Digital India Programme - Moving Towards Digital Empowerment

© 2018 IJRAR December 2018, Volume 5, Issue 04 www.ijrar.
org (E-ISSN 2348-1269, P- ISSN 2349-5138)
Digital India Programme - Moving Towards

Digital Empowerment
1
Dr. C. Paramasivan, 2 A. Thangaraj,
1
Assistant Professor, 2 Ph.D. Research Scholar,
1
Department of Commerce,
1
Periyar E.V.R. College (Autonomous), Tiruchirappalli-23, Tamil Nadu, India.
2
Department of Commerce,
2
Periyar E.V.R. College (Autonomous), Tiruchirappalli-23, Tamil Nadu, India
Abstract: Digital India programme is one of the technology enabled programmes which helps to provide government services in
transparent and speedy manner with the effect of digital India programme in India, all most all kind of services, benefits and
assistance are digitalized and delivered through electronic format which is easy and convenient aspects to the beneficiaries, with
this aspects the present paper made an attempt to discuss Three Vision Areas of Digital India Programme, 9-Pillars of Digital
India Programme, Smart Phone, Mobile Phone Connections and Internet users, Growth in E-Governance Transactions per day,
Total number of Aadhaar Card Generated through online, Growth of Common Service Centre in India, National Scholarship
Schemes Portal and Growth in Digital payments.
Key Words: E-governance, Digital India, Aadhaar Card, common service center, Digital Empowerment, service delivery,
Digital literacy
1. INTRODUCTION
E-governance is growing with the increasing use of information and communication technology (ICT) by government
to improve the quality of governance and service delivery. Governments all over the world have been using ICTs such as
internet, websites, computers and mobile phones to deliver services to the people. E governance activities such as display of
information relating to government service provisions, citizen feedback about government policies and performance, payment of
taxes, renewal of license with the help of ICT is on the increase. Electronic governance has the potential to address effectively
the service delivery issues like accessibility, equity, adequacy, responsiveness, transparency, people’s participation and
corruption etc. in service delivery process. Many developed countries have accorded e-governance a prominent place in public
sector reform and in public policies and have allotted a significant amount of funding to e-governance projects. E-governance is
also accorded a prominent place in the development agenda of developing countries as a promising tool for achieving good
governance, which is usually regarded as essential for economic and political development. India is fast catching up with other
countries to promote e-governance in a big way to improve the quality of governance and service delivery.
1.2 Vision Areas of Digital India Programme
Digital India programme is initiated with the aim of achieving the following three major areas. There areas are
identified and evaluated by the experts to estimate the economic and social development of the country.
Revised downwards by Telecom Commission to 1.5 lakh for year 2017-2018
Digital infrastructure as a Utility to

Governance & Services on Digital Empowerment of Citizen
Every Citizen Demand
 High speed internet  Integrated services  Digital literacy
 Unique digital identity  Online and Mobile  Digital resources
 Mobile phone & bank Services  Indian Languages
account  Portable Citizen  Collaborative digital
 Common Services Centre entitlements platforms
 Private space on Cloud  Ease of doing  No physical submission
 Secure cyber-space. business of documents
 Financial transactions
electronic &cashless
 GIS as DSS
Source: My Gov 4 years transforming India
1.3 Pillars of Digital India Programme
Digital India Programme established with the following six pillars which are dominated and most important part of the
overall development of the country. These pillars are the backbone of the Digital India Programme which enables the
digitalization process in an affordable and free of cost to the beneficiaries. Strengthening these pillars leads to increase the target
beneficiaries and schemes.
IJRAR1944330 International Journal of Research and Analytical Reviews (IJRAR) www.ijrar.org 870
© 2018 IJRAR December 2018, Volume 5, Issue 04 www.ijrar.org (E-ISSN 2348-1269, P- ISSN 2349-5138)
No Pillars Key Targets

1 Universal Broadband Cumulative Target for 2016:250,000GPS
2 Universal Mobile Connectivity Mobile Connectivity to remaining 55,669
Villages
3 Internet Access Programme 250,000CSCs and 150,000 Post Offices
4 Reforming Government Through IT E-Office and Automated Grievance Redressal
5 E-Kranti Revamping of Mission Mode Projects
6 Information for All Online Hosting of Info+Messaging + MyGov
7 Electronics Manufacturing Net Zero Import by 2020
8 IT for jobs Training 1 Cr People + BPO in NE + 5 Lakh in
Telecom
9 Early Harvest Programmes Secure Email, Biometric Attendance, SMS
Alerts
2. REVIEW OF LITERATURE
the identification of various issues that arose from the qualitative data that was collected through conducting interviews, has
informed the proposed model which has more constructs incorporated. The analysis covered six dimensions namely; information
quality, system quality, service quality, intention to use/use, user satisfaction and net benefits.
Nasrulla khan k (2016) in this article the author state that E-Governance top ranked countries are rich countries. Therefore, due
Importance should be given to the increase of economy of our country mainly agriculture sector.According to The United
Nations Bangalore is fourth in the world as a “Global hub of technological innovation”. The city ofBangalore is the "technology
hub of the East".But theVillages which are at average distance of 64 km away from Bangalore do not have proper.
ICTInfrastructure, electricity, network connectivity etc.
Neha Mahajan (2015) suggested that E-government is much more than tool for improving cost-quality ratios in publicservices.
It is an instrument of reform and a tool to transform government. Thus, government is not primarily about automation of existing
procedures (which may or may not be effective), but aboutchanging the way in which government conducts business and
delivers services
Saeed. M (2012) he revealed an assessment of e-governance through CIC Model was done. The scope of the study was to
analyze the activities of CICs in one of the districts in India. The district has its rural and tribal character and unique distinction
of ISO 9001:2000 certificate for integrated citizen centric services. The study investigated the demand-supply matching of e-
governance services rendered under the CIC model from the perspective of the providers, users and community people.
Sangeetha G, and Dr. L Manjunatha Rao(2015), they have discussed need of text mining based DSS for government
agencies, various text mining applications developed in e-government, architecture for system development process and
proposed an integrated framework that can be used by government organizations‟ to develop text mining based DSS. We have
also studied e-government objectives and the need for citizen centric systems for India and provided a road map for an Indian
TMbDSS project.
Shouzhi Xia(2017), he mentioned that the second one is emphasizing the importance of E-participation. The enhancement of E-
participation means that government liberalizes the restrictions on citizens’ political participation, so ordinary people have more
and more opportunities to play a role in public affairs, both online and offline. Without a doubt, it is the right way to improve the
level of political participation and liberty which characterizes political modernization in Asia.
SHAMIM(2016), he suggested we are, to my mind, living in the midst of digital Dark Ages; consequently, much as monks of
times past, it falls to librarians and archivists to hold to the tradition which reveres history and the published heritage connection,
High-speed internet,Digital Inclusion, e-Services, e-Governance, Digitallymotivated people, National Scholarships Portal,
Digital Lockers System, e-education and e-healthmaking India to be pioneer in IT use solution.
Nagaraja K(2016) in his article the E-governance is getting momentous in India. E-governance has had great role in each sphere
of the economy over number of years. India economy has been progressive one on account of good governance. Conventionally,
govt. used to struggle to provide services to its citizens before initiatives of e-governance.
Poonam Malik (2014) in his study the E-Governance enhances the relationships between G2G, G2C, G2B, C2G and B2G using
ICT. Thus, E-Governance not only provides information about various activities of a Government but also involves citizens to
participate in government‘s decision making process. During the last five years, many initiatives have been taken by different
state governments in India for using IT as a tool in the functioning of Government so as to provide better services to citizens.
Jayadatta , and chaco(2018) in their study a digitally connected India can help in improving social and economic condition of
people through development of non-agricultural economic activities apart from providing access to education, health and
financial services. However, it is important to note that ICT (Information and Communications Technology) alone cannot
directly lead to overall development of the nation. The overall growth and development can be realized through supporting and
enhancing elements such as literacy, basic infrastructure, overall business environment, regulatory environment, etc.
Mehek Gulati (2016) from his article the author focused on Digital India is an initiative of the Central Government of India
“designed to transform India into a global digitized hub” by reviving a rundown digital sector of India with the help of
improving digital connectivity and skill enhancement and various other incentives to make the country digitally empowered in
the field of technology. This paper helps understand the global as well as domestic challenges that might hinder the successful
implementation of the program and suggest some feasible remedies to deal with the same.
Neeru Gupta and Kawaldeep Arora (2015) suggested that Digital India programme comprises of various initiatives each
targeted to prepare India for becoming a knowledge economy and for bringing good governance to citizens through
synchronized and coordinated engagement of the entire government. Digital indicates to electronic technology which generates,
stores and processes data. It is stored in a virtual central repository that can be accessed anytime, anywhere, through established
protocols. Digital Technologies include Cloud Computing and Mobile Applications.
Himakshi Goswami(2016) he concluded that Digital India stands for transforming India into a digitally empowered knowledge
economy. It is an initiative of government of India to integrate the Government Departments and the people of India. It aims at
ensuring that the Government services are made available to citizens electronically by reducing paper work. The programme,
which has been conceived at the behest of the highest level in political hierarchy, foresees inter-ministerial co-operation and
collaboration towards the outline priorities with the expectation that relevant agencies across levels of Government would
engage themselves in pursuing the Digital India agenda.
Onkar Singh (2016) contributed that Digital India is power to empower which transforms manual system of Government into
electronic system. Now, it becomes easier for the citizens to take the benefit of electronic delivery of government services.
Digital India is an initiative made by Government of India to interact easily and efficiently with the public. It is the electronic
system which a government of India uses for providing efficient government services to public electronically by electronic
modes for improving and making good interaction with the citizens.
GeethaPrabhu and JewillaRodriges (2016) determined that Digital India aims to transform the country into a digitally
empowered society and knowledge economy. Digital India has a long way to go on its road to reality in its truest sense. The
government cannot overstep them, no matter how trivial they might seem to be. It is an initiative to build Digital infrastructure
and provide Internet access, service to every citizen along with Digital literacy to empower them to utilize it effectively. More
employment prospects will open for the youth that will boost the nation’s economy. Digital India campaign is a welcome step in
shaping India of the 21st century powered by connectivity and the technological opportunity.
Shekhar Srivastava (2016) explains that digital India is a dream to ensure that government services are made available for all
citizens electronically by improving online infrastructure and by increasing the effectiveness of Internet connectivity with one
mission and one target that is to take nation forward digitally and economically. This initiative was taken to ensure that the
citizens are getting engaged in the innovation process which is necessary for the economic growth and sustainable development
of the country.
SushoptiGawade et al. (2018) says that Digital India Program initiated by Government of India is the leading initiative which
will help to reduce the gap between the rural and urban sectors of the nation. The Government of India has implemented many
Government services for the benefit of the rural people. The rural people should be able to make use of these services for their
benefit. This will surely eliminate the Digital Divide of the country. Various projects of Digital India are still under
implementation phase. Some of the projects may require minute changes in future depending upon the nation’s requirement. The
reality of digital India will have positive impact on the lives of several people in urban as well as in rural areas.
Jyoti Sharma (2016) analysed that digitally connected India can help in improving social and economic condition of people
through development of non-agricultural economic activities apart from providing access to education, health and financial
services. However, it is important to note that ICT (Information and Communications Technology) alone cannot directly lead to
overall development of the nation. The overall growth and development can be realized through supporting and enhancing
elements such as literacy, basic infrastructure, overall business environment, regulatory environment, etc.
Giridhari Mohanta (2017) observed that Digital India is to provide Wi-Fi to people, creating job, universal phone connection,
high speed internet , Digital Inclusion, e- Services, e Governance, Digitally motivated people, National Scholarships Portal ,
Digital Lockers System, e-education and e-health making India to be pioneer in IT use solution. More employment prospects
will open for the youth that will boost the nation’s economy.
Kumar D (2017) analysed that a current view of E-Transactions in some of the E-Governance services of Tamil Nadu
Government. The success of E-Government lies in applying the principles in a coherent and holistic way by numerous people
across agencies, states consistently over a period. E-Governance is already playing a vital role in the global economy. The
various agencies of United Nations Organization (UNO) and the World Bank are already providing a vast support for the E-
Governance initiatives. E-Governance enhances the efficacy of citizen and Government interactions. In order to fulfil this need,
the Government has to encourage e-participation of the citizens in all its services.
2.1 Smart Phone, Mobile Phone Connections and Internet users
Table No.1 Smart Phone, Mobile Phone Connections and Internet users
Sl. March, 2018 (In
Category June, 2014 (In Cr) Percentage
No Cr)
1. Smart Phone 22 45.6 52
Mobile Phone
2. 90 121 26
Connections
3. Internet users 24.3 57.8 58
Source: My Gov 4 years transforming India.
Smart Phone, Mobile Phone Connection and Internet users are the major diminution of the progress of digital India
programme. Now a day’s India is one of the target countries which we there kind of electronic equipment’s for various purpose.
It is possible only because of the facilities available at affordable cost in India.
Table shows that the smart phone, mobile phone connections and internet users as a result of digital India Programme as on
march 2018. As regards smart phone users were found 45.6 Crore in March 2018 as against 22 Croce in June 2014, which
indicates 52 percent of growth in the four year from June 2014 to March 2018. As regards mobile phone connections were
found 121Crore in March 2018 as against 90 Crore in June 2014, which indicates 26 percent of growth in the four year from
June 2014 to March 2018. As regards Internet users were found 57.8 Crore in March 2018 as against 24.3 Crore in June 2014,
which indicate 58 percent of growth in the four year from June 2014 to March 2018.
Smart phone Mobile Phone and Internet Users

Series1 Series2
150
100
50
0
Smart Phone
Mobile Phone
Connections Internet users
Chart 1 My Gov 4 years transforming India.
2.2 Growth in E-Governance Transactions per day
The purpose to include e-governance to government is to make more efficient in various aspects. Whether, it means to
reduce cost by reducing paper clutter, staffing cost or communicating with private citizens or public government. The application
of e-commerce is for more efficient government transactions activities. Growth of e-government in terms of various stages,
information, transactions, and participation each stage offers progressive levels of technical sophistication.
Table No.2 Growth in E-Governance Transactions per day

Growth in e-
Sl. No Year Percentage
Governance in Cr
1. 2013 .65 -
2. 2014 .96 32
3. 2015 2.06 53
4. 2016 2.96 30
5. 2017 8.42 65
2018
6. 8.68 03
(as on April, 2018)
5
4
3 Series 1
Series 2
2
Series 3
1
0
Category 1 Category 2 Category 3 Category 4

Table reveals that Growth in e- Governance Transactions per day has been in creamed from 0.65 Crore in 2013 to 8.68
Crore as on April 2018 which resulted that the growth rate has been increased to 65 recent in 2017.
2.3 Aadhaar Card
Aadhaar is a 12-digit unique identification number issued by the Indian government to every individual resident of
India. The Unique Identification Authority of India (UDAI), which functions under the Planning Commission of India, is
responsible for managing Aadhaar numbers and Aadhaar identification cards.
Table No.3 Total number of Aadhaar Card Generated through online
Aadhaar
Sl. No Year generated (In
Cr)
1. 2013-14 61
2. 2014-15 80.46
3. 2015- 16 99.92
4. 2016- 17 113.29
5. 2017- 18 120.71
The above table indicates that the total number of Aadhar Card Generated through online in the year 2013-2014 Aadhaar
card generated though online amounted to 61Crore which has been in creamed to 120.71Crore in 2017-2018.
140 Aadhaar generated (In Cr)

120
100 120.71
80 113.29 2013-14
60 99.92
2014-15
80.46
40 2015-16
61
20 2016-17
0 2017-18
2.4 Common service Centre in India.

Common Services Centre (CSC) programme is an initiative of the Ministry of Electronics & IT (MeitY), Government
of India. CSCs are the access points for delivery of various electronic services to villages in India, thereby contributing to a
digitally and financially inclusive society.
Table No.4 Growth of Common Service Centre in India
Sl. No Year Growth of CSC in Cr

1. 2013-14 0.83
2. 2014 – 15 1.5
3. 2015- 16 2.1
4. 2016- 17 2.5
5. 2017- 18 2.92
The above table indicates that the Growth of common service Centre in India in the year 2013-2014 Common Service
Centre generated though online amounted to 0.83Crore which has been increased to 2.92 Crore in 2017-2018.
3.5
GROWTH OF CSC IN CR
3
2.5
2
1.5
1
0.5
0
2013-14 2014-15 2015-16 2016-17 2017-18
1 2 3 4 5
2.5 National Scholarship Schemes Portal

National Scholarship portal is a portal provided by government of India to provide scholarship to the people who are
studying. Scholarship Programs comes under Department of Higher Education. PMSS (Pradhan Mantra Scholarship Scheme) is
for students from Central Armed forces and Assam Rifles.
Table No.5 National Scholarship Schemes Portal
Sl. No Year Beneficiaries in Lakh Amount in Cr
1. 2015-16 65.84 1699

2. 2016 -17 53.00 1568
3. 2017- 18 64.67 1990
Table indicates in the National Scholarship Schemes Portal In the year 2015-2016, Rs.1699 Crores through NSS Portal
to 65.84 Lakh beneficiaries but it has been increased to Rs.1990 Crores in the year 2017-2018, to 64.67 Lakhs of beneficiaries.
Beneficiaries in Lakh
70
60
50
40
30
20
10
0
2015-16 2016 -17 2017- 18
Beneficiaries in Lakh
2.6 Digital payments
Digital payment is a way of payment which is made through digital modes. In digital payments, bath payer and payee
use digital modes to send and receive money. It is also called electronic payment. No hard cash is involved in the digital
payments. All the transactions in digital payments are completed online. Digital payments save you from standing in long queues
of ATMs and banks. Because of, if you pay digitally you won’t need to withdraw cash from your account. It also sores lots of
time and a little bit money as well.
Table No.6 Growth in Digital payments
Growth in Value of
No. of Digital Payments
Sl. No Year Digital Payments in
in Cr
Cr
1. Nov. 2016 91.83 112.27
2. Dec, 2016 to Mar, 2017 500.55 519.1
3. Apr, 2017 to Mar, 2018 2063.79 2417.96
No. of Digital Payments in Cr

Nov. 2016 Dec, 2016 to
3% Mar, 2017
19%
Apr, 2017 to Nov. 2016

Mar, 2018
78% Dec, 2016 to Mar, 2017
Apr, 2017 to Mar, 2018
Table indicates the Growth in Digital payments in November 2016, number of digital payments amounted to
91.83Crore with the value of Rs.112.27Crores from December 2016 to March 2017.number of digital payments amounted to
500.55 Crore with the value of Rs.519.1Crores from April 2017 to March 2018.number of digital payments amounted to 2063.79
Crore with the value of Rs.2417.96 Crores in digital payments.
3. CONCLUSION
Digital India is one of the innovative approaches in ITC transformation in the Country which enables to achieve
digitalization process in any elective ways. Digital India programme enables to provide government sources to the targeted
people at an affordable cost with easy accessibility Recently RBI decided to reduce its ATM Centre amount 1.28 Lakhs all over
the county due to emerging trends of digital payments. Success of digital payment may witness even in the rural part of the
country. Therefore, it Concluded that, digital India programme is one of the instruments to empower the people digitally in the
County.
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© 2018 IJRAR December 2018, Volume 5, Issue 04 www.ijrar.

org (E-ISSN 2348-1269, P- ISSN 2349-5138)

Digital India Programme - Moving Towards

Revised downwards by Telecom Commission to 1.5 lakh for year 2017-2018

Digital infrastructure as a Utility to

No Pillars Key Targets

2.1 Smart Phone, Mobile Phone Connections and Internet users

Smart phone Mobile Phone and Internet Users

Chart 1 My Gov 4 years transforming India.

2.2 Growth in E-Governance Transactions per day

Table No.2 Growth in E-Governance Transactions per day

Chart 2 My Gov 4 years transforming India.

Table No.3 Total number of Aadhaar Card Generated through online

140 Aadhaar generated (In Cr)

Chart 3 My Gov 4 years transforming India.

2.4 Common service Centre in India.

Sl. No Year Growth of CSC in Cr

2.5 National Scholarship Schemes Portal

Table No.5 National Scholarship Schemes Portal

Sl. No Year Beneficiaries in Lakh Amount in Cr

1. 2015-16 65.84 1699

Chart 5 My Gov 4 years transforming India.

2.6 Digital payments

No. of Digital Payments in Cr

Apr, 2017 to Nov. 2016

Chart 6 My Gov 4 years transforming India.

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