Professional Documents
Culture Documents
Belt should match with shoe colour. Avoid big Any formal footwear. Wear matching socks if
buckles. possible.
Wear a tie. Keep ornaments/ jewellery at minimal
Carry one additional dress if you are traveling a long distance.
General Guidelines :
Work on non-verbal communication ( take care of your posture and gesture )
In Interview Hall :
Before you enter in to hall, seek permission and greet every panel members. (e.g. Good
morning madam & Good morning sirs,. Maintain eye contact with every panel member). Sit only
after panel member asked to do so. Say thank you.
Avoid bluffing or guessing, do not get emotional or nervous even if a question is asked to
provoke you, try to maintain your cool. If you don’t remember answer say “Sorry Sir/Madam, I
am unable to recollect right now.” OR if you don’t know the answer, say “ Sorry Sir/Madam
followed by I don’t know the answer” .
Do not carry Purse / Papers / Mobile with you.
Listen carefully.
Give your answers precise and to the point.
Always maintain perfect eye contact.
1 : ABOUT SELF
Strength
Weakness
2 : Previous Assignments
Tenure Branch Major Achievements
3 : Branch Performance
March 2017 March 2018 March 2019
Deposits
Advances
NPA level
Net Result
CASA ratio
Audit rating Last Audit: Present Audit:
Per
Employee
Business
Per
Employee
Profit
ABOUT YOURSELF
ABOUT YOURFAMILY
YOUR HOBBIES
ABOUT YOUREDUCATION
The BCG-IBA report EASE Reforms for Public Sector Banks measures the performance of each PSB on
140 objective metrics across 6 themes. The 6 themes are:
3]Credit Off-take: EASE for the borrower and proactive delivery of credit
Punjab National Bank has been ranked first among public sector banks in the implementation of
‘reforms agenda’, followed by Bank of Baroda and State Bank of India.
Punjab National Bank with a score of 78.4 out of 100 has been ranked first under the theme of EASE
(Enhanced Access & Service Excellence). PNB is followed by BoB (77.8), SBI (74.6), Oriental Bank of
Commerce (69), Canara Bank (67.5) and Syndicate Bank (67.1).
The six Public sector banks which are under PCA framework of the RBI have also been ranked under
the Index. The performance of PSBs is as shown Indian Overseas Bank (66.7), UCO Bank (64.1),
United Bank of India (60.8), IDBI Bank (60.2), Central Bank of India (55.7) and Dena Bank (53.8). The
government had announced in January 2018 that the government would come out with EASE -Index for
ranking of banks aimed at increasing the public accountability of PSBs as independent agencies
evaluate and rank PSBs annually on reforms. The report has been commissioned through Indian Banks’
Association and authored by Boston consulting group(BCG) with Forrester Inc., Kantar IMRB and
TransUnion CIBIL as knowledge partners.
BANKING BRIEF
ANGEL INVESTMENT IN INDIA
An angel investor is a person who invests in a business venture, providing capital for startup or
expansion.
Angel investors are typically individuals who have spare cash available and are looking for a
higher rate of return.
Angel investor is an individual investor who has net tangible assets of at least Rs.2 crores
excluding value of his principal residence, a body corporate with a net worth of at least Rs.10
crores or an Angle Investment Fund registered under these regulations.
An angel investment is a form of equity financing as the investor supplies funding in exchange
for taking an equity position in the company.
In India there is no specified monetary limit for securing and agreeing a deal between angels
Compiled by : Pradeep Patil, CM/faculty & Incharge, CBOTC, Bhopal
and entrepreneurs.
Financing business via angel investments is much less risky than debt financing.
The primary disadvantage of raising funds through angels leads to loss of complete control
over the operations of the company.
Angel funds shall accept an investment of not less than Rs.25 lakhs from an angel investor for
a maximum period of 3 years.
ARTIFICIAL INTELLIGENCE
The term Artificial Intelligence (AI) was coined in 1956 by John Mc Carthy, an American
computer and cognitive scientist.
AI in simplest terms refers to the intelligence demonstrated by machines and the term is also
used when a machine displays cognitive functions normally associated with human minds such
as learning and problem solving.
AI has evolved to provide many specific benefits in every industry especially in health care,
manufacturing, sports and retail.
Natural language processing (NLP) is the ability of computers to analyze, understand and
generate human language, including speech.
The next stage of NLP is natural language interaction, which allows humans to communicate
with computers using normal, everyday language to perform tasks.
Artificial intelligence makes it possible for machines to learn from experience, adjust to new
inputs and perform human-like tasks.
BAD BANK
As defined by London School of Economics, a Bad Bank segregates the NPA in financial
institutions from the healthier assets into a separate entity.
The ultimate objective of the Bad Bank is to maximize the value of the core operations of the
bank and minimize the amount of nonperforming assets, contributing to the stability of the
financial system.
The Bad Bank concept was first brought to the practice by the Baring Brothers, a London
investment bank during the Baring crisis of 1890.
To insulate the banking system from impaired assets that threatened individual bank solvency,
the concept of Bad Bank came into being.
The whole idea of creating a Bad Bank is to open some space for the primary lender(s) to
establish a separate entity to deal with its troubled assets.
Being free of troubled assets, the resulting good bank would work to restore investor and
market confidence, raises capital more easily at competitive rate and resumes normal lending
operation.
With increasing NPAs, small banks cannot give more loans, but with merger, big banks
can better deal with NPAs and may not have to stop giving more loans.
Consolidation would strengthen the banks bargaining power, save costs and improve
supervision and corporate governance across the banking system.
Consolidation will help in leveraging the synergies among banks that have diverse
portfolios, focus areas and coverage areas.
From a regulatory perspective, monitoring and control of less number of banks will be
easier after mergers.
Better management of capital, infrastructure and technology of the merged entity will
benefit the customer with wider access of new products, technology, better pricing and
improved customer service.
Demerits:
Mergers or consolidation can lead to challenges like job cuts, branch closures,
reducing the quality and quantity of services offered to customers.
Systems integration plays an important role as various banks are currently operating
on different technology platforms.
iii) Phishing: A hybrid technique involving technology and social engineering and the
victims are sent links via email and are persuaded to share their personal details.
iv)Spoofing: The perpetrator impersonates someone else and makes the victim to do
something which in normal course would not be done by victim like sharing sensitive
information.
Vi) Trojan horse is a program which allows the hacker to take control of system and is
used to steal the data from computers.
Vii) Virus is a self-replicating program which can infect other programs and systems
thus slowing them down.
The Information Technology Act, 2000 made India the 12th nation in world to adopt
cyber laws.
DESIGN THINKING
Design Thinking is a creative process of problem solving that integrates a designer’s
perspective with a project’s technological possibility and economic viability.
The five step Process of Design thinking is Empathise, Define, Ideate, Prototype
and Test.
Design Thinking is complementary to other forms of thinking and other forms of
product development.
Compiled by : Pradeep Patil, CM/faculty & Incharge, CBOTC, Bhopal
Analytical thinking provides us the logic to make a decision whereas design thinking
gives us the curiosity to look out into the world and find new solutions to traditional
problems.
Design Thinking is appropriate if a deep understanding of the actual people or users
involved is essential.
Linear analytics methods may be better if there are few human beings involved.
DIGITAL MARKETING
Digital marketing is the promotion of products or brands through one or more forms of
electronic media.
Various formats of digital marketing are Search Engine Optimization, Conversion
Rate Optimization, Pay Per Click, Content Marketing, Email Marketing, Mobile
Marketing, Social Media Marketing, Facebook Marketing, PINTEREST Marketing,
Twitter Marketing, Linkedin Marketing, YouTube Marketing, Google AdWords,
Google Analytics and User Experience (UX) Design.
Today’s consumers are multi-device and multi-channel, doing the majority of their own
research online before they enter into a store or speak to a sales person.
Google Think Insights found that 48% of consumers start their inquiries on search
engines, while 33% look to brand websites and 26% search within mobile applications.
For a successful digital marketing, translating insights into action requires certain
amount of playfulness with the data to discover deeper insights.
IMPORTANT TOPICS:
TOPIC IMPORTANT POINTS
MCLR (Marginal cost All rupee loans sanctioned and credit limits renewed w.e.f. April 1, 2016 will be
of lending rate) priced w.r.t. Marginal Cost of Funds based Lending Rates (MCLR).
MCLR comprises of following components
a. Marginal cost of funds;
b. Negative carry on account of CRR;
c. Operating costs;
d. Tenor premium.
Marginal Cost of Funds:
The marginal cost of funds will comprise of Marginal cost of borrowings and
return on net worth.
Marginal cost of funds = 92% x Marginal cost of borrowings + 8% x Return on net
worth
SIM SWAP FRAUD The fraud centres around exploiting a mobile phone operator’s ability to
seamlessly port a telephone number to a new SIM. This feature is
normally used where a customer has lost or had their phone stolen.
The scam begins with a fraudster gathering details about the victim, either
by use of phishing emails, by buying them from organised criminals, or by
directly socially engineering the victim. Once the fraudster has obtained
these details they will then contact the victim's mobile telephone provider.
The fraudster will use social engineering techniques to convince the
telephone company to port the victim's phone number to the fraudster's
SIM.
INFLATION Inflation is a quantitative measure of the rate at which the average price
level of a basket of selected goods and services in an economy increases
over a period of time. Often expressed as a percentage, inflation indicates
a decrease in the purchasing power of a nation’s currency.
DEFLATION Deflation is a decrease in the general price level of goods and services.
Deflation occurs when the inflation rate falls below 0% (a negative
inflation rate). Inflation reduces the value of currency over time, but
deflation increases it. This allows one to buy more goods and services
than before with the same amount of currency.
WHOLESALE A wholesale price index (WPI) is an index that measures and tracks the
PRICE INDEX changes in the price of goods in the stages before the retail level – that is,
(WPI) goods that are sold in bulk and traded between entities or businesses
instead of consumers. Usually expressed as a ratio or percentage, the WPI
shows the included goods' average price change and is often seen as one
indicator of a country's level of inflation.
STRONG CURRENCY A currency when it is worth more relative to other currencies. Bec ause
most currencies are floating, their valuesvary according to marketrends.
When one unit of a currency trades for more units o f another currency, it is
knownas a strong currency. When a curre ncy is strong, travelers are able
to go abroad while spending less of their money,but it makes exports more
expensive in other coun tries. A strong currency can be disinflationary for
currencies pegged to it.
ARBITRAGE Buying an asset in one market and simultaneously selling an identical
asset in another market at a higher price. Sometimes these will be
identical assets in different markets, for instance, shares in a company
listed on both the London Stock Exchange and New York Stock
Exchange. Often the assets being arbitraged will be identical in a more
complicated way, for example, they will be different sorts of financial
securities that are each exposed to identical risks.
HEDGE Reducing your risks. Hedging involves deliberately taking on a new RISK
that offsets an existing one, such as your exposure to an adverse change in
an EXCHANGE RATE, INTEREST RATE or COMMODITY PRICE.
HOT MONEY Money that is held in one currency but is liable to switch to another currency
at a moment’s notice in search of the highest available RETURNS, thereby
causing the first currency’s EXCHANGE RATE to plummet. It is often used
to describe the money invested in currency markets by speculators.
INSIDER TRADING Insider trading involves using INFORMATION that is not in the public
domain but that will move the PRICE of a share, BOND or currency when it
is made public. An insider trade takes place when someone with privileged,
confidential access to that information trades to take advantage of the fact
that prices will move when the news gets out.
MARKET The market value of a company’s SHARES: the quoted share PRICE
CAPITALIZATIO multiplied by the total number of shares that the company has issued.
N
In India, 94% of the reserves are invested in foreign currency assets, 5% in gold
and the balance forms the SDRs and IMF reserve position.
Forex reserves in India as on 30th March 2018 reached USD 424.4 billion (Foreign
Currency Assets: USD 399.2 billion, Gold: USD 21.6 billion, SDRs: USD 1.54 billion
and Reserve Position in the IMF is USD 2.1 billion)
i) To support and maintain confidence in the policies for monetary and exchange rate
management including the capacity to intervene in support of the national or union
currency
ii) Limit external vulnerability by maintaining foreign currency liquidity to absorb shocks
during times of crisis or when access to borrowing is curtailed
iii) Provide a level of confidence to markets that a country can meet its external
obligations
iv) Demonstrate the backing of domestic currency by external assets assist the
government in meeting its foreign exchange needs and external debt obligations
onsequently, a few new products have been evolved for supporting International
trade Finance such as Supply chain finance (SCF), Buyers Credit & Suppliers
Credit, Letter of Comfort (LoC), Letter of Undertaking (LoU) etc. In the wake of
Punjab National Bank (PNB) fraud, the RBI has decided to discontinue the
practice of issuing letters of undertaking (LOUs)/letters of comfort.
Due to ban on LoUs/LoCs, cost of imports will increase hence, the importers as
well exporters will get a hit as increase in their cost will impact their
competitiveness.
Convergence to IFRS will not only help the economy, but also further the
acceptance of IFRS as global accounting language which provides single set of
high quality information globally.
Government of India has notified the roadmap for implementation of IFRS (IFRS
9) converged Indian Accounting Standards for banks, replacing IAS 39 and
superseding all previous versions.
The securities acquired by the banks with the intention to hold them up to
maturity are classified under HTM category.
The securities acquired by the banks with the intention to trade (to be sold within
90 days) by taking advantage of the short-term price/interest rate movements are
classified under Held for Trading category
Available for Sale (AFS) portfolios have debt securities that are bought into the
portfolio with the intention to sell before reaching the maturity.
With a view to addressing the systemic impact of sharp increase in the yields on
Government Securities, RBI has granted the option to spread provisioning for
MTM losses on investments held in AFS and HFT category for the quarters
ended December 31, 2017 and March 31, 2018.
The provisioning for each of these quarters may be spread equally over up to
four quarters, commencing with the quarter in which the loss is incurred.
MARKETING OF BANKING PRODUCTS THROUGH SOCIAL MEDIA
Social media marketing (SMM) is a form of Internet marketing that utilizes social
networking websites as a marketing tool.
Both private and public sector banks in India have established a social media fan
following that matches that of their global peers.
Social media marketing helps Banks in achieving their strategic goals and
priorities.
Social Media Marketing has become an inevitable tool today given its ability to
cater to the larger audience in a cost effective and quick way.
The Monetary Policy Committee (MPC) is required to meet at least four times in
a year. Chairperson is RBI Governor.
The MPC will be accountable for failure to establish and achieve the nominal
anchor.
Failure is defined as the inability to achieve the inflation target of 4 %( +/- 2 %) for
three successive quarters from August 5, 2016 to March 31, 2021.
MONEY MARKET IN INDIA
Money Market is a market for borrowing and lending of short-term funds.
It deals in funds and financial instruments having a maturity period of one day to
one year.
Due to short maturity term, the instruments of money market are liquid and
convertible at any time
The major function of the Money Markets is to cater to the short term financial
needs of the economy.
The Central Govt has proposed to amend the RBI Act to take away money
market regulatory powers from the RBI and bring it under the purview of the
SEBI.
QUANTUM COMPUTING
It is an area of study focused on developing computer technology based on the
principles of quantum theory, which explains the nature and behavior of energy
and matter on the quantum (atomic and subatomic) level.
Quantum computers are incredibly powerful machines that take a new approach
to processing information.
They exploit complex and fascinating laws of nature that are always there, but
usually remain hidden from view.
By harnessing such natural behavior, quantum computing can run new types of
algorithms to process information more holistically. We expect them to open
doors that we once thought would remain locked indefinitely.
28 States and UTs have been notified under RERA up to October 2018. North
Eastern States are yet to be notified.
RERA is aimed to promote real estate sector and protect the interest of
consumers in the sector.
The Act provides that a promoter cannot advertise, market, book, sell or offer for
sale, without registering the real estate project with the RERA Authority.
The act reads that 70 per cent of the amounts realised from the allottees, from
time to time, shall be deposited in a separate account that is to be
maintained in a scheduled bank to cover the cost of construction and the land
cost that will be used only for that project.
It also says that the promoter will remain responsible for any structural defect,
even after the execution of conveyance deed.
RECAPITALISATION OF PSBS
Re-capitalisation is a strategy for enhancing the financial base of a bank to
overcome a rough financial situation or to enhance the bank’s financial strength.
Three main reasons for the current recapitalization of PSBs in India are: -
1. Rising volume of bad assets of the banks which have led to the erosion of
their existing capital.
2. Basel III norms require higher capital.
3. Expanding credit needs in the economy require higher based capital on
risk weighted assets.
Popular sharing economy models are Airbnb, Uber, Ola, Blablacar, etc.
Sharing Economy has ushered in a new era that alleviates the burden of owning
an asset, the burden of cost of maintenance and other such variables.
The sharing economy can grow in India provided the sharing platforms address
key issues like fostering trust and building a platform that provides a transparent
pricing, verified listings and assured delivery of goods and services.
SUSTAINABLE BANKING
Sustainability is the ability to continue a defined behaviour indefinitely.
Key drivers for sustainable banking are Lender’s liability, Borrower’s liability,
growing environmental concerns, Business opportunities and Changing
paradigm.
The Indian FinTech software market is forecasted to touch USD 2.4 billion by
2020from a current USD 1.2 billion, as per NASSCOM.
As much as 80 percent of illicit financial flows from developing countries are now
channelled through TBML methods.
TBML was recognized by the Financial Action Task Force (FATF) in its landmark
2006 study as one of the three main methods used by criminal organizations and
terrorist financiers.
FATF’s study notes that the basic techniques of trade-based money laundering
include:
_ Over Invoicing
_ Under invoicing
_ Multiple invoicing by issuing more than one invoice for the same goods
_ Short shipping - seller ships less than the invoiced quantity or quality of goods
_ Over shipping - seller ships more than the invoiced quantity or quality of goods
_ Deliberate obfuscation of the type of goods by simply omitting information from
relevant documentation or deliberately disguising or falsifying it.
FATF, based on studies and information gathered from various jurisdictions has
made available red flags to competent authorities and financial institutions for
guidance, so as to foster the capacity to combat TBML.
TRADE PROTECTIONISM
Trade protectionism is defined as a nation, or sometimes a group of nations,
creating trade barriers with the specific goal of protecting its economy from the
possible perils of international trading
The world’s top 60 economies have adopted more than 7,000 protectionist trade
measures on a net basis since the financial crisis of 2008. The United States and
European Union are each responsible for more than 1,000 of the restrictions.
What is Brexit ?
Brexit is short for "British exit" - and is the word people use to talk about the United
Kingdom's decision to leave the EU (European Union).
JET AIRWAYS:
The airline ran out of cash (and luck!) and temporarily halted its operations first
international, then domestic - after failing to secure additional funding from its lenders.
Currently Jet owes Rs 8,500 crore to its bankers, about Rs 3,000 crore to vendors, airport
operators and fuel companies in addition to the pending salaries of its strong workforce of
16,000. In the absence of sufficient funds, the airline and its lenders is pinning hopes on
the bidding process that will conclude on May 10.
Abu Dhabi-based airline Etihad, which currently owns 24% in the airline, was keen on
bailing out Jet Airways in January on some conditions: (1) Naresh Goyal should be
removed from the board, (2) His (Goyal’s) stake should be lowered from 51% to 22% and
May address
Stressed assets resolutions
Balance sheet management
Risk management
Technological advancements
Human resource issues
Challenges are
Integration of technology
Determining the value of the target banks
Opposition of employees
Human Resources Challenges
Cultural compatibility
With a view to fast-track the process of mergers, the Union Cabinet on August 23,
2017 approved the setting up of an alternative mechanism, or a panel of Ministers, to
decide on consolidation proposals for State-run banks. Approval for merging Bank of
Baroda, Dena Bank and Vijaya Bank accorded and modalities being worked out.
DISCLAIMER:
The Interview study material – is a voluntarily effort and the contents are
compiled / prepared from various sources. However, users are requested to
refer the other sources, circulars, manuals for latest guidelines/ updations.