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IOM-786-B

Digital-FloTM
Digital Instantaneous
Steam/Water Plate & Frame Heat Exchanger
Product Manual
This Water Heater has been supplied for this application based upon information provided to Armstrong
at the time the order was accepted.

This Digital Instantaneous Steam/Water Plate & Frame Heat Exchanger has been designed, fabricated
and configured specifically for this installation and, as such, there may be customized components
which are not specifically addressed within this document.

Supplemental Product Manual’s and Installation and Maintenance Guides specific to the peripheral
components supplied on/with Digital Instantaneous Steam/Water Shell & Tube Heat Exchanger
are available online at: http://www.armstronginternational.com or by calling Armstrong Toll Free at
1-888-HOT-HOSE.

Model Number ________________________________

Serial Number_________________________________

Ship Date_____________________________________

Customer Support:

Armstrong Hot Water Group


Phone: (269) 279-3602
Fax: (269) 279-3130
E-mail: hotwater@armstronginternational.com
armstronginternational.com
Digital-FloTM Steam/Water Plate & Frame Heat Exchanger

The Digital-Flo Steam/Water Plate & Frame Heat Exchanger assembly covered by this IOM features installation,
commissioning, operation and general maintenance detail.

Each Digital-Flo Steam/Water Plate & Frame Heat Exchanger is serialized and the serial number is maintained on
file in the Technical Department at Armstrong.

For any installation, operational or maintenance detail not covered in this Product Manual please call Armstrong
Toll Free at 1-888-HOT HOSE and reference this serial number.

Supplemental Product Manual’s and Installation and Maintenance Guides specific to the peripheral components
supplied on/with Digital-Flo Steam/Water Plate & Frame Heat Exchangers are available online at: http://www.
armstronginternational.com

Customer Support:
Armstrong Hot Water Group
Phone: (269) 279-3602
Fax: (269) 279-3130
e-mail: hotwater@armstronginternational.com
armstronginternational.com

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

2
Table of Contents

Safety Warnings ..................................................................................................................................................5

Installation Details Form (IDF) .............................................................................................................................8

Installation Schematic........................................................................................................................................12

Operating Specifications....................................................................................................................................10

Standard Materials of Construction ..............................................................................................................10-11

Standard Dimensions and Weights ..................................................................................................................7-8

Installation ..................................................................................................................................................10-11

Commissioning .............................................................................................................................................14-29

Operation .......................................................................................................................................................33

Maintenance - Heat Exchanger .........................................................................................................................34

Maintenance - DRV80 ..................................................................................................................................35-41

Component Identification Guide ........................................................................................................................44

Spare Parts - DRV80 Only ................................................................................................................................41

Troubleshoot Guide ......................................................................................................................................42-43

Warranty Information .........................................................................................................................................46

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

3
Digital-FloTM Steam/Water Shell & Tube Heat Exchanger

Digital Controller
Outlet Temperature to
system +/- 2°F/1°C Self diagnostics. Digital valve
ASSE 1017 CSA B125 and CE runs internal component
certified check and reports out of
specification performance on
display

4-20mA Connection Port


Integral relay for auxiliary
connection (alarm, solenoid)

Hot water shutoff upon


power failure

Port to port travel in 2.6


seconds

Serial data port for BAS Module


(BrainScan™) connectivity.
Transmits/receives all field
programmable and LED display LED Display
features
Indicates
Set point °C or °F
Operating Temp °C or °F
IRDA Port for PC programming

Field programmable
316L Stainless steel construction
Set point
High temperature alert Battery back-up for
High temperature hot water shutoff emergency shutdown
Thermal disinfection and default setting
retention

Single integral digital control valve (DRV80) REPLACES:


- Steam Control Valve
- PID Controller
- High Temperature Limit Thermostat
- High Temperature Limit Controller
- Cold Water Injection Valve
- Internal Circulating Pump
- Compressed Air Requirement

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

4
Digital-FloTM Steam/Water Plate & Frame Heat Exchanger

Safety Warnings

Digital-Flo Steam/Water Plate & Frame Heat Exchangers are precision engineered and crafted with pride to
deliver years of superior performance and customer satisfaction provided:

1. They are installed, commissioned, operated and maintained in accordance with the recommendations
provided in this Product Guide and generally accepted plumbing, pipe-fitting and general maintenance
guidelines.
2. Periodic attention is given, as necessary, to maintain the product, the accessory fittings & components and
the overall plumbing/distribution system is operated in good functional order.

General Safety

1. This product is designed and constructed to withstand the forces encountered during normal use.
2. Use of the product for any purpose other than its intended use could cause damage to the product and may
cause an injury or fatality.
3. Installation or maintenance must be carried out in accordance with the instructions provided in this product
manual by designated, qualified and competent personnel.
4. A licensed electrician familiar with local code requirements should be engaged to perform all electrical work.
5. A licensed plumber or pipe fitter familiar with local code requirements should be engaged to perform
installation and should be on hand to oversee commissioning.
6. When installing, commissioning or servicing this product:
• Always ensure that all primary steam and condensate return lines and secondary water lines are isolated.
• Ensure any residual internal pressure in the system or connecting pipe work is carefully relieved.
• Always allow hot parts to cool before commencing work, to avoid the risk of burns.
• Always wear appropriate safety clothing before carrying out any installation or maintenance work.

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

5
Digital-FloTM Steam/Water Plate & Frame Heat Exchanger

Digital Plate & Frame Steam to Water


Secondary Side Primary Side
Connections @ 7.5 ft/sec Flow @ 7.5 ft/sec
Certified Connections
Model Part Number (2.3 m/s) (2.3 m/s)
Drawing Capacity @ 15 psi (1 bar)
Capacity @ 90°F (50°C) Delta T Condensate
Hot/Cold Recirc. Steam Inlet
Typical @120°F (49°C) Setpoint Outlet
D1S D27593 CD2508 1” (25 mm) 1” (25 mm) 18.4 gpm (4.2 m3/hr) 2.5” (63.5 mm) 1” (25 mm) 973 lb/hr (441 kg/hr)
D2S D27594 CD2509 1.5” (40 mm) 1” (25 mm) 41.3 gpm (9.4 m3/hr) 3” (80 mm) 1.5” (40 mm) 2,185 lb/hr (991 kg/hr)
D3S D27595 CD2510 2” (50 mm) 2” (50 mm) 73.4 gpm (16.7 m3/hr) 3” (80 mm) 1.5” (40 mm) 3,883 lb/hr (1,761 kg/hr)
D4S D27596 CD2511 3” (80 mm) 2” (50 mm) 165.2 gpm (37.5 m3/hr) 6” (153 mm) 2” (50 mm) 8,741 lb/hr (3,965 kg/hr)

Digital Plate & Frame Steam to Water Double Wall


Secondary Side Primary Side
Connections @ 7.5 ft/sec Flow @ 7.5 ft/sec
Certified Connections
Model Part Number (2.3 m/s) (2.3 m/s)
Drawing Capacity @ 15 psi (1 bar)
Capacity @ 90°F (50°C) Delta T Condensate
Hot/Cold Recirc. Steam Inlet
Typical @120°F (49°C) Setpoint Outlet
D1S DW D27603 CD2518 1” (25 mm) 1” (25 mm) 18.4 gpm (4.2 m3/hr) 2.5” (63.5 mm) 1” (25 mm) 973 lb/hr (441 kg/hr)
D2S DW D27604 CD2519 1.5” (40 mm) 1” (25 mm) 41.3 gpm (9.4 m3/hr) 3” (80 mm) 1.5” (40 mm) 2,185 lb/hr (991 kg/hr)
D3S DW D27605 CD2520 2” (50 mm) 2” (50 mm) 73.4 gpm (16.7 m3/hr) 3” (80 mm) 1.5” (40 mm) 3,883 lb/hr (1,761 kg/hr))
D4S DW D27606 CD2521 3” (80 mm) 2” (50 mm) 165.2 gpm (37.5 m3/hr) 6” (153 mm) 2” (50 mm) 8,741 lb/hr (3,965 kg/hr)

Maximum Allowable Steam Pressure = 15.0 psi (1 bar), Maximum Allowable Water Pressure = 150 psi (10 bar), Maximum Allowable Setpoint = 158°F (70°C)
*Consult factory for pressure drop information.

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

6
Digital-FloTM Steam/Water Plate & Frame Heat Exchanger

Dimensions and Weight


Dimensions
Model in (mm) Weight
A B C D E
D1S* 66.0 (1676) 50.7 (1288) 62.8 (1595) 62.8 (1595) 24.0 (610) Consult Factory
D2S* 66.0 (1676) 50.7 (1288) 62.8 (1595) 69.0 (1752) 24.0 (610) Consult Factory
D3S* 66.0 (1676) 50.7 (1288) 62.8 (1595) 77.0 (1956) 24.0 (610) Consult Factory
D4S* 78.0 (1981) 50.7 (1288) 63.5 (1613) 87.0 (2210) 24.0 (610) Consult Factory
*Consult factory for Double Wall (DW) dimensional changes.

Standard Components
• Thermometers • Check Valves
• DRV80 Digital Recirculating Valve • Inlet Strainer(s)
• Steam Trap • Isolation Valves
• Automatic Steam Safety Shut Off Valve

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

7
Digital-FloTM Steam/Water Plate & Frame Heat Exchanger

Digital-Flo Installation Details Form (IDF)


We are unable to enter purchase orders into the system or guarantee delivery dates without a technically accurate and fully
completed IDF.

The review and acceptance of the information on the IDF by Armstrong:


1. Approves the order for processing which triggers an e-mail confirmation
2. Indicates that AHWG supports you by endorsing the application
3. Initiates the warranty
4. Delivers a complete, AHWG supported performance guarantee to the final user of the product
5. Drives the relevant point of specification/influence, point of installation and point of order financial allocation if appropriate

Section 1, Ordering Processing/Tracking Detail:


Point of Order (Sold To): ____________________________________________________________________________
(eg: ABC Mechanical)

City: _______________________ State: _______________________ Rep Firm: _______________________

Point of Installation:___________________________________________________________________________________
(eg: Mercy Hospital)

City: _______________________ State: _______________________ Rep Firm: _______________________

Point of Specification: ______________________________________________________________________________


(eg: DEF Consulting Engineers)

City: _______________________ State: _______________________ Rep Firm: _______________________

Other Influence: ____________________________________________________________________________


(eg: point of installation recommended product to point of specifiation)

Section 2, Product Technical Detail:


Constant Steam Pressure

Low Surface Temperature (Modulating Steam)

1. Primary Side Steam Pressure: ________PSI

2. Incoming Water Pressure: ________PSI

3. DRV80 Set Point: ________°F

4. Secondary Side Pump Flow Rate: ________GPM

5. Pre-piped PRV Station: Y _____ N _____

PACKAGE REFERENCE INFORMATION

Reference Drawing # ___________________ Package Model # ___________________


(Drawing Included With Quotation If Provided)

List any non standard variations: _________________________________________________________


__________________________________________________________________________________________

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

8
Digital-FloTM Steam/Water Plate & Frame Heat Exchanger

Operating Specifications - Digital-Flo


Operating Specifications
Steam Supply Pressure 2-15 psig (.14-1 bar)
Water Supply Pressure 20-150 PSI (1.4-10 bar)
Minimum Inlet Supply Water Temperature 34°F (1°C)
Set Point Range (DRV80) 81-158°F (27-70°C)
Minimum System Recirculation Flow 10 GPM (38 LPM)
Minimum System Draw Off 0 GPM
Minimum Distance to First Outlet 50 ft (15 m)
Minimum Recirculation Loop Temperature Loss 2°F (1°C)
Supply Fuse/Circuit Breaker (DRV80) 3 amp
Protection Rating (DRV80) IPX4
Signal Cable Fittings (DRV80) 3/8” Light Tight Conduit Fitting
Battery (DRV80) 2 x CR - P2 6V
Power Supply (DRV80) 120/240 V AC
50-60 Hz
Power Supply - Safety Solenoid 120 V AC

Materials of Construction - Primary Side


Component Material
PFX Plates 316 Stainless Steel
PFX Frame Carbon Steel Painted Acrylic
Gasket EPDM
Condensate/Steam Piping Cast Iron/Carbon Steel
PRV Station (Option) SG Iron/Carbon Steel
Control Valve SG Iron

Materials of Construction - Secondary Side


Component Material
DRV80 316L Stainless Steel
Pipework Copper
Fittings Brass/Bronze

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

9
Digital-FloTM Steam/Water Plate & Frame Heat Exchanger

Installation
Commissioning must be carried out in accordance with these instructions by designated, qualified and competent
personnel.

Electrical
Digital-Flo requires electrical power to be supplied to the DRV80 and the Hot Water shut off valve. DRV80
is suitably rated (US NEMA 5) 12V DC electrical device which is supplied with a “smart” transformer capable of
receiving 110V or 220V service. The electrical cable from the DRV80 transformer terminates in a two pronged
plug suitable for insertion into a typical receptacle/outlet. A fused set of circuit blocks is provided in an enclosure
to power the safety solenoid valve.

Digital-Flo requires a secondary side circulating pump which is not supplied as standard by Armstrong.

If the Digital-Flo low surface temperature option is selected an optional Sauter valve will need to be powered/
wired.

A licensed electrician familiar with local code requirements should be engaged to install an outlet(s) with suitable
amperage and circuit protection to power both the DRV80 and the safety solenoid valve.

Installation

1. Before any installation or maintenance procedure, always ensure that all primary steam and condensate
return lines and secondary water lines are isolated.
2. Ensure any residual internal pressure in the system or connecting pipework is carefully relieved.
3. Allow hot parts to cool before commencing work, to avoid the risk of burns.
4. Always wear appropriate safety clothing before carrying out any installation or maintenance work.
5. Place Digital-Flo in its desired location ensuring that there is adequate space left for service and maintenance
access. Secure stand to floor if necessary.

6. Connect an appropriately sized inlet steam supply pipe to the inlet of the heat exchanger shell. Note: The
steam supply must be controlled such that the maximum operating conditions are not exceeded (see page
10). A pressure reducing valve should be used to achieve these conditions where necessary. In addition
where the steam pressure might exceed the maximum rating of Digital-Flo a suitably sized safety relief valve
should be fitted to the incoming steam supply.
7. Connect the condensate return to the integral steam trap outlet (tagged accordingly).

Note: Satisfactory condensate removal is important to achieving optimum heater performance. As such an
integral steam trap is supplied. Under certain conditions, constant pressure steam installations aid condensate
removal prior to system stall point without the requirement for ancillary equipment.

Constant pressure steam systems which require condensate lift in excess of the inlet pressure available and low
surface temperature models will require the use of a mechanical or electric pumping trap.

Note: Digital-Flo is supplied with an enable/disable high temperature limit protection for the secondary circuit.
8. Connect inlet cold water supply (tagged accordingly).
9. Connect outlet (to system) (tagged accordingly).
10. Connect recirculation return pipework (tagged accordingly).

Note: A system side recirculation pump must be maintained at all times installed on the inlet to the unit.

Note: Balance valves should be fitted to all circuits per generally accepted piping practices.

10
Digital-FloTM Steam/Water Plate & Frame Heat Exchanger

Commissioning Digital-Flo

Commissioning must be carried out in accordance with these instructions by designated, qualified and competent
personnel.

1. Check all plumbing, piping and electrical connections to ensure the installation meets specification and
generally accepted trade practices.

2. Ensure that the inlet steam supply valve to Digital-Flo is closed.

3. Ensure that all mixed water outlets on the system are closed.

4. Open condensate drain valve.

5. Vent air from system.

6. Flood the system by opening the appropriate isolation valves.

7. Turn the power to the DRV80 and the hot water outlet safety solenoid valve ON.

tNote: Hot Water safety solenoid is controlled by a relay output on DRV80. Relay will open the normally closed
solenoid valve AFTER it has gone through it full start up sequence providing no errors or faults are present.

8. Start re-circulating pump.

9. Check for water circulation through Digital-Flo.

Note: DRV80 is supplied factory preset to system temperature based upon information previously supplied to
Armstrong.

Note: DRV80 is factory preset with a high limit default 18°F/10°C above DRV80 set point. To adjust DRV80 set
point, high limit default or to enable/disable other integral valve features refer to pages 25-27.

10. Slowly open the inlet steam supply valve to Digital-Flo.

11. Adjust Steam Pressure Reducing Valve (if installed)

12. Check the LED display on the DRV80. The display will indicate the secondary side delivery temperature and
the system setpoint.

Note: At system start up the display on the DRV80 may read a “temp low”.

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

11
Digital-FloTM Steam/Water Plate & Frame Heat Exchanger

Installation Schematic

Steam
Inlet

F&T Trap
Condensate Outlet

Mixed Water Recirculation


Outlet Return

The Brain
DRV80

Cold Water
Inlet

SYMBOL KEY
Isolation Valve
Check Valve
Strainer

Flow Indicator

Shower

Expansion Tank

Seperator

Pressure Reducing Valve

Solenoid Valve

Pump

Condensate Trap

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

12
Commissioning the System

Commissioning must be carried out in accordance with these instructions by designated, qualified and competent
personnel.

Commissioning:
1. Ensure that the system is powered and the display on the DRV80 is illuminated. Note: At system start up the
display on the DRV80 may read an error message. This will correct itself automatically during commissioning.*
2. Flood the system by sequentially opening the inlet cold water isolation valve(s), the outlet flow isolation
valve(s) and the inlet hot isolation valve(s). Ensure that the hot and cold inlet supplies are at their designated
pressures and temperatures.
3. Ensure that all mixed water outlets are closed and turn on the circulating pump.
4. The display on the DRV80 will initially indicate the outlet water temperature and the default outlet water
temperature set point which was programmed at the factory per installation details which were specified at the
time of order.

* If an error message appears in the LCD and does not correct itself automatically during commissioning, see
“DRV80 Display Errors” on Page 29.

Temp. 119˚F
Setpoint 120˚F

Current Outlet Temperature


Temp. 119˚F
Current Setpoint
Setpoint 120˚F
Display as seen during normal operating mode

The following sections show temperature values in °F. This is region dependant setting and can be altered within
the DRV80 Control Software.

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

13
Adjusting Temperature

Important: The DRV80 is supplied to the job site preprogrammed to an outlet temperature set point specified to
Armstrong at the time the order was placed. In addition, Armstrong has enabled two levels of “out of temperature
range” alerts. The alert presets can be adjusted by using the control software.

Out of Temperature Range Alert Level 1 preset: +/- 5°F from set point = DRV80 will display “Temp High” or “Temp
Low” only.

Out of Temperature Range Alert Level 2 preset: +/- 10°F from set point = DRV80 will display “Error Temp” and
shut off inlet hot water supply.

The following example shows how the above settings affect the DRV80’s operation:

Note! The “Setpoint” value does not need to be the same as the “Default” value. Both “Setpoint” and
“Default” are adjustable within the “Max.” and “Min.” range only.

Important! The software will not allow an “Error Temp.” value to be set lower than the “Max.” value plus the
“Above” value.

There are three options for on site temperature adjustment:


1. Temperature Adjustment using a Laptop Computer with software and a USB port adapter (supplied with
valve).
2. Temperature Adjustment using a Building Automation System (BAS) or local area computer network (LAN)
with a direct 12 to 30vdc, 4-20mA connection to the DRV80. This is termed “Remote Setpoint Adjustment”.
3. Temperature Adjustment using a Web Browser via the integral serial port and BrainScan™ supplied by
Armstrong.*

* This option is detailed in a separate Installation, Operation and Maintenance (IOM) Guide for BrainScan™.
Available by contacting Armstrong technical support.
Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

14
Temperature Adjust Using Laptop or PC

System Requirements

Operating System: Windows XP or Windows Vista.

Minimum Screen Resolution: 1024 x 768 (Recommended 1280 x 1024 or higher.)

Wireless Connection to DRV80

1. Connect the IrDA Wireless Adapter to an available USB port on a laptop or PC.
2. The IrDA Wireless Adapter needs to be within range of the DRV80 and pointing toward the black IrDA sensor
on the front, below the LCD Display.

3. When the Adapter is in range, an icon will appear on the Windows Taskbar to confirm.

4. When transferring data to and from the DRV80, the icon changes to confirm button.

Software Installation

1. Insert the CD-ROM. The CD should run automatically. If the CD does not start automatically, then please use
the support instructions on the CD wallet.
2. Select the “Control Software” button from the menu and follow the on-screen instructions.
3. The “Rada” Icon will automatically be placed on the desktop. Double-click the icon to launch the software.
4. If the icon does not appear, locate and double click on the “Rada” icon in “C:\Program Files\Kohler Mira\
Rada Digital”.

The Control Software can be downloaded at https://armstronginternational.com/resource-library and search


for “DRV80 Laptop”.

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

15
DRV80 Control Screen

On launching an initial session, it is good practice to establish the DRV80’s current settings before making a
change. Point the IrDA Infrared Adapter at the valve until the icon appears on the taskbar to confirm a connection
is established (see page 21), then press “Read”. The box above the “Read” and “Write” buttons shows the
progress of the transfer. The DRV80’s current settings are now displayed.

To transfer data from the screen to the valve, press “Write”.

Press “Online/Offline” to change the DRV80’s control state.

“Online” - the DRV80 is controlling the temperature of the blend circuit within the programmed parameters.

“Offline” - the valve is switched to full cold flow and all temperature control functions and alarms are suspended.

Switching the DRV80 “Offline” makes the blend circuit safe when writing changes to the valve.

The current settings can be save to a recipe file (*.rcp) by choosing “File”, “Save”.
Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

16
Options

Switch “Offline” to make changes to “Options”.

The “Address” of the DRV80 as used by the BrainScan™


can be set to “Standard” or “Alternate”. This allows the
use of two DRV80s on one serial line, such as DMC2 or
DMC3 recirculation systems.
Set the first DRV80 to “Standard” and the second DRV80
to “Alternate”. The “Write” button must be pressed after
this option is changed.
Important Note: This function will only work with DRV80
version 9 and onwards. This can be found under “Valve
Information” on the “DRV80 Control Screen”.

The “Offset” enables the system to correct for temperature


loss and mixing conditions by creating a temperature offset
to the valve. The offset temperature is subtracted from the
setpoint temperature, this allows the valve to produce water
at the correct temperature at the required point in the circuit.
The offset is limited to ± 9°F (± 5°C). The “Write” button
must be pressed after this option is changed.
Important Note: This function will only work with DRV80
Version 9 and onwards. This can be found under “Valve
Information” on the “DRV80 Control Screen”.

The temperature conversion units can be changed from


°F to °C.

If the setpoint is required to be controlled via external


software, switch the setpoint source to “Ext. 4-20mA”.
Refer to section “DRV80 using Building Automation
System (BAS)” for further details (page 35).
Note! After changing the temperature display units or the
setpoint source, the valve must be unplugged (powered off/
on electrically) to complete the change. Press “Read” to
confirm the settings.

The “Disinfection Timeout” is the maximum number of


minutes the temperature error messages are disabled to
allow for disinfection and cool down before automatically
switching back to normal operation. The “Disinfection
Enable” box must be checked before the disinfection mode
can be armed and triggered.

Caution! All temperature error messages could remain


disabled after disinfection has been completed. During
“Disinfection Timeout”, the temperature within the blend
circuit is not thermostatically controlled until the “Cool
Down” button is pressed.

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.
17
Disinfection

Switch “Online” to perform “Disinfection Cycle”.

The disinfection mode must first be enabled under


“Options” before it can be armed and triggered. Due to
the scalding temperature, the disinfection process must
be supervised. The DRV80 should be monitored whilst in
disinfection mode and no one should be allowed to approach
within 3 metres of any affected outlets.

Press “Arm” to make ready. The green box will confirm


the operation.

Press “Trigger” while the box is green to start the


disinfection cycle. The box will turn from green to red to
confirm the operation.

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

18
Disinfection (continued)

Water flow commences when the nine second countdown


reaches zero and the display on the DRV80 changes to
confirm the disinfection mode. Press “Abort” at any time
to stop the cycle.

Note! Pressing “Abort” could cause a temperature error


to be displayed.

Full Hot 160˚F


Disinfection

Press “Cool Down” as per the on screen instructions. The


display on the DRV80 changes to confirm the cool down
mode. After the cool down period has been initiated, the
blend circuit takes time to return to normal temperature.
This must be considered when setting the “Disinfection
Timeout” value under “Options”.

At the end of the “Disinfection Timeout” period, the


DRV80 will return to it’s normal operating mode.

Temp 119˚F
Cooling Down

19
Commission, Calibration and Servicing

Switch “Online” to make changes to “Engineer”.

Altering the “Calibration No.” will affect the performance


of the DRV80. The “Calibration No.” must match the value
printed on the valve body.
Enter a name for the location of the DRV80 (maximum 16
characters).
Press “Commission” and the location will be stored along
with the date and time.

The location will now appear at the top of the window every
time the “Read” button is pressed..

Press “Serviced” to record the time and date from the


Laptop or PC.

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

20
Altering Absolute Setpoint Range and Alarms

Switch “Offline” to make changes to “Setpoints”.

1. Alter values to their required settings.

2. Turn DRV80 Offline by pressing “Valve Online/


Offline”.

3. Transfer the settings to DRV80 by pressing “Write”.

4. Turn DRV80 back Online by pressing “Valve Online/


Offline”.

5. Press “Read” to confirm the settings have transferred


to the DRV80.

Altering Local Setpoint Value

Switch “Online” to make changes to “Temperatures”.

1. Alter the Setpoint to the required value.

2. Transfer the settings to DRV80 by pressing “Set”.


(Valve does not have to be “Offline”.)

3. Alter the Setpoint back to the “Default” value by


pressing “Reset to Default”.

4. The Setpoint value is shown on the DRV80.

Setpoint - Explained
The setpoint is the required outlet water temperature supplied to the blend circuit. This area controls the range in
which the setpoint can be adjusted to, but not the current setpoint itself (valve display). The Default value is the
setpoint the valve will return to should the power be lost and the DRV80 reset. The “Default” is adjustable, but
cannot be more than the “Max.” (maximum) value or less than the “Min.” (minimum) value.
Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

21
Alarms - Explained
The DRV80 does not contain an audible alarm, however, the error relay may be used to send an alarm signal from
the DRV80 if the blend temperature falls outside either the “Above” or “Below” tolerance values of the setpoint. If
the blend temperature exceeds the “Error Temp.” value, the DRV80 activates the error relay and closes down to
full cold. For more details on the error relay connection see section “DRV80 using Building Automation System
(BAS)” in the Installation and Maintenance Guide.

Example 1:

Note! The “Setpoint” value does not need to be the same as the “Default” value. Both “Setpoint” and “Default”
are adjustable within the “Max.” and “Min.” range only.

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

22
Example 2:

Important! The software will not allow an “Error Temp.” value to be set lower than the “Max.” value plus the
“Above” value.

23
Temperatures

The current inlet and outlet temperatures are displayed.


The setpoint is the current blend temperature the DRV80
is instructed to control to. Pressing “Reset to Default” will
alter to match the “Default” value in the “Setpoints” area.
Switch valve to the “on” state and press “Read” to show
the current settings. Press “Set” to transfer the setpoint to the
valve. The display appears on the DRV80 indicating the
normal operating mode.

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

24
Error Messages - PC Display

Connection was lost during data transfer. Make sure IrDA


adapter remains in the range of DRV80 (see IrDA symbols
below). If the error persists, make sure the IrDA adapter is in
range and cycle the power to DRV80 off/on once to reset.

Connection was not established before data transfer. Make


sure IrDA adapter is in range of DRV80 (see IrDA symbols
below). If the error persists, make sure the IrDA adapter is in
range and cycle the power to DRV80 off/on to reset.

Connection was not established before data transfer. Make


sure IrDA adapter is in range of DRV80 (see IrDA symbols
below).

The “Enable Disinfection” box has not been checked and


transferred to DRV80 prior to initiating a disinfection cycle.
Check “Enabled Disinfection” box and press “Write”.

IrDA Symbols (Windows Tasker)

DRV80 is in range of IrDA adapter. If symbol is not displayed


when IrDA is at close range, check USB connection (remove
and reconnect IrDA) or cycle power to DRV80 off/on once.

Data is being transferred to/from DRV80. If symbol is not


displayed, check IrDA adapter is in range of DRV80.

Armstrong has technical support personnel available from

25
DRV80 Display Alerts

Temp High 127˚F Outlet temperature exceeds the alarm range. This condition
Setpoint 120˚F causes an alarm signal to be activated.

Temp Low 100˚F Outlet temperature is below the alarm range. This condition
Setpoint 120˚F causes an alarm signal to be activated.

Emergency 85 ‡ F Maintenance to the DRV80 internal motor is required.


Setpoint 120 ‡ F DRV80 continues to operate safely, but with reduced
performance.

DRV80 Display Errors

Temp 120˚F Reset the DRV80. If the error persists, replace the PCB.
Error PCB

Temp 120˚F Reset the DRV80. If the error persists, replace the Motor.
Error Motor

Temp 120˚F Reset the DRV80. If the error persists, check the Thermistor
Error Thermistor connections or replace the Thermistors.

Temp High 120˚F Outlet temperature exceeds the “Error Temp” value. This
Error Temp condition causes the DRV80 to switch to full cold.

Reset the DRV80. If the error persists, replace the battery


Temp 120˚F (see “Fitting the Cable Conduit and Changing the
Error Battery Battery”).

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

26
DRV80 using Building Automation System (BAS)
DRV80 contains three integral connection points for component/system integration.
1. Building Automation System
The DRV80 can be adjusted remotely when linked via its integral 12 to 30vdc, 4-20mA connection to a Building
Automation System (BAS) or Local Area Computer Network (LAN).

Two signal connections can be made via a 3/8” Liquitight connector conduit fitting.

The connections are:


Remote Setpoint Adjustment. The ability to change the setpoint on the DRV80 via a Building Automation System
(BAS) or Local Area Computer Network (LAN). This is an opto-isolated input intended for connection to a 12 to
30vdc, 4-20mA self powered transmitter with a maximum output of 12V. The connection is used to determine the
DRV80’s setpoint and is scaled at 4-20 mA for 0 - 100°C. The input signal is only active when the DRV80 is con-
figured to “Ext. 4-20 mA”. These settings can only be altered when the DRV80 is switched to its “Offline” state.

Actual Outlet Temperature Reading. The ability to link the computer signal from the DRV80 outlet temperature
thermistor to a Building Automation System (BAS) or Local Area Computer Network (LAN).
This is an opto-isolated signal intended for connection to a 4-20 mA self powered indicator with a maximum out-
put of 12V. The signal sends the DRV80’s outlet temperature and is scaled at 4-20 mA for 1 - 100°C.

2. Error Relay Connection


The DRV80 can be connected to a downstream audible alarm, a solenoid valve or another ancillary device via a
direct connection to its error relay via a liquitight connector conduit fitting.

This provides a connection to a set of single pole changeover relay contacts fused at 2 Amps. When the DRV80
is operating normally, the relay is energized and therefore the contacts are closed. The relay is de-energized and
the contacts are open under the following circumstances:

1. Power failure.
2. Start up sequence.
3. Outlet temperature causing an alarm signal.
4. Outlet temperature causing an error signal.
5. Internal fault on PCB.
6. Battery failure.
7. Thermistor failure.

3. Serial Line Connection*


The DRV80 provides an RS485 serial interface for connection to BrainScan™.

Note: BrainScan™ is not specifically addressed by this Installation Manual.

* Serial Line Connection is detailed in a separate Installation, Operation and Maintenance (IOM) Guide for Brain-
Scan™. Available by contacting Armstrong technical support.

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

27
DRV80 using Building Automation System (BAS) (continued)

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

28
DRV80 connected to generic BAS

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

29
Testing DRV80/BAS connections using two multimeters

Current Loop Check


Set Multimeters to mA dc current range.

Fault Diagnosis for BAS

Possible causes for BAS indicating an incorrect flow value:

• BAS analog input terminals resistance is too high causing current to be limited to
the analog input giving a lower reading than expected on the BAS display.
• BAS signal scaling is incorrect. Consult BAS engineer.

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

30
Chart 1.1 DRV80 mA chart (ºC).

ºC mA ºC mA ºC mA ºC mA ºC mA ºC mA ºC mA ºC mA ºC mA ºC mA
0 4 10 5.6 20 7.2 30 8.8 40 10.4 50 12 60 13.6 70 15.2 80 16.8 90 18.4
1 4.16 11 5.76 21 7.36 31 8.96 41 10.56 51 12.16 61 13.76 71 15.36 81 16.96 91 18.56
2 4.32 12 5.92 22 7.52 32 9.12 42 10.72 52 12.32 62 13.92 72 15.52 82 17.12 92 18.72
Operational Check

3 4.48 13 6.08 23 7.68 33 9.28 43 10.88 53 12.48 63 14.08 73 15.68 83 17.28 93 18.88
4 4.64 14 6.24 24 7.84 34 9.44 44 11.04 54 12.64 64 14.24 74 15.84 84 17.44 94 19.04
5 4.8 15 6.4 25 8 35 9.6 45 11.2 55 12.8 65 14.4 75 16 85 17.6 95 19.2
6 4.96 16 6.56 26 8.16 36 9.76 46 11.36 56 12.96 66 14.56 76 16.16 86 17.76 96 19.36
7 5.12 17 6.72 27 8.32 37 9.92 47 11.52 57 13.12 67 14.72 77 16.32 87 17.92 97 19.52
8 5.28 18 6.88 28 8.48 38 10.08 48 11.68 58 13.28 68 14.88 78 16.48 88 18.08 98 19.68
9 5.44 19 7.04 29 8.64 39 10.24 49 11.84 59 13.44 69 15.04 79 16.64 89 18.24 99 19.84
100 20

31
Chart 1.2 DRV80 mA chart (ºF)

ºF mA ºF mA ºF mA ºF mA ºF mA ºF mA ºF mA ºF mA ºF mA ºF mA
32 4 50 5.6 68 7.2 86 8.8 104 10.4 122 12 140 13.6 158 15.2 176 16.8 194 18.4
33.8 4.16 51.8 5.76 69.8 7.36 87.8 8.96 105.8 10.56 123.8 12.16 141.8 13.76 159.8 15.36 177.8 16.96 195.8 18.56
35.6 4.32 53.6 5.92 71.6 7.52 89.6 9.12 107.6 10.72 125.6 12.32 143.6 13.92 161.6 15.52 179.6 17.12 197.6 18.72
37.4 4.48 55.4 6.08 73.4 7.68 91.4 9.28 109.4 10.88 127.4 12.48 145.4 14.08 163.4 15.68 181.4 17.28 199.4 18.88
39.2 4.64 57.2 6.24 75.2 7.84 93.2 9.44 111.2 11.04 129.2 12.64 147.2 14.24 165.2 15.84 183.2 17.44 201.2 19.04
41 4.8 59 6.4 77 8 95 9.6 113 11.2 131 12.8 149 14.4 167 16 185 17.6 203 19.2
42.8 4.96 60.8 6.56 78.8 8.16 96.8 9.76 114.8 11.36 132.8 12.96 150.8 14.56 168.8 16.16 186.8 17.76 204.8 19.36
44.6 5.12 62.6 6.72 80.6 8.32 98.6 9.92 116.6 11.52 134.6 13.12 152.6 14.72 170.6 16.32 188.6 17.92 206.6 19.52
46.4 5.28 64.4 6.88 82.4 8.48 100.4 10.08 118.4 11.68 136.4 13.28 154.4 14.88 172.4 16.48 190.4 18.08 208.4 19.68
48.2 5.44 66.2 7.04 84.2 8.64 102.2 10.24 120.2 11.84 138.2 13.44 156.2 15.04 174.2 16.64 192.2 18.24 210.2 19.84

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.
212 20
Use Charts 1.1 and 1.2 to check the temperature output from the DRV80 against the current input from the BAS.
Fitting the Cable Conduit and Changing the Battery

Battery replacement and conduit connection must be carried out in accordance with these instructions by
designated and competent personnel.

Figure 22-1 Figure 22-2.


Isolate electricity to DRV80. Remove Caution heavy parts.
all 8 cover screws, make sure cover Carefully remove cover and
is constantly supported. disconnect display cable.

Figure 22-3. Figure 22-4.


If required, pull batteries from housing and Remove blanking plugs as required
replace with new batteries of same type. and connect 3/8” Liquitight conduit
Do not mix old and new batteries. fittings (not supplied) as shown using
Do not use rechargeable batteries. a suitable spanner.

Figure 22-5. Figure 22-6.


Fit 3/8” Liquitight conduit tube (not Reconnect display cover and
supplied) and feed the wires through carefully refit cover. Loosely refit
as required. Do not overtighten the screws to locate cover correctly.
conduit fittings. Tighten all screws to secure cover.
Restore electricity to DRV80.
Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

32
Operation

Digital-Flo™ employs digital technology to monitor inlet hot supply, inlet cold/system return water temperature.

In constant pressure steam supply systems this eliminates the requirement for a steam control valve.

Digital-Flo is supplied pre-piped and pressure tested with an integral digital re-circulating valve (The Brain – Model
DRV80).

Inlet (2) and outlet (2) thermistors integral to The Brain and the time proven water temperature control accuracy
eliminate the requirement for the external temperature sensors, programmers and controllers typically associated
with steam heat exchangers.

A low surface temperature option is available which requires a secondary controller for applications where higher
mineral content water portends a scaling concern.

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

33
Maintenance - Plate & Frame Heat Exchanger Module

A separate IOM is available for specific Plate & Frame Module supplied with your Digital-Flo™ Model

Note serial number on PHE and refer to IOM guide for specific PHE module supplied with heater.

Please call Armstrong Technical Support at 1-888-HOT-HOSE.

Performance: Check temperatures and flow rates against commissioning data.

Plate Pack: Check tightening dimension and look for signs of leakage.

Nozzles: Check in general condition, and for signs of leakage.

Frame: Wipe clean all painted parts and check surfaces for signs of damage - “touch up” if required.

Bolts & Bars: Check for ruse, and clean. Lightly coat threaded parts with molybdenum grease, or a corrosion
inhibitor (ensure that not grease etc falls onto the plate gaskets).

Gaskets: Check and replace when required.

Rollers: If fitted to the follower frame plate, lubricate bearings with light machine oil.

Spare Parts: Note serial number on PHE and refer to IOM guide for specific PHE module supplied with heater.

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

34
Maintenance - Digital Re-Circulating Valve

Time Interval: Minimum once per year.

Performance: Check temperatures and flow rates against commissioning data.

Batteries: Batteries are supplied to ensure the valve switches to a “Safe Mode” in the event of a primary power
supply failure.

Battery life is variable depending on usage. A battery error message appears on the valve display when they
require changing.

Where primary power supply failure occurs regularly or the valve is installed within a supply system where safety
is critical, the batteries MUST be changed at least every 12 months as part of an annual maintenance routine.

In noncritical systems or where battery usage is low, longer replacement cycles may be considered up to a
maximum of five (5) years.

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

35
Servicing and Maintenance (continued)

WARNING - ISOLATE POWER AND WATER SUPPLIES BEFORE REMOVING


COVER!

CAUTION - HEAVY EQUIPMENT! DISASSEMBLE WITH CARE. A MINIMUM OF 2


PEOPLE REQUIRED TO SAFELY REMOVE APPLIANCE FROM PIPEWORK.

• DO NOT DAMAGE ELECTRONIC CONNECTIONS


WHEN REMOVING COVER.
• DO NOT TRAP ANY WIRES WHEN REFITTING
COVER.

CAUTION - PARTS ARE EASILY DAMAGED!


REASSEMBLE WITH CARE!

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

36
Servicing and Maintenance (continued)

• ONLY USE 2 X CR - P2 6V BATTERIES (NOT INCLUDED IN SPARE PARTS).


• DISCONNECT ALL WIRES BEFORE REMOVING PBC.
• USE GREASE PROVIDED ON REPLACEMENT SEALS.
• CHECK PCB FOR SIGNS OF RUST. SEE SECTION “FAULT DIAGNOSTICS - PROBLEM 9”.

D8414 (us)
Blue Wire = Cold Inlet
D33170 (eu)

D8418

D8406

D8408

D8409
D8412

D8413 (us) *
D33169 (eu)
+12V
0V

*Directly affects digital water temperature control.


Contact Armstrong for technical advice prior to fitting.

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

37
Servicing and Maintenance (continued)

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

38
Servicing and Maintenance (continued)

• REMOVE SEALS USING NONMETALLIC TOOLS TO PREVENT SEAL GROOVE DAMAGE


• CLEAN ALL GROOVES BEFORE REASSEMBLY.
• USE GREASE PROVIDED WHEN REASSEMBLING SEALS.

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

39
Servicing and Maintenance (continued)

• DO NOT DAMAGE MOTOR PCB.

D8405 *

D8407

D8406
REPLACE
SEAL ONLY IF
NECESSARY. D8404 *

D8410

D8411

* Directly affects digital

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

40
Spare Parts - DRV80

D8404 Drive Mechanism.


D8405 Spool Assembly.
D8406 Screw and Seal Pack.
D8407 Seal Housing.
D8408 Thermistor Loom.

x4
D8409 Thermistor Retainers.

D8406
D8410 Stepper Motor.
D8411 Stepper Motor Loom.
D8412 Battery Holder.
D8413 PCB (US compatible).

D8416
D8414 PSU (US compatible).
D8415 Cover Seals.

D8415
D8416 Display Window Assembly.
D8417 LCD Display.
D8418 Grommet Spare.
D8972 Data Cable Spare.
D33169 PCB (EU compatible).
D33170 PSU (EU compatible).

D8972
D8406

x2

D8417
D8408

D33169 (eu)
D8413 (us)
D8406
D8408

x3

D8409

D8406
D8418

D8412
D33170 (eu)

D8415
D8414 (us)

D8411
D8406

D8407
D8405

D8410
D8404

41
Troubleshoot Guide

Problem Cause Solution


1. Unable to bring Secondary 1. Primary side system fault. a. Check the steam system valve.
Side to temperature. b. Check the high temperature shut off valve is open. Spindle should be in the
down position.
c. Ensure the high temperature trip setting in the DRV80 is set at least 10°C higher
than the desired hot water temperature.
d. Check steam trap isolation valves are open.
e. Check that the condensate temperature after the steam trap is at steam
temperature. If not, the steam trap may be blocked or the back pressure in the
condensate line may be too high. Disconnect the pipework after the steam traps,
running the condensate to drain, and see if the hot water comes up to
temperature. If not, investigate potential problems on the condensate system or
install a pump trap to overcome the higher back pressure. It no condensate exits
the steam trap, disassemble and check for blockage.
f. If the “Low Surface Temperature” option is fitted ensure the set point in the
Econotrol panel (normally 90°C) is set higher than the hot water temperature set
point on the DRV80. Please consult the LST/Econotrol IOM.
2. Secondary Side system fault. a. Check that the Secondary Side re-circulation line is hot. If it cool, then the non
return valve may not be working correctly. A failed NRV may cause the cold
water to bypass heat exchanger.
2. Secondary Side system 1. Secondary Side system fault. a. Flow rate is less than 10 GPM - reset flow rate, check for air locks, closed valves,
temperature rises during pump failure, etc.
periods of no system demand. b. Return temperature less than 2°F below DRV80 set point. Ensure minimum
temp drop around circuit of 2°F.
c. Check valve problem. Make sure placement of check valve is correct. Refer to
installation schematics. Ensure that check vales are fully functional.
d. Water pressure. Ensure maintained supply pressures are balanced. Ensure that
there is mixed return to water heater.
e. Flow problem. Ensure maintained supply pressures are balanced. Ensure that
there is mixed return to water heater.
2. DRV80 fault a. Refer to DRV80 display error messages.
3. Secondary Side system 1. Secondary Side system fault. a. Maintained supply pressures are unequal. Ensure that pressures are balanced.
temperature fluctuates Check for blocked filters, closed valves, air locks, etc.
more than +/- 5°F. b. Supply temperatures. Check for reasonable temperature differential between set
point and hot and cold inlet supply temperatures to DRV80.
2. DRV80 fault. a. Spool sticking. Clean and descale pool. Renew separator seal and lubricate
assembly.
b. Refer to DRV80 display error messages.
c. Poor calibration. Refer to DRV80 “Valve Calibration” screen.
3. Primary side system fault. a. Check the steam pressure before the high limit valve or before the pressure
reducing valve (if fitted). If the steam pressure is decreasing under normal
conditions, there may be insufficient steam available to meet the higher hot
water demands.
If the “Low Surface Temperature” option is fitted ensure the control valve is set 30
second travel time. Refer to the actuator IOM for more information.
b. The demand from the hot water system is greater than the designed capacity of
the PHE. Take measures to reduce Secondary Side hot water demand.
4. DRV80 display shows 1. System fault. a. Water supply problem. Check supply temperature between PHE and DRV80.
any of the following. b. Perform hard set: Turn power to DRV80 off 10 seconds and restart.
2. DRV80 fault. a. Spool sticking. Clean and descale spool. Renew separator seal and lubricate
assembly.
b. Refer to DRV80 display error messages.
a. System does not fully return to normal temperature within the “Disinfection
Timeout” period.
Check the following:
• Disinfection Timeout value (Valve Setup: screen).
• Cool down start and finish times.
• Use Dump Valve to speed up Cool Down time.
b. Early abort of disinfection process.

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

42
Troubleshoot Guide

Problem Cause Solution


5. Constant difference 1. Secondary Side system fault. a. Outlet thermometer inaccurate - replace.
between Secondary Side
system temperature
2. DRV80 fault. a. Thermistor problem - refer to thermistor error message.
and DRV80 display.

6. Reduced heater capacity. 1. PHE fault. a. Heat exchanger may be becoming blocked due to scaling. Clean the heat
exchanger using a suitable de-scaling fluid via the CIP connections. If the heat
exchanger has become completely blocked then dismantle and clean the heat
exchanger as per the relevant IOM.
7. Unable to adjust Secondary 1. Digital-Flo fault. a. Pump flow rate to low. Reset circuit flow rate. Check for blocked filters, closed
Side system temperature. valves, air locks, pump failure, etc .
b. Return temperature less than 2°F below DRV80 set point. Ensure minimum
temp drop around circuit of 2°F.
c. Check valve problem. Make sure placement of check valve is correct. Refer to
installation schematics. Ensure that check valves are fully functional.
d. Water Pressure. Ensure maintained supply pressures are balanced. Ensure that
there is mixed return to water heater.
e. Flow problem. Check for air locks, blocked filters, closed valves etc.
f. Maintained supply pressures are unequal. Ensure that pressures are balanced.
Check for blocked filters, closed valves, air locks etc.
g. Supply temperatures. Check for reasonable temperature differential between set
point and hot and cold inlet supply temperatures to DRV80.
1. DRV80 fault. a. Refer to DRV80 display error messages.
8. No display on DRV80 1. Secondary Side system fault. a. No power to DRV80 - Check electrical supply.
and/or no control.
2. DRV80 fault. a. Internal power connection or display connection is loose or not made. Check
and reconnect.
b. DRV80 power transformer has failed – replace.
c. Internal fuse failure – replace fuse and investigate cause.
d. PCB failure - replace.
9. High pitched noise from DRV80. 1. Secondary Side system fault. a. Maintained supply pressures are unequal. Ensure that pressures are balanced.
Check for blocked filters, closed valves, air locks etc.
b. Supply temperatures. Check for reasonable temperature differential between set
point and hot and cold inlet supply temperatures to DRV80.
2. DRV80 fault. a. Motor is worn – replace
b. Refer to DRV80 display error messages.
10. Water leaking from DRV80. 1. DRV80 fault. a. Check all seals for wear and/or damage. Clean, lubricate or replace.
b. Body casting failure - replace DRV80.
11. Water/moisture visible 1. DRV80 fault. a. Water left in DRV80 during previous maintenance, interior of cover must be kept
in DRV80 cover. dry, as moisture will condense and corrode PCB.
b. Check thermistor seals for wear and/or damage. Clean, lubricate or replace.
12. Water leaking from plate 1. PHE fault. a. Note serial number on PHE and refer to IOM guide for specific PHE module
& frame module. supplied with heater.

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

43
Component Identification Guide

D1S D2S D3S D4S


Item Description Part Connection Part Connection Part Connection Part Connection
Number Size Number Size Number Size Number Size
D28017 SW D28018 SW D28019 SW D28020 SW
A Plate & Frame HX
D28027 DW D28028 DW D28029 DW D28030 DW
B Trap D501988 1” (25 mm) D500056 1.5” (40 mm) 5000690 1.5” (40 mm) C6126 2” (50 mm)
C Pressure Relief Valve D8312 N/A D8312 N/A D8312 N/A D8312 N/A
D Steam Shut Off Valve D27562 2.5” (63.5 mm) D2763 3” (80 mm) D27563 3” (80 mm) D27565 6” (153 mm)
E Ball/Butterfly Valve D10182 1” (25 mm) D9341 1.5” (40 mm) D10275 2” (50 mm) D15147 3” (80 mm)
F Gate Valve D7341 1” (25 mm) D8967 1.5” (40 mm) D7343 2” (50 mm) D7345 3” (80 mm)
G Thermometer D8931 2.5” (63.5 mm) D8969 4” (102 mm) D8969 4” (102 mm) D8746 6” (153 mm)
H Thermowell D8933 2.5” (63.5 mm) D8970 4” (102 mm) D8970 4” (102 mm) D8747 6” (153 mm)
Terminator (Ball/Strainer
I D10763 1” (25 mm) D10769 1.5” (40 mm) D10292 2” (50 mm) D17889 3” (80 mm)
Combo) Valve
J Spring Check Valve D10779 1” (25 mm) D10770 1.5” (40 mm) D10293 2” (50 mm) D8745 3” (80 mm)
K Swing Check Valve D7347 1” (25 mm) D8964 1.5” (40 mm) D7349 2” (50 mm) D8745 3” (80 mm)
L Actuator D28688 N/A D28688 N/A D28688 N/A D28688 N/A
M DRV80 D6774 2” (50 mm) D677 3” (80 mm) D6774 3” (80 mm) D6774 3” (80 mm)
N Controller Panel D29952 N/A D29952 N/A D29952 N/A D29952 N/A
O Swing Check Valve D7347 1” (25 mm) D7347 1” (25 mm) D7349 2” (50 mm) D7349 2” (50 mm)
P Terminator Valve D10763 1” (25 mm) D10763 1” (25 mm) D10292 2” (50 mm) D10292 2” (50 mm)
Q Swing/Spring Check Valve D7347 1” (25 mm) D10779 1” (25 mm) D10779 1” (25 mm) D10779 1” (25 mm)
R Thermometer D8931 2.5” (63.5 mm) D8969 4” (102 mm) D8969 4” (102 mm) D8969 4” (102 mm)
S Thermowell D8933 2.5” (63.5 mm) D8970 4” (102 mm) D8970 4” (102 mm) D8970 4” (102 mm)

Armstrong has technical support personnel available from 8:00 a.m. to 5:00 p.m. EST. Call Toll Free 1-888-468-4673.

44
Notes

45
Armstrong Hot Water Group Warranty

Armstrong Hot Water Group, Inc. (“Armstrong”) warrants to the original user of those products supplied
by it and used in the service and in the manner for which they are intended, that such products shall be free from
defects in material and workmanship for a period of one (1) year from the date of installation, but not longer than
15 months from the date of shipment from the factory [unless a Special Warranty Period applies, as listed below].
This warranty does not extend to any product that has been subject to misuse, neglect, or alteration after shipment
from the Armstrong factory. Except as may be expressly provided in a written agreement between Armstrong and
the user, which is signed by both parties, Armstrong DOES NOT MAKE ANY OTHER REPRESENTATIONS OR
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. The sole
and exclusive remedy with respect to the above limited warranty or with respect to any other claim relating to the
products or to defects or any condition or use of the products supplied by Armstrong, however caused, and whether
such claim is based upon warranty, contract, negligence, strict liability, or any other basis or theory, is limited to
Armstrong’s repair or replacement of the part or product, excluding any labor or any other cost to remove or install
said part or product, or, at Armstrong’s option, to repayment of the purchase price. As a condition of enforcing any
rights or remedies relating to Armstrong products, notice of any warranty or other claim relating to the products
must be given in writing to Armstrong: (i) within 30 days of last day of the applicable warranty period, or (ii) within 30
days of the date of the manifestation of the condition or occurrence giving rise to the claim, whichever is earlier. IN
NO EVENT SHALL ARMSTRONG BE LIABLE FOR SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR CONSE-
QUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF USE OR PROFITS OR INTERRUPTION
OF BUSINESS. The Limited Warranty and Remedy terms herein apply notwithstanding any contrary terms in any
purchase order or form submitted or issued by any user, purchaser, or third party and all such contrary terms shall
be deemed rejected by Armstrong.

Special Warranty Periods are as follows:

Flo-Direct Gas Fired Water Heater—The stainless steel structure and stainless steel internals shall have a
10-year guarantee against failure caused by materials or workmanship provided by Armstrong. All external
componenets shall have a 2-year guarantee against failure caused by materials or workmanship provided by
Armstrong.

Armstrong Hot Water Group


221 Armstrong Blvd., Three Rivers, Michigan 49093 - USA Ph: (269) 279-3602 Fax: (269) 279-3130
armstronginternational.com Toll Free:46
(888) HOT-HOSE
IOM-786-B 6/11
Printed in U.S.A.

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