Green Cleaning Policy - Template 02

Dubai Police- Head Quarters, Dubai.
1. Green Cleaning Policy

This Green Cleaning Policy Program is intended to assist the management of Dubai Police- Head
Quarters, Dubai, in pursuit of the goal to maintain a clean, healthy, and safe building environment while
simultaneously minimizing the impacts of cleaning processes, procedures and products on the natural
environment. This Green Cleaning policy will reduce the exposure of building occupants and
maintenance personnel to potentially hazardous chemical, biological, and particulate contaminants, which
adversely affect air quality, human health, building finishes and systems, and the environment. The
facility will ensure eco-friendly housekeeping practices by using bio-degradable chemicals, including
hand hygiene, appropriate storage of Cleaning Chemicals and effective strategies towards managing
spillage and mishandling of cleaning chemicals in order for occupants and maintenance personnel and
take corrective actions. This policy is applicable for 100% of the facility of H&H 3 Star Hotel project. In
summary, the facility will comply with LEED CS v3 2009 requirements pertaining to Green cleaning
policy requirement.
2. Management Scope
This Green Cleaning Policy applies to the areas within the H&H 3 Star Hotel project.
3. Responsible Parties
Title Contact Person Contact No
Facility Manager Mr. Sunil Kumar 070353256
Purchase Manager Mr. Mohammed 066625325
Maintenance supervisor Mr. Mohammed Shakir 066716938
4. Time Period
This policy will remain in effect going forward from its inception date
5. Goals
5.1. Program Goal
The goal of the Green Cleaning Policy and High Performance Cleaning Program is to minimize exposure
of building occupants and maintenance personnel to potentially hazardous chemical, biological and
particle contaminants which may adversely impact air quality, health, building finishes and systems, and
the environment, and to balance these needs with the cost and quality of the managed systems to provide
a sustainable approach to cleaning and janitorial maintenance.
6. Performance Goals and Metrics

Category Goal Performance measurement unit
Cleaning products and materials
90 % meet sustainability criteria Cost
purchases
Cleaning equipment purchases 100% meet sustainability criteria Number of equipment items
60% of equipment in the project
Number of equipment items in the
Cleaning equipment inventory inventory will meet the applicable
overall inventory for the project
sustainability criteria
Toxic chemical usage (applies to Toxic chemicals will only be used in Number of uses
1
H&H Investments and Developments
Dubai Police- Head Quarters, Dubai
situations where products meeting

the requirements of EQ Credit Green
all cleaning chemicals, including
Cleaning – Products and Materials
those not addressed by
are unable to sufficiently clean the
EQc:Green Cleaning- Products
area, the area cannot be replaced
and Materials)
(such as a floor tile), and represents a
hazard to human health
6.1. Product:
Goal: Seek to purchase cleaning, hard floor and carpet care products that meet program sustainability
criteria. Cleaning products procured for use in the building should meet the requirements in IEQ Credit
3.1 of LEED-NC v3 2009.
6.2. Operating Procedure:
Goal: Maintain appropriate standard operating procedures, strategies, and guidelines for critical tasks.
This will specifically address cleaning to protect vulnerable building occupants, such as occupants with
asthma, other respiratory conditions, or sensitive or damaged skin. A written floor maintenance plan and
log will be kept with details of the number of coats of floor finish applied, including base and top coats,
along with relevant maintenance and restoration practices and the dates of these activities. Dubai Police-
Head Quarters, Dubai will develop strategies for promoting and improving hand hygiene, including the
following:
 Hand washing Strategies will be developed
 Educational program will be offered - Posters/Signage will be provided in lavatories
 Use of alcohol-based waterless hand sanitizers meeting UL 2783 standard for Instant Hand
Antiseptics (formerly Environmental Choice CCD 170) will be placed throughout the building and
will be provided throughout the building for the use of occupants.
 Alcohol-based hand sanitizers will be provided for each room, lavatory, lounge and other
 Hand soaps will not contain antimicrobial agents (other than as a preservative system)
Dubai Police- Head Quarters, Dubai will develop guidelines addressing the safe handling and storage of
cleaning chemicals used in the building, including a plan for handling hazardous spills or mishandling
incidents. Suggested Strategies include:
 Clean Spills while still fresh
 Use the Proper Cleaning solutions and use only What is necessary
 Dispose properly in environmentally responsible way
 Awareness & Communication with training to ensure that occupants know whom to contact in
case of spills.
 Developing SOP’s for storage and handling of Housekeeping Chemicals. The SOP to include spill
controls procedure.
 A log will be kept that details all housekeeping chemicals used or stored on the premises.
2
Dubai Police- Head Quarters, Dubai will develop strategies for conserving energy, water and chemicals
used for cleaning:
 Energy efficient equipment for cleaning/housekeeping will be procured and used whenever
possible to reduce energy.
 Cold water will be used for any necessary disposal to reduce energy used to heat hot water.
 The filters in vacuums and other applicable equipment will be changed frequently to enable air
flow and reduce the energy consumption of the equipment.
 When cleaning chemicals are necessary, chemical dilution will be followed to ensure that the
minimum amount of cleaning chemicals necessary is used.
6.3. Staff Training:
Goal: Ensure appropriate staff training on an ongoing basis.

 All staff members will be fully versed on proper LEED safety and procedural codes.
 Proper containment, storage and dispensing techniques will be implemented.
 Portion controlled dilution equipment or pre-measured pouches of chemical concentrates will be
used.
 Training records certifying each person’s specific training dates should be documented.
 All staff members will be properly trained in the use, maintenance and disposal of cleaning
products, dispensing equipment and packaging. All staff members will be trained on new
equipment and chemicals prior to initial use.
 All staff members will receive annual chemical safety training.
 All staff members will be educated on the use of products upon their hire and once per year
thereafter, as well as annual HAZCOM training. Or, as necessary, to ensure proper use and
disposal of products.
6.4. Occupant Training:
Goal: Ensure appropriate occupant training upon move in and on a quarterly basis thereafter.
 All occupants will be trained on Green cleaning procedures adopted, green cleaning chemicals
used, the importance of green cleaning and how they can help in continual improvement and
successful implementation of the policy. In addition to this, green cleaning brochures will also be
circulated on a quarterly basis educating them on the same.
 Training records should be documented
6.5. Occupant Feedback:
Goal: Collect feedback to ensure continuous improvement and occupant satisfaction

Dubai Police- Head Quarters, Dubai encourages building management, occupants and cleaning staff to
develop open lines of communication in order to ensure the success of the green clean program. Creating
3
a green communication line will help building occupants to understand that they are part of the process.
The cooperation of building occupants is vital in reaching the goal of healthy indoor environment
An annual survey will be conducted to elicit feedback on cleaning services from the building occupants.
Occupants will be encouraged to alert Dubai Police- Head Quarters management to any issues related to
green cleaning program. Feedback results will be distributed to the facility Manager.
6.6. Record Keeping:
Keeping records is crucial for the successful management of our Green Clean Program. A comprehensive
program will be developed for maintaining accurate reports directed to show the status of equipment and
periodic employee training. Refer sample checklists that will be followed below:
TRAINING IN WORKPLACE
Date
Site
Time
Description of Training Green Cleaning Policy, Procedure and Codes
S.No Name of Attendees Signature
EQUIPMENT MAINTENANCE LOG

Equipment Serial # Maintenance Performed By Date
Signature
OCCUPANT FEEDBACK FORM

Date
Name Age
Gender Contact
Description of
Green Cleaning Policy, Procedure and Codes
Training
Please tick/circle whichever appropriate
How would you Very No
Very satisfied Satisfied Neutral Unsatisfied
rate the cleaning? unsatisfied Comment
Very No
Kitchen Very satisfied Satisfied Neutral Unsatisfied
unsatisfied Comment
Very No
Bathroom Very satisfied Satisfied Neutral Unsatisfied
unsatisfied Comment
Entrances and Very No
Lobbies unsatisfied Comment
4
Very No
Overall Very satisfied Satisfied Neutral Unsatisfied
unsatisfied Comment
Cleaning Staff Very No
Awareness unsatisfied Comment
Cleaning Staff Very No
Attendance unsatisfied Comment
Display of notice or Very No
circular unsatisfied Comment
Environmental Very No
Support/Promotion unsatisfied Comment
Very No
Complaint handling Very satisfied Satisfied Neutral Unsatisfied
unsatisfied Comment
Are you sensitive to
any chemical being
Yes No
used?
If yes please specify which one

How would you
Very No
rate the training Very satisfied Satisfied Neutral Unsatisfied
unsatisfied Comment
provided?
If yes please specify which one
Signature
7. Products
7.1. Green Cleaning Product Use
Wherever feasible, cleaning products and materials, including hard floor and carpet care products, used
inside and outside Dubai Police- Head Quarters, Dubai facility shall meet the requirements of LEED2009
for Existing Buildings: Operations and Maintenance™ IEQ Credit 3.3: Green Cleaning, Purchase of
Sustainable Cleaning Products and Materials as described below. Product types subject to these
requirements include, but are not limited to, bio-enzymatic cleaners, hard floor cleaners, carpet cleaners,
general purpose cleaners, specialty cleaners, odour control, disinfectants, disposable janitorial paper
products and hand soaps.
7.2. Sustainability Criteria

The cleaning products meet one or more of the following standards for the appropriate category:
 Green Seal GS-37, for general-purpose, bathroom, glass and carpet cleaners use for industrial and
institutional purposes
 Green Seal GS-40, for industrial and institutional floor care products. Hand soaps meet one or
more of the following standards:
 No antimicrobial agents (other than as a preservative) except where required by health codes and
other regulations (i.e., food service and health care requirements)
 Green Seal GS-41, for industrial and institutional hand cleaners
7.3. Approved Product List

The products listed in the tables below are approved for use. Products beyond those listed here must be
submitted to the Facility Manager/Purchasing Manager for approval before use.
5
7.4. General Cleaning

Sustainability
Manufacturer Product Product
features
Green Seal
Stride All purpose Neutral Cleaner
Certified
Green Seal
GP Cleaner General Purpose Cleaner
Johnson Wax Certified
Professional Green Seal
Glance NA Multi Surface Cleaner
Certified
Green Seal
Crew Toilet Cleaner/ Scale Remover
Certified
7.5. Paper Products

Sustainability
features
Bathroom Small Roll Green seal certified,
Toilet Roll
Tissue Elemental Chlorine
Greenlime
Paper Napkins Tissue Paper Free (ECF)
7.6. Floor & Carpet Cleaning:

Sustainability
features
Green Seal
Certified
Green Seal
Glance NA Multi Surface Cleaner
Certified
Green Seal
Crew Toilet Cleaner/ Scale Remover
Certified
7.7. Hand Hygiene:

Sustainability
features
Green Seal
Certified
7.8. Equipment:
Sustainability
features
Carpet Cleaner iCapsol Mini-Deluxe Windsor CRI Certified
Vacuum Sensor XP15 Windsor CRI Certified
6
7.9. Cleaning Procedures

The procedures, strategies and metrics below have been adopted at Dubai Police- Head Quarters, Dubai to
ensure the effective implementation of the Green Cleaning Policy.
8. General Strategies for Sustainable Cleaning

 Assess the areas to be maintained and the usage patterns.
 Determine how to meet the overall goals of the cleaning program.
 Develop a comprehensive approach to the maintenance of the property and determine the product
specification to be used.
 Ensure that in-house maintenance staff is educated on the policies.
 Ensure that safety, health and environmental practices are compliant with applicable local
regulatory requirements.
 Ensure with building management the proper disposal for all cleaning wastes.
 Development of cleaning strategies should focus on the following:
 efficient use of chemicals
 efficient use of supplies
 meet the hygiene and appearance goals of the property
 protect the building occupants, systems and finishes from contaminants that adversely affect them
 Address the frequency of cleaning in all areas
8.1. Cleaning Procedures for Specific Areas

 Carpet (cleaning and vacuuming)
 Custodial Maintenance Closet
 Daily Restroom Cleaning
 Elevator
 Entryway
 Floor Cleaning
 Restroom (daily cleaning)
These are recommended procedures and practices that custodial services can choose to follow. Record
keeping of staff training may be in digital form kept at the time of training
8.2. Carpet Cleaning

 Before using the carpet machine make sure to check if it is ready to use.
 When working on upper floors with no elevator available to use make sure to ask for help to carry
the carpet machine to the work area.
 Move furniture as needed and other objects off the carpet.
 Vacuum the floor area.
 Start cleaning from the wall outward in straight lines.
 Overlap the carpet cleaning lines and repeat until finished with the cleaning.
7
 Before storing the carpet cleaning equipment, you should inspect it and write a repair request if
repairs are needed. You should also inform your supervisor.
8.3. Safety tips:

After shampooing the carpet check to see if the carpet is damp. Make sure to put “wet floor” sign on the
wet carpet at the room entrance. If the carpet has a transition to a hard surface floor area, please put the
“wet floor” sign in the transition area on the hard floor
8.4. Personal Protective Equipment:

 Gloves
 Air mover fan
8.5. Vacuuming Carpets

 Check vacuum cleaner for damage.
 Check vacuum bag. If full, replace the vacuum bag with a new one. Check all filters and replace
as needed.
 Inspect carpet and remove any objects that can cause damage to the vacuum cleaner.
 Plug electrical plug into wall outlet and turn on switch.
 Vacuum the carpet by moving forward and backward in a straight line with the vacuum until all
dirty carpet surfaces have been covered.
 When vacuuming is completed turn off vacuum cleaner and walk to the outlet to unplug the cord.
 Wrap cord into cord holder on vacuum. Do not wrap the cord too tight or in the opposite direction.
 Wipe down exterior of vacuum with wet microfiber rag.
 Store vacuum cleaner in custodial closet and secure the closet door.
 If the vacuum is broken or needs maintenance fill out the repair request and stick it on the vacuum
cleaner. Make sure the vacuum cleaner is cleaned up and take it to custodial office or maintenance
shop for repairs.
Note: These tasks to be done every time you use a vacuum. Do not run vacuum cleaner over cord or
objects that will damage vacuum.
8.6. Safety Tips

Always unplug vacuum before cleaning or doing any maintenance.
8.7. Personal protective Equipment

 Gloves
8.8. Maintenance of Custodial Supply Closet

 Make sure all chemicals are stored at or below eye level.
 Supplies stocked on shelves should be kept organized.
 Heavy supplies should be placed on lower shelves at all times.
8
 All equipment should be kept clean and in good working order.

 Mop heads and slop sink in custodial closet should be cleaned daily.
 All spray bottles should be labeled and filled with the correct chemical.
8.9. Personal protective Equipment

 Gloves
 Eye Protection
8.10. Entryway Cleaning

 Prepare for cleaning exterior entryway areas by collecting the equipment needed for this task.
Equipment needed includes broom and wet/dry vacuum cleaner.
 Remove webs with cob webber.
 Sweep the hard surface areas with a broom. Pick up the debris with a lobby pan and dispose of
debris into trash container.
 If present remove entry mat and shake off excess dirt and debris. Vacuum top surface of mat. -
Sweep up area underneath the floor mat and pick up and dispose of the debris.
 Replace the entry mat in front of doorway.
 Clean glass windows of door and entry area with glass cleaner and squeegee or paper towels.
 Secure equipment and cleaning supplies in custodial closet.
8.11. Personal Protective Equipment

 Gloves
 Dust mask
 Eye protection
8.12. Floor Cleaning

 Prepare a solution in a mop bucket.
 Prepare floor for mopping.
 Scrape any objects (such as gum) off the floor surface using a scraper or putty knife.
 Sweep or dust mop the floor surface. Pick up the debris with a dust pan and dispose of it into a
trash container.
 Mop the hard surface floor using a microfiber mop and the cleaner solution from the mop bucket.
 Mop the floor in a figure eight pattern.
 Place “wet floor” sign on the wet floor surface.
 When floor is dry remove the sign.
Note: Remember to employ proper body mechanics when mopping. Use caution when walking on wet
floor surfaces to avoid slipping and falling.
8.13. Personal Protective Equipment
9
 Gloves (if desired).

 Safety shoes
8.14. Daily Restroom Cleaning

 Check cleaning supplies and personal protective equipment before cleaning.
 Knock and announce yourself before entering the restroom.
 If the restroom is not occupied, close off restroom by opening door and placing “restroom closed
for cleaning” sign at entrance.
 Check condition of restroom to assess cleaning needs.
 Remove any cob webs or debris from ceiling and wall areas.
 Check dispensers and replace as needed hand soap, paper towels, toilet paper, and toilet seat
covers. - Sweep floor and pick up/remove debris.
 Apply disinfectant to all urinals and toilets.
 Rinse showers down and remove hair and debris from drain covers. Check the condition of drain
traps and clean as needed.
 Apply bathroom cleaner to shower walls and scrub showers down with doodlebug or hand
scrubber.
 Clean urinals and toilets using toilet bowl swab/brush, check the feminine hygiene disposal units
and disinfect.
 Apply glass cleaner to mirrors and wipe dry with microfiber rag or paper towel.
 Wipe all counters and sinks dry using microfiber rag or paper towels.
 Spot clean walls, partitions, ledges, doors, and trash can inside/outside with general purpose
cleaner.
 Empty trash and replace trash can liner.
 Place “wet floor” sign in entry area on the wet floor.
 After floor is dry remove the “wet floor” and “restroom closed” signs to reopen the restroom for
use.
8.15. Protective Equipment:

 Gloves
 Eye Protection
 Safety shoes as needed
9. Pest Management
 Store trash in covered receptacles outside and away from building.
 Caulk holes and cracks to prevent pests from entering or moving between buildings.
 Seal openings around pipes under sinks (pests are attracted to water).
 Cover exhaust or vent openings exposed to the outside with wire mesh.
10
 Remove clutter so pests have fewer hiding places.

 Use sticky or mechanical traps rather than pesticides where possible.
 Hire only trained, licensed, and certified pest control professionals experienced with IPM.
 Use a targeted (pest-specific) EPA-registered pesticide and the least toxic product that will do the
job.
 Follow label directions carefully and use sparingly.
 Avoid fogging or broadcast spraying of pesticides.
 Provide clear advance notice to building occupants of scheduled pesticide use and apply pesticides
when areas are closed or occupancy is low.
9.1. Protective Equipment:

 - Gloves
 - Eye Protection
 - Safety shoes as needed
9.2. Hand Hygiene

 Only hand soaps and hand sanitizers that meet the at least one of the sustainability criteria listed
under the purchasing guidelines will be considered to meet the requirements of this policy.
 Hand sanitizers will be placed throughout the building for the use of occupants
 All restrooms will be equipped with hands-free soap dispensers, faucets and hand dryers.
 Hand sanitizers meeting UL 2783 standard for Instant Hand Antiseptics (formerly Environmental
Choice CCD 170) will be placed throughout the building.
Hand soaps and hand sanitizers must meet one or more of the following standards:
 no antimicrobial agents (other than as a preservative) except where required by healthcodes and
other regulations (e.g., food service and health care requirements);
 Green Seal GS-41, for industrial and institutional hand cleaners;
 UL 2784 (formerly CCD 104), for hand cleaners and hand soaps;
 UL 2783 (formerly CCD 170), for hand sanitizers;
 EPA Design for the Environment Program’s standard for safer cleaning products.
9.3. Cleaning Practice for Sensitive Occupants

 Identify building occupants with specific needs or sensitivities.
 Develop a plan to address these issues.
 Change products and/or cleaning schedules as necessary to accommodate them.
 Address ventilation requirements to help mitigate problems related to indoor air quality.
 Schedule daily cleaning activities to avoid their exposure to the cleaning process.
 Use green cleaning chemicals in areas only where sufficient ventilation is present to allow
airborne substances to dissipate before the area becomes repopulated.
11
 Provide additional ventilation through the use of blowers to enhance the rate of chemical
dissipation.
 Conduct cleaning operations in a manner that prevents the transfer of impacts to other areas of the
building that may contain vulnerable populations.
9.4. Chemical Safety Procedures

The following protocols have been established to mitigate spills, leaks and mismanagement. All practices
below are communicated to custodians working on the property in a formal training setting on a biannual
basis.
Labels and Material Safety Data Sheets (MSDS)

 Follow all chemical labels and MSDS warnings and use products only d as irected.
 Employees should never use an unlabeled container or any chemical product if not certain what it
is.
 Report to Manager all missing or unreadable labels
Personal Protective Equipment (PPE) and Controls

 Wear protective gloves and/or safety glasses as directed on the product label or MSDS.
 Inform your Manager if PPE is needed.
 Always spray chemicals away from the body, especially eyes and mouth. Whenever possible,
spray chemical into microfiber cloth.
 Do not eat or drink near any cleaning chemicals and always wash hands after using chemicals.
 Never smell, inhale or taste the contents of a chemical container to determine its contents.
10.Policy Review
10.1. Quality Control
Assessment of the ongoing performance of the Green Cleaning program at Dubai Police- Head Quarters,
Dubai will be conducted by a three-part process:
 On a daily basis, the Maintenance Management assess custodial performance in the buildings,
discuss any issues or challenges, and address any new developments relating to custodial
practices.
 An annual survey will be conducted to elicit feedback on cleaning and custodial service from the
building occupants.
 Purchasing-related performance will be tracked to ensure compliance with LEED credit
requirements as per individual product categories.
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50

Green Cleaning Policy - Template 02

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Green Cleaning Policy - Template 02

Uploaded by

Copyright:

Available Formats

Dubai Police- Head Quarters, Dubai.

1. Green Cleaning Policy

6. Performance Goals and Metrics

situations where products meeting

6.2. Operating Procedure:

6.3. Staff Training:

Goal: Ensure appropriate staff training on an ongoing basis.

6.4. Occupant Training:

6.5. Occupant Feedback:

Goal: Collect feedback to ensure continuous improvement and occupant satisfaction

EQUIPMENT MAINTENANCE LOG

OCCUPANT FEEDBACK FORM

If yes please specify which one

7.2. Sustainability Criteria

7.3. Approved Product List

7.4. General Cleaning

7.5. Paper Products

7.6. Floor & Carpet Cleaning:

7.7. Hand Hygiene:

7.9. Cleaning Procedures

8. General Strategies for Sustainable Cleaning

8.1. Cleaning Procedures for Specific Areas

8.2. Carpet Cleaning

8.3. Safety tips:

8.4. Personal Protective Equipment:

8.5. Vacuuming Carpets

8.6. Safety Tips

8.7. Personal protective Equipment

8.8. Maintenance of Custodial Supply Closet

 All equipment should be kept clean and in good working order.

8.9. Personal protective Equipment

8.10. Entryway Cleaning

8.11. Personal Protective Equipment

8.12. Floor Cleaning

8.13. Personal Protective Equipment

 Gloves (if desired).

8.14. Daily Restroom Cleaning

8.15. Protective Equipment:

 Remove clutter so pests have fewer hiding places.

9.1. Protective Equipment:

9.2. Hand Hygiene

9.3. Cleaning Practice for Sensitive Occupants

9.4. Chemical Safety Procedures

Labels and Material Safety Data Sheets (MSDS)

Personal Protective Equipment (PPE) and Controls

You might also like