RAMAN KUMAR

Mobile: + 9555569777 ~ E-Mail: ramankhowal@live.com

Address: #166, Sec-117 Mohali, India

SENIOR LEVEL ASSIGNMENTS

~ Project Management ~ Big Data Management ~ Pre-sales Support ~ Stakeholder Management ~
Delivery Management ~ Team Management

PROFESSIONAL SYNOPSIS
 Prince2 Agile & ITIL Certified Professional noted for cutting millions
of expenses and leveraging risk management leadership to accelerate
business growth and gain competitive edge across multifarious
Industry.
 Hands on experience in BSS/OSS, Alibaba Cloud and Big Data
Management and Telecom Technical/Business Consultation.
 Hands-on experience in Agile Frameworks, Agile Scrum, Kanban
and Lean techniques.
 Provided broad functional and technical expertise in networking,
automation (PL/SQL & Linux) and deployment of custom products
and/or acquisition, as well as their ongoing enhancements and support.
 Actively own and drive projects and project teams to
creatively develop solutions, transform ambiguity into clear action
plans, challenge assumptions, assess & mitigate risks, elevate issues, and
push for timely decisions.
 Gained cross cultural & geographical experience while working
with onsite clients at various locations like India, UAE, Brazil, Malaysia,
Thailand, Cambodia, Sri Lanka, Nepal, Myanmar, Bangladesh, Vietnam,
Singapore
 Known for managing phases of delivery projects worth over USD 10
Million.
 Participated in all sorts of agile ceremonies (user story grooming,
Sprint Planning, Sprint Retrospective, etc.)
 Energetic leader known for ability to envision and create successful
outcomes in complex and multicultural environment.

SKILL SET
 Project Management  Stakeholder Management
 Agile & Scrum  Installation & Commissioning
 Technical Management  Road Map Development
 Risk Management  Business Analysis
 Pre-sales & Solution Selling  Team Management
 Regulatory Compliance

EMPLOYMENT HISTORY

Since Mar’16: Whale Cloud, Gurugram India as Project Manager (PMO)

Key Result Areas
 Working closely with teams to ensure compliance with principals and ensuring the optimal deployments and utilizations within the
project
 Functioning as SPOC/escalation point for project planning & management related queries and questions
 Working with large data sets, data analysis to understand the underlying business implications, engage in discussions on
what the data means, summarize findings with an actionable approach
 Accountability for, and focus on, defined milestones for projects and activities.
 Following efficient and effective throughput of implementation/release management and other professional services in project for
timely revenue recognition & customer satisfaction
 Conceptualizing and maintaining the project's implementation plan, issues list, work plans and other project documentation to
ensure understanding of all activities, schedules and deliverables
 Directing day-to-day project activities, issue logs, learned lessons, project scope - review changes with the client and other project
staff, then resolve and document those changes with the customer
 Identifying the opportunities for value-added functions during development and operations
 Responsible for proposal development, demo, pre-sales support and work load/pricing estimates when needed
 Maintaining technical knowledge of current tools and standards and facilitating testing & automation environment (UAT/SIT/PAT)
 Mentoring and providing best practices to team members.
 Handling a team of over 15 Engineers and R&D experts.
 Collaborating with R&D Team and stakeholders including client directors and C-level

Significant Contributions
 Key Clients Handled: MPT/KSGM (Myanmar), Myanmar Economic Corporation (Myanmar) and BSNL (India)
 Leveraged skills and abilities in executing a
o Deployment project of ZSmart BSS/OCS in MPT/KSGM [Over USD 40 million project]
o Migration project of GSM/CDMA/NGN/PSTN users from Huawei BSS to ZTE BSS
o ZTE Unified Contact Centre project in MPT/KSGM [USD 1.5 million]
o ZSmart CvBS in MecTel for CDMA subscribers [USD ~5 million]
o PoC in BSNL, India and Metfone, Cambodia
o Migration project delivery in True, Thailand
 Took structured and meticulous approach in rendering business Consultation in Maxis, Malaysia
 Functioned as a Solution Consultation in StarHub Singapore and MobiFone Vietnam
 Actively worked for 6 months in BSNL, India as Solution Consultant [Project worth USD 160 million]

Apr’15-Feb’15: Radcom, Delhi (India) as Support Engineer

Significant Contributions
 Played a pivotal role in supporting several projects in several domains like Service
 Assurance, Data Analysis, OSS, VoLTE, IMS, LTE-A, VoIP and SIP.
 Key Clients Handled: TIM Mobile (Brazil), VIVO (Brazil), AT&T (America), Hypercube (America), TATA Communications (India), Globe
Telecom (Philippines), Telstra (Australia), Sri Lanka Telecom (SL), Etisalat (UAE), Nepal Telecom (Nepal), and Grameenphone
(Bangladesh)
 Demonstrated skills in successfully executing POC in several projects
 Effectively completed TATA Communication site survey
 Instrumental in deploying RADCOM systems & services in Brazil
 successfully supported Pre-sales in Sri Lanka, Nepal & Bangladesh

PREVIOUS EXPERIENCE

CellOS Software, Gurugram (India) as Support Engineer/Integration Engineer Aug’14-Apr’15

ZTE Telecom India, Gurugram (India) as Engineering Intern Jan'14-Jul'14

EDUCATION & CREDENTIALS

B. Tech. (Electronics & Communications) from PTU in 2014

CERTIFICATIONS
 PRINCE2 Agile Foundation –Agile Project Management
 ITIL4 Certified – IT Service Management (Foundation)
 Certified Scrum Product Owner
 Certified Scrum Master
 Alibaba Cloud Associate
 Cloud Computing Apsara Clouder
 Cloud Computing Specialist
 Alibaba Technical Certificate in Fintech Fundamentals
 Alibaba Technical Certificate in Fintech Mobile Deployment and Data Privacy
 Cisco Certified Network Associate
 Wireshark Certified Network Analyst
 Red Hat Certified Engineer
 ZTE Certified Telecom Engineer (L1& L2)

REFERENCE AVAILABLE ON REQUEST