Vaisakh Vijayakumar
Project Manager / Domain Consultant / Solution Architect
11.5 years of IT Experience.
Contact
Pavithram, Sarkara
Chirayinkeezhu PO
Thiruvananthapuram, India
+91 9745366100
vaisakhvr88@gmail.com
Learning & Certification
Bachelor of Technology
Certified Scrum Master
Certified SAFe POPM
Legacy Modernization Professional
Logistics Domain Industry Specialist
Tools & Products
VersionOne Agile App Lifecycle Management
SonarQube Code Quality & Security
Jenkins Automation Tool
ALM Defect Tracking
Ab Initio Business Intelligence Platform
SVN Version Control
CPQ Configure Price Quote
OTM Oracle Transport Management System
AKS Azure Kubernetes Service
Key Skills
Solution Design
Business Analysis
User Story Creation
Functional Testing
RFP Creation and Oral Proposal
Participating in technology selection
Domain Expertise
Order Management System
Transportation Management
Special Service Bookings
Billing & Invoice Creation
Depot & Hub Operations
Inventory Management in WMS
Synopsis
A middle management professional with 11 plus years of well-
rounded experience across several domains of Technology like,
 Pre-Sales & Solutioning for global clients.
 Managing delivery with a team size of 20 plus.
 Business Analysis and Designing Solutions.
 Domain Consulting for global leaders like Fed-Ex.
 Operational optimization and technology transformation.
Experience
May 2014 – Till Now
Technology Lead • Senior Consultant • Infosys
Dec 2009 – May 2014
Senior System Engineer • Application Support • IBM
 Active Participation in RFP preparation and Oral Proposal
Presentation.
 Solution Architect aligned to Lean Methodologies.
 Experienced in OMS, WMS, Transportation Systems,
Operations and Financial systems.
 Exposure to Microservice based Integrations, Abinitio,
Azure Cloud and Mainframes.
Specialization
 Expertise in Order Management System. Involved in the
Design, Road Map Creation, Interface Integration &
Development of multiple Order Management Applications.
 Creating a detailed business analysis spec; outlining
problems, opportunities, and solutions for a business.
 Optimize supply chain operations by critically evaluating
logistical processes for strengths and weaknesses and
recommending tailor-fitted solutions.
 Collaborating closely with stakeholders to seamlessly
deliver projects across multiple releases.
 Preparing Estimates and Specifications.
Project Experience
Roles & Responsibilities:
 Domain Consultant for RFP
creation.
 Business Analyst / Solution
Architect.
 Scrum Master / Product Owner.
 Incident / Change / Release
Manager.
 Onsite Transition Manager.
 Application Support Lead.
 Requirement Gathering, Impact &
Gap Analysis.
 RFP & PWO Creation.
 Validating the Mapping Specs.
 Design Flows and Presentation.
 20 Member Team Management.
 Worked in conjunction with
multiple vendors for BAU
Assessment and provide domain
support and direction.
 Involved in the Assessment of
Core LOB like Freight, Time
Critical and Value-Added
Services.
 Rehosting & Renewing Legacy
Applications into Cloud Platforms.
 Extensive application/portfolio
analysis based on various factors
like end-user experience, revenue
impact, compliance, regulations
and technical aspects like
availability, scalability, and
complexity.
 Identifying system and process
issues and providing solutions to
clients in multi country/site
scenario.
 Collaborating with multiple
stakeholders to define the
requirements and process.
 Participate in Ceremonies to
validate the progress and address
the Blockers.
 End to End Functional testing and
Implementation.
 WSR and MSR Presentation to
Client.
 Service delivery responsibility on
managing Service Level
Agreements, Key and Critical
Performance Indicators.
 Mentored Offshore / Onshore at
different geographical location.
Project # 1: SPSFE – ECI Integration for FedEx.
Role: Solution Architect / Product Owner
Duration: Aug 2020 – Till Date.
The initiative is to enable FedEx customers to utilize Special
Service Platform. The objective is to increase the revenue
multifold times. The solution will be rolled out in European
region. I have designed the End to End flow. New Oracle
Database is hosted in Azure Cloud platform for this project.
Microservice Based Integrations are used. Ab Initio tool is used
for data enrichment and translation. SonarQube, Jenkins and
SVN is used. AKS is used in this project.
Project # 2: Legacy Modernization.
Role: Onsite Business Analyst and Solution Architect.
Duration: Mar 2019 – Aug 2020.
It was a key initiative to modernize the portfolio for Special
Services Time Critical Freight and Value-Added Services. In-
depth functional knowledge and technical expertise helped in
exceptional delivery of the program. It has helped the
customer to improve their competitive advantage, especially
during the post-pandemic scenario, where Special Services is a
key market differentiator. Oracle Products like CPQ, OTM and
OIC are used to replace the Legacy Application.
Project # 3: SPSFE – FASTBILL Integration for FedEx.
Role: Solution Architect /Scrum Master
Duration: Feb 2018 – Mar 2019.
It was a pilot project to rollout Time Critical Freight Services in
APAC region. I worked with multiple stakeholders to design the
flow. I was the Scrum Master from Infosys team as well. The
pilot phase was successfully rolled out and has raised the
Revenue generation of that portfolio significantly.
Project # 4: Customer Integration for TNT & FedEx.
Role: Scrum Master
Duration: April 2016 – Jan 2018.
This project was one of the first project which started when
FedEx took over TNT. The objective was to integrate common
customers enrolled in two different organizations as part of
merger. In TNT Landscape, there were multiple Customer
Databases hosted in different platforms which was one of the
key challenges we addressed while designing the flow. We
configured one such application as the Master database and
rest as slaves. This helped us to achieve point to point
connection between two landscapes. The solution is already
rolled out to more than 80% of the countries successfully.
 Deployment of industry standards,
Methodologies and provide
training to the Project team.
 Coordination with different track
leads for E2E Testing as part of
defect fix.
 Designing To-Be Land Scape
After Analyzing As-Is
Functionalities of the Systems to
be integrated.
Project # 5: Application Support for TNT.
Role: Onsite Transition Lead /Incident Manager
Duration: April 2014 – March 2016.
Infosys Limited was selected as the preferred partner for
supporting TNT Application and Landscape. I was responsible
for creating a Transition Plan. Divided the whole transition into
multiple waves and prioritized the applications as per Business
Demand. Created KT Plan for 700 plus applications across
multiple locations. Coordinated with stakeholders to resolve
the issues and thus confirmed a smooth transition. For the first
one year after the KT’s, I worked as an Incident Manager
coordinating with multiple stakeholders to resolve Production
issues. Then I worked as an Onsite Application Lead
responsible to present WSR’s and MSR’s. I coordinated with
Business to understand their pain points and implemented
various System Improvement Plans.
Project # 6: Application Development & Support in IBM.
Duration: Dec 2009 – May 2014.
I worked on various development and support projects during
the timeframe. Apart from that I have played various parallel
roles in multiple projects as a Release Manager and a Change
Manager. For one year I worked as a Test Lead as well. Worked
with clients like GEFCO & Wellpoint.
References
[Available upon request.]