QUALITY OBJECTIVES 2020 Doc No

Rev
F4-62-01

00

Date Sept 2020

Workplace Name: FAITUM PROJECTS AND SERVICES Period: 2020 Custodian: SHAILA Rev No: REV 00

Objectives Targets Progress Towards Achieving Objectives

Objective Explanation Target Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct

1 QMS Stage 1 Audit  End of November 2020 ??

2 Conduct Internal QMS Audit  1 by 15 November 2020 0/1

3 Measure customer feedback  At least 2 per month 0/2 0/2 0/2 0/2 0/2 0/2 0/2 0/2 0/2 0/2 0/2 0/2

4 Measure customer complaints  Zero complaints 0/0 0/0 0/0 0/0 0/0 0/0 0/0 0/0 0/0 0/0 0/0 0/0

5 Measure nonconformities  <2 per month 0/1 0/1 0/1 0/1 0/1 0/1 0/1 0/1 0/1 0/1 0/1 0/1

6 Measure the cost of nonconformity  <R5k per month 0/5 0/5 0/5 0/5 0/5 0/5 0/5 0/5 0/5 0/5 0/5 0/5

7 Conduct management review meeting  1 by 15 November 2020 0/1

See next page for reasons not achieving objectives.
REASONS FOR NOT ACHIEVING TARGETS & ACTION TAKEN
Obj Targe Actua Closed-
Date Objective / Target Detail Reason for Not Achieving Target Action Taken
No t l out
1
2
November 2020

3
4
5
6
7
1
2
December 2020

3
4
5
6
7
1
2
January 2021

3
4
5
6
7
1
2
February 2021

3
4
5
6
7