SHAMIUL HAQ ANSARI

shamiulansari791@gmail.com
+919648323029
529/c Shanti Nagar, Sarojini Nagar Lucknow

CAREER OBJECTIVE
I am looking forward to secure a challenging position by offering my dedication, experience and the best
out of me to your esteemed organization, and in this process cultivate the required skills, learn, upgrade
and develop myself as a professional of worth.

Responsibilities:

Networking
● Basic Configuration and Troubleshooting of Networking Equipment: Routers, Switches,
Controllers.
● Switches: Basic Configuration and VLAN setup on Cisco Switches.
● Router: Basic Configuration and monitoring of Cisco Routers.
● Well understanding of 2-way wireless VHF radio communication.
● Knowledge of ROIP (Radio Over Internet Protocol)

Hardware
● Worked on Cisco Router and Switches
● Computer components assembly and installation, system operation/maintenance.
● Worked on XMir/XPir series Motorola radios.
● Worked on TRBOnet (Neocom Enterprise) A200 Radio Gateway device.

Software
● Network Monitoring Tool - Solarwinds
● Operating System: - Windows 7, 8, 10.
● Microsoft office (Word, Excel, Outlook, PowerPoint)
● Wireless Radio Application (TRBOnet Dispatch Console and Server)
Professional Experience:

Think Computers NOV 2017- Present

Helpdesk cum Desktop Support

Client- UP Police

● Solve routine issues and escalate complex issues based on priority.

● Handle routine Help Desk calls to ensure timely resolution as per Senior Management’s Service
Level Agreement
● Configuration and Management of Cisco Routers & Switches at Spoke locations.
● Responsible for complete installation of Radio and Radio Gateway at client site.
● Responsible for complete installation of Printers & Scanners in premises & remote locations.
● Manage and monitor all installed systems and infrastructure.
● Install, configure, test and maintain operating systems, application software and system
management tools.
● Participate in the design of information and operational support systems
● Key Projects: - 1) UP STATE WIDE DIAL 100, Lucknow.

V-inspirer Dec 2016 - Nov 2017

Desktop Support Engineer/Trainee Manager

Client- UP Police

● System installation and configuration

● Providing training of MDT’s and UP 100 applications
● Provide technical assistance and support for incoming queries, issues related to desktops,
software, MDT’s, UPS, Radio and other networking components
● Remote support (24*7) at client site
● Key Projects: - 1) UP STATE WIDE DIAL 100, Lucknow

EDUCATIONAL QUALIFICATIONS
● Completed MBA from Integral University

● Graduated from Lucknow University –Commerce (2013-16).

● Intermediate from ST Teresa's College (ISC Board-2013)

ATTRIBUTES

● Good analytical skills and logical bent of mind.

● High level of focus and attention to detail.
● Team player.
● Excellent Communication & Interpersonal Skills.
● Strong work ethics and positive attitude

PERSONAL INFORMATION
● Date of Birth: 12 October 1994.
● Nationality: Indian
● Gender: Male
● Language proficiency: English, Hindi

Verification of Date and Place of Application

1. I certify that the information provided by me on my Personal History Form are

true, complete and correct. I understand that any false information or required information withheld
may provide grounds for the withdrawal of any offer of appointment or the cancellation of employment
with the Organization.

Date:
Place: Lucknow, UP