change
Electrochemical sensors Solid or liquid electrolytes Current or voltage change
Fluorescence sensors Fluorescence-sensitive detector Fluorescent-light emissions
Table I. Infrared sensors IR-sensitive detector Infrared-radiation absorption
Types and Metal oxides, semi-conducting (MOS, Doped semi-conducting metal Resistance change
mechanisms of Taguchi) oxides (SnO2, GaO)
common electronic- Optical sensors Photodiode, light-sensitive Light modulation, optical
nose gas sensors changes
a major contribution to food sensory perception. The importance of olfactory sensations can Vulnerability
be found in the literature on product quality defects and in the importance of aroma and of human
flavor characteristics of flavors in driving consumer acceptability of foods (Lawless, 1991). sensory
Since most nutrifood products contain highly volatile compounds, i.e., flavors, coffee, and
tea, odor quality would be necessarily assessed. A study done by Mamatha et al. (2008) and evaluation
Hariom et al. (2006) found that the aroma analysis using E-nose is fully correspondent to the
aroma analysis by trained panelists for pepper and vanilla extracts. The combination of 2149
E-tongue and E-nose in the sensory evaluation could potentially address the problem of
variability response of human panels and the insufficiency of using only taste evaluation as
single quality assessment. A study done by Buratti et al. (2013) has successfully combined
the application of E-nose and E-tongue to evaluate the sensorial properties of green and
black tea infusion.
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In the field of research and development (R&D), E-tongue has been utilized for flavor
lexicon development (Fukunaga et al., 1996; Habara et al., 2004), e.g., in a strawberry
yoghurt industry (Lovely and Meullenet, 2009) and an orange juice industry in Korea
(Kim et al., 2013). Flavor lexicon is a primary tool for documenting and describing sensory
perception of selected food. Once developed, flavor lexicons can be used to record and define
product flavor, compare products, and determine storage stability, as well as interface with
consumer liking and acceptability and chemical flavor data (Drake and Civille, 2003;
Kim et al., 2013; Chu and Resurreccion, 2005; Chambers et al., 2016). Future direction of
E-tongue and E-nose application would be creating a more comprehensive flavor lexicon to
support product development.
Despite of being utilized to create products lexicon, E-tongue and E-nose also have been
integrated to daily products quality control. E-tongue is mainly used to analyze products
with unpleasant-taste, particularly deteriorating products (Lvova et al., 2006; Sim et al.,
2003), oral herbal products (Eckert et al., 2011), and drugs (Latha and Lakshmi, 2012). On the
other hand, E-nose has been utilized for grading and controlling daily process of volatile
compounds, particularly coffee (Rodriguez et al., 2010), alcoholic beverages (Marti et al.,
2005), and fried oil blends (Raj et al., 2006).
3. Method
As discussed in the previous chapter, because a single assessment could not fully interpret
the products sensory characteristic, a comprehensive sensory evaluation requires the good
combination of taste and odor analysis. However, compared to taste assessment, there are
wider individual differences in olfactory acuity (Lawless, 1991). Thus, theoretically,
compared to taste evaluation, odor evaluation would be more vulnerable to individual
variability, subjectivity, and adaptation or fatigue effect. Considering this fact, the following
experiment design would evaluate sensitivity level and fatigue effect on the basis of taste
evaluation to represent general sensory evaluation. The evaluation object for this
experiment was Acesulfame-K which is carried by juice powder.
Acesulfame-K was chosen as the target of measurement due to its characteristic as
high-intensity sweetener, i.e., a little difference in concentration could significantly alter the
product sweetness level, while the selection of juice powder as the carrier was due to its
capability of representing the panelists’ daily samples. Juice powder is also the object on
which the panelists were trained.
Six quality control inspectors who are responsible for products daily inspection, were
administered as the subjects of the assessment. They were trained descriptive panel of
sweetener and orange juice powder. Because all administered subjects were the population
of measurement target, the small numbers of administered subjects were considered
enough. Moreover, some previous studies also included only limited number of panelists
(Di Monaco et al., 2012; Bobowski and Vickers, 2012).
BFJ 3.1 Sensory threshold
119,10 This experiment was created as an evaluation of panelists’ capability on differentiating
sweetness level of samples. It measured the panelists’ difference threshold on detection and
recognition of Acesulfame-K sweetness, compared to the standard formula. The method
used was adapted from ASTM E679 Ascending Concentration Series Method of Limits
(ASTM, 1976) with modification in test type, from 3-AFC to paired-comparison test
2150 (Di Monaco et al., 2012; Bobowski and Vickers, 2012). Six trained panelists evaluated ten
pairs of juice solution. Each set contained a glass of standard solution and a glass of sample
to compare. Using this method, detection and recognition difference thresholds were
established by measuring the test result of each solution pair, i.e., standard juice solution is
compared to juice solution containing 4, 6, 8, 10, 12, 14, 18, and 20 percent higher
Acesulfame-K than the standard. In true value, the standard contains 0.008800 percent
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where C1 is the highest concentration before the consecutive correct answers; C2 the lowest
concentration of the consecutive correct answers:
P
log ð10ÞBET
BET Group : 10 P
Panelists
The materials used for the sensory threshold evaluation were 3 g Acesulfame-K as the
measurement target, 1 kg juice powder as the carrier, and 20 L drinking water as
the solvent. The tools used for data gathering were evaluation forms and sensory booths.
The tools used for the data analysis was Microsoft Excel.
2151
Evaluation Form
Name :
Instruction:
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4. Results
4.1 Sensory threshold
ASTM E679 uses BET value to define the individual threshold on a particular substance
(ASTM, 1976). This research was aimed to measure difference threshold and difference
recognition threshold of Acesulfame-K. The calculation of individual as well as group
BET for difference detection and recognition of Acesulfame-K in juice solutions shown in
Tables III and IV, while the result is visualized in Figure 3.
BFJ
119,10
2152
Evaluation Form
Name:
Date:
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Figure 2.
The experimental
design of sensory
fatigue evaluation
1 − + + + + + + + + + o 4.00 −
2 − − + − + + + + + + 8.94 0.95
3 + − + + − + + − + + 16.97 1.23
4 + − − + + + − − − + 18.97 1.28
5 − + + + + − + + − − W20.00 −
Table III. 6 − + + + + + + + + + o 4.00 −
Analysis of BET for Sum 3.46
difference detection Average 1.15
of six panelists BET Group 14.23
1 − − − − − − − + − − W20.00 −
2 − − + − − − − − − + 18.97 1.28
3 + − + − − − + − + + 16.97 1.23
4 + − − − + − − − − − W20.00 −
5 − + − + + − + + − − W20.00 −
Table IV. 6 − − − − − − − − − + 18.97 1.28
Analysis of BET for Sum 3.79
difference recognition Average 1.26
of six panelists BET Group 18.28
The group BET for difference detection was 14.23 percent. This result means, in average, Vulnerability
panelists could differentiate the samples containing 14.23 percent Acesulfame-K higher of human
than the standard, and not lower than that. In true value, the 14.23 percent equals to sensory
sample containing 0.01005 percent Acesulfame-K, compared to the standard containing
0.008800 percent Acesulfame-K. This data group shows that as a group, the panelists evaluation
possess higher sensitivity than the general population. However, as individual, their BET
for difference detection varies from 4 percent to W20 percent, in which one of them could 2153
not differentiate the sample containing 20 percent Acesulfame-K higher than the standard
(beyond products tolerance).
Further analysis was conducted to define the BET for difference recognition. The group
BET for difference recognition was 18.28 percent. This result means, in average, panelists could
recognize that the samples were sweeter than the standard when it contained 18.28 percent
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Acesulfame-K higher than the standard, and not lower than that. In true value, the 18.28 percent
sample equals to sample containing 0.01041 percent Acesulfame-K. There were only three out of
six panelists who possess the BET value for difference recognition under 20 percent. These
panelists have special sensitivity which may accurately identify the difference between samples
which are insignificantly different for the general population. From the data above, it could be
concluded that although all panelists were in the same level as trained sensory panelists, they
could possess different sensitivity even to a single ingredient.
2154 100%
P1
ACCURACY LEVEL
80%
P2
60%
P3
Figure 4.
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100%
80%
60% 60%
60%
50%
Figure 5. 40%
30% 30% 30%
Case detection ability
of six trained 20%
panelists observed by
30 sensory analysis in 0%
five time groups P1 P2 P3 P4 P5 P6
Panelists
100%
Percentage of Correct Answers
100%
80%
60%
50% 50%
birth-given sensitivity, but also adaptation mechanism. The adaptation mechanism was
observed as an increase in threshold with increasing adapting-to-target-odorant onset delay.
The experiments conducted in this research was aimed to measure the individual
variability in human sensory evaluation. The threshold analysis was conducted to reveal
the variability on panelists sensitivity level, while the fatigue experiment was addressed to
observe individual endurance variability against adaptation mechanism.
The Acesulfame-K difference threshold analysis concluded that the panelists who have
the same sensory knowledge and experience possess different sensitivity level of
Acesulfame-K. The fatigue experiment result was divided into three analysis phases.
The first analysis concluded that with current daily quality inspection design, one of six
panelists possessed the indication of sensory fatigue. While the second and third analysis
showed that each panelist had a different tendency in evaluating the samples.
70%
Percentage of Correct Answers
60% 60%
60%
50%
40% 40% 40% 40% 40%
40%
30%
20% 20%
20%
Figure 7.
10% 0% Case detection ability
by category of six
0% trained panelists
P1 P2 P3 P4 P5 P6 observed by 30
Panelists sensory analysis in
five time groups
More concentrated formula Less concentrated formula
BFJ considered as the first alert not to increase the sample number nor shorten the interval
119,10 between samples to avoid human error during the evaluation. On the other hand, in order to
survive, industrial growth as well as operational excellence should be continuously attained.
The use of artificial human senses might be the solution for both issues. Due to its
subjectivity-free system, the use of artificial human senses, particularly E-tongue and
E-nose, gives a wider space for industrial growth while preserving the judgment accuracy.
2156 Integrating E-tongue and E-nose in daily basis quality inspection might be judged too
costly and time-consuming. Nevertheless, the investment value should be calculated from
various points of view. In order to build a sturdy human-independent quality system, the
instruments should be utilized from the beginning of quality system construction, start from
defining an appropriate process design. The capability and tolerable variations of prior
process could be measured by analyzing data from E-tongue and E-nose. This data could
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support the process improvement, resulting in an efficient process with minimum value of
variation. Quality control is needed to identify the unusual variation of products. If the
variation has been reduced, the inspection period could be reduced, and therefore improving
the time and resources efficiency. The specification of product also could be well defined by
engaging the real process capability. The next step relates to the sample preparation. Since
the future planning of this idea is to create a fully automatic system, auto-sampler would be
a potential support. Beside supporting the sample preparation, auto-sampling system may
lead to a more efficient process, resulting in significant waste reduction.
Despite of constructing a well quality control system, E-tongue and E-nose may support
R&D Department in terms of products formulation and shelf life determination. In order to
produce a product which matches to consumers’ demand, R&D should do a deep market
research prior to formulation. After the market research is done, a formula will be created,
then the R&D would do a market testing. And if it does not match to consumers’ preference,
R&D team should re-do the market research and repeat the procedures. It is quite time-
consuming. The use of E-tongue and E-nose could help reducing the time needed for
quantifying consumers’ preference. In formulation step, the analysis result of E-tongue and
E-nose could provide a quantitative documentation of formula construction history, which
can be combined with sensory panel result that measures human preference. The combined
data equals to quantitative basis of consumers preference which may help R&D Department
in defining a favorable formula. Not only in the formula design, E-tongue and E-nose also
could be utilized to define the specification of expired products. By using this method, the
calculation of shelf life could be more precised, with no longer the needs of human support.
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Further reading
Szöllősi, D. (2015), “Analysis of taste interactions with the electronic tongue”, thesis, Faculty of Food
Science, Corvinus University of Budapest, Budapest.
currently the Production Manager in Sentul Plant. He received the Bachelor Degree in Food Science
and Technology from Bogor Agricultural University. His main area of research was natural
preservatives application for fabricated food.
Agist Dwiki Hermawan, BSc, is the Quality Control Laboratory Technician in PT Nutrifood
Indonesia. He attended the University of Sahid Jakarta in 2012 and graduated with the Bachelor Degree
in Food Technology in 2016. His interest on food recycling has been recorded in one of his works
entitled “The Utilization of Durian Seeds and Banana Peels as Flakes Materials”.
Sugiono Sugiono is the Quality Control Laboratory Technician in PT Nutrifood Indonesia.
His educational background was highly related to agricultural technology.
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