Professional Documents
Culture Documents
STUDENT A: STUDENT B:
You are the manager of The You are a guest at the
Paradise Hotel, a modern expensive The Paradise Hotel.
holiday resort surrounded by
The food is awful. It is often
lots of sights and sandy
beaches. Everything seems cold and salty, and there are
perfect… but you have to no vegetarian dishes. There is
deal with some problems. also little choice: It seems to
be the same any other day.
STUDENT A: STUDENT B:
You are the manager of The You are a guest at the
Holiday Hotel, a large holiday expensive The Holiday Hotel.
resort on a small island. The
The staff is unfriendly. A maid
sun shines every day, and
there are many activities refuses to change the towels,
offered. Everything seems and you once overheard jokes
perfect… but you have to between the waiters about
deal with some problems. the guests’ personal affairs.
STUDENT A: STUDENT B:
You are a guest at the
You are the manager of The
Lakeside Hotel, a small expensive The Lakeside Hotel.
holiday resort surrounded by The internet connection at
woods and lakes, a very the hotel is overpriced and
peaceful place. Everything not always working reliably.
seems perfect… but you have Furthermore, there are only 3
to deal with some problems. different TV channels, which
is unacceptable.
Making suggestions about a problem:
Ways of complaining: