Thuraya Atlas IP and Atlas IP+

Thuraya ATLAS IP and ATLAS IP+ Satellite Terminals

Atlas IP+ terminal encompasses all the features of Atlas IP terminal with an additional phone port on the
Below Deck Unit in carrying out VoIP phone call and data connection simultaneously. There is no change on
the antenna unit. The following guided content is illustrated using the Atlas IP terminal and Atlas IP+
terminal, with the additional phone port.

Antenna Unit

Radome Top
Radome Bottom
Antenna Connector (N-Type)

Modem Unit-Connectivity Ports and Buttons

LAN Ports 1, 2, 3 (RJ45)

Status Indicators PoE Port (RJ45)
Antenna Connector (TNC) Primary Handset Port
Wi-Fi Antenna Connector (SMA) *Phone Port (RJ11)
I/O Port SIM Card Slot
RS-232 Serial Port
Circuit Breaker Reset
Alert Button
DC Input
ON/OFF Power Switch
Grounding Stud
*Only for ALTAS IP+
 Thuraya Atlas IP and Atlas IP+

Above Deck Unit (ADU) Installation

1. Connect the antenna cable to ADU properly 2. Secure ADU to the pole mount or the mast by
without kinking it. Ensure that there is a rubber using M6 x 25mm screws and the flat washers.
gasket between ADU’s base and the mounting
surface of the pole mount or mast.
Se
us
Below Deck Unit (BDU) Installation

2. Secure the left 3.
1. Place BDU onto the
mounting bracket
desired installation
using two M5 x
area.
12mm Self-Tapping
screws.
Secure the right 4. On the BDU’s front panel,
mounting bracket connect and secure the DC
using two M5 x power cable, the antenna
12mm Self- cable and the primary
Tapping screws. handset cable.

Terminal Simplified Block Diagram

*Only for ALTAS IP+

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 Thuraya Atlas IP and Atlas IP+

A. Getting Started  Use Primary Handset (Optional)

1. Connect the cables and accessories as shown on the  For Voice Call
Terminal Simplified Block Diagram on page 2.
1. On the Web Console, select Settings > Admin
2. Insert a Thuraya SIM card, with the gold printed circuit > System Operation Mode, click “Voice” and
facing down and switch on the terminal. then select “Update Settings”. Check the
3. User can access the web console when the Terminal LED
turns blinking green while Antenna and Registered LEDs handset to ensure the voice icon is ON.
turn green. 2. On the primary handset, dial phone number in
System is ready for normal operation at the default the format: <00><Country Code><Telephone
DATA mode. Number> .

B. Select DATA or VOICE Mode 3. Disconnect the call by pressing the key.
1. On the Web Console, select Settings > Admin > System  For SMS Messaging
Operation Mode, there are 2 modes of “Data” and 1. Select Menu > Messaging > OK > New
“Voice”. message > OK.
2. Select DATA mode for browsing internet, emailing and 2. Enter your text message using the keypad.
**calling using the VoIP services. 3. Select OK > Send. Check the handset to
3. Select VOICE mode for initiating a voice call using a ensure the data icon is ON.
Primary Handset. 4. Enter the destination mobile number format:
Note: When switching between DATA and VOICE mode, it <00><Country Coode><Telephone Number>
will take about 2 to 3 minutes to take effect. or Select OK to choose an existing contact and
then select OK to send text message.
C. BDU LEDs States  Activate Wi-Fi Setting using
Terminal:
 Blinking Green BDU is functioning. Web Console
 Steady Red During BDU power up or detect 1. Select Settings > Wi-Fi.
failure.
2. Select Enable and click Update.
Antenna:
Update successfully completed.
 Steady Green ADU is functioning.
3. Use a Wi-Fi Enabled device to search for
 Steady Red ADU detects failure.
Network Name (SSID): atlas.
 No Light ADU is calibrating.
Registered:
 Steady Amber Registration to network in progress.
 Activate VoIP Setting for
 Steady Green Registered to network. Phone Call using Web Console
Data: 1. By default, VoIP is enabled. LED should be
 Steady Green In Data Mode, data connection is steady green in Data mode. Otherwise, select
activated. DATA > Connection, and then select Activate
 No Light (OFF) In Data Mode, data connection is not Default Profile.
activated. 2. Select Settings > VoIP.
In Voice Mode, user can initiate a
3. Select Enable and click Update.
voice call using the Primary Handset.
Note: Check with your service provider for a valid VoIP Check for the VoIP icon is activated
service subscription. before making a call.

© 2017 Addvalue Innovation Pte Ltd. All rights reserved.

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 Thuraya Atlas IP and Atlas IP+

Accessing Web Console

1. Open the web browser. Type
3.
http://192.168.2.1 in the Address
field.
2. Type admin in Username field and admin
in Password field. Click Login.

The terminal will register to the network, and The satellite signal bar and the details of the
achieve GPS acquisition and satellite region.
GPS will be displayed after
Note: The same password admin also applies successfully registered into the
for Factory Reset. network.

Deactivating/Activating a Data Session with the Web Console

1. Select Settings > Admin > System Operation Mode, click Data, and then select Update Settings.

2. On the Web Console, click Data , and then select Connection.

3. Click Activate Default Profile. Standard data session is now active. You can now access the internet.
Note: To disconnect the Data session, click Disconnect.

Tips and Troubleshooting

Primary Handset (Optional) Data Connection
Unable to make outgoing call Unable to activate Data session
 Ensure the terminal is set as Voice mode.  Ensure the terminal is set as Data mode.
 Ensure a valid APN.
 Ensure the Voice icon is highlighted on  Ensure good satellite signal strength.
the handset.
 Ensure a correct number format is being  Ensure the Data icon is highlighted.
dialled.  Ensure a SIM card supports PS services.
 Ensure BDU LED states show as below:  Ensure a Prepaid Credit is not exhausted.
Terminal: Blinking Green Antenna: Green Note: PS – Packet Switch
Registered: Green Data: OFF
Unable access internet after Data Session is
Web Console activated.
Unable to access Web Console  Ensure the proper PC/Laptop Ethernet
 Ensure that there is no issue with the settings.
Ethernet connection.  Ensure no firewall/proxy settings are
 Ensure that IP address is entered correctly. preventing access to the BDU.
 Refresh the browser after correcting the  Ensure that PC/Laptop is configured to obtain
problem. IP address automatically (DHCP).

P/N: 74B00141100
© 2017 Addvalue Innovation Pte Ltd. All rights reserved.
Revision 1.0
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