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A survey of dental students’ perceptions of stress indicates that

academic factors and faculty relationships with students are


the areas that create the most stress. Differences between
the four classes in the ranking of several areas reflect the
differences in academic and clinical requirements and
experience associated with each class.

Perceived sources of stress among


dental students

W illiam H. Garbee, Jr., DDS, MEd


Steven B. Zucker, DDS, MEd
Gary R. Selby, DDS

T T h e professional educational process can be a other reasons.10 This group represents a half of the
stressful experience. Much has been written about 1976 total attrition rate of 7%. Approxim ately as
the presence of this psychological stress (defined as many students are dropping out of first-year dental
feelings of discomfort, tension, or distress) in m edi­ school for personal reasons as those that are w ith­
cal schools.1'5 A cadem ic pressures associated with drawing for academ ic reasons.10 Horton11 reported
the overwhelming amount of difficult material that that the majority of students who were given a leave
has to be mastered and the com prehensive exam ina­ of absence ranked in the upper half of their class in
tions that require m uch study time to pass leave lit­ their predental academ ic record, and their rank
tle time for students to release the accum ulated ten­ while in dental school was spread uniformly across
sion and anxieties. Emotional stress produced by the the class. A lthough predental grades and DAT
discrepancy between student expectations and the scores might reflect accurately the nonsuccess of
reality of medical school further intensify the psy­ students dismissed from school for academ ic rea­
chological stress. sons, it cannot be considered a predictor of success
Dental school is also a highly pressurized, dif­ for students who drop out or take a leave of absence.
ficult environment for students.6-9 Because of a strict A second undesirable consequence of stress is
curriculum that occupies m ost of the students’ day­ psychological and physical distress. K nudson,6
tim e h o u rs, d en tal s c h o o l is a fu ll-tim e job. W exler,7 and M artin ez,12 suggest th at students
Academ ic and clinical requirements extend stu­ under stress may show symptoms of distress such as
dents’ working hours into the nights and weekends. anxiety, depression, hostility, fear, and tension.
As a result, students have little time for relaxation or Symptoms may range from mild apprehension to a
for their friends, spouse, or family.6 The demands of sense of overwhelming panic— from inability to
dental school are frequently unlike anything that start an activity or, once begun, to sustain it— to se­
students have experienced in their undergraduate vere feelings of guilt and worthlessness. Physical
training. Heavy emphasis in clinical sciences re­ symptoms may also be present. Among the more
quires students to concentrate heavily on manual common are gastrointestinal symptoms, bowel dis­
skills rather than on the traditional academ ic skills. turbances such as diarrhea or constipation, loss of
The stresses of dental school may have undesir­ appetite or gluttony, sleeplessness, intense fatigue,
able consequences. The Council on Dental Educa­ dizziness, tachycardia, feelings of a lump in the
tion in 1977 reported that students who withdrew throat, dry mouth, and excessive palm sw eating.7
from dental school for personal reasons were usu­ The most important undesirable effect of stress as
ally not in academ ic difficulty but withdrew for far as dental education is concerned is the impair-
JADA, Vol. 100, June 1980 ■ 853
ment of effective intellectual function and detriment
to learning. Severe stress-producing depression and
Stress factors in the dental educational environment
anxiety with or without physical symptoms can 1. Stress due to amount of classwork
immobilize students, making them ineffective in 2. Stress due to difficulty of classwork
3. Stress due to examinations and grades
dealing with the demands of a difficult academ ic
4. Stress due to peer competition
curriculum .7 Many students find themselves in a 5. Stress due to patient care responsibilities
continuous conflict between the necessity to study 6. Stress due to difficulty in learning clinical procedures
and the necessity to relax or do something uncon­ 7. Stress due to patients’ attitudes toward me
8. Stress due to patients’ attitudes toward dentistry
nected with dentistry.6 Faced with this paradox, 9. Stress due to atmosphere created by clinical professors
students may show m uch frustration, which is often 10. Stress due to difficulty in learning precision manual skills re­
quired in preclinicai and laboratory practice
aimed at the faculty and administration who are
11. Stress due to reliability of professional dental laboratories in
blamed for causing the problems. prompt return of cases
W hy some students display symptoms of their 12. Stress due to administrative responses to student needs
13. Stress due to roommate relationships
distress and others do not can be attributed to indi­
14. Stress due to dating relationships
vidual differences in tolerance to and m otivation by 15. Stress due to alcohol usage
stress.13'15 Stress is a part of every individual’s life 16. Stress due to drug usage
17. Stress due to reconsideration of dentistry as proper career
and is the motivation of many achievem ents; with­
choice
out adequate stimulation, most individuals would 18. Stress due to fear o f flunking out of school
suffer as m uch as from overstimulation. Thus, stress 19. Stress due to marriage relationship
is a two-edged sword which can either motivate the 20. Stress due to child care
21. Stress due to financial responsibilities
student to peak performance or reduce the student to 22. Stress due to personal physical health
ineffectiveness. The problem m ay not be the events 23. Stress due to physical health of other family members
24. Stress due to parent-student relationship
themselves but rather “the results of our own inap­
25. Stress due to other personal problems
propriate patterns of psychological and emotional
responses.” 13
The approach to the question of stress in dental Students were asked to rate level of stress factors in range from least
school in the current study is to identify perceived stressful to very stressful.
sources of stress which require a more in-depth in­
vestigation and to consider briefly some possible
outcom es of perceived stress. stress score given each item by all four dental classes
which served as the basis for ranking the items
M ethod (Table 1).
The three areas perceived as the most stressful
A questionnaire was distributed to the student body were related to the academ ic environment of dental
through individual mailboxes. The questionnaire education and the clinical environment created by
(Illustration) contained 25 items designed to iden­ the faculty. Rated as the most stressful item was
tify potential areas of stress in the dental school edu­ “atmosphere created by clinical professors” which
cation; students were asked to label items as stress­ received the highest stress rating possible from 42%
ful or as highly stressful on 5-point Likert scales. of the respondents. The academ ic items, ranking
The survey instrument was field-tested for reliabil­ second and third respectively,.were “ examinations
ity and revised to one page to minimize time and and grades” and “ amount of classw ork.” These
confusion. The estimated time to complete the ques­ items received the highest stress rating possible
tionnaire was approxim ately ten minutes. from 33% and 20% of the respondents, respectively.
The three highest ranked items recorded a mean
Results stress score of 39.0 for the clinical professor item,

An overall response rate of 35% (N = 152) was ob­


tained. Distribution by classes was 36% (n = 3 9 ) Table 1 ■ Sources of stress for dental students.
freshmen, 44% (n = 4 7 ) sophomores, 28% (n = 40) Mean
stress
juniors, 24% (n = 2 6 ) seniors. Because of the small Source of stress score*
number of women respondents, the results were not 1. Atmosphere created by clinical professors 39.0
reported separately for men and women. Every ques­ 2. Examinations and grades 37.5
3. Amount of classwork 36.0
tion did not elicit a total response of 152 as every 4. Patient care responsibilities 28.9
question was not applicable to all students. Stress 5. Administrative response to student needs 28.2
6. Difficulty of classwork 28.0
scores were obtained for each item by assigning a 7. D ifficulty in learning precision manual skills 27.8
8. Peer competition 26.7
value of 10 to 50 for each item with 10 indicating 9. Difficulty in learning clin ical procedures 26.6
stressful and 50 indicating very stressful. A mean 10. Financial responsibilities 24.8
stress score was calculated with use of the average •Mean = 2 2 .4 ; N = 152.

854 ■ JADA, Vol. 100, June 1980


37.5 for exam inations, and 3 6 .0 for classwork. Other Table 2 ■ Ranking of stress composite categories.
areas ranked m oderately stressful include “ patient Average
care responsibilities,” mean stress score of 28.9; mean
stress
“administrative response to student needs,” mean Source of stress score*
stress score of 2 8 .2 ; and “ difficulty of classw ork,”
1. Faculty and administration 33.6
mean stress score of 28.0. 2. Academics 32.0
3. Manual skills 27.2
The stress items w ere also grouped into seven 4. Financial obligations 24.8
composite categories of related items. The mean 5. Patient care . 23.2
6. Personal problems 16.4
stress score for each category was calculated by tak­ 7. Family__________________ 15.2
ing the average score of each item in the category. *M ean = 2 2 .4 ; N = 152.
Ranking of the com posite catégories (Table 2) indi­
cates that the category “faculty and adm inistration”
had the highest average mean stress score of 33.6. known. However, there exist in nearly every school
“A cad em ic” was the second highest ranking cate­ some instructors who behave in a professionally un­
gory with a mean stress score of 32.0. Categories acceptable m anner.17 A certain am ount of tension
recording moderate m ean stress scores were “m an­ exists between students and faculty as a result of the
ual skills,” “financial obligations,” and “patient faculty’s evaluative and authoritative role. Some of
care.” the stress that students perceive as being caused by
Rankings of the stress items by the four classes thè faculty is attributable to this role and is unavoid­
were consistent am ong the top three items with only able. However, the high rating of faculty-student re­
slight variations in the order. Am ong the other lationships as a stressor indicates that some faculty
items, a greater variation in the rankings was ob­ members may abuse their evaluative prerogative
served, although only one item was ranked in the and their authority.
top ten by one class and not the others. “Reliability In addition to student-faculty relations, one of the
of professional dental laboratories in prom pt return chief findings in the current study is the importance
of cases” was ranked fourth by the senior class. “Pa­ of students’ fears concerning their own inadequacy
tient care responsibilities” was ranked highest by or incom petence. Students ranked high items relat­
the junior class and “ difficulty of classw ork” was ing to examinations, am ount of classwork, and diffi­
ranked tenth by the juniors. Table 3 shows the class culty pf classwork. In this respect, the findings par­
differences in the rankings of the ten highest ranked allel findings of similar studies in both m edical and
stress items. dental schools.15,9 Considering the large quantities
of difficult material that students are required to
master, it is not surprising that students often con­
Discussion
sider themselves inadequate for the task.
The results of this study indicate that students are The low composite ratings given family and per­
concerned with their relationships to the faculty and sonal problems indicate that these areas are not con­
administration as w ell as their ability to grasp and sidered as stressful as the academ ic and clinical as­
absorb the am ount of material presented to them. pects of dental education. Although some students
This is reflected in their ratings of the items referring reported as highly stressful their marriage relation­
to these areas and the com posite ratings of stress ships, personal problems, and problems with al­
categories of faculty and administration, academ ics, cohol or drugs, these students were a small percent­
and manual skills. These com posite categories were age of the total population. Several “high-stress”
rated considerably higher than areas related to pa­ students rated stress in their marriage high; they
tient care, personal problems, family, and even fi­ also indicated a high degree of stress from alcohol,
nancial obligations. drugs, and personal problems; these students also
The im portance of good student-faculty relation­ tended to have degrees of stress in academ ic and
ships, as evidenced by student rankings of this item clinical areas. These students probably had an espe­
as the m ost important stress area, parallels findings cially high level of stress and were operating near
by Goldstein9 and H ollinshead16. Hollinshead re­ their lim it of stress endurance. A fter a student
ported that among the problems m entioned by stu­ re a c h e s th e lim its of s tre s s to le r a n c e , m o re
dents in his study were poor student-faculty rela­ symptoms of stress should be observable. This area
tionships, excessive pressures, and the fears gener­ of study needs further investigation.
ated by these conditions. Similarly, Goldstein found A surprising result of the study w as the small
that inconsistent feedback from faculty members number of survey items w ith a m ean stress score
was one of the prim ary stresses in the first year of greater than 30.0, the value assigned for a “m oder­
dental school. ately stressful” rating. Only the top three items in
The im portance of instructors in the growth of Table 1 received a rating greater than 3 0 .0 ; the re­
professional attitudes in dental students is well- maining seven items received ratings ranging from
Garbee-Zucker-Selby : STRESS AMONG DENTAL STUDENTS ■ 855
24.0 to 2 8 .9 , indicating that students considered mean stress score for each class and the greater
them less than “m oderately stressful.” In addition, number of survey items w ith stress scores greater
the mean stress score for the entire questionnaire of than 30.0 or a “m oderately stressful” score (Table 3).
22.4 was also low er than the 30.0 score. It appears
that students perceive the dental school environ­ Summary
ment as generally less stressful than expected; how­
ever, certain areas are highly stressful to a large W ith the limited purpose of this study, the findings
number of students and are a cause for concern by presented raise a number of questions about dental
the dental school faculty. education w hich require further study. Students are
Differences between the classes in ranking items concerned about how they are treated by the faculty.
should be exp ected as each class had different Faculty are frequently hard on them when trying to
academ ic and clinical requirements. The amount of motivate them to better performance. Possibly, bet­
academ ic work was m ost intensive in the first two ter w ays of motivating students could be used—
years w hereas the clin ical responsibilities were methods that would not create such high degrees of
heaviest during the junior and senior years. The stress. Students need to be treated as professionals.
ranking of “patient care responsibilities” third by Ways to accom plish this need to be investigated.
juniors indicated that they found beginning an un­ Students are concerned about the academ ic pres­
familiar area of their training stressful for them; pre­ sures of dental school. W hereas rigorous training in
viously, they had had only limited responsibilities dental school is necessary to prepare students, are
for patient care. Class rankings of “ difficulty in the demands made by different departments realis­
learning clinical procedures” also reflected this dif­ tic and in the students’ interest, or is there com peti­
ference between the classes in emphasis of their cur­ tion between departments for the students’ tim e? If
riculum . As the sophomores were just beginning to stress is to be used as a determinant of students’ abil­
learn clinical procedures, they were distressed the ities to withstand the day-to-day stress of practicing
most by this item, whereas juniors and seniors who dentistry, should not optimal regions of stress be de­
had had more experience ranked the item lower. fined so that predictions can be made of how well
Freshm en had not had enough experience to be too students will perform under stress?
concerned about learning clinical procedures. “ Fi­ Students react in different ways to stress in vary­
nancial responsibilities” were more stressful for ing intensity. Those who have a background that
freshmen faced with the prospects of having to pay predisposes them to feel greater stress require more
for three more years than seniors who were ready to assistance in handling this stress. The types of sup­
enter the professional world and collect fees for their ports or services that are required need to be iden­
services. Seniors w ould naturally be m ore con­ tified and provided for student assistance.
cerned about the dental laboratory being prom pt in
delivery of their cases, as they were trying to meet Conclusions
deadlines for com pletion of graduation require­
ments. There is some indication that the total per­ The area identified as m ost stressful by all the
ceived stress is slightly higher in the junior and classes together was the student-faculty relation­
senior classes, as dem onstrated by the increased ship.

Table 3 ■ Class differences in perception of sources of stress.


Ranking by class*

Source of stress Freshman Sophomore Junior Senior

1. Atmosphere created by
clinical professors 2(36.5) 2(39.3) 1(42.1) 2(38.1)
2. Examinations and grades 1(37.7) 1(39.4) 4(34.5) 1(38.5)
3. Amount of classwork 3(31.3) 3(38.5) 2(36.8) 3(37.3)
4. Patient care responsibilities 8(23.5) 6(27.9) 3(35.1) 8(29.2)
5. Administrative response to
student needs 9(23.4) 9(26.2) 5(32.4) 5(30.8)
6. Difficulty of classwork 4(27.2) 4 9 5(30.8)
7. Difficulty in learning precision
manual skills required in
preclinical and laboratory work 5(25.9) 8(27.1) 6(29.7) 9(28.5)
8. Peer competition 7(24.9) 6(27.9) 10(23.2) 5(30.8)
9. Difficulty in learning
clinical procedures 10(22.8) 5(29.6) 7(28.1) 10(25.9)
10. Financial responsibilities 6(25.4) 10(24.5) 8(27.6) 12(21.6)
Reliability of professional
dental laboratories in
prompt return of casest 4(32.3)
*M ean for all classes = 22.4; freshman, x = 21.3; sophomore, x = 2 1 .5 ; junior, x = 2 3 .3 ; senior, x = 23.8; N = 152.
tRanked in top ten by one class and not others.

856 ■ JADA, Vol. 100, June 1980


A cadem ic factors such as am ount and difficulty of 2. Cobum, D., and Jovaisas, A.V. Perceived sources of stress among
first-year medical students. J Med Educ 50:589-595,1975.
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Students found m astery of the m anual skills medical education process. J Med Educ 43:728-734,1968.
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year in medical school. J Med Educ 46:211-218,1971.
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6. Knudsen, W. (ed.). The quality of life of the dental students. Intern
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Dent J 28(3):327-331,1978.
Variations in ranking of items by the classes re­ 7. Wexler, M. Mental health and dental education. J Dent Educ
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Certain high-stress students reported stress in 9. Goldstein, M.B. Sources of stress and interpersonal support among
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need special assistance. 10. Council on Dental Education. Dental student attrition. JADA
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11. Horton, P.S. Can academic distress be predicted prior to dental
school? J Am Coll Dent 45(2):111-119,1978.
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The authors would like to thank Mrs. Cathy Daigle and Mrs. Flora Sorina Dent Educ 41(1):31,1977.
for help in preparation of the manuscript. 13. Gross, N.E. Living with stress. New York, London:McGraw-Hill,
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Dr. Garbee is an assistant professor, department of community and pre­ 14. Selye, H. Stress with distress. Philadelphia, J. B. Lippincott Co.,
ventive dentistry, Louisiana State University, School of Dentistry, 1100 1974.
Florida Ave, New Orleans, 70119, Dr. Zucker was and Dr. Selby is an assis­ 15. Selye, H. Stress of life. New York, McGraw-Hill, 1956.
tant professor, department of community dentistry, Medical College of 16. Hollinshead, B.S. Survey of dentistry. Washington, American
Virginia Commonwealth University, Richmond. Dr. Zucker is currently Council on Education, 1962, pp 338-345.
assistant director, Area Health Education Center program, Eastern Virginia 17. Moore, D.M. The dental student: attitudes associated with the dental
Medical School, Norfolk. Address requests for reprints to Dr. Garbee. school. J Am Coll Dent, 29:140-164,1962.

1. Boyle, B.P., and Coombs, R.H. Personality profiles related to emo­


tional stress in the initial year of medical training. J Med Educ 46(2):882-
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Garbee-Zucker-Selby : STRESS AMONG DENTAL STUDENTS ■ 857

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