BSBADM504 Content File

Table of Contents
Student Assessment Tasks
BSBADM504 Plan and implement administrative

systems
BSBADM504 Plan and implement administrative systems Student Assessment Tasks
Table of Contents 2
Assessment Information 3
Assessment Instructions 5
Student Assessment Agreement 6
Assessment Task 1 Cover Sheet 7
Assessment Task 1: Plan new administrative system 8
Assessment Task 1 Instructions 10
Assessment Task 1 Checklist 13
Assessment Task 2: Cloud-based data storage system implementation 15
Assessment Task 3: Monitor system usage 22
BSBADM504 Student Assessment Tasks V1.0 (10 September 2019)

Richmond School of Business | CRICOS Code: 03717E | RTO Code: 45432 2
Assessment Information
The assessment tasks for BSBADM504 Plan and implement administrative systems are included in this
Student Assessment Tasks booklet and outlined in the assessment plan below.
To be assessed as competent for this unit, you must complete all of the assessment tasks with satisfactory.
Assessment Plan
Assessment Task Overview
1. Plan new administrative system Students are required to plan for a new administrative system
through consultation, research and writing a report on
administration system options.
2. Cloud-based data storage Students must implement the new administrative system (cloud-
implementation based data storage) for the case study company and give a
training session on the new system to colleagues.
3. Monitor system usage Students will monitor how well the new administrative system is
being used and make some modifications to improve it.
Assessment Preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for
clarification if you have any questions at all.
When you have read and understood this unit’s assessment tasks, print out the Student Assessment
Agreement. Fill it out, sign it, and hand it to your assessor, who will countersign it and then keep it on file.
Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.
Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per RSB
assessment appeals process.
You have the right to appeal the outcome of assessment decisions if they feel they have been dealt with
unfairly or have other appropriate grounds for an appeal.
Naming electronic documents
It is important that you name the documents that you create for this Assessment Task in a logical manner.
Each should include:
 Course identification code
 Assessment Task number
 Document title (if appropriate)
 Student name
 Date it was created
For example, BSBADM504 AT1 Cloud-based Data Storage Report Joan Smith 20/10/18
Additional Resources
You will be provided with the following resources before you begin each Assessment Task.
Assessment Task 1
 Cloud-based Data Storage Report Template
 Administration Needs Report Template
 Finance Policy and Procedures
Assessment Task 2
 Introduction Plan Template
Assessment Task 3
 System Usage Report Template
Assessment Instructions
Each assessment task in this booklet consists of the following:
Assessment Task Cover Sheet

This must be filled out, signed and submitted together with your assessment responses.
If you are submitting hardcopy, the Cover Sheet should be the first page of each task’s submission.
If you are submitting electronically, print out the cover sheet, fill it out and sign it, then scan this and submit
the file.
The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will
be satisfactory (S) or not satisfactory (NS). If your work has been assessed as being not satisfactory, your
assessor will include written feedback in the Assessment Task Cover Sheet giving reasons why. Your
assessor will also discuss this verbally with you and provide advice on re-assessment opportunities as per
RSB re-assessment policy.
Depending on the task, this may include

 resubmitting incorrect answers to questions (such as short answer questions and case studies)
 resubmitting part or all of a project, depending on how the error impacts on the total outcome of
the task
 redoing a role play after being provided with appropriate feedback about your performance
 being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily
completed the first time, after being provided with appropriate feedback.
Assessment Task Information

This gives you:
 a summary of the assessment task
 information on the resources to be used
 submission requirements
 re-submission opportunities if required
Assessment Task Instructions

These give questions to answer or tasks which are to be completed.
Your answers need to be typed up using software as indicated in the Assessment Task Instructions.
Copy and paste each task’s instructions into a new document and use this as the basis for your assessment
task submission. Include this document’s header and footer.
If you are submitting electronically, give the document a file name that includes the unit identification
number, the task number, your name and the date.
Checklist
This will be used by your assessor to mark your assessment. Read through this as part of your
preparation before beginning the assessment task. It will give you a good idea of what your assessor will
be looking for when marking your responses.
Student Assessment Agreement
Make sure you read through the assessments in this booklet before you fill out and sign the agreement
below.
If there is anything that you are unsure of, consult your assessor prior to signing this agreement.
Have you read the assessment requirements for this unit?  Yes  No
Do you understand the requirements of the assessments for this unit?  Yes  No
Do you agree to the way in which you are being assessed?  Yes  No
Do you have any specific needs that should be considered?  Yes  No
If so, explain these in the space below.
Do you understand your rights to re-assessment?  Yes  No

Do you understand your right to appeal the decisions made in an assessment?  Yes  No
Student name
Student number
Student signature
Date
Assessor name
Assessor signature
Date
Assessment Task 1 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
 I declare that this task is all my own work and I have not cheated or plagiarised the work or
colluded with any other student(s).
 I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against
me according to the process explained to me.
 I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
 I hereby certify that this student has been assessed by me and that the assessment has been
carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Note: S – Satisfactory, NS – Not satisfactory, DNS - Did not submit
Feedback
Student result response

 My performance in this assessment task has been discussed and explained to me.
 I would like to appeal this assessment decision.
Student signature
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Assessment Task 1: Plan new administrative system
Task summary
For this assessment task, the student is required to plan for a new administrative system for a case study
company by interviewing the company’s owner and staff, then writing a report for them. They will then be
required to research, and write a report on, administration system options that may benefit the business.
This assessment is to be completed in the simulated work environment in RSB.
Required
 Access to textbooks/other learning materials
 Computer with Microsoft Office and internet access
 Cloud-based Data Storage Report Template
 Administration Needs Report Template
 Finance Policy and Procedures
Submit
 Email with Administration Needs Report attached.
 Email with Cloud-based Data Storage Report attached.
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete
further assessment to demonstrate competence.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
Assessment Task 1 Instructions
Carefully read the following:
Accountants Support is a small business that Anna Armstrong began ten years ago. It specialises in
providing accounting document templates for small and medium businesses. These include invoices, order
forms, and accounting spreadsheets.
Anna works with three to six colleagues, working as consultants, on most projects. Each contributes the
required resources and then edits or proofreads each other’s documents.
Currently, Accountants Support has created resources for more than 150 businesses, and the list is
growing. Anna keeps a copy of each resource on her computer’s hard drive, carefully filed so they are easy
to access. Anna distributes these to her colleagues when they need to be written or reviewed as email
attachments, and they pass them to each other in the same way when they need assistance.
Anna has found this shuffling of resources to be time consuming and inefficient. She feels that they are
safe on her hard drive, and she backs them up regularly. But with over 2,000 documents, it is getting
unwieldly, and colleagues have suggested to Anna that she look for a solution to her administration
problems.
You have recently been hired as Accountants Support’s Administration Manager, a position that did not
exist previously. One of your first jobs will be to determine whether there is a solution to the company’s
resources issues.
Complete the following activities:

1. Meet with stakeholders.
This first activity requires you to meet with Anna Armstrong (your assessor) and at least two of
the consultants she employs.
The objective of this meeting is for you to find out all that you need to know about the company’s
administration needs.
Your assessor will give you the place, date and time of your
meeting. During the meeting, you will be required to do the following:
 Determine the company’s current administration resources

 Identify what the budget will be for the change over to the new system
 Identify and discuss the company’s future administration needs
 Determine what improvements need to be made to business operations
 Discuss implementation strategies with the other meeting attendees. It will be important
that all users of any new system are introduced to it in the most effective way, so discuss
with them what the most effective way to do this would be.
Discuss the company’s future needs with Anna, making suggestions and discussing the options.
You will be writing a report on this following the meeting, so review the next activity before
attending the meeting so you are aware of what your report will need to cover. This exchange
gives you the opportunity to discuss some of your ideas with your employer before you begin the
report.
During the meeting, you are required to demonstrate effective communication skills including:
 Speaking clearly and concisely
 Using non-verbal communication to assist with understanding
 Asking questions to identify required information
 Responding to questions as required
 Using active listening techniques to confirm understanding
Meeting time and date 10:00 am, 10th March, 2021

Meeting venue Conference hall
Attendees Anna Armstrong
Ankit Kumar
Staff members
Apologies None
Currently, Accountants Support has created resources for more than 150 businesses, and the list is
growing. But the current administration system is not so good.
 Simple hard drive, folder, hard copy
 Trying to find the easy way, purchase the cloud storage
 Have 6 consultants, work from home, using their own computers and internet,
 All consultants are mac users
In meeting need to change for new system was discussed. Anna has approved budget of $7000 for this
change. The budget may be used-
 Installing latest processors

 Introducing new accounting software
 Training program for the staff
 Increasing storage space by purchasing cloud systems available at affordable costs
Anna has found the shuffling of resources to be time consuming and inefficient, therefore, the future
administration needs of the company are to have efficient and fast administration system for the transfer of
resources in better way.
 Improve your customer interactions.

 Enhance your customer service strategy.
 Make sure your reps are engaged.
 Give your customers a way to provide feedback.
 Discuss implementation strategies with the other meeting attendees. It will be important that all users of
any new system are introduced to it in the most effective way, so discuss with them what the most
effective way to do this would be.
 To adopt with the new administrative procedure efficiently there will be a need to provide training to
each user. The group and individual instruction is must to make them understand. Collecting regular
feedback from Anna and other users and making necessary changes in software could also helpful.
 Conduct regular workshops for staff training for usage of new software
 Lectures by expert professionals on new software
=========================================================================
Meeting agenda
FSEC association
Meeting to discuss new operational plan
Meeting time and date 3.00pm, 11th November 2019

Meeting venue Strathfield college
Attendees Sanjay Thapa
Stephanie
Nzilani
Massimo Desimoni
Apologies
1.
Agenda items Topics discussed Outcome

Company’s Anna distributes the Shuffling of resources is
time
current resources to her colleaguesconsuming and inefficient..
administration when they need to be Faster computers shorten
resources written or reviewed as boot times, increase
email
attachments, and they program speeds, and
pass them to each other prevent crashes. Uploading
in the same way when the documents online
they need assistance. would also be a more
reliable back up method.
Budget for change to Get new computer Anna Armstrong to approve

new system systems and update the disbursment of 8,000 AUD
current ones to
to improve efficiency update the new system
Company’s future Hire more skilled workers Employ new executive and
and administration to do the document personal assistants to
needs reviews help with the work
Improvement to Avoid sending all Assign job only to the
business operations documents to all the staff skilled personnel for the
and stick to the personnel task at hand
trained for the
specified job
Implementation strategies Hold seminars and Monthly workshops to
workshops to train the update knowledge on
team on how to use the any new operating
new system.
system
1. Business arising from previous meetings
• Operating with trust and integrity with each other
• Customer focus through appreciation and providing them with the desired
results
• Camaraderie through recognising the superior strength and efficiencies
of good team work
2. Adjournment
Meeting was adjourned at 4.50 pm by administration manager and the next meeting will
be held on 1st December, 2019 at Strathfield college
3. Minutes submitted by: Sanjay, Stephanie and Massimo
4. Minutes approved by: Administration manager
=========================================================================
Meeting minutes
For the meeting which was held on 4th March 2021

Time: 10 am
Place: Conference hall
Participants: Anna Armstrong, Manjeet Singh and Staff members

Currently, Accountants Support has created resources for more than 150 businesses, and the list is growing. But
the current administration system is not so good.
 Simple hard drive, folder, hard copy
 Trying to find the easy way, purchase the cloud storage
 Have 6 consultants, work from home, using their own computers and internet,
 All consultants are mac users
Currently, Accountants Support has created resources for more than 150 businesses, and the list is growing. But
the current administration system is not so good.
For the changeover to the new administration system, we need the extra budget of $10000.
Anna has found the shuffling of resources to be time consuming and inefficient, therefore, the future administration
needs of the company are to have efficient and fast administration system for the transfer of resources in better
way.
Better ways to measure performance
Use a standard system to assess how your business is doing. Measure your small business KPIs with the same
methods each time. Look for patterns in your data. Use the patterns to make smart decisions for your business
operations.
Good and improved inspiration techniques for employees
Employees are the eyes and ears of your business operations. If there are weak spots in your system, its likely
employees know about them. It’s also likely they want a better process for completing tasks. But when your staff
thinks you’re a “my way or the highway” leader, they usually aren’t motivated to come up with solutions.
Setting of time aside for reflection
It’s hard not to get caught up in the daily hustle of running a business. But if you forget to stop and look at your
business operations, you’ll never know if they’re effective. Take a step back to review your business plan and
processes. Schedule time as a part of your workweek to follow through on your evaluation.
 Discuss implementation strategies with the other meeting attendees. It will be important that
all users of any new system are introduced to it in the most effective way, so discuss with
them what the most effective way to do this would be.
 To adopt with the new administrative procedure efficiently there will be a need to provide training to each user.
The group and individual instruction is must to make them understand. Collecting regular feedback from Anna
and other users and making necessary changes in software could also helpful.
 Conduct regular workshops for staff training for usage of new software
 Lectures by expert professionals on new software
=========================================================================
Meeting time and date- 10:00 A.M, February 28, 2021
Meeting venue- Conference hall
Attendees- Anna Armstrong, Aditya Sagwal, Staff members
Introduction
Accountants Support (AS) needs to update/upgrade their administrative procedures specially to update the storage
filing access system for their documents. The way the system is at present it is not efficient and time wasting and
frustrating for everyone. Anna the boss wants to change to a better more efficient system and has asked to produce
a report to look into this.
This is first report about the Administration needs of the business. This report will provide the basis to look at best
solution to Accountants Support issues.
 Determine the company’s current administration resources;
 At the offices, there are Macs available

 At the moment, 2300 documents and takes up 2GB of hard drive, store then on the hard drive
 All staff use Apple computers with Windows Office programs, usually Word and Excel, but PowerPoint files
are also developed when necessary.
 All 6 consultants use Mac Book Airs with 1.8 GHz processors and 8 GB of memory
 Anna and office 2 x iMacs with 2.3GHz processors and 1TB of memory
 Identify what the budget will be for the change over to the new system;
 The budget will be used for upgrading computer memory (RAM) up to minimum 4GB in every computer,
installing cloud storage, installing latest processors, introducing new accounting software and training
program for the staff.
 A budget of $9000 has been approved by Anna Armstrong.
 Identify and discuss the company’s future administration needs;
 The company needs to have cloud storage rather than using the hard drive storage. The cloud data could be
accessed by the company’s employees from anytime and anywhere which helps in time-saving for data
transfer. Email data transfer could be corrupted or hacked by the third party. So, the company needs to use
cloud storage for its administrative work for the security and convenience.
 The company needs to hire expert professionals
 Employ new executive and personal assistants
 Determine what improvements need to be made to business operations;
 Using cloud storage with more storage capacity and providing adequate training to users
(employees) to gain skill in handling the latest computing software could help improve on
business operation. The latest software should be user friendly and capable of accepting more
users during peak business operation
 Communicate clear goals and expectations to your employees
 Share information and numbers in better and secured way
 Encourage open communication
 Discuss implementation strategies with the other meeting attendees. It will be important
that all users of any new system are introduced to it in the most effective way, so discuss
with them what the most effective way to do this would be.
Defining the strategy framework
On the one hand, strategy is something that should be embedded in everything that you do. It should be in the DNA
of the organization and its people. On the other-hand, if you don't make an effort to call it out explicitly, you won't get
the focus or traction that you need.
Building the plan
The next step of our guide to strategy implementation is where you will start creating your plan. Now that you've got
your framework(s) in place, you're to move onto the actual creation of your strategic plan.
Establishing your strategy rhythm
It is the part of strategy implementation is where you can start to establish your strategy rhythm. The ironic thing
about strategy implementation is that even though everyone acknowledges how important it is - it's often the first
thing to be forgotten about when the going gets tough.
=========================================================================
Meeting to discuss new operational plan
Meeting time and date 10:00am, March 08, 2021

Meeting venue Conference hall
Attendees Anna Armstrong
Nitin Panjeta
Staff members
Apologies None
 These include invoices, order forms, and accounting spread sheets

 Anna has 6 consultants that work remotely using computers and laptops
 Each contributes to the documents and also edits or proofreads each other’s documents
 Anna has found this shuffling of resources to be time consuming and inefficient. She feels that they are safe
on her hard drive, and she backs them up regularly. But with over 2,000 documents, it is getting unwieldy,
and colleagues have suggested to Anna that she look for a solution to her administration problems.
In meeting need to change for new system was discussed. Anna has approved budget of $7000 for this change.
The budget may be used-
 Installing latest processors

 Introducing new accounting software
 Training program for the staff
 Increasing storage space by purchasing cloud systems available at affordable costs
 The company needs to use cloud storage for its administrative work for the security and convenience
 Hire new management and expert professionals having knowledge of cloud base to help and coach staff
members
 Improve your customer interactions.

 Enhance your customer service strategy.
 Make sure your reps are engaged.
 Give your customers a way to provide feedback.
 Discuss implementation strategies with the other meeting attendees. It will be important that
all users of any new system are introduced to it in the most effective way, so discuss with
them what the most effective way to do this would be.
 Conduct workshops every 6 months on training of latest operating system

 Seminars by experts on new software
 Strategic Meetings Management (SMM) programs help companies manage their meetings and events
through streamlined planning processes, preferred vendors, and meetings data
=========================================================================
2. Write an administration needs report.

Following the meeting with Anna and the colleague(s), you are required to develop a report that
documents the company’s current administration resources and what its needs will be in the
future.
Your report should be between one page and one and a half pages in
length. Your report should include the following:

 Anticipated business operations (over the next three years).
 Current computing resources
 Current uses of computing resources
 Anticipated future computing needs (over the next three years).
 Implementation strategies.
Use the Administration Needs Report Template to guide your work.
Administration needs report
Organization: Accountants Support
Date: 10/03/2021
Prepared by: Ankit Kumar
 Anticipated business operations (over the next three years);

 Anna should concentrate selling & negotiating new projects, leaving the writing and editing to the
contractors.
 Double storage needed
 Eliminate emailing of documents
 Staff members should be able to outline remotely and save their personal information
 Current computing resources;
5 Desktop computers with following configuration-
 Memory: 4 GB RAM
 Storage: 500 GB internal storage drive
 Monitor/Display: 14" LCD monitor resolution of 1600 x 900 or better.
 Network Adapter: 802.11ac 2.4/5 GHz wireless adapter
4 Laptops with following configuration-
 Display: 15.6 inches Full HD with Anti-glare technology (1920*1080), 60 Hz refresh rate
 Processor: 10th Gen Intel Core i5 1035G1 processor with 4 cores and 3.6 GHz clock speed, 6 MB
Cache.
 Operating System: Preloaded Windows 10 Home with lifetime validity
 Storage: 512 GB SSD (Fast Storage)
 RAM: 8 GB DDR4 up to 16 GB with 2667 MHz
 Current uses of computing resources;
 Test and development

Probably the best scenario for the use of a cloud is a test and development environment. This entails
securing a budget, setting up your environment through physical assets, significant manpower and time.
Then comes the installation and configuration of your platform. All this can often extend the time it takes
for a project to be completed and stretch your milestones.
 Cloud storage
Cloud can offer you the possibility of storing your files and accessing, storing, and retrieving them from
any web-enabled interface. The web services interfaces are usually simple. At any time and place, you
have high availability, speed, scalability, and security for your environment. In this scenario,
organizations are only paying for the amount of cloud storage they are actually consuming, and do so
without the worries of overseeing the daily maintenance of the storage infrastructure.
There is also the possibility to store the data either on- or off-premises depending on the regulatory
compliance requirements. Data is stored in virtualized pools of storage hosted by a third party based on
the customer specification requirements.
 Disaster recovery
Yet another benefit derived from using cloud is the cost-effectiveness of a disaster recovery (DR)
solution that provides for faster recovery from a mesh of different physical locations at a much lower
cost that the traditional DR site with fixed assets, rigid procedures and a much higher cost.
 Data backup
Backing up data has always been a complex and time-consuming operation. This included maintaining
a set of tapes or drives, manually collecting them, and dispatching them to a backup facility with all the
inherent problems that might happen in between the originating and the backup site. This way of
ensuring a backup is performed is not immune to problems (such as running out of backup media), and
there is also the time it takes to load the backup devices for a restore operation, which takes time and is
prone to malfunctions and human errors.
Cloud-based backup, while not being the panacea, is certainly a far cry from what it used to be. You
can now automatically dispatch data to any location across the wire with the assurance that neither
security, availability nor capacity is issues.
 Anticipated future computing needs (over the next three years);
 Business Processing
Many business management applications like customer relationship management (CRM) and enterprise
resource planning (ERP) are also based on a cloud service provider. Software as a Service (SAAS) has
become a popular method for deploying enterprise level software.
 Internet of Things Along with Cloud Computing

The internet of things is also one of the leading Technology is it comes with continuous innovation in
real time Data Analytics and cloud computing. There are many machine-to-machine communication,
data, and process occurring. We can do it easily with the help of cloud computing.
 Enhanced Performance of Internet

With the help of the Internet of Things, the quality of the internet can be increased. With the help of the
IoT and Cloud computing, we can store data in the cloud, for further analyze & provide enhanced
performance. The users expect high-quality fast-loading services and application. The network
provided will be faster and the ability to receive and deliver that data will be quick.
First of all, the company needs to be introduced to the cloud storage facility with the capacity of storing
more data. Storing data on cloud is more secure and easily accessible for the employees. It is also easy
and efficient for the company to communicate the data to clients. Secondly, the current computing
resources of the company are also inadequate and inefficient, so increasing the RAM size and latest
computer processors could be beneficial. Furthermore, the new software that could handle more numbers
of users than the existing one needs to be developed to cope up with the increased business operations
and more employees. Finally, every users of the company needs to be informed about the changes in the
computer’s software and hardware. This could be done by individual or group discussion, training and
regular feedback from staff. The software developers should make the necessary changes to the
accounting software on the basis of those feedbacks and changes in the technologies.
===============================================================================
Introduction
Accountants Support being a small business engages in work that include invoices, order forms,
and accounting spreadsheets. It specialises in providing accounting document templates for
small and medium businesses.
Anticipated business operations

Anna works with three to six colleagues, working as consultants, on most projects. With each
consultant contributing to the required resources, all the documents are edited and proofread by
exchanging their work among the team, which appears to be a time taking process. This is the
first agenda to be worked upon.
With the growing list of businesses, the workload is increasing and so is the data. Currently, Anna
stores a copy of each resource on her computer’s hard drive, carefully filed so they are easy to
access. Anna distributes these to her colleagues when they need to be written or reviewed as
email attachments, and they pass them to each other in the same way when they need
assistance. This means lot of Anna’s time is consumed in storage of these documents on her
system and the system being a technical device can crash anytime. This further puts the entire
work till date at risk, which needs to be thought upon. On the other hand such data related issues
and time inefficiency need to be solved with immediate attention.
Current computing resources and uses

Current computing resources used in the business comprise of computer device only. Once any
document is worked upon, the documents are then stored on hard drive of Anna’s device using
pen drive. Thus, the hard drive is the only source of storage.
Anticipated future computing needs

Due to the growing trend of our business, we need to look for some serious technological change
like Enterprise resource planning (ERP). This is an efficient business process management
software that provides one central repository for all information thus improve the flow of data
across the business.
In order to be visible in the competitive market, we need to put the required process in place to
familiarize the entire team with ERP system and develop custom report cards. Making sure data
is being collected and managed in the central data management system will be a priority for us in
the next three years. For our payroll and accounting clients, we shall be switching to MYOB
Essentials as it has plenty of reports in the application, ready to go including the essential GST
report for completing your BAS as well as Profit and Loss. This is the best feature of MYOB
Essentials to be able to attach documents relating to certain reports in the accounting system for
detailed information by using the export functions. Both the computing systems are cloud based,
thus all the data shall be stored online and making it easy to access from any location and any
device. This will further enhance the performance and efficiency by saving time and better
results. Also, this shall eliminate the risk of losing data.
Implementation strategies
An extensive Training calendar has been designed to ensure the staff the well equipped with the
required knowledge and training to adopt the new administrative procedures. Furthermore, the
new software training is aligned in accordance to the new administrative procedures to let the
staff to imply the process during the training. This will give ample opportunity to the staff to get
hands on and better understanding of application of the new policies and procedures. Besides,
this monthly meet shall be scheduled at the beginning of every month to review and challenges
faced in the previous month to ensure the transition to new systems and procedures has been
smooth.
===============================================================================
Accounting Incorporated
Anticipated business operation
• Over the course of the coming weeks, we generally expect to see an increased need for
working independently. Employees should be able to review and save their own data
without risk of loss and to eliminate the tedious necessity of reviewing each other’s work.
• The administration manager should be able to handle archives and communicate
with other consultants.
• With the scope of cloud computing, data can be backed up online without the need of a
hard drive storing thousands of files.
Current computing resources
• The company currently owns three 27 inch HP Pavilion desktops that have an intel core
i7-8700T processor, 16GB RAM and 2TB memory. The desktops are all loaded with
Windows 10 Home for ease of use
• There are also 2 laptops, 15.6 inch, model HP ProBook 455 G, also using
windows 10
Current uses of computing resources
The computers are used to create the templates, correct other documents and store other documents
• Storage capacity will be increased. Cloud can offer you the possibility of storing your files and
accessing, storing and retrieving them from any web-enabled interface. The web services
interfaces are usually simple. At any time and place you have high availability, speed,
scalability and security for your environment. In this scenario, we will only be paying for the
amount of cloud storage they are actually consuming, and do so without the worries of
overseeing the daily maintenance of the storage
infrastructure.
• Using the new back up system, we can now automatically dispatch data to any location
across the wire with the assurance that neither security, availability nor capacity are issues.
• Since the computing system we have is somewhat reliable, the next move is to update the
system to introduce cloud computing
• The first step is to create a cloud storage platform on-premises. A system that both
legacy applications and new modern applications can utilize without having to refactor
applications. This means buying an object storage system that supports both legacy
protocol access like NFS and SMB, as well as S3 support.
• The next step is to move to the cloud. Here, the object storage solution should provide the
ability to synchronize data to the cloud based on policies. This will aid the company to
replicate all the data to the cloud, while also moving old, archive, or infrequently accessed
data to the public cloud. The important capability is, again, that simultaneous access to
data, which means that a cloud service that is expecting data stored in an object store can
access that data via the S3 protocol.
• The final step in the process is to go multi-cloud, essentially synchronize data between
clouds. Multi- cloud capabilities give the organization the opportunity to take advantage
of services unique to certain providers or take advantage of better compute or storage
pricing.
===========================================================================
1. Introduction
Accountants Support (AS) needs to update/upgrade their administrative procedures specially to update
the storage filing access system for their documents. The way the system is at present it is not efficient
and time wasting and frustrating for everyone. Anna the boss wants to change to a better more efficient
system and has asked to produce a report to look into this.
This is first report about the Administration needs of the business. This report will provide the basis
to look at best solution to AS issues.
2. Determine the company’s current administration resources
a. Current computing resources

- Simple hard drive, folder, hard copy
- Trying to find the easy way, purchase the cloud storage
- Have 6 consultants, work from home, using their own computers and internet,
- All consultants are mac users
- At the offices, there are Macs available
- At the moment, 2300 documents and takes up 2GB of hard drive, store then on the hard drive
- all staff use Apple computers with Windows Office programs, usually Word and Excel, but
PowerPoint files are also developed when necessary.
- All 6 consultants use Mac Book Airs with 1.8 GHz processors and 8 GB of memory
- Anna and office 2 x iMacs with 2.3GHz processors and 1TB of memory
This document is Administration Needs Report Template
It is part of the supporting resources for Assessment Task 1 of BSBADM504.
3. Current business activities/operations.
- The distributions need to be written or reviewed as email attachments
- It passes staffs to each other in the same way when they need assistance.
- All of these products are used to
- Create document template such as invoices, order forms and accounting spreadsheets
- Making adjustments for the template
- Sharing documents between laptops
- Store the documents on the default hard drive of the laptops
- Skype conference call
- Contact with customers, wherever they are
4. Anticipated business operations

- Anna should concentrate selling & negotiating new projects, leaving the writing and
editing to the contractors.
- Account Support (AC) has been running by Anna for the past ten years. Since she was first
started as a small business, documents that she created or received are all stored in the
main computer at her office. In order for the other consultants to gain access to those
documents, they will email Anna and she would email them back back as a file attachment
via email. That method seems to be fine at first but right now, her business is growing day by
day, meaning that there will be more and more documents will be needed to be stored
properly
- Anna is looking for new solution to fix this situation. So she hired an administration
manager to take care of this and she can work on improving her business, increase sales
and profits.
- Doubling of work within next 3 years
- Double storage needed
- Eliminate emailing of documents
24
© RTO Works 2019
5. Anticipated future computing needs _ next 3 years
- Eliminate email (it is obsolete and takes a lot time to check)
- Independent working (will be able to work at home)
- suggest ADM takes over the admin role at storing and manageable the contractors so AS is
free to focus on building up business - marketing etc.
- Stable and fast internet connection since most of the documents will be stored online via the cloud
so a good internet connection is a must
- Procedure guide sheet when uploading documents to the cloud
- Monthly/weekly check of the cloud system making sure that all the documents are in place
6. Implementation strategies
Account Supports will be needed to complete these tasks:
- Set up a meeting with all the consultants, employees to introduce the system, product
- Ask them to create an account for the cloud storage system
- Introduce them the guide sheet procedures of uploading file onto the cloud
- Making sure that all of them understand everything
- Show them how it is done by uploading previous documents
- Monthly checking in with all the consultants, making sure that they know what they are doing
- Create an admin account for Anna and show her how to access, control the documents, problems
that could be happened, etc
7. Conclusion and recommendations

Based on this information, I recommend that AS looks at a cloud bases data storage system such as
DropBox, this could be a good affordable solution to the issues and improve operations of business.
I suggest we continue researching this option.
===============================================================================
Anticipated business operations
Anna works with three to six colleagues, working as consultants, on most projects. Each contributes the required
resources and then edits or proofreads each other’s documents.
Changes that should be made to operate business administratively:
Better ways to measure performance
Use a standard system to assess how your business is doing. Measure your small business KPIs with the same
methods each time. Look for patterns in your data. Use the patterns to make smart decisions for your business
operations.
Good and improved inspiration techniques for employees

Employees are the eyes and ears of your business operations. If there are weak spots in your system, its likely
employees know about them. It’s also likely they want a better process for completing tasks. But when your staff
thinks you’re a “my way or the highway” leader, they usually aren’t motivated to come up with solutions.
Setting of time aside for reflection
It’s hard not to get caught up in the daily hustle of running a business. But if you forget to stop and look at your
business operations, you’ll never know if they’re effective. Take a step back to review your business plan and
processes. Schedule time as a part of your workweek to follow through on your evaluation.
 5 Laptops with following configuration-
Up to 10th Generation Intel® Core™ i7-10750H

NVIDIA® GeForce GTX® 1650 Ti 4GB GDDR6
Up to 500GB M.2 PCIe NVMe Solid State Drive
Up to 8GB RAM
Processor: Intel Celeron J4025, Base Speed: 2.0GHz, Max Speed: 2.9 GHz, 2 Core, 2 Threads, 4MB Cache
Operating System: This is a DOS based all in One
Memory and Storage: 4GB RAM DDR4-2400, Expandable up to 8GB | 1TB HDD
Display: 19.5-inch (1440x900), Brightness: 250 nits | Wide Viewing Angle
Graphics: Integrated Intel UHD Graphics 600
 Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS)

 Hybrid cloud and multi-cloud
 Test and development
 Big data analytics
 Cloud storage
 Disaster recovery
 Data backup
Backup and recovery:
When you choose cloud for data storage the responsibility of your information also lies with your service provider.
This saves you from the capital outlay for building infrastructure and maintenance. Your cloud service provider is
responsible for securing data and meeting legal and compliance requirements.
Test and development:
The good storage system can provide an environment to cut expenses and launch your apps in the market faster.
Rather than setting up physical environments developers can use the cloud to set up and dismantle test and
development environments. This saves the technical team from securing budgets and spending critical project time
and resources.
Business Processing:
Many business management applications like customer relationship management (CRM) and enterprise resource
planning (ERP) are also based on a cloud service provider. Software as a Service (SAAS) has become a popular
method for deploying enterprise level software.
1. Assessment of your business workflow, applications, and services
The assessment of existing workflow, applications, and services will help you in migration. This determines
opportunities for digital innovation within business production. This will result in a clear target of benefits upon cloud
migration. Also, it will provide a list of apps and workloads that are cloud-ready.
You can examine procedures and infrastructure if they need cloud migration. You also need to check which one
should remain on-premise. Cloud migration is not compatible with all workflows and businesses right away. Thus,
advisory services need to assess the existing system.
Only those areas that would improve in migration should be part of the cloud adoption. After the assessment, the
cloud strategy is the next step on how to implement cloud computing.
2. Development of a strategy on how to implement cloud computing
Creating a strategy on how to implement cloud computing can help you plan migration. Cloud migration is a
technical and complicated procedure. Even experts need to specify a strategy that will keep them on track. This
guide is necessary to stick with the standards of how to implement cloud computing. Experts in advisory services
use this strategy on how to implement cloud computing:
A. Analyze business costs and benefits based on how to implement cloud computing.
For an enterprise-wide implementation, it is necessary to analyze money matters. How much would you need to
spend during the cloud migration? How much would you earn out of cloud migration? You need to know how much
you are willing to spend for the people who know how to implement cloud computing. You also need to compute if
the price is worth the benefits that you will get after the implementation. Make sure that a cost-benefit analysis helps
you decide on your business interest.
B. Create an IT roadmap on how to implement cloud computing.
Cloud implementation needs a clear plan of implementation. Thus, it is necessary to create an IT roadmap. An IT
roadmap is applicable to any industry that needs cloud migration. Thus, there are different kinds of IT roadmap:
Enterprise IT roadmap
IT project roadmap
IT architecture roadmap
Engineering IT roadmap
An IT roadmap enumerates the clear process of cloud migration. This IT roadmap can help you plot the timeline and
the tasks to finish for a successful migration. You need a map that can deliver cost savings, timely tasks, and
scalability of resources. An IT roadmap can list down and answer how to implement cloud computing for any
industry.
C. Define pointers on how to implement cloud computing.
Clear pointers on how to implement cloud computing can help place details on the process. This will ensure that
cloud migration covers all the demands of an area in production. An overlooked detail could mess up cloud
adoption. It cloud interrupt the business workflow. These pointers should be part of the transformation process,
technologies, and capabilities.
These are the basic advisory services that cloud computing solutions can extend. Learn how to implement cloud
computing. At the same time, identify the experts in digital transformation. Transform your business into a cloud-
ready enterprise
===============================================================================
 Anticipated business operations (over the next three years);
 Anna should concentrate selling & negotiating new projects, leaving the writing and editing to the
contractors.
 Double storage needed
 Eliminate emailing of documents
 Staff members should be able to outline remotely and save their personal information
 Current computing resources;
Memory: 4 GB RAM
Storage: 500 GB internal storage drive
Monitor/Display: 14" LCD monitor resolution of 1600 x 900 or better.
Network Adapter: 802.11ac 2.4/5 GHz wireless adapter
SPECIFICATION
Display: 15.6 inches Full HD with Anti-glare technology (1920*1080), 60 Hz refresh rate
Processor: 10th Gen Intel Core i5 1035G1 processor with 4 cores and 3.6 GHz clock speed, 6 MB Cache.
Operating System: Preloaded Windows 10 Home with lifetime validity
Storage: 512 GB SSD (Fast Storage)
RAM: 8 GB DDR4 up to 16 GB with 2667 MHz
 Current uses of computing resources;
1. Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS)

Infrastructure-as-a-Service (IaaS) delivers fundamental compute, network, and storage resources to
consumer’s on-demand, over the internet, and on a pay-as-you-go basis. Using an existing infrastructure on a
pay-per-use scheme seems to be an obvious choice for companies saving on the cost of investing to acquire,
manage, and maintain an IT infrastructure.
Platform-as-a-Service (PaaS) provides customers a complete platform—hardware, software, and infrastructure

—for developing, running, and managing applications without the cost, complexity, and inflexibility of building
and maintaining that platform on-premises. Organizations may turn to PaaS for the same reasons they look to
IaaS, while also seeking to increase the speed of development on a ready-to-use platform to deploy
applications.
2. Hybrid cloud and multicloud

Hybrid cloud is a computing environment that connects a company’s on-premises private cloud services and
third-party public cloud into a single, flexible infrastructure for running the organization’s applications and
workloads. This unique mix of public and private cloud resources provides an organization the luxury of
selecting optimal cloud for each application or workload and moving workloads freely between the two clouds
as circumstances change. Technical and business objectives are fulfilled more effectively and cost-efficiently
than could be with public or private cloud alone.
3. Test and development

One of the best scenarios for the use of a cloud is a test and development environment. This entails securing a
budget, and setting up your environment through physical assets, significant manpower, and time. Then comes
the installation and configuration of your platform. All this can often extend the time it takes for a project to be
completed and stretch your milestones.
With cloud computing, there are now readily available environments tailored for your needs at your fingertips.
This often combines, but is not limited to, automated provisioning of physical and virtualized resources.
4. Big data analytics

One of the aspects offered by leveraging cloud computing is the ability to use big data analytics to tap into vast
quantities of both structured and unstructured data to harness the benefit of extracting business value.
Retailers and suppliers are now extracting information derived from consumers’ buying patterns to target their
advertising and marketing campaigns to a particular segment of the population. Social networking platforms are
now providing the basis for analytics on behavioral patterns that organizations are using to derive meaningful
information.
5. Cloud storage
Cloud can offer you the possibility of storing your files and accessing, storing, and retrieving them from any
web-enabled interface. The web services interfaces are usually simple. At any time and place, you have high
availability, speed, scalability, and security for your environment. In this scenario, organizations are only paying
for the amount of cloud storage they are actually consuming, and do so without the worries of overseeing the
daily maintenance of the storage infrastructure.
There is also the possibility to store the data either on- or off-premises depending on the regulatory compliance
requirements. Data is stored in virtualized pools of storage hosted by a third party based on the customer
specification requirements.
6. Disaster recovery
Yet another benefit derived from using cloud is the cost-effectiveness of a disaster recovery (DR) solution that
provides for faster recovery from a mesh of different physical locations at a much lower cost that the traditional
DR site with fixed assets, rigid procedures and a much higher cost.
7. Data backup
Backing up data has always been a complex and time-consuming operation. This included maintaining a set of
tapes or drives, manually collecting them, and dispatching them to a backup facility with all the inherent
problems that might happen in between the originating and the backup site. This way of ensuring a backup is
performed is not immune to problems (such as running out of backup media), and there is also the time it takes
to load the backup devices for a restore operation, which takes time and is prone to malfunctions and human
errors.
Cloud-based backup, while not being the panacea, is certainly a far cry from what it used to be. You can now
automatically dispatch data to any location across the wire with the assurance that neither security, availability
nor capacity is issues.
 Anticipated future computing needs (over the next three years);
 Eliminate email (it is obsolete and takes a lot time to check)

 Independent working (will be able to work at home)
 Suggest ADM takes over the admin role at storing and manageable the contractors so AS is free to focus
on building up business - marketing etc.
 Stable and fast internet connection since most of the documents will be stored online via the cloud so a
good internet connection is a must
 Procedure guide sheet when uploading documents to the cloud
 Monthly/weekly check of the cloud system making sure that all the documents are in place
First of all, the company needs to be introduced to the cloud storage facility with the capacity of storing
more data. Storing data on cloud is more secure and easily accessible for the employees. It is also easy
and efficient for the company to communicate the data to clients. Secondly, the current computing
resources of the company are also inadequate and inefficient, so increasing the RAM size and latest
computer processors could be beneficial. Furthermore, the new software that could handle more numbers
of users than the existing one needs to be developed to cope up with the increased business operations
and more employees. Finally, every users of the company needs to be informed about the changes in the
computer’s software and hardware. This could be done by individual or group discussion, training and
regular feedback from staff. The software developers should make the necessary changes to the
accounting software on the basis of those feedbacks and changes in the technologies.
===============================================================================
Organization: Accountants Support
Date: 08/03/2021
Prepared by: Nitin Panjeta
Anticipated business operation
 Account Support (AC) has been running by Anna for the past ten years. Since she was first started as a
small business, documents that she created or received are all stored in the main computer at her office. In
order for the other consultants to gain access to those documents, they will email Anna and she would
email them back as a file attachment via email. That method seems to be fine at first but right now, her
business is growing day by day, meaning that there will be more and more documents will be needed to be
stored properly
 Anna is looking for new solution to fix this situation. So she hired an administration manager to take care of
this and she can work on improving her business, increase sales and profits.
 Doubling of work within next 3 years
 Intel Core i5-8365U Processor

 4GB DDR3 2400 RAM
 120 GB Solid State Drive
 15.6″ Wide Screen Display
 Microsoft Windows 7 Pro(or other least expensive Microsoft Windows operating system)
 On board 10/100/1000 Mbps Ethernet NIC
 On board Wireless NIC
 On board HD Audio
SPECIFICATION
OS : Windows 10 Home
Display : 15.6" (1920 x 1080)
Processor : Ryzen 7 | 2.9 GHz
Memory : 512 GB SSD/4 GBGB DDR3
Weight : 2.37
Dimension : 357 x 239 x 22.5
Private cloud and hybrid cloud
Among the many incentives for using cloud, there are two situations where organizations are looking into ways
to assess some of the applications they intend to deploy into their environment through the use of a cloud
(specifically a public cloud). While in the case of test and development it may be limited in time, adopting a
hybrid cloud approach allows for testing application workloads, therefore providing the comfort of an
environment without the initial investment that might have been rendered useless should the workload testing
fail.
Test and development
Probably the best scenario for the use of a cloud is a test and development environment. This entails securing a
budget, setting up your environment through physical assets, significant manpower and time. Then comes the
installation and configuration of your platform. All this can often extend the time it takes for a project to be
completed and stretch your milestones.
Big data analytics

One of the aspects offered by leveraging cloud computing is the ability to tap into vast quantities of both
structured and unstructured data to harness the benefit of extracting business value.
advertising and marketing campaigns to a particular segment of the population. Social networking platforms are
now providing the basis for analytics on behavioral patterns that organizations are using to derive meaningful
information.
File storage
Cloud can offer you the possibility of storing your files and accessing, storing and retrieving them from any web-
enabled interface. The web services interfaces are usually simple. At any time and place you have high
availability, speed, scalability and security for your environment. In this scenario, organizations are only paying
for the amount of cloud storage they are actually consuming, and do so without the worries of overseeing the
daily maintenance of the storage infrastructure. There is also the possibility to store the data either on or off
premises depending on the regulatory compliance requirements. Data is stored in virtualized pools of storage
hosted by a third party based on the customer specification requirements.
Disaster recovery
This is yet another benefit derived from using cloud based on the cost effectiveness of a disaster recovery (DR)
solution that provides for a faster recovery from a mesh of different physical locations at a much lower cost that
the traditional DR site with fixed assets, rigid procedures and a much higher cost.
1. Enhanced Performance of Internet

With the help of the Internet of Things, the quality of the internet can be increased. With the help of the IoT
and Cloud computing, we can store data in the cloud, for further analyze & provide enhanced performance.
The users expect high-quality fast-loading services and application. The network provided will be faster and
the ability to receive and deliver that data will be quick.
2. Modular Software Will Be Priority

The size of an individual program along with the complexity is increasing regularly. This leads to the fact that
Cloud technology will soon require advance system thinking. We can see software development from many
angles because in the future applications will store in places other than the cloud. This application will store on
different modules, on servers of different Cloud Service.
This can also reduce the cost of software as placing components of the program on different storage is
economical.
3. Internet of Things Along With Cloud Computing

The internet of things is also one of the leading Technology is it comes with continuous innovation in real time
Data Analytics and cloud computing. There are many machine-to-machine communication, data, and process
occurring. We can do it easily with the help of cloud computing.
4. Data Shows How Future Changes

The cloud computing market is growing at 22.8 percent and will exceed $127.5 after 2018. By 2018, 62% of all
CRM software will be cloud-based. Moreover, 30% of all application spending is for software as a service based
applications.
Account Supports will be needed to complete these tasks:
 Set up a meeting with all the consultants, employees to introduce the system, product
 Ask them to create an account for the cloud storage system
 Introduce them the guide sheet procedures of uploading file onto the cloud
 Making sure that all of them understand everything
 Show them how it is done by uploading previous documents
 Monthly checking in with all the consultants, making sure that they know what they are doing
Create an admin account for Anna and show her how to access, control the documents, problems that could be
happened, etc
=======================================================================================
3. Send an email to Anna (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.
It should introduce and summarise the contents of the attachment and seek their feedback and
approval to move forward with the project.
Attach your Administration Needs Report to the email.
To: anna@gmail.com
From: ankit@gmail.com
I would like to inform you about the report that has been prepared based on the meeting with the stakeholders on
10th March 2021. This report is very much useful as it provides the full information regarding the basic information of
the organization, which includes:
 Anticipated business operations

 Anticipated future computing needs
 Implementation strategies
So, I request you to review and give feedback. I need your approval to move forward with the project
Sincerely
Ankit Kumar
Administrative Manager
===============================================================================
Dear Anna,
Hope you are well.
In light of the growing list of businesses, the workload is increasing and so is the data has eventually brought
us to a stage to address for data storage and time inefficiency. Some high- efficient systems of Enterprise
resource planning (ERP) and MYOB essentials has come as highly recommended. ERP is an efficient
business process management software that provides one central repository for all information thus improve
the flow of data across the business.
Both the computing systems are cloud based, thus all the data shall be stored online and making it easy to
access from any location and any device. This will further enhance the performance and efficiency by saving
time and better results.
Please find attached the Administration needs report. With an aim to implement the two computing systems in
the business and achieve higher profitability, a training calendar has been designed to support the staff to
adopt the new procedures over the next three years.
We look forward to your kind guidance after your perusal. Please advice
further.
Kind Regards, Mohinder Pal Singh
===============================================================================
Dear Anna
I would like to inform you about the report that has been prepared based on the meeting with the
stakeholders on 20 May 2020. I was pleased that the company took this initiative to encounter with its current
and future administrative need.
Please find the attached administrative need report documents with this email. I would like to get your view on
this email. I would be happy to get your suggestion or comments that you might want to add.
I am looking forward for your approval to this report and work with the project.
===============================================================================
Dear Anna,
As we discussed, and with the meeting we have conducted. I have come up with the solution which is using
cloud base storage, such as Dropbox. This could be a good long term solution for the business and be able
to fix a lot of the company’s situation
Attached to email is the Administration Needs Report that I have written discussing the issues and needs
of your business right now.
Please have a review at this report at your earliest convenient and do not hesitate to contact me if you
have any concerns.
Kind regards
NGUYEN, Minh Thanh Mr Minh
Accountants Support AS Administration Manager
======================================================================================
To: anna@gmail.com
From: manjeet@gmail.com
Subject: Providing overview of the administration needs report
Respected madam,
I am sending this email to you to inform you that the administrative department had made an administrative needs
report to anticipate the needs of the organization. This report is very much useful as it provides the full information
regarding the basic information of the organization, which includes:
 Anticipated business operations

 Anticipated future computing needs
 Implementation strategies, etc.
This report attached below for your reference and approval, so please go through it once and share your feedback.
Thanking you
Manjeet Singh
=======================================================================================
To: Anna (Assessor)
From: Aditya Sagwal
Attachment: Administration Needs Report
Subject: Administrative need report
Dear Anna,
I would like to inform you about the report that has been prepared based on the meeting with the stakeholders on
28th February 2021. I was pleased that company took this initiative to encounter with its current and future
administrative need.
Please find the attached administrative need report documents with this email. I would like to get your view on this
email. I would be happy to get your suggestion or comments that you might want to add.
Sincerely
Aditya Sagwal
=======================================================================================
To: Anna@gmail.com
From: nitin@gmail.com
Dear Anna
Good morning. Hope you are having a great time. I have prepared administrative needs report.
This report is really very helpful in estimating the Current computing resources, Current uses of computing
resources, anticipated future computing needs and cloud Implementation strategies.
So, I request you to review and gave positive feedback. I need your approval to move forward with the project
Sincerely
Nitin Panjeta
=======================================================================================
4. Write a cloud-based data storage report.

When you have received authorisation from Anna, research cloud-based data storage options to
determine whether they could deliver what Accountants Support needs.
Review the Finance Policy and Procedures to ensure that your report fulfils the supplier
requirements as set out there.
Your report should be about three pages long and include the following:
 An explanation of the fundamentals of cloud-based data storage. Anna has a fairly basic
level of computer literacy, so ensure that the explanation is aimed at her level.
 Relevant legislation. Give a summary of legislation which may affect the use of cloud-based
data storage.
 Details of at least three cloud-based data storage services that could be used by
Accountants Support. The details should include the price of the services and what
services are being offered. These details should be contained in screen shots.
 A basic cost-benefit analysis of the move to cloud-based data storage. You are also
required to describe how you undertook the analysis.
 Identifying any potential risks of moving to cloud-based data storage.
 Potential opportunities and risks associated with introducing cloud-based data storage to
Accountants Support.
 Your recommendation of what type of cloud-based data storage service would be
appropriate for Anna’s needs.
 Make a business case for using cloud-based data storage in the future.
Use the Cloud-based Data Storage Report Template to guide your work.
Fundamentals of cloud-based data storage
The cloud storage is a storage space available to store data on remote servers which can be accessed from the
cloud (or the internet). The data is managed, maintained and backed up remotely, for which the users generally pay
a monthly or per consumption rate.
Cloud storage uses data centers with massive computer servers that physically store the data and make it available
online to users via web. Users can remotely upload their content, store them and retrieve the data as and when
required. With the introduction of cloud, now you don’t need to purchase servers, external hard drives and memory
sticks to carry your data from one place to another.
Working of cloud storage:
Cloud storage involves at least one data server that a user connects to via the internet. The user sends files
manually or in an automated fashion over the Internet to the data server which forwards the information to
multiple servers. The stored data is then accessible through a web-based interface.
Cloud storage systems involve vast numbers of data servers to ensure their availability. That way, if one
server requires maintenance or fails, the user can rest assured that the data has been replicated elsewhere
to ensure availability. For example, the Amazon AWS Cloud spans 55 availability zones in 18 geographic
regions at the present time.
While the data in a public cloud is replicated in different physical locations for fault tolerance and disaster
recovery purposes, the primary or local location tends to be nearer physically to the company's facility using
it so the data can be processed faster and at lower costs then, say choosing a primary location halfway
around the globe.
Cloud storage management trends continue to unfold with more companies extending out to the cloud.
Public clouds are managed by public cloud service providers. Their infrastructure and services include:
 Servers
 Storage
 Networking
 Data center operations
Cloud data storage resources can be provisioned in the following ways:

 By end users using a web interface that are paying for capacity on a per-transaction basis
 By users who specify pre-determined capacity which is prepared in advance of the service. The
customer then pays for the service monthly or pays a flat fee.
 By the service provider which allocates resources dynamically as needed. Payment is on a pay-per-
use basis.
Cloud benefits:
Reduced Cost: It is cost-effective. Cloud computing provides a pay-as-you-go model, which means that you only
have to pay for the resources that you use. This model brings with it many benefits, including.
 There is no upfront cost.

 You do not need to buy hardware and infrastructure.
 You do not need to maintain the hardware.
 You can stop paying for resources that are no longer needed.
 It leads to better cost prediction.
Flexibility: Flexibility benefits derive from rapid provisioning of new capacity and rapid relocation or
migration of workloads. In public sector settings, cloud computing provides agility in terms of procurement
and acquisition process and timelines.
Sustainability: The poor energy efficiency of most existing data centers, due to poor design or poor asset
utilization, is now understood to be environmentally and economically unsustainable. Through leveraging
economies of scale and the capacity to manage assets more efficiently, cloud computing consumes far less
energy and other resources than a traditional IT data center.
Secure: You have physical security – The data centers are equipped with walls, cameras, security personnel,
gates, and so on to protect their assets. You have digital security – The cloud providers make sure that your data is
secure from any potential threats and unauthorized users.
Cloud- based data storage service options
Google drive
Apple iCloud
Dropbox
Relevant legislation.
 The Privacy Act 1988 (the Privacy Act) regulates any overseas disclosures of personal information, a
matter that is clearly relevant to many cloud computing implementations. Any organization covered by
the Australian Privacy Principles under the Privacy Act must comply with certain obligations when
disclosing personal information outside of Australia.
 Small business consumers of the cloud remain protected by the overarching consumer protection
framework that applies to all goods and services in Australia – the Australian Consumer Law (ACL). The
ACL is technology neutral and provides protection against:
 False or Misleading Representations;
 Unconscionable conduct
 Product Guarantees
Cost-benefit analysis
On premises Google drive

Configuratio Cost Configuratio Cost
n n
Server cost $15000 Server cost $15000
Electricity bill $3500 Electricity bill $1000
CPU cores $4000 CPU cores $2000
Internet $5000 Internet $2000
charges charges
Employee $50000 Employee NIL
salary salary
Total $64000 $20000
Difference $44000
Risks
 Security: Although cloud service providers implement the best security standards to store important
information. But, before adopting cloud technology, you should be aware that you will be sending all your
organization's sensitive information to a third party, i.e., a cloud computing service provider. While sending
the data on the cloud, there may be a chance that your organization's information is hacked by Hackers.
 Cloud credentials: The basic value proposition of the cloud is that it offers near-unlimited storage for
everyone. This means that even an enterprise’s data is usually stored along with other customers’ data,
leading to potential data breaches via third parties
 Data leakage: Most of the businesses that have held back from adopting the cloud have done so in the fear
of having their data leaked. This feat stems from the fact that the cloud is a multi-user environment, wherein
all the resources are shared. It is also a third-party service, which means that data is potentially at risk of
being viewed or mishandled by the provider
 No control over data: With cloud services like Google Drive, Dropbox, and Microsoft Azure becoming a
regular part of business processes, enterprises have to deal with newer security issues such as loss of
control over sensitive data. The problem here is that when using third-party file sharing services, the data is
typically taken outside of the company’s IT environment, and that means that the data’s privacy settings are
beyond the control of the enterprise
Opportunities
 Access to automatic updates: Access to automatic updates for your IT requirements may be included in
your service fee. Depending on your cloud computing service provider, your system will regularly be
updated with the latest technology. This could include up-to-date versions of software, as well as upgrades
to servers and computer processing power
 Flexibility of work practices: Cloud computing allows employees to be more flexible in their work
practices. For example, you have the ability to access data from home, on holiday, or via the commute to
and from work (providing you have an internet connection)
 Cost savings: Cloud storage for your business will come at little or no cost for a small or medium-
sized organization. This will reduce your annual operating costs and even more savings because it
does not depend on internal power to store information remotely.
 Scalability: With cloud storage, you only pay for the amount of storage you require. If your business
experiences growth, then the cloud operator can help accommodate your corresponding growth in
data storage needs. All you will have to do is vary how much you pay to extend the storage you
have. This also works in the same way if your business shrinks and you require less storage space
at a reduced rate.
Recommendation
I would like to recommend google drive as the cloud-based data storage for Anna’s office
100 GB plan
$25/year
Advantages:
 Generous free storage space
 Excellent productivity-suite collaboration
 Includes desktop-to-desktop file-syncing
 Many third-party integrations
 Cross-platform apps
Business case
The recommended cloud-based data storage for business is Google drive. It is one of the leading providers of cloud
storage services in the market today. Google drive is highly recommended for business because of the following
principal reasons.
 It offers flexible subscription options. Depending on the volume of the data that the company wishes to store,
they can choose the best and affordable option.
 It offers top security.
 It is affordable, therefore, enabling the company to save on costs.
=======================================================================================
Accounting Incorporated Cloud-based data storage
report

Cloud-based data storage has provision of additional computing resources as needed without going through
the cloud service provider. This can be a storage space, virtual machine instances, database instances, and
so on. In layman language, it enables storing large amount of data and can be accessed anywhere and any
number of devices. It eliminates the need of transferring data from one device to be accessed on another
device. It is not system based rather it is network based.

Cloud computing resources can scale up or down rapidly and, in some cases, automatically, in response to
business demands. The usage, capacity, and therefore cost can be scaled up or down with no additional
contract or penalties.
Examples of best researched cloud-based data storage services are as follows:

1. OneDrive is integrated into Windows 10's File Explorer. This is inbuilt in the computer system so it
doesn’t require downloading any new software or additional app. The only requirement is an updated
version of Microsoft window’s operating system. Additional it has a security feature known as Personal
Vault, which gives you an added layer of protection. There's an app for Android and iOS devices, and
there's even one in the App Store for Mac users. Thus, change of operating system is does not impact
the data. There is a free storage up to 5 GB, after which the cost is 100GB for $2.9 a month, 1TB for
$11 a month, Unlimited $14 a month. However, the yearly plans much cheaper for $99 every year
after getting it integrated in the windows system
2. Google Drive is a natural choice for users of Android devices as it's already integrated, but users of
other platforms expect more generous free storage too. It is email id based and more storage is free
up to 15 GB. After this limit, $2.50 per month is charged for every 100 GB. Unfortunately, no special
annual plans for fee are available despite the web interface is bit technical to understand unlike
OneDrive. Drag and drop of files is the most extensive feature of this storage system. It has additional
feature of automatic backups and sync to the desktop app.
3. Microsoft OneDrive has great integration with other Microsoft products with makes it bit easier to
understand and use it for existing users of Microsoft office Suite applications. The only backdrop is
Microsoft OneDrive doesn’t include more space free of charge. Free users get a mere 5GB of storage,
although it's relatively inexpensive to increase this to 50GB. If the system has Office 365, the system
automatically gets boosted to 1TB of space. The best feature of this storage system is it’s ability to edit
documents without downloading the documents which further enhance efficiency, saves time, reduces
internet costs and improves accuracy by eliminating duplicating documents. Beside, while sharing the
files, the receiver is not required to have the same storage system and shall be able to use the files
sent over the cloud based storage system.
The Information Privacy Act 2009 (IP Act) contains a number of privacy principles which set out the rules for
how personal information is to be collected, managed, used and disclosed by small businesses in Australia. The
business entities must comply to the below legislations while using the cloud based systems:
• Personal information as per the section 12 of the IP Act requires any information about an individual
who can be identified directly from the information, or whose identity can be reasonably ascertained by
reference to other information must be encompassed
• The privacy principles are the obligations set out in chapter 2 of the IP Act. These include the obligation
to comply with the Information Privacy Principles (IPPs) or, for health agencies, the National Privacy
Principles (NPPs), the contracted service provider principles in part 4 and the rules about transferring
personal information out of Australia in section 33.
• Transfer out of Australia rules: The IP Act only permits personal information to be sent out of Australia in
the circumstances set out in section 33. Businesses are responsible for checking where a cloud
provider operates from, even when dealing with an Australian company. If the provider, or the hardware
used by that provider, is not located in Australia, entities will need to ensure they comply with section 33
for any personal information sent to the cloud.
• Protection and security (IPP 4, NPP 4): businesses are required to ensure that personal information is
properly protected against loss and unauthorised access, use and disclosure. This refer to the level of
security to be considered and whether the information complies with the privacy principles.
Cost-benefit analysis is used to measure the benefits of a decision or taking action after deducting
the costs associated with taking that action. The process involves measurable financial metrics such as
revenue earned or costs saved as a result of the decision to pursue a project. In order to perform a cost-benefit
analysis, the below needs to be followed:
• Audit your current IT infrastructure costs: The audit will reveal the current expense incurred on running
the resources and what expenses would look like due to the new cloud environment. This baseline
assists in figuring out the potential cost of the cloud resources to be consumed by the business.
• Calculate your estimated cloud infrastructure costs: audit should give a solid understanding of the
network, storage and database capacity required to run the applications the business want to migrate
to the cloud. Like any other cloud services providers, google also have it’s own calculator to estimate
the cost involved in the process of switching to a cloud based storage system. The URL Google Cloud
Platform Pricing Calculator can be used to calculate the estimated cost of cloud infrastructure.
• Estimate cloud migration execution costs: Cloud providers charge fees for transferring data to their
systems, so these network costs have to be accounted for. Another high-ticket item may be the labor
involved in ensuring your company’s data is properly synchronized once you deploy to the cloud from
legacy systems.
Risks
Identify any potential risks of moving to cloud-based data storage.
No control over data: when using third-party file sharing services, the data is typically taken outside of the
company’s IT environment, and that means that the data’s privacy settings are beyond the control of the
enterprise. This can be handled by performing key management effectively from the beginning itself.
Data leakage: cloud being a multi-user environment, has all the resources are shared which means that data is
potentially at risk of being viewed or mishandled by the provider. There are also a number of external threats
that can lead to data leakage. Thus the best strategy is to depend on encryption and stronger passwords,
instead of the cloud service provider themselves.
Opportunities
MYOB Essentials shall be a great option for businesses who needed accounting software. It has been around
for decades and enjoys a great global reputation. There are plenty of reports in the application, ready to go
including the essential GST report for completing your BAS as well as Profit and Loss. This is the best feature
of MYOB Essentials to be able to attach documents relating to certain reports in the accounting system for
detailed information by using the export functions. Unfortunately, MYOB Essentials doesn’t provide a sample
company data to play with or test the technical features to practice. The only way to use the free trial is to enter
your own data into the application which is indeed a time-consuming task.
Recommendation
Enterprise resource planning would be the best suitable cloud based system for Accountants Support as it is a
small business. However, it will not only resolve the issue of data storage but also help the business improve
efficiency by collecting and managing the entire data at one place. Currently a significant amount of Anna’s
time is consumed in storage of these documents on her system and the system being a technical device can
crash anytime. This further puts the entire work till date at risk, which will be resolved by the use of ERP.
Essentially, it will allow Anna and other Consultants to focus on other projects and increase productivity.
Business case
We currently have lot of data issues. The most critical one’s is, every day, we seem to gather and then retain
more and more data. Due to our growth in business, our internal, transactional data volumes and needs are
growing. We are now adding massive amounts of external data, invoicing data, data from small business, data
from our suppliers, business data relating to medium business, to our existing data volumes. With this
increasing data load, we need to make the case for a pretty constant stream of data storage and
backup enhancements and new procedures.
It is more of a challenge when we dealing with "IT plumbing" like storage and backup with more crucial
benefits. So, we can reflect back on Accounting support business case successes and failures. From this, we
can recognize three successful practices.
First, focus the business case on what really adds value. But, when it comes to data, what is valuable? And,
just because data is available, does that mean we need it or will use it? To get started, we can two of the
below value-based critical questions:
• What decisions would you like to make?

• What data do you need in order to make those decisions?
If we are capturing data that does not map to making those decisions, we don't need it. Having some value-
based criteria upfront dramatically simplifies the entire storage and backup business case and project.
Second, not all of the data we capture is created equally and our processes should reflect this reality. We in
the current business scenario like to classify my data into several buckets -- regulatory, permanent record,
transitional and summary. We keep the regulatory data only for the required period of time; we keep the
permanent record data forever and we keep the transitional data for as long as it is useful for analysis. The
transitional data is also highly used for future reference.
Finally, I should take a truly objective look at alternatives to on-premise, self-managed data storage and
backup. It could be that doing it all myself is just not a battle that is worth fighting and despite consuming lot of
my time which can be spent on process improvements and other meeting with clients. No matter what, but we
cannot assume on-premise, self-managed is the most responsible, credible thing to do. At a minimum, taking an
honest look at the alternatives will give this business case analysis an element of validity.
The nature of data and data management is changing as volumes increase and technologies iterate. But, we
can still make attempts to safeguard and store data more efficiently, with this value-based business case by
applying some recommendations on how to manage the data after looking at various cloud based storage
systems.
=======================================================================================
Accounting Incorporated
Cloud-based data storage report

A cloud storage system needs just one data server connected to the internet. An employee sends copies of
files over the Internet to the data server, which then records the information. When the client wishes to
retrieve the information, he or she accesses the data server through a Web-based interface. The server then
either sends the files back to the client or allows the client to access and manipulate the files on the server
itself.
Cloud storage systems generally rely on hundreds of data servers. Because computers occasionally require
maintenance or repair, it's important to store the same information on multiple machines. This is called
redundancy. Without redundancy, a cloud storage system couldn't ensure clients that they could access their
information at any given time. Most systems store the same data on servers that use different power
supplies. That way, clients can access their data even if one power supply fails.

• pCloud offers no limit in terms of file size, making it ideal for storing large media files, although
there are some limits when it comes to bandwidth. The service covers all desktop and mobile
platforms, with a web-based login also available. You have of the option of forking out
additional money, on a monthly/annual/lifetime basis, for pCloud Crypto feature to encrypt
individual files.
• As a Microsoft platform, OneDrive is easily available and can easily boost productivity. You can
selectively sync files that are stored on your hard drive using OneDrive. Premium plans come
with Office 365, productivity tools, and tighter security.
This comes with free 5GB storage, and an additional 5TB for the premium package, which is quite
affordable
• Dropbox. For all its feature set, and the way that the storage service is built around ease of
sharing, it’s a little surprising that Dropbox is so stingy with the data. The free service only
gives users 2GB, and while there’s a way to get more data (such as referring friends to
Dropbox, for an additional 500MB per
referral, or being an active contributor on the forum), this data allowance is still well behind par in
comparison to other options. Certainly, if you use Dropbox for its photo backup features, or similarly
rich media, you’re going to hit that limit in no time, and the paid plans are similarly inefficient for what
you get.
1. The Privacy Act 1988 (Privacy Act) regulates the handling of personal information by
businesses with an annual turnover of more than $3 million, and certain smaller businesses.
We are subject to the obligations set out in the ‘Australian Privacy Principles’ or ‘APPs’. Our
key obligations include the following
• The privacy policies of cloud providers must state the intended disclosure arrangements of
personal information, including to any offshore storage destination/recipients (APP 1)
• Cloud providers can only disclose personal information to a person or organisation outside
Australia where they have taken reasonable steps to ensure the overseas recipient does
not breach the protections afforded under Australian privacy law. Further, cloud providers
remain legislatively
accountable for unauthorised or inadvertent data security breaches that may occur offshore (APP 8)
• Cloud providers must give an individual access to personal data held about them upon
request – and take reasonable steps correct any personal data if required (APP 10, APP 12,
APP 13)
• Cloud providers must take reasonable steps to secure personal data from misuse,
interference or loss and from unauthorised access, modification or disclosure (APP 11)
• Cloud providers must take reasonable steps to delete or de-identify personal information that
is no longer needed for the purpose for which it was collected (APP 11). Remember that the
Privacy Act may apply
2. Australian Consumer Law Small business consumers of the cloud remain protected by the
overarching consumer protection framework that applies to all goods and services in
Australia – the Australian Consumer Law (ACL). The ACL is technology neutral and provides
protection against
• False or misleading representations
• Unconscionable conduct
• Product guarantees.
• If a cloud service provider claims that a certain level of protection will apply to your data,
and fails to live up to its promise, it might be in breach of the ACL.
Since cloud computing uses on-demand pricing, it is important to calculate the cost of maintaining IT
infrastructure in house.
• It is important to understand the contribution of IT infrastructure costs to the monthly rental
structure in an organization. Hence, amortization parameter is calculated for servers and
other facilities so that
fair attribution of costs for various IT resources (hardware/software) can be brought about. This
parameter is required to calculate the monthly depreciation cost (amortization cost) of each
infrastructure item being considered.
• Electricity bill
• Internet charges
• Employee salary
Risks
• Consumers Have Reduced Visibility and Control. When transitioning assets/operations to
the cloud, we might lose some visibility and control over those assets/operations. When using
external cloud services, the responsibility for some of the policies and infrastructure moves to
the CSP.
• On-Demand Self Service Simplifies Unauthorized Use. Due to the lower costs and ease of
implementing cloud storage system, the probability of unauthorized use of cloud services
increases. However, services provisioned or used without IT's knowledge present risks to an
organization. The use
of unauthorized cloud services could result in an increase in malware infections or data exfiltration since
the organization is unable to protect resources it does not know about. The use of unauthorized cloud
services also decreases an organization's visibility and control of its network and data.
• Increased Complexity Strains IT Staf. Migrating to the cloud can introduce complexity into
IT operations. Managing, integrating, and operating in the cloud may require that the agency's
existing IT
staff learn a new model. IT staff must have the capacity and skill level to manage, integrate, and
maintain the migration of assets and data to the cloud in addition to their current responsibilities
for on-premises IT.
Opportunities
• Satisfy customer expectations for more and better services through online and mobile
channels, faster and more flexible delivery, and greater product selection.
• Large storage capacity for all documents with reduced risk of loss.
• Innovate by leveraging mobility, social media, the cloud, big data, and other disruptive
technologies.
• Lower the cost of business operations through operational excellence.
• Improve financial performance and its basis for competitive advantage.
• Allow greater focus on core competencies by outsourcing non-core activities and freeing up
capital, i.e., shifting CapEx to OpEx
Recommendation
Other than being readily available to our system, OneDrive for business is quite affordable hence reducing
the cost of implementation. The real power behind OneDrive for Business is that it gives employees a
place to store files and work on documents that is accessible from anywhere. People can generate
documents within their OneDrive space or upload documents and files and have a multitude of tools at their
disposal to organize their personal content.
One of the biggest advantages for OneDrive for Business is that it empowers users to easily
interact with MS Office files. With OneDrive for Business, we will have the full functionality of
PowerPoint, Word, Excel and most other Office 365 applications that interact with it seamlessly
in multiple ways.
Business case
Cloud computing can enable innovation, dramatically reduce capital and operating costs, increase
agility, and reduce time to market for new products and services. The cloud delivers benefits to
both the business, through enablement, and IT via operational improvements. In fact, it is often an
individual business unit that is leading the enterprise and IT towards cloud adoption.
Cost Savings May Be Significant With typical IT organizations spending over 30% of their budget
on infrastructure, shifting this work to the cloud can save our company anywhere from 10-20% of
our annual IT budget, savings that can either be returned to the firm or reinvested in growth and
innovation. This cloud run-rate economic advantage comes from two primary cost drivers: higher
utilization rates as a result of a significant drop in “capacity hoarding” and lower unit costs from the
increased scale, newer technologies, best practices, and improved operational efficiency of the
cloud providers.
The cost of ownership gap of 30 to 40% between traditional IT and public cloud services is
predicted to continue, if not widen, over the next few years, driving growth in the market for
high-quality and secure externally-hosted cloud capacity at over 40% per year.
In conclusion, I believe that cloud computing is the best move for Accounting Incorporated to make
as it will save us both time and money while also growing the company.
==========================================================================
1. Cloud-based data storage report

Cloud storage is a cloud computing model in which data is stored on remote server accessed from
the internet, or cloud. It is maintained, operated and managed by a cloud storage service provider on
a storage server that are built on virtualization techniques.
Relevant legislation
In Australia, there are two key laws that provide protection to consumers when using cloud
services.
The Privacy Act 1988 (Privacy Act) regulates how most businesses handle personal information.
Personal information is any information or opinion about an individual who is ‘reasonably
identifiable’.
When using a cloud service, you are also broadly protected by the Australian Consumer Law (ACL).
The ACL is technology neutral and provides consumers with protections against:
• unfair contractual terms and conditions;
• false or misleading representations;
• unconscionable conduct; and
• Product guarantees.
Cloud Based Storage services

There are various service providers for the cloud storage in the market. The top 10 service providers
and their quoted price are as follow.
Sn. Service Provider Price

1. Dropbox 2GB free
1TB for $10 a month with Dropbox Plus or
2TB for $19.99 a month with Dropbox
Professional, which has some added extras.
2. Google Drive 15GB free
100GB for $1.99 a
month 200GB for
$2.99 a month 2TB for
$9.99 a month 10TB
for $99.99 a month
3. Mega 50GB free.
200GB for $6 a
month 1TB for $12
a month 4TB for
$23 a month 8TB
for $35 a month
Cost benefit
Moving the business to the cloud eliminates the cost of hardware and maintenance. Removing these
capital expenditures and the associated service salaries can translate into significant cost savings.
Also the productivity increases with the cloud storage.
Potential Risks
With every kind of new technology, whether physical or virtual, there are security risks associated
with using cloud storage and file sharing apps. The main issue is that enterprises have to entrust the
security of their sensitive business data to third-parties, who may or may not be working in their best
interest. In fact, security or the lack thereof has restricted universal adoption of cloud services.
• No Control over Data: With cloud services like Google Drive, Dropbox, and
Microsoft Azure becoming a regular part of business processes, enterprises
have to deal with newer security issues such as loss of control over sensitive
data. The problem here is that when using third-party file sharing services, the
data is typically taken outside of the company’s IT environment, and that
means that the data’s privacy settings are beyond the control of the
enterprise.
• Data Leakage: There are also a number of external threats that can lead to
data leakage, including malicious hacks of cloud providers or compromises of
cloud user accounts. It is also a third-party service, which means that data is
potentially at risk of being viewed or mishandled by the provider.
• BYOD: BYOD brings major security risks if it’s not properly managed. Stolen,
lost or
misused devices can mean that a business’ sensitive data is now in the hands of a
third-party who could breach the company’s network and steal valuable information.
• Cloud Credentials: The basic value proposition of the cloud is that it offers
near- unlimited storage for everyone leading to potential data breaches via
third parties. While a credential compromise may not give attackers access
to the data within your files, it could allow them to perform other tasks such
as making copies or deleting them.
Potential opportunities
• Cost Savings: The first benefit is the cost advantage. Cloud storage is
generally more affordable because providers distribute the costs of their
infrastructure and services across many businesses.
Moving your business to the cloud eliminates the cost of hardware and maintenance.
Removing these capital expenditures and the associated service salaries can translate into
significant cost savings.
• Simplified Convenience: All you will need within your office is a computer
and an internet connection. Much of your server hardware will no longer be
necessary, which saves physical space and eliminates the need for
maintenance and employee attention.
Your cloud storage provider will maintain, manage and support your solution. This frees up
employees who would otherwise cover the tasks necessary for keeping your data safe and
your server(s) up and running.
• Enhanced Security: Instead of having hardware within your office, cloud

storage is housed in a data centre, providing enterprise-level security. There
is also no single point of failure in the cloud because your data is backed up to
multiple servers. This means that if one server crashes, your data stays safe
because it is stored in other locations. The potential risk of hardware
malfunction minimizes because your data is safely stored in redundant
locations.
• Mobility Opportunities: The mobility benefits provided by the cloud are

rapidly increasing for businesses of all sizes. If you work from multiple devices
– i.e. phone, tablet and desktop computer – you won’t have to worry about
manually adding the latest file onto each device. Instead, the newest version
of your document is stored in the cloud and will be easily accessible from any
of your devices.
• Scalable Service: With cloud storage, you pay for what you use, as you use
it. You do not need to anticipate how much storage space you will need for
the year and risk paying for unused space or running short. You can
adjust the resources available
through cloud storage providers and pay based on your current needs, modifying as they
change.
Recommendation on Cloud-based data storage service for anna’s need

I would recommend the use of Google Drive for as the cloud-based data storage for anna’s office.
This storage has all the advantages and less potential risks which were mentioned above. There
won’t be necessary of much detailed training regarding the use of it as every employee are already
using Gmail account for official or personal purpose. Google drive is
available for all mobile phone, tablet and PC operating system which are available currently in the
office. Google Drive has a website that allows users to see their files from any Internet- connected
computer, without the need to download an app.
Google drive for Individual user and work
Google gives every user 15 GB of free storage though Google One, Google Docs, Sheets and Slides
files do not count towards the storage limit This cloud storage is also shared with Gmail and Google
Photos. An unlimited number of photos at maximum 16 megapixels and videos at maximum 1080p
resolutions are stored for free using the "High quality" setting in Google Photos. Using the "Original
quality" setting uses Google Drive quota.
Google Drive for Work is a business version, a part of G Suite (formerly Google Apps for Work),
announced at the Google I/O conference on June 25, 2014 and made available immediately. The
service features unlimited storage, advanced file audit reporting and eDiscovery services, along with
enhanced administration control and new APIs specifically useful to businesses. Users can upload files
as large as 5 TB
Business Case for using cloud-based data storage in the future
Many businesses use several different devices during the day. Many times, operating systems on
computers and mobile devises are not compatible with different programs. It is difficult to choose among
any available cloud storage. Choosing programs that will run on several operating systems, be
convenient, secure and easy to use is important. Google drive enables us to share, edit and comment
on documents, presentations and forms from anywhere. Google Drive allows many features unavailable
with other programs.
Work anywhere: Whether you are at the office, home or on a business trip, Google Drive allows to
access your files and folders from anywhere including mobile phone. By accessing Google account, we
have full access to everything we need. There is no need to worry about file conversions as Google
Drive has the document, spreadsheet, power point and drawing apps you need so you can get to work
no matter where.
Uploading and file sharing in Google Drive: One of Google Drive's largest asset is file sharing. Users
can simply log into their own Google accounts or click on the link to view shared files. Even if someone
does not have a Google account they can view as a guest. Files written are automatically updated and
synced so that team or customers can view the files in real time. There's no need to email and wait for a
reply that can sometimes take time from your already busy day.
Multiple operating systems: No matter what kind of operating system, Google Drive will work on all
systems. There is no need to worry about file conversions. Google Drive provides you with up to date
versions that can be created on PC or Mac then viewed on your mobile phone.
Security in Google Drive: Google Drive presents a unique way to keep files safe yet allow others to
view and revise them. Only files that have been marked for sharing can be viewed by other people.
You control who sees your files and who can edit and make comments. You or those you choose as
administrators can add or remove individuals or groups viewing your files.
============================================================================
===
1. Fundamentals of cloud-based data storage

- Cloud-based storage is accessed via the internet, you can control it through application the
developer created or through their website
- It can store all kinds of files such as photos, email, music, calendars, contacts and other in
a central location. They can be set up to automatically sync with the cloud
- To secure your data, the systems use authentication processes like usernames and
passwords to limit access, and data encryption to protect data that is stolen or intercepted
en route
2. Cloud- based data storage service options
Dropbox iCloud OneDriv

e
Free storage 2GB 5GB 5GB
Price $33 $14.99 $20.60

(Bill monthly)
Storage Unlimited 2TB 1TB

(After
purchased)
Availability macOS x x x
Windows x x
iOS x x x
Android x x
Online editing x x x
File versioning x x x
a. Supplier Selection Review Checklist
For each new supplier being considered the following checklist must be completed:
✓ Is the supplier pricing competitive? Attach list to this checklist:
✓ What are the payment terms for this supplier?
✓ What is the return policy for this supplier?
✓ Does the supplier provide warranties, guarantees etc.?
✓ Are the suppliers’ representatives knowledgeable of the products/ services and industry?
✓ Is there an alternative to this supplier, has the alternative supplier been considered?
✓ What are the delivery services of the supplier?
✓ Has a credit check been undertaken for the supplier? (attach to this checklist)
✓ Has the Personal Property Securities Register (PPSR). been reviewed?
✓ Has the supplier been trade checked? (attach this to this checklist)
✓ insert relevant additional information to assist in the decision of appointing a new
supplier Drobox is checked against these points
3. Relevant legislation
The Privacy Act 1988
- The Privacy Act 1988 (Privacy Act) regulates the handling of personal information by
businesses with an annual turnover of more than $3 million, and certain smaller businesses
including health service providers and businesses that trade in personal information1.
- Personal information is any information or opinion that identifies an individual2. This includes
information that could be reasonably used to identify someone, such as a telephone number
in many cases. Businesses are subject to the obligations set out in the ‘Australian Privacy
Principles’ or ‘APPs’.
Australian Consumer Law

Small business consumers of the cloud remain protected by the overarching consumer protection
framework that applies to all goods and services in Australia – the Australian Consumer Law (ACL).
The ACL is technology neutral and provides protection against:
- False Or Misleading Representations;
- Unconscionable conduct
- Product Guarantees
4. Cost-benefit analysis
Look at the costs of introducing the new
system:
Initial research/report 4 hours x $50 $200

costs
Write both reports 3 hours x $50 $150
Admin costs 250 set up $250
$33.00 per month
Ongoing rental rental 396
costs
for Dropbox
Implementation Prepare presentation $200
cost
Presentation Equip hire $ 250
2 hours x 6
Training costs consultants $600
($50/ hour)
Total $
2046
Example in 12 months cost are approximation $2046
This is the cost of Dropbox for 1 year so now we must compare this to the savings that we hope to
make by using the Dropbox system.
The measure is mainly in terms of saving time
Anna - saving her time (say e.g. $50/h) by not having to constantly email back and forth each
document Say over the year Anna saves:
At least 1 hour per week x $50/ hour x 48 = $2400 per
year Then add time savings by consultants
An hour per month x $50/ hour x 11 month = $550
So: 6x x $550/ year = $3300 per
year
consultants So:
Anna’s time saving = $2400
Consultants time saving = $3300
Total time savings = $5700
Less cost = $2046
Net benefit = $3654 in first year
So a positive result / benefit

5. Risks
- No control over data: With cloud services like Google Drive, Dropbox, and Microsoft Azure
becoming a regular part of business processes, enterprises have to deal with newer security
issues such as loss of control over sensitive data. The problem here is that when using third-
party file sharing services, the data is typically taken outside of the company’s IT environment,
and that means that the data’s privacy settings are beyond the control of the enterprise
- Data leakage: Most of the businesses that have held back from adopting the cloud have done so
in the fear of having their data leaked. This feat stems from the fact that the cloud is a multi-user
environment, wherein all the resources are shared. It is also a third-party service, which means
that data is potentially at risk of being viewed or mishandled by the provider
- Cloud credentials: The basic value proposition of the cloud is that it offers near-unlimited
storage for everyone. This means that even an enterprise’s data is usually stored along with
other customers’ data, leading to potential data breaches via third parties
- Also maybe some resistance to new system by some staff
- Lower productivity initially
6. Potential opportunities and risks associated with introducing cloud-

based data storage to AC
- Reduce IT cost: Moving to cloud computing may reduce the cost of managing and
maintaining your IT systems. Rather than purchasing expensive systems and equipment for
your business, you can reduce your costs by using the resources of your cloud computing
service provider
- Collaboration efficiency: Collaboration in a cloud environment gives your business the
ability to communicate and share more easily outside of the traditional methods. If you are
working on a project across different locations, you could use cloud computing to give
employees, contractors and third parties access to the same files
- Flexibility of work practices: Cloud computing allows employees to be more flexible in their
work practices. For example, you have the ability to access data from home, on holiday, or
via the commute to and from work (providing you have an internet connection)
- Access to automatic updates: Access to automatic updates for your IT requirements may
be included in your service fee. Depending on your cloud computing service provider, your
system will regularly be updated with the latest technology. This could include up-to-date
versions of software, as well as upgrades to servers and computer processing power
7. Recommendation / Business case
- Like all businesses AS is always looking for ways to improve productivity, customer service and
lower costs. Technology helps business to do this in several ways. Dropbox in this case is a
good example. This technology will help AS improve the way it operates, increase productivity,
decrease chances of error by eliminating emailing of documents and improve generally a better
work system.
- The company is aiming to grow as double in next three years so the volume of work will increase
and this will bring more stress to the company with the current system
- The new system Dropbox is not an expensive system and is fairly easy to set up, learn and
use. It should not create problems for the staff.
- For these reasons, I recommend that Accountants Support adopts Drop Box Plus as its data
storage platform.
===============================================================================
Cloud computing is a comprehensive solution that delivers IT as a service. It is an Internet-based computing

solution where shared resources are provided like electricity distributed on the electrical grid. Computers in
the cloud are configured to work together and the various applications use the collective computing power as
if they are running on a single system.
The flexibility of cloud computing is a function of the allocation of resources on demand. This facilitates the
use of the system’s cumulative resources, negating the need to assign specific hardware to a task. Before
cloud computing, websites and server-based applications were executed on a specific system. With the
advent of cloud computing, resources are used as an aggregated virtual computer. This amalgamated
configuration provides an environment where applications execute independently without regard for any
particular configuration.
How Cloud Storage Works
Cloud storage involves at least one data server that a user connects to via the internet. The user sends files
manually or in an automated fashion over the Internet to the data server which forwards the information to
multiple servers. The stored data is then accessible through a web-based interface.
Cloud storage systems involve vast numbers of data servers to ensure their availability. That way, if one
server requires maintenance or fails, the user can rest assured that the data has been replicated elsewhere
to ensure availability. For example, the Amazon AWS Cloud spans 55 availability zones in 18 geographic
regions at the present time.
While the data in a public cloud is replicated in different physical locations for fault tolerance and disaster
recovery purposes, the primary or local location tends to be nearer physically to the company's facility using
it so the data can be processed faster and at lower costs then, say choosing a primary location halfway
around the globe.
Cloud storage management trends continue to unfold with more companies extending out to the cloud.
Public clouds are managed by public cloud service providers. Their infrastructure and services include:
 Servers
 Storage
 Networking
 Data center operations
Cloud data storage resources can be provisioned in the following ways:
 By end users using a web interface that are paying for capacity on a per-transaction basis
 By users who specify pre-determined capacity which is prepared in advance of the service. The
customer then pays for the service monthly or pays a flat fee.
 By the service provider which allocates resources dynamically as needed. Payment is on a pay-per-
use basis.
What Are The Benefits?
It is cost-effective
Cloud computing provides a pay-as-you-go model, which means that you only have to pay for the resources that
you use. This model brings with it many benefits, including.
 There is no upfront cost.

 You do not need to buy hardware and infrastructure.
 You do not need to maintain the hardware.
 You can stop paying for resources that are no longer needed.
 It leads to better cost prediction.
It is scalable
You can increase or decrease the resources and services at any given time according to your needs. You can scale
your resources both vertically and horizontally according to your need.
Vertical scaling, also known as “scaling up”, refers to adding resources to increase the power of an existing server.
For example – adding more GPUs or adding more memory.
Horizontal Scaling, also known as “scaling out”, refers to adding more servers that function together as one unit.
It is reliable
 Cloud providers often provide services like data recovery,
 Disaster recovery and data replication services, as data is the most crucial information and cloud providers
help to secure it.
 It is achieved through data redundancy.
 So, if one component fails, a backup component will take its place.
 This is known as fault tolerance.
It is secure
You have physical security – The data centres are equipped with walls, cameras, security personnel, gates, and so
on to protect their assets.
You have digital security – The cloud providers make sure that your data is secure from any potential threats and
unauthorised users.
It is global
Most cloud providers have fully redundant data centres in various regions throughout the globe allowing you to
replicate your services into multiple regions for redundancy and locality.
It is current
The cloud hardware is maintained and upgraded by the cloud providers and you can focus on what matters: building
and deploying applications.
What is Cloud Application?
A cloud application simply refers to any software application that is deployed in a cloud environment rather than
being hosted on a local server or machine. The term "cloud environment" describes how an IT organization has
configured its IT infrastructure to support cloud applications. There are three different models that are popular today:
Private cloud - private cloud infrastructure is used exclusively by a single organization. Its resources are not shared
by other organizations, and access to these systems is not available for the public. IT organizations can choose to
build their own private cloud infrastructure on-site or to have a 3rd-party company host and maintain the
infrastructure off-site. A private cloud environment acts as a private network, creating a secure environment for
applications, services and users.
Public cloud - public clouds can offer low rates for data storage capacity and flexible computing power due to
economies of scale. Companies that own and operate public cloud infrastructure deliver on-demand computing
services to a variety of customers across industry verticals. These companies own all of the hardware, software and
supporting infrastructure needed to deliver the services, which customers can typically access on any device with
internet access. Amazon Web Services (AWS), Microsoft Azure and Oracle are three well-known examples of
public cloud service providers.
Hybrid cloud - hybrid cloud environments use API technology to combine public and private clouds together into a
single environment. With a hybrid cloud environment, IT organizations can share data and applications between on-
premise servers and third-party public cloud applications, creating additional options for application deployment and
optimization.
Amazon Cloud Drive

Apple iCloud
Bitcasa

 The Privacy Act 1988 (Privacy Act) regulates the handling of personal information by businesses with
an annual turnover of more than $3 million, and certain smaller businesses including health service
providers and businesses that trade in personal information1.
 Personal information is any information or opinion that identifies an individual2. This includes
information that could be reasonably used to identify someone, such as a telephone number in many
cases. Businesses are subject to the obligations set out in the ‘Australian Privacy Principles’ or ‘APPs’.

Small business consumers of the cloud remain protected by the overarching consumer protection framework that
applies to all goods and services in Australia – the Australian Consumer Law (ACL). The ACL is technology neutral
and provides protection against:
 False Or Misleading Representations;
 Unconscionable conduct
 Product Guarantees
Since cloud computing uses on-demand pricing, it is important to calculate the cost of maintaining IT infrastructure
in house.
• It is important to understand the contribution of IT infrastructure costs to the monthly rental structure in an
organization. Hence, amortization parameter is calculated for servers and other facilities so that fair
attribution of costs for various IT resources (hardware/software) can be brought about. This parameter is
required to calculate the monthly depreciation cost (amortization cost) of each infrastructure item being
considered.
• Electricity bill
• Internet charges
• Employee salary
On premises AWS cloud based
Configuration Cost Configuration Cost

Internet charges $6000 Internet charges $4000

salary salary
Total $21000 $12000
Difference $9000
Risks
 Compliance violations.
 Identity theft.
 Malware infections and data breaches.
 Diminished customer trust and potential revenue loss.
Opportunities
 Democratized innovation
 Seamless, personalized experiences
 Native collaboration
 Robust user experiences
 Large storage capacity for all documents with reduced risk of loss.
 Innovate by leveraging mobility, social media, the cloud, big data, and other disruptive technologies.
 Also maybe some resistance to new system by some staff
 Lower productivity initially
Recommendation
Private Cloud Storage.
Just as the name may suggest, this type of cloud storage means that the infrastructure is used by a single person or
company hence high level of privacy and security.
Public Cloud Storage
In public cloud storage, data and files of an individual are located within the premises of the company offering the
cloud storage services which means that as a client, you have no control over the nature of the storage
infrastructure. Also the infrastructure is shared, and so are the resources used, which means that the possibility
of data hijacking and other attacks may be experienced.
Hybrid Storage
This is an instance where by there are different categories of data which a business handles and such data will
require different storage methods because of the manner in which the access to the data might be needed.
I recommend Anna to use Private Cloud Storage system as it provides high level of privacy and security. Also,
while designing the infrastructure of a private cloud, the specific needs of the company as well specific
administrative controls are integrated with the storage concerns so as to enable ease of data access and
manipulation as well increase security level.
Business case
The business case for using a cloud-based storage system in the future is as follows:

Executive summary
The cloud storage system is a service that is provided where the data is stored safely, managed, and backed up
through the internet. This service is very beneficial for organizations requiring storing huge data and wanting it to be
secured. The storage system provides easy access to the data stored and can be available for use anytime. It is a
cost-saving method as transferring data is also possible conveniently. Thus, using a cloud storage system will be
very beneficial for an organization or an individual. There are three types of cloud storage system that can be used
and they are as follows:

1. Public cloud- Where the organization's data is stored with all the other company's data and can be accessed by
everyone but is managed by a third party.
2. Private cloud- In this, the company data is secured with a firewall and can be accessed only by the organization.
3. Hybrid cloud- This system is made available with the main features of both public and private cloud systems
where the confidential data is stored in the private cloud, and the less sensitive data is shared in the public cloud.

The recommended option for an organization to install a cloud storage system is a private cloud. It ensures the
necessary security of the company's data that can be made available to the required person as and when
necessary.
 Costs for the recommended option

The costs involved in using a cloud storage system are usually based on the consumption of the storage facility. It
can be monthly or a one-time payment. The costs are minimal and can be less than developing an in-house storage
system for the organization. The costs depend on the provider, but the standard rate for the storage system is $5-20
per user per month. The prices can depend on various reasons and can fluctuate based on usage. For the
recommended cloud storage option, the costs depend on the space utilized on the storage system. The higher the
storage space, the higher will be the costs involved.
 Implementation timeline
The implementation timeline for the cloud storage system depends on the size of the organization and the amount
of data that is to be transferred. It can be done easily by following the guidelines given by the provider. Once all the
necessary data is transferred it is secured and can be transferred easily among the employees.
In conclusion, I believe that cloud computing is the best move for Accounting Incorporated to make as it will save
us both time and money while also growing the company.
===============================================================================
The cloud storage is a storage space available to store data on remote servers which can be accessed from the
cloud (or the internet). The data is managed, maintained and backed up remotely, for which the users generally pay
a monthly or per consumption rate.
Cloud storage uses data centers with massive computer servers that physically store the data and make it available
online to users via web. Users can remotely upload their content, store them and retrieve the data as and when
required. With the introduction of cloud, now you don’t need to purchase servers, external hard drives and memory
sticks to carry your data from one place to another.
HOW CLOUD STORAGE WORKS?

Cloud storage works simple and easy. In cloud storage, information is stored in data centers located anywhere in
the world and maintained by the third party. As the data is on hosted servers, so it is easily accessible through a
web interface.
The cloud storage uses a chain of servers that includes both master control server and other storage servers. The
servers are all linked with one another and it can be utilized depending upon your use and requirements, and billed
accordingly. Cloud storage saves your lot of money otherwise you would have to spend on more strong servers as
your business needs increases. But in cloud storage, you only pay for the space occupied by your data in the cloud.
Cloud storage generally supports multiple file types of all sizes, so you can easily upload all your important content
such as documents, videos, photos, music, movies and more. Once you sign up for cloud storage service and
upload your files, you can sync it with your Smartphone, tablet or other mobile devices for easy access while on the
go.
The most fascinating feature of cloud storage solutions is you can upload your files or download them from
anywhere across the World even without carrying your laptop. You just need internet access and any mobile device
on which you need to download the application of your service provider. Then, simply login to your account and
upload or download the files.
Cloud also allows you to share your content with other users or your team members working for your company. You
can give them access to remotely edit or read the files shared with them. Your team members can collaborate and
work together on a project and edit the documents shared with them. You can invite people to give access to your
files and folders and everyone with the access can see the shared documents in their account.
SOME CLOUD COMPUTING SERVICES

The two most common services that all cloud providers offer are:
 Compute power
 Storage
BENEFITS OF CLOUD COMPUTING.
Reduced Cost: Cost is a clear benefit of cloud computing, both in terms of CapEx and OpEx. The reduction
in CapEx is obvious because an organization can spend in increments of required capacity and does not
need to build infrastructure for maximum (or burst) capacity. For most enterprises, OpEx constitutes the
majority of spending; therefore, by utilizing a cloud provider or adopting cloud paradigms internally,
organizations can save operational and maintenance budgets.
Flexibility: Flexibility benefits derive from rapid provisioning of new capacity and rapid relocation or migration
of workloads. In public sector settings, cloud computing provides agility in terms of procurement and
acquisition process and timelines.
Improved Automation: Cloud computing is based on the premise that services can not only be provisioned
but also de-provisioned in a highly automated fashion. This specific attribute offers significant efficiencies to
enterprises.
Focus on Core Competency: Government agencies can reap the benefits of cloud computing in order to
focus on its core mission and core objectives and leverage IT resources as a means to provide services to
citizens.
Sustainability: The poor energy efficiency of most existing data centers, due to poor design or poor asset
utilization, is now understood to be environmentally and economically unsustainable. Through leveraging
economies of scale and the capacity to manage assets more efficiently, cloud computing consumes far less
energy and other resources than a traditional IT data center.
1. Amazon Drive
2. Box
3. Dropbox
The Privacy Act
Data protection and privacy are often considered key risks when storing personal data in a cloud. The risks to
your data in the cloud include: loss or damage by your service provider and their staff. Therefore, Privacy Act is
applicable in cloud data storage services.
Also sometimes due to cloud data storage we may face client data leakage or loss problems, so, For instance, the
Health Insurance Portability and Accountability Act of 1996 (HIPAA), the Children's Online Privacy Protection Act of
1998 (COPPA), and the Fair and Accurate Credit Transactions Act of 2003 (FACTA) are also applicable on it in
some or the other way.
 Family Educational Rights and Privacy Act (FERPA) - FERPA is a federal law that protects student
information collected by educational institutions and associated vendors. These institutions must have
the student’s consent prior to disclosure of personal data including grades, enrollment status, or billing
information. Protection of student information according to FERPA regulations is a key consideration in
using cloud-based applications that handle student records. IT administrators must be aware of the
information that is passed to a cloud network or application.
 The Australian Prudential Regulation Authority also has Prudential Standard CPS 231 regarding
outsourcing, which requires that all outsourcing arrangements (which would typically include the use of
cloud services) involving material business activities entered into by an APRA-regulated institution be
subject to appropriate due diligence, approval and ongoing monitoring.
Initial research/report costs 2 hours x $50 $100

Write both reports 5 hours x $50 $250
Admin costs 250 set up $250
$33.00 per month rental
Ongoing rental costs 396
for Google Drive
Implementation cost Prepare presentation $300
Presentation Equip hire $ 150
2 hours x 6 consultants
Training costs $600
($50/ hour)
Total $ 2046
This is the cost of Google Drive for 1 year so now we must compare this to the savings that we hope to make by
using the Google Drive system.
The measure is mainly in terms of saving time
Anna - saving her time (say e.g. $50/h) by not having to constantly email back and forth each document
Say over the year Anna saves:
At least 1 hour per week x $50/ hour x 48 = $2400 per year
Then add time savings by consultants
An hour per month x $50/ hour x 11 month = $550
So: 6 x consultants x $550/ year = $3300 per year
So:
Anna’s time saving = $2400
Consultants time saving = $3300
Total time savings = $5700
Less cost = $2046
Net benefit = $3654 in first year
So a positive result / benefit
Risks
 No control over data: With cloud services like Google Drive, Dropbox, and Microsoft Azure becoming a
regular part of business processes, enterprises have to deal with newer security issues such as loss of
control over sensitive data. The problem here is that when using third-party file sharing services, the data is
typically taken outside of the company’s IT environment, and that means that the data’s privacy settings are
beyond the control of the enterprise
 Data leakage: Most of the businesses that have held back from adopting the cloud have done so in the fear
of having their data leaked. This feat stems from the fact that the cloud is a multi-user environment, wherein
all the resources are shared. It is also a third-party service, which means that data is potentially at risk of
being viewed or mishandled by the provider
 Cloud credentials: The basic value proposition of the cloud is that it offers near-unlimited storage for
everyone. This means that even an enterprise’s data is usually stored along with other customers’ data,
leading to potential data breaches via third parties
 Rogue devices: Not every security risk comes from the storage provider itself. The devices that access
your data are also a potential source of danger. Many companies are embracing BYOD culture, which
certainly has its benefits. This means, though, that more worker-owned devices will access your storage
provider, which poses a big security risk if one of those devices happens to be dangerous. Shadow IT is
another factor; any device that a worker doesn’t register but still uses to access your data can spell bad
news.
Opportunities
 Reduce IT cost: Moving to cloud computing may reduce the cost of managing and maintaining your IT
systems. Rather than purchasing expensive systems and equipment for your business, you can reduce your
costs by using the resources of your cloud computing service provider
 Collaboration efficiency: Collaboration in a cloud environment gives your business the ability to
communicate and share more easily outside of the traditional methods. If you are working on a project
across different locations, you could use cloud computing to give employees, contractors and third parties
access to the same files
 Flexibility of work practices: Cloud computing allows employees to be more flexible in their work
practices. For example, you have the ability to access data from home, on holiday, or via the commute to
and from work (providing you have an internet connection)
 Access to automatic updates: Access to automatic updates for your IT requirements may be included in
your service fee. Depending on your cloud computing service provider, your system will regularly be
updated with the latest technology. This could include up-to-date versions of software, as well as upgrades
to servers and computer processing power
Recommendation
I would recommend the use of Amazon Web Services (AWS) for as the cloud-based data storage
100 GB plan
Cost- $100/ month
AWS includes-
 Access to AWS experts

 Option to add your family
 Extra member benefits
Advantages
 Easy to use interface

 Microsoft Office compatible
 Share your files using a custom link
 Store videos, PDFs, presentations, and photos
 Apps & templates give you plenty of options
Business case
Executive summary - The recommended cloud-based data storage for business is Amazon Web Services (WBS)
Cloud, popularly called Amazon S3. Amazon is one of the leading providers of cloud storage services in the market
today. AWS Cloud is highly recommended for business because of the following principal reasons. Firstly, Amazon
offers flexible subscription options. Depending on the volume of the data that the company wishes to store, they can
choose the best and affordable option. Secondly, AWS Cloud offers top security. Thirdly, AWS Cloud (Amazon S3)
is affordable, therefore, enabling the company to save on costs.
Cost for recommended option -Currently, Amazon offers storage at $0.021/GB and download at $0.09/GB.
Implementation timeline - The implementation of Amazon S3 takes 2 hours.
Explanation:
Cost for recommended option -Currently, Amazon offers storage at $0.021/GB and download at $0.09/GB. The
cloud-storage is cheap, affordable, secure, and reliable for the business.
Implementation timeline - The implementation of Amazon S3 takes hours. So long the business has the necessary
technology; the implementation takes a few hours. Therefore, adopting Amazon S3 saves time and costs.
===============================================================================
What Is Cloud Computing?

Cloud computing is the delivery of different services through the Internet. These resources include tools and
applications like data storage, servers, databases, networking, and software.
Rather than keeping files on a proprietary hard drive or local storage device, cloud-based storage makes it possible
to save them to a remote database. As long as an electronic device has access to the web, it has access to the data
and the software programs to run it.
Cloud computing is a popular option for people and businesses for a number of reasons including cost savings,
increased productivity, speed and efficiency, performance, and security.
Types of Cloud Services

Regardless of the kind of service, cloud computing services provide users with a series of functions including:
• Email
• Storage, backup, and data retrieval
• Creating and testing apps
• Analyzing data
• Audio and video streaming
• Delivering software on demand
Cloud computing is still a fairly new service but is being used by a number of different organizations from big
corporations to small businesses, non-profits to government agencies, and even individual consumers.
Deployment Models
There are various types of clouds, each of which is different from the other. Public clouds provide their services on
servers and storage on the Internet. These are operated by third-party companies, who handle and control all the
hardware, software, and the general infrastructure. Clients access services through accounts that can be accessed
by just about anyone.
Private clouds are reserved for specific clientele, usually one business or organization. The firm's data service
center may host the cloud computing service. Many private cloud computing services are provided on a private
network.
Hybrid clouds are, as the name implies, a combination of both public and private services. This type of model allows
the user more flexibility and helps optimize the user's infrastructure and security.
Advantages:
Cost savings: Using cloud infrastructure can costs, as organizations don't have to spend massive amounts of
money buying and maintaining equipment. This reduces their capital expenditure costs – as they don't have
to invest in hardware, facilities, utilities or building large data centers to accommodate their growing
businesses. Additionally, companies don't need large IT teams to handle cloud data center operations
because they can rely on the expertise of their cloud providers' teams. Cloud computing also cuts costs
related to downtime. Since downtime rarely happens in cloud computing, companies don't have to spend
time and money to fix any issues that may be related to downtime.
Mobility: Storing information in the cloud means that users can access it from anywhere with any device with
just an internet connection. That means users don't have to carry around USB drives, an external hard drive
or multiple CDs to access their data. Users can access corporate data via smartphones and other mobile
devices, enabling remote employees to stay up to date with coworkers and customers. End users can easily
process, store, retrieve and recover resources in the cloud. In addition, cloud vendors provide all the
upgrades and updates automatically, saving time and effort.
Disaster recovery: All organizations worry about data loss. Storing data in the cloud guarantees that users
can always access their data even if their devices, e.g., laptops or smartphones, are inoperable. With cloud-
based services, organizations can quickly recover their data in the event of emergencies, such as natural
disasters or power outages.
Applications:
1. Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS)

Infrastructure-as-a-Service (IaaS) delivers fundamental compute, network, and storage resources to consumers on-
demand, over the internet, and on a pay-as-you-go basis. Using an existing infrastructure on a pay-per-use scheme
seems to be an obvious choice for companies saving on the cost of investing to acquire, manage, and maintain an
IT infrastructure.
Platform-as-a-Service (PaaS) provides customers a complete platform—hardware, software, and infrastructure—for

developing, running, and managing applications without the cost, complexity, and inflexibility of building and
maintaining that platform on-premises. Organizations may turn to PaaS for the same reasons they look to IaaS,
while also seeking to increase the speed of development on a ready-to-use platform to deploy applications.
2. Hybrid cloud and multicloud

Hybrid cloud is a computing environment that connects a company’s on-premises private cloud services and third-
party public cloud into a single, flexible infrastructure for running the organization’s applications and workloads. This
unique mix of public and private cloud resources provides an organization the luxury of selecting optimal cloud for
each application or workload and moving workloads freely between the two clouds as circumstances change.
Technical and business objectives are fulfilled more effectively and cost-efficiently than could be with public or
private cloud alone.
3. Test and development

One of the best scenarios for the use of a cloud is a test and development environment. This entails securing a
budget, and setting up your environment through physical assets, significant manpower, and time. Then comes the
installation and configuration of your platform. All this can often extend the time it takes for a project to be completed
and stretch your milestones.
With cloud computing, there are now readily available environments tailored for your needs at your fingertips. This
often combines, but is not limited to, automated provisioning of physical and virtualized resources.
4. Big data analytics

One of the aspects offered by leveraging cloud computing is the ability to use big data analytics to tap into vast
quantities of both structured and unstructured data to harness the benefit of extracting business value.
advertising and marketing campaigns to a particular segment of the population. Social networking platforms are now
providing the basis for analytics on behavioral patterns that organizations are using to derive meaningful
information.
5. Cloud storage
Cloud can offer you the possibility of storing your files and accessing, storing, and retrieving them from any web-
enabled interface. The web services interfaces are usually simple. At any time and place, you have high availability,
speed, scalability, and security for your environment. In this scenario, organizations are only paying for the amount
of cloud storage they are actually consuming, and do so without the worries of overseeing the daily maintenance of
the storage infrastructure.
There is also the possibility to store the data either on- or off-premises depending on the regulatory compliance
requirements. Data is stored in virtualized pools of storage hosted by a third party based on the customer
specification requirements.

 The Privacy Act 1988 (Cth) (the Privacy Act) regulates any overseas disclosures of personal
information, a matter that is clearly relevant to many cloud computing implementations. Any
organization covered by the Australian Privacy Principles under the Privacy Act must comply with
certain obligations when disclosing personal information outside of Australia.
 Customer acknowledges and agrees that it is solely responsible for compliance with the Children's
Online Privacy Protection Act of 1998, including, but not limited to, obtaining parental consent
concerning collection of students' personal information used in connection with the provisioning and use
of the Services by the Customer and End Users
 As part of providing the Service, Google may store and process Customer Data in the United States or
any other country in which Google or its agents maintain facilities. By using the Services, Customer
consents to this transfer, processing and storage of Customer Data.
 Australian Consumer Law Small business consumers of the cloud remain protected by the overarching
consumer protection framework that applies to all goods and services in Australia – the Australian
Consumer Law (ACL). The ACL is technology neutral and provides protection against
The factors needed to be considered in case of cloud computing are-
 Server cost
 Cost of virtual machines
 CPU cores
 Electricity bill
 Internet charges
 Employee salary
On premises AWS cloud based

Configuratio Cost Configuratio Cost
n n
Server cost $20000 Server cost $20000
Cost of virtual machines $4000 Cost of virtual machines $3000
CPU cores $5000 CPU cores $2000
Internet $5000 Internet $3000
charges charges
salary salary
Total $106500 $29700
Difference $76800
Risks
1) Internet Connectivity
As you know, in cloud computing, every data (image, audio, video, etc.) is stored on the cloud, and we access these
data through the cloud by using the internet connection. If you do not have good internet connectivity, you cannot
access these data. However, we have no any other way to access data from the cloud.
2) Vendor lock-in
Vendor lock-in is the biggest disadvantage of cloud computing. Organizations may face problems when transferring
their services from one vendor to another. As different vendors provide different platforms, that can cause difficulty
moving from one cloud to another.
3) Limited Control
As we know, cloud infrastructure is completely owned, managed, and monitored by the service provider, so the
cloud users have less control over the function and execution of services within a cloud infrastructure.
4) Security
Although cloud service providers implement the best security standards to store important information. But, before
adopting cloud technology, you should be aware that you will be sending all your organization's sensitive
information to a third party, i.e., a cloud computing service provider. While sending the data on the cloud, there may
be a chance that your organization's information is hacked by Hackers.
5) Increased Complexity Strains IT Staff

Migrating to the cloud can introduce complexity into IT operations. Managing, integrating, and operating in
the cloud may require that the agency's existing IT staff learn a new model. IT staff must have the capacity
and skill level to manage, integrate, and maintain the migration of assets and data to the cloud in addition to
their current responsibilities for on-premises IT.
Key management and encryption services become more complex in the cloud. The services, techniques, and
tools available to log and monitor cloud services typically vary across CSPs, further increasing complexity.
There may also be emergent threats/risks in hybrid cloud implementations due to technology, policies, and
implementation methods, which add complexity. This added complexity leads to an increased potential for
security gaps in an agency's cloud and on-premises implementations.
6) Insiders Abuse Authorized Access

Insiders, such as staff and administrators for both organizations and CSPs, who abuse their authorized
access to the organization's or CSP's networks, systems, and data, are uniquely positioned to cause damage
information.
The impact is most likely worse when using IaaS due to an insider's ability to provision resources or perform
nefarious activities that require forensics for detection. These forensic capabilities may not be available with
cloud resources.
7) Stored Data is Lost

Data stored in the cloud can be lost for reasons other than malicious attacks. Accidental deletion of data by
the cloud service provider or a physical catastrophe, such as a fire or earthquake, can lead to the permanent
loss of customer data. The burden of avoiding data loss does not fall solely on the provider's shoulders. If a
customer encrypts its data before uploading it to the cloud but loses the encryption key, the data will be lost.
In addition, inadequate understanding of a CSP's storage model may result in data loss. Agencies must
consider data recovery and be prepared for the possibility of their CSP being acquired, changing service
offerings, or going bankrupt.
This threat increases as an agency uses more CSP services. Recovering data on a CSP may be easier than
recovering it at an agency because an SLA designates availability/uptime percentages. These percentages
should be investigated when the agency selects a CSP.
Potential opportunities
Accessibility: Files in the cloud can be accessed from anywhere with an Internet connection. This allows you
to move beyond time zone and geographic location issues.
Cost savings: Cloud storage for your business will come at little or no cost for a small or medium-sized
organization. This will reduce your annual operating costs and even more savings because it does not
depend on internal power to store information remotely.
Scalability: With cloud storage, you only pay for the amount of storage you require. If your business
experiences growth, then the cloud operator can help accommodate your corresponding growth in data
storage needs. All you will have to do is vary how much you pay to extend the storage you have. This also
works in the same way if your business shrinks and you require less storage space at a reduced rate.
Disaster recovery: All businesses should invest in an emergency backup plan and cloud storage can be used
like this by creating a second copy of important files. You can store these files at a remote location and they
can be accessed through an internet connection.
•Lower the cost of business operations through operational excellence.

•Improve financial performance and its basis for competitive advantage.
Recommendation
I would recommend the use of Google Drive for as the cloud-based data storage for Anna’s office.
Google Drive
200 GB plan
 $1,500 / year
 Google One includes
 200 GB storage
 Access to Google experts
 Option to add your family
 Extra member benefits
Advantages of Google Drive -
 Backup Your Precious Files

 Send Large Files to Family, Friends or Co-Workers
 Use Google Drive App to Access Documents
 Efficient Built-in Search Engine
 Optical Character Recognition Feature
 Share Photos and Videos with Your Contacts
 Open and Edit Various Kinds of Document
 Make a business case for using cloud-based data storage in the future.
Business case
A Cloud storage system involves using the web to securely store, manage, and backup knowledge. This service
edges organization with intensive data that has to be firmly stowed since it offers straightforward accessibility to
such data because the house owners will retrieve them from anyplace as long as there's a network affiliation.
Besides, the system is cost-efficient because it conjointly allows the straightforward and cheaper transfer of data at
the company's convenience, creating most organizations to adopt it. Consequently, cloud storage edges each
people and corporations since the system is split into 3 types; personal cloud wherever the organization's
knowledge is secured through a firewall, sanctioning solely the corporate to access the keep data; second is that
the public cloud on that many organizations data is control along and managed by a 3rd party. However, the info is
accessed by anyone interested. Finally, there's a hybrid cloud that may be a combination of personal and public
cloud systems. Here, the less sensitive data is keep on the general public cloud, whereas the confidential one is
keep safely within the personal cloud.
Therefore, a personal cloud is that the most recommendable possibility for firms as a result of it ensures security
and straightforward knowledge transfer at the organization's convenience.
Cost of the suggested cloud system
The cost of employing a personal cloud system is commonly supported the storage facility's consumption, which
might either be yearly or monthly, looking on the subscribers' selection. However, the prices related to personal
cloud systems are usually slightly more than the opposite 2 supported the amount of security and convenience the
users receive. Consequently, most organizations and people World Health Organization will afford it like this
selection. The price will depend upon the supplier; however it ranges from four to twenty bucks per subscriber that
depends on alternative reasons like rise and fluctuation in usage. The price will increase with the rise within the
cupboard space, which implies that people World Health Organization store a lot of intensive knowledge pay a lot
of. People and businesses World Health Organization worth safety and convenience ought to pick this selection.
Step-by-step clarification
Timeline for implementation

The cloud storage's implementation timeline depends on the quantity of information concerned and therefore the
organization's size, which might simply be accomplished by obeying the provider's strict pointers. The info transfer
completion is taken into account secure and prepared for distribution to the staff and connected stakeholders.
===============================================================================

You are required to send the reports that you have written to Anna as email attachments, so she
can read (and ponder) them in her own time.
The text of the email should be in grammatically correct English, written in an appropriate
(polite, business-like) style.
It should introduce and summarise the contents of the attachments and seek their feedback and
Attach your administration needs report and cloud-based data storage report to the email.
To: anna@gmail.com
Dear Anna
We have prepared a detailed report on cloud data storage to meet with the need of current administration of the
company. You can find the report document attached with this email. It includes:
 The relevant legislation
 Available services for the cloud storage
 Cost benefit
 Potential risks and potential opportunities with the cloud data storage.
Please give your feedback. I am going ahead for your approval to this report and work with the project.
Sincerely
Ankit Kumar
======================================================================================
Dear Anna,
Hope you are well.
As per the previous conversation regarding switch to a cloud based storage system, please
find attached the Cloud-based data storage report for reference.
The report underlines the fundamentals of cloud-based data storage, Cost-benefit analysis
and some recommendations. Also, in order to make it simpler to understand and replicate on
the cloud system knowledgebase we have drafter a business case for you to review.
We look forward to your feedback and approval to move forward with the
project. Kind Regards,
Mohinder Pal Singh
=======================================================================================
From: Example@gmail.com To:

Anna@accountsupport.com

Dear Anna
We have prepared a detailed report on cloud data storage to meet with the need of current administration of
the company. You can find the report document attached with this email. We have included the relevant
legislation, available services for the cloud storage, cost benefit, potential risks and potential opportunities
with the cloud data storage.
Sincerely Administrative Manager
=======================================================================================
Dear Anna,
I have finished the Dropbox report which I have included here for your attention.
The report covers these topics: Report Title
- Fundamentals of cloud-based data storage
- Cloud- based data storage service option
- Supplier Selection Review Checklist
- Relevant legislation.
- Cost-benefit analysis
- Risks
- Opportunities
- Recommendation
- Business case
Would you please review the report and give me any feedback and suggestions
etc. I would highly recommend we put Dropbox in place as soon as possible
Thank you for your time
Yours Sincerely
NGUYEN, Minh Thanh Mr Minh
=======================================================================================
To: anna@gmail.com
Subject: Administrative needs report and cloud-based data storage report

Respected madam,
I have prepared Administrative need report. You can find inside:
• An explanation of the fundamentals of cloud-based data storage.

• Relevant legislation.
• A basic cost-benefit analysis of the move to cloud-based data storage.
• Risks of moving to cloud-based data storage.
• Potential opportunities and risks associated with introducing cloud-based data storage to Accountants
Support.
• My recommendation.
• Business case for using cloud-based data storage in the future.
I look forward to have your return and your approbation about this action plan. Please approve this report so that I
can move forward with the project.
Thanking you
Manjeet Singh
=======================================================================================
To: Anna (Assessor)
From: Aditya Sagwal
Attachment: Administrative need report
Dear Anna
I am sending this email to you to inform you that the administrative needs report and cloud-based data storage
report has been made by the administrative department to overview all the required information and needs
regarding the new cloud storage system of the organization.
These reports provide all the needed information and instructions about the cloud storage services to be used, the
risks involved with them, the new opportunities that will arise and recommendation for its types.
Reports have been attached below. So, I request you to go through them and provide your feedback regarding it.
Report requires your approval to move forward with the project.
Sincerely
Aditya Sagwal
===============================================================================
To: Anna@gmail.com
Dear Anna
We have prepared a detailed report on cloud data storage to meet with the need of current administration of the
company. You can find the report document attached with this email. We have included the relevant legislation,
available services for the cloud storage, cost benefit, potential risks and potential opportunities with the cloud data
storage. Please give your feedback
I am going ahead for your approval to this report and work with the project.
Sincerely
Nitin Panjeta
===============================================================================
Assessment Task 1 Checklist
Student’s name:
Completed
successfully
Comments
Did the student: Yes No
Identify the requirements of the administrative

system by meeting with, and consulting with
system users and stakeholders (Anna and the
consultant)?
Identify appropriate implementation strategies

for the new administration system during the
meeting with Anna and at least one
contractor?
During the meeting, demonstrate effective

communication skills including:
 Using non-verbal communication to
assist with understanding
 Asking questions to identify
required information
 Using active listening techniques
to confirm understanding
Obtain the costs and establish the services

provided by at least three cloud-based data
storage system suppliers in accordance
with the financial policy and procedures?
Select and recommend a cloud-based data

storage system in accordance with the
financial policy and procedures?
Task Outcome: Satisfactory  Not Satisfactory 
Assessor signature
Assessor name
Date
Student Declaration
Student name
Student ID number
Student signature
Date
Assessor name
Assessor signature
Date
Feedback

Student signature
Date
Assessment Task 2: Cloud-based data storage system
implementation
Task summary
Having received approval for the company to move to cloud-based data storage, the student is required
to write a plan for the introduction of the new cloud-based data storage system. They will also be required
to create a training presentation and then give that presentation to colleagues.
Required
 Access to textbooks/other learning materials
 Meeting room with a beamer and screen
 Roleplay participants
 Introduction Plan Template
Submit
 Email with cloud-based data storage introduction plan attached
 Email with cloud-based data storage presentation attached
Assessment criteria
the assessment.
1. Write a cloud-based data storage system introduction plan.

Assume that Anna has accepted the cloud-based storage system option that you recommended
in your report. You are now required to write a plan for introducing the option into Accountants
Support.
It is important that the plan ensures that staff are given the opportunity to participate in all stages
of the cloud-based storage system implementation process, and this should be evident in your
plan.
Your plan should be about one-page long.
Your plan should include the following:

 A prioritised list of the project’s short-term and longer-term goals
 A budget for introducing your preferred option to the company. Describe how you
prepared the budget. Calculate all workers’ (excluding Anna) time as $50 per hour.
 Outline the steps and activities required to introduce cloud-based data storage into the
business. These should include regular follow-ups to ensure that the system is performing
as intended.
The company’s organisational requirements mandate that research should be conducted on

relevant legislation to ensure that any new information system does not place the company in
conflict with it. Summarise at least one piece of relevant legislation and describe how your
proposed cloud-based data storage system complies with it.
Use the Introduction Plan Template to guide your work.
Cloud-based data storage introduction plan
Cloud storage is a model of computer data storage in which the digital data is stored in logical pools. The
physical storage spans multiple servers (sometimes in multiple locations), and the physical environment is
typically owned and managed by a hosting company.
Cloud storage is a digital storage solution that utilizes multiple servers (typically across multiple locations) to
safely store files (such as site backups). In the past few years, cloud storage has grown in popularity and
become a direct challenger to local storage.
Prioritized list of the project’s short-term and longer-term goals
Short Term
 Open free account on one of the cloud storage which could be Google Drive.
 Copy all the accounting data into it.
 Allow for easy access of documents to all employees
Long term
 Set priorities and start with the easy-to-reach Quick Wins

 Access and Security of Multiple Locations
 Increase the storage capacity if necessary.
Budget for introducing your preferred option to the company
Work No of persons No of hours Charges/ hour Total

Preparation of 8 2 $40 $640
presentation
Consultation 4 5 $50 $1000
Meeting room - 5 $200 $1000
rent
Total- $2640
Describe how you prepared the budget.
The total estimated budget to introduce the cloud storage is $2640. It is calculated with the rate of $40 per
hour for Presentation preparation and $50 per hour for consultation charge. The per hour rent for meeting
room is $200. Anna has been excluded in the budget.
The full workshop went on for a total of 5 hours, one hour break and another hour for one-on-one training.
Outline the steps and activities required to introduce cloud-based data storage into the business
 Determine your goals of migrating to the cloud

 Assess your current situation
 Select the right cloud migration partner
 Create your business case for the cloud
 Select the type of cloud environment needed – public, private, or hybrid?
 Determine the specific cloud components necessary
 Choose the right cloud provider
 Plan the migration approach
 Execute the migration
 Monitor the production environment
The relevant organizational and legislative requirements
The Privacy Act
Data protection and privacy are often considered key risks when storing personal data in a cloud. The risks
to your data in the cloud include: loss or damage by your service provider and their staff. Therefore, Privacy
Act is applicable in cloud data storage services.
Also, sometimes due to cloud data storage we may face client data leakage or loss problems, so, For
instance, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the Children's Online
Privacy Protection Act of 1998 (COPPA), and the Fair and Accurate Credit Transactions Act of 2003
(FACTA) are also applicable on it in some or the other way.
===============================================================================
Regardless of where the service is provided from, it should be ensured that the performance of
the supporting technology can be measured and managed to achieve the levels of service
necessary for users to accomplish their mission or achieve their business goals.
Short-term goals:
Develop, document, and test the new or amended processes to ensure they meet their
intended goals and do not cause any unintended consequences.
Eliminate processes no longer needed.
Identify metrics to measure process performance, and any required process
management/monitoring tool changes – additions, deletions, and or re-configurations.
Notify personnel of changes and provide training as required.
Long-term goals:
Control changes to these processes.
Update technology licensing as
required.
Periodically review processes to ensure they remain current and relevant.
Establish reporting mechanisms identifying what metrics will be presented to leadership as well
as how and how often they will be presented, and who will provide them.
Budget for introducing your preferred option to the company.

Migrating to a cloud environment is a highly complex undertaking. It requires significant upfront
thought and in-depth planning to ensure effective resource use and risk management, on-time
and within budget implementation, and ultimately operational success.

To correctly budget prior to implementation or before a full migration, the hosting provider of
ERP needs to be contacted to get an accurate quote. In order to do that knowing exactly the
amount of data currently needs to be migrated and by when is necessary. Also, the technical
requirements for the setup of this environment so it’s best to include some additional cost for
the initial setup in the budgeting process as well. Knowing the monthly costs, after the larger
initial setup costs, helps to budget. It also helps to free up additional capital for hardware
upgrades as needed and product development.
Outline the steps and activities required to introduce cloud-based data storage into
the business.
▪ Virtual infrastructure: During the first step of implementing the cloud, physical
infrastructures are replaced by virtual infrastructures. The activities within the cloud
focus on benefits that can be realised quickly. These include the use of cloud
capacities to provide a basic infrastructure for computing processes and various
types of re-usable applications like databases. The activities include self-service
generation of package for tests, development, training and demonstrations as well
as
fast processing of high-performance workloads and load tests for applications
using virtual machines that are provided on an ad hoc basis.
▪ Dynamic applications: During the second phase, cloud applications actually

begin to monitor their utilisation automatically. With increasing volumes of data,
they use cloud APIs to duplicate their contents and distribute processes across
the extended infrastructure. After all, setting up large data processing centres
that are prepared to handle high volumes of data costs a lot of money. By
using a dynamic application architecture, however, this is not necessary. Once
success is achieved and the data traffic increases accordingly, companies can
deploy higher computing capacity when it is actually needed. Then, they
company only need to pay for this for a short period of time and can lower the
capacities again when the data volume drops.
▪ Flexible data processing centre: The third level of cloud implementation is only
realised in companies that place the highest possible demands on their server
environments. These are mainly companies in the areas of financial services,
energy and online advertising with workloads that rise and fall very quickly and
need to be processed immediately. High scalability applies here not only to the
applications, but also to the entire data processing centre and all of its
components. In nutshell, the process handling is tested at this stage.
Outline the relevant organizational and legislative requirements and how the system
will be implemented in accordance with these.
In determining the cloud service to undertake, organizational leadership must consider
costs, schedule, and performance factors to ensure the services:
• Meet business needs with services that are equal to or better than those previously
provided (e.g., reliable, highly available, resilient, and secure).
• Increase efficiencies, which leads to reduced acquisition, operating, and sustainment
costs (hardware, software, personnel, etc.), allowing savings to be re-allocated to other.
ERP has been considered well for Accounting Support as it fulfils the above organizational
requirements. In addition to these “hard” factors that are definable and measurable,
leadership must take into consideration “soft” factors that bear on the success of the
migration project. Because of the broad, transformational nature of such projects, they can
have a significant impact on the organization and its personnel. For example, they can
change roles, responsibilities, and workplace culture; cause staff disruption and
uncertainty. While these soft factors are not easily defined and measured, they can have a
major adverse impact if not properly managed.
The legislative requirements

Businesses covered by the Privacy Act are subject to the obligations set out in the
‘Australian Privacy Principles’ or ‘APPs’. Compliance to the Privacy Act 1988 (Privacy Act)
is mandatory as it regulates how most businesses handle personal information. Personal
information is any information or opinion about an individual who is ‘reasonably
identifiable’1.This includes information that could be reasonably linked with an individual’s
identity.
When using a cloud service you are also broadly protected by the Australian Consumer
Law (ACL). The ACL is technology neutral and provides consumers with protections
against unfair contractual terms and conditions, false or misleading representations,
unconscionable conduct and product guarantees.
============================================================================
===
Accounting Support
Prioritised list of the project’s short-term and longer-term goals

Short term goals
• Open a OneDrive account under Anna’s name
• Mole all documents from the hard drive to the One Drive system
• Organise information and training sessions that should be set to start as soon as possible
to educate the team on how to use the cloud based system.
Long term
• Allow for easy access of documents to all employees
• All work and documentation in the future is to be done on the cloud
• A security system such as two step verification and office 365 advance protection will be
used to protect documents from being corrupt.
• There will be annual reassessment of the viability of the system
Budget for introducing your preferred option to the company.

The costs will include the following;
• PaaS tools that are also segregated into open-source and proprietary. In addition, to
provide full transparent visibility into cloud operations these tools must be provided
by cloud service providers.
• Trainer fee that will be paid to the training personel that will be hired for both group
training and individual training. The fee is 50 AUD per hour. Assuming it takes 6
hours to complete traing that would be 300AUD.
• Rental fee for the training room is 50AUD for the first hour and an additional 10AUD
for every extra hour.

• Training tools costed added up to a total of 300AUD
• The group training lasted for 5 hours, which is a tota of 250 AUD plus a one hour
session of one on one training with 2 of the staff. The total cost is 300 AUD
• The full training session went on for a total of 7 hours, 5 hours for group training, one
hour break and another hour for one on one training. The cost for all seven hours
became 110AUD.
Outline the steps and activities required to introduce cloud-based data storage into the business. Step
1: Set up a Microsoft Office 365 subscription under Anna’s name

Set up an Office 365 subscription to use OneDrive, then purchase the Office 365 business premium.
Step 2: Plan for adoption
planning for user adoption can be as simple as individually showing your users how to use OneDrive.
There will be monthly chargers that will be taken care of by the financial department under Anna’s
authorization.
Step 3: Manage OneDrive
Since OneDrive is readily available in our computer system, the next step after configuration would be
adding device sharing or access restrictions for ease of access and security purposes. For this reason,
staff training is necessary and will be set to happen on a biweekly basis.
Outline the relevant organisational and legislative requirements and how the system will be
implemented in accordance with these.
Organisational requirements
• All consultants should be able to access the support database with ease
• One Drive for business should allow for multiple logging in at the same time
• Quality IT staff should be readily available
Legislative requirements
The legal team needs to ensure that
• ensure the account includes provisions covering legislation that may impact on
the agreement
• take into account possible differences in similar pieces of legislation such as the privacy act,
legal interpretations and standard contracts.
==========================================================================
=====
For the new system to work, all staff should be trained on how to use the system. This will work
best if all employees learn this step by step. For this matter I believe that the Google-Drive will be
the better option, In addition to this they also offer a larger storage space.
The implementation process should be as follows:

Short Term:
- Open the free account.
- Show the features of the storage system, including how to copy. (to
This study resource

successfully copy any documents)
- Show employees how to work all functions including how to protect themselves,
editing data and sharing.
Long Term:
was
- Ensure that employees know how to access certain documents, including those that
are for private access.
- Learn to know when more storage is needed and how to make this available.
Budget Plan
Excluded Anna in the budget, rate is $50 per hour.
Subject Attending people Hours Cost
Preparation 2ppl 4hrs $250.00

Consultation 3ppl 8hrs $1100.00
Meeting Room Rental Not applicable. 3hrs $200.00
Total Cost: $1550.00
The estimated budget to launch the cloud storage of Google Drive is set at $1550.00.
Anna has been excluded from the budget and has been charged with the rate of $50 per hour
for each subject.
Introducing cloud-based storage:

When you create a google account, you routinely receive a Google Drive account. Within the
account which Anna has created, for each user will received a 20GB space allowance in addition
to this their won’t be any fee charged to the account.
How to introduce cloud-based storage can be as follows:

- Create a time and date to where the meeting should take place based on the above.
- Inform those who need to via email with a respond request.
- Follow each staff member to allow feedback to create improvement and performance.
- Create to presentation containing relevant information
==========================================================================
=====
1. Write a cloud-based data storage system introduction plan

There are various options available for the cloud-based data storage system in the market. For the
proper implementation of the cloud based storage system, all the staffs or user needs to learns on
step-by-step process of using the system. Google drive could be one of the option for cloud storage to
start with, as it provides 15 GB of free storage for the new account.
The learning and implementation process could as follow:

Short Term
• Open free account on one of the cloud storage which could be Google Drive.
• Copy all the accounting data into it.
• Show them all the functions such as data sharing, data editing and protecting.
Long term
• All the documents must be safe and secure in the cloud store.
• Check if all the documents are accessible.
• Increase the storage capacity if necessary.
A budget for introducing your preferred option to the company.

Budget Plan
Excluded Anna in the budget, rate is $50 per hour.

Presentation Prep 2 people 3 Hours $300
Consultation 3 people 10 Hours $150
0
Rent for the meeting - 3 Hours $150
room
Total $195
0
The total estimated budget to introduce the cloud storage (google drive) is $1950. It is calculated with the rate
of $50 per hour for Presentation preparation, consultation charge and rent for the meeting room. Anna has
been excluded in the budget.
Steps and activities to introduce cloud-based data storage

Google drive is automatically created for every google account user. So, the account is created with Anna’s
information. For every new user, google provides 20GB of free space in google drive, so there won’t be any
fee related to account formation.
The introduction of cloud-based data storage could be conducted in following steps:
• Fix the time and place for the meeting on this topic.
• Inform every participant through email.
• Prepare power point presentation with all the relevant information and research on
it to deal with any possible queries.
• Training and regular follow up to help in improvement and accelerate learning
and performance.
==============================================================================
Cloud storage is a model of computer data storage in which the digital data is stored in logical pools. The
physical storage spans multiple servers (sometimes in multiple locations), and the physical environment is typically
owned and managed by a hosting company.
Cloud storage is a digital storage solution that utilizes multiple servers (typically across multiple locations) to safely
store files (such as site backups). In the past few years, cloud storage has grown in popularity and become a direct
challenger to local storage.
Short Term
 Create a free Google drive account
 Train staff for using Google Drive
 Upload all the important files and documents on Google Drive
Long term
• Set priorities and start with the easy-to-reach Quick Wins

• Access and Security of Multiple Locations
• Increase the storage capacity if necessary.
Business continuity
Protecting your data and systems is an important part of business continuity planning. Whether you experience a
natural disaster, power failure or other crisis, having your data stored in the cloud ensures it is backed up and
protected in a secure and safe location.
Access and Security of Multiple Locations
Considered the ultimate business collaboration tool, cloud computing is the answer to centralized systems and
applications. This is not only one of the biggest advantages for efficiently running a growing business but the value
of cloud to secure data, networks and devices begins and ends with centralized control over operations in multiple
locations.
For the changeover to the new administration system, we need the extra budget of $10000.
Expenses Costs/budget needed
Total cost of ownership $1000
Introducing the system $2000
Approximate additional post-migration costs. $2500
Transition costs arise $500
Estimated cloud infrastructure costs $2000
Estimate cloud migration execution costs. $2000
Total Cost of Service $10000
First step: virtual infrastructure
Hardware becomes software: During the first step of implementing the cloud, physical infrastructures are replaced
by virtual infrastructures. In this case, a software layer generates a virtual instance of the hardware. The software
offers an advantage in that it is easier to replace and more easily controllable than the hardware. The technology on
virtualisation is not new, however.
For instance, IBM started offering virtual machine hypervisors as part of its portfolio back in the 1970s. Today, all
major IT manufacturers offer virtualisation or cloud products. The most frequent use of virtualisation involves
installing a program on server consolidation that reduces the number of physical machines. Then, virtualisation is
gradually extended to generate private clouds that offer internal users virtual capacities and applications on request.
Second step: dynamic applications

During the second phase, cloud applications actually begin to monitor their utilisation automatically. With increasing
volumes of data, they use cloud APIs to duplicate their contents and distribute processes across the extended
infrastructure. Here, one common approach is to allow for generation of scripts via run book automation that virtual
machines generate automatically.
They install the necessary software and activate it for production. The combination of monitoring within the
application and scripting outside it enables the computing capacity to be extended and reduced dynamically.
Third step: flexible data processing center

The third level of cloud implementation is only realised in companies that place the highest possible demands on
their server environments. These are mainly companies in the areas of financial services, energy and online
advertising with workloads that rise and fall very quickly and need to be processed immediately. High scalability
applies here not only to the applications, but also to the entire data processing centre and all of its components,
including servers, memory, databases, applications and the network.
Designing a flexible data processing centre is a difficult challenge. It can be met by relying on virtualised
infrastructures. Virtual capacities are deployed internally in the most flexible data processing centres. In the future,
however, this will most likely be handled more often via the public cloud. The functions to be performed control
workloads that come from various sources and then scale the data processing centre as well as all of the
applications involved in handling processes.
The relevant organizational and legislative requirements
The Privacy Act
Data protection and privacy are often considered key risks when storing personal data in a cloud. The risks to
your data in the cloud include: loss or damage by your service provider and their staff. Therefore, Privacy Act is
===============================================================================
Accounting Support
Short term goals

 Open free account on Google Drive.
 Train staff members to use Google Drive
 Show them all the functions such as data sharing, data editing and protecting.
Long term goals
 Develop a cloud strategy and roadmap

 Set goals that lead to new levels of services
 Seek providers with government experience
 Make sure the provider offers consulting, training and implementation services

presentation
Meeting room rent - 5 $200 $1000
Total- $2350
Describe how you prepared the budget
The total estimated budget to introduce the cloud storage is $2350. It is calculated with the rate of $30 per hour for
Presentation preparation, consultation charge. The per hour rent for meeting room is $200. Anna has been
excluded in the budget.
The full training session went on for a total of 5 hours, one hour break and another hour for one-on-one training.
Outline the steps and activities required to introduce cloud-based data storage into the business.
 Determine your goals of migrating to the cloud

 Assess your current situation
 Select the right cloud migration partner
 Create your business case for the cloud
 Select the type of cloud environment needed – public, private, or hybrid?
 Determine the specific cloud components necessary
 Choose the right cloud provider
 Plan the migration approach
 Execute the migration
 Monitor the production environment
Outline the relevant organizational and legislative requirements and how the system will be implemented in
accordance with these.

 The Privacy Act 1988 (Privacy Act) regulates the handling of personal information by businesses with
an annual turnover of more than $3 million, and certain smaller businesses including health service
providers and businesses that trade in personal information1.
 Personal information is any information or opinion that identifies an individual2. This includes
information that could be reasonably used to identify someone, such as a telephone number in many
cases. Businesses are subject to the obligations set out in the ‘Australian Privacy Principles’ or ‘APPs’.

Small business consumers of the cloud remain protected by the overarching consumer protection framework that
applies to all goods and services in Australia – the Australian Consumer Law (ACL). The ACL is technology neutral
and provides protection against:
 False Or Misleading Representations;
 Unconscionable conduct
 Product Guarantees
 All consultants should be able to access the support database with ease
 Quality IT staff should be readily available
 ensure the account includes provisions covering legislation that may impact on the agreement
===============================================================================
Cloud computing, often referred to as simply the cloud is the delivery of on-demand computing resources –
everything from applications to data centers – over the internet on a pay-for-use basis.
 Elastic resources: Scale up or down quickly and easily to meet changing demand.
 Metered services: Pay only for what you use.
 Self-service: Find all the IT resources you need, with self-service access.
Cloud storage is a model of computer data storage in which the digital data is stored in logical pools. The physical
storage spans multiple servers (sometimes in multiple locations), and the physical environment is typically owned
and managed by a hosting company. For the proper implementation of the cloud based storage system, all the
staffs or user needs to learns on step-by-step process of using the system. Google drive could be one of the options
for cloud storage to start with, as it provides 15 GB of free storage for the new account.
Short Term
• Open free account on one of the cloud storage which could be Google Drive.
• Copy all the accounting data into it.
• Allow for easy access of documents to all employees
Long term
Modernize for competitive advantage

Scenario: Your competition is adopting new cloud technologies that you cannot implement because your
technology has not been upgraded. Let’s put aside the fact that your out-dated equipment is an easy target for
cyber threats and to discuss our infrastructure that has servers and devices not adaptable for new technology.
Business continuity
Protecting your data and systems is an important part of business continuity planning. Whether you experience a
natural disaster, power failure or other crisis, having your data stored in the cloud ensures it is backed up and
protected in a secure and safe location.

presentation
Meeting room - 5 $100 $500
rent
Total- $2500
Describe how you prepared the budget
The total estimated budget to introduce the cloud storage is $2500. It is calculated with the rate of $100 per hour for
Presentation preparation and $50 per hour for consultation charge. The per hour rent for meeting room is $100.
Anna has been excluded in the budget.
The full workshop went on for a total of 5 hours, one hour break and another hour for one-on-one training.
o Determine your goals of migrating to the cloud

o Assess your current situation
o Select the right cloud migration partner
o Create your business case for the cloud
o Select the type of cloud environment needed – public, private, or hybrid?
o Determine the specific cloud components necessary
o Choose the right cloud provider
o Plan the migration approach
o Execute the migration
o Monitor the production environment
Outline the relevant organizational and legislative requirements and how the system will be implemented in
accordance with these
Organizational requirements and Legislative requirements

The Privacy Act
Data protection and privacy are often considered key risks when storing personal data in a cloud. The risks to your
data in the cloud include: loss or damage by your service provider and their staff. Therefore, Privacy Act is
Payment Card Industry Data Security Standard
The Payment Card Industry Data Security Standard (PCI DSS) was jointly developed by Visa and MasterCard to
simplify compliance for merchants and payment processors. It has 6 core areas and 12 requirements that cover
best practices for perimeter security, data privacy, and layered security
===============================================================================

You are required to send the reports that you have written to Anna as email attachments, so she
can read (and ponder) them in her own time and discuss them with her colleagues.
Attach your Introduction Plan to the email.
To: anna@gmail.com
Subject: Introducing cloud storage
Dear Anna
Hope you are having a great time. We are glad to inform you that the meeting could be conducted within a
month from now. We have prepared the budget plan for the introducing this cloud storage which could be
found in the budget document attached with this email. It contains:
 Prioritized list of the project’s short-term and longer-term goals

 Budget for introducing your preferred option to the company
 The steps and activities required to introduce cloud-based data storage into the business.
 The relevant organizational and legislative requirements
Furthermore, we would like to get any feedback on regard to this and seeking for your approval to move
forward with the project.
Sincerely
Ankit Kumar
===============================================================================
Dear Anna,
Hope you are well.
As per the previous conversation regarding switch to a cloud based storage system,
please find attached the Cloud-based data storage report for reference.
The report emphasizes the prioritized list of the project’s short-term and longer-term goals as
per the company policies. Furthermore, it has the budget related information which needs to
be more specific as we are waiting for the previous financial year forecast and budget based
on which we need to prepare the final budget for the new projects. At the outset, the report
mentions the steps and activities required to introduce cloud-based data storage into the
business.
Kindly, review the attached report and approve to proceed with the project.
Thank you
Kind Regards,
Mohinder Pal
Singh
===============================================================================
===============================================================================
From: holly.bagnall@gmail.com
To: Anna@accountsupport.com
Subject: Implementation of cloud storage, Google Drive.
Dear Anna,
Overseeing this matter, I believe that the new cloud storage can be introduced within the next coming
weeks.
I have prepared a budget plan based on the information provided to introduce the Google Drive. I have
attached the relevant documentation above.
Kind
Regards,
Holly
Bagnall
===============================================================================

Dear Anna
We are pleased to inform you that the meeting could be conducted within two weeks from now. We have
prepared the budget plan for the introducing this cloud storage which could be found in the budget document
attached with this email.
Furthermore, we would like to get any feedback on regard to this and seeking for your approval to
move forward with the project.
Sincerely
Shivam
=============================================================================
To: anna@gmail.com
From: Manjeet@gmail.com
Subject: Overview of cloud-based Introduction Plan
Respected madam,
Hope you are having a great time. I have prepared Introducing cloud storage report. We are pleased to inform you
that the meeting could be conducted within two weeks from today. We have prepared the budget plan for the
introducing this cloud storage which could be found in the budget document attached with this email.
Furthermore, we would like to get any feedback on regard to this and seeking for your approval to move forward
with the project.
Thanking you
Manjeet Singh
================================================================================
To: Anna (Assessor)
From: Aditya Sagwal
Attachment: Introducing cloud storage
Dear Anna,
I am sending this email to tell you that the new cloud storage system has been introduced in the organization and
the employees have started to use it. For its overview the administrative department had made an introduction plan
of this new storage system.
This introduced plan will totally elaborate all the required and related information regarding the introduction of new
cloud-based data storage system.
For this, it includes,
 Prioritized list of the project’s short-term and longer-term goals

 Budget for introducing your preferred option to the company
 The steps and activities required to introduce cloud-based data storage into the business.
 The relevant organizational and legislative requirements
So, for deeper overview I need you to review it once. Please provide necessary feedback and approve the
introduction plan so that we can move forward with the project
Introduction plan has been attached below, so you can refer to it.
Sincerely
Aditya Sagwal
================================================================================
To: Anna@gmail.com

Dear Anna
Hope you are having a great time. We are glad to inform you that the meeting could be conducted within a month
from now. We have prepared the budget plan for the introducing this cloud storage which could be found in the
budget document attached with this email.
with the project.
Sincerely
Nitin Panjeta
================================================================================
3. Implement Cloud-based data storage system.
As instructed by Anna, set up a free cloud-based storage account that you can
demonstrate to the contractors.
Upload the student resources for this unit, and the files that you have created for the
Assessment Tasks, into the account. Ensure that they are filed in a logical manner, with a
folder for each Assessment Task.
Practice uploading and working on files in the account, so you can answer questions that
may be asked at the presentation. For instance, upload and work on the presentation that
you will develop for the next activity.
Step - 1
Step - 2
Step - 3
Step - 4
Step – 5
Step - 6
Step – 7
Step – 8
Step – 9
Step – 10
4. Create a cloud-based storage system presentation.

You will be introducing a cloud-based data storage system to Anna’s team, so make sure
that you explain everything carefully so that they all understand what is expected of them
regardless of their level of computer literacy.
Your presentation should last for about 20 minutes.
Your presentation should be created in PowerPoint or another presentation program that can
be viewed by you assessor.
Your presentation should include the following:
 The fundamentals of cloud-based storage, including key terms and concepts.
 The procedures involved in using the cloud-based storage system.
 A demonstration of the free account that you have opened.
 Where they can get more information or assistance on using the program.
 How the system will be implemented
Ensure that your presentation is as interesting and educational as possible by using images,
diagrams or short videos that help explain your points.
CLOUD
STORAGE.pptx
=====================================================================================
===
===============================================================================
CLOUD STORAGE-
MANJEET SINGH.pptx
===============================================================================
CLOUD
STORAGE.pptx
========================================================
CLOUD STORAGE-
NITIN PANJETA.pptx
========================================================

It should introduce and summarise the contents of the attachments and ask them for the place,
date and time of your presentation.
Your assessor and two of you colleagues will be attending your presentation.
Attach your cloud-based storage presentation to the email.

To: anna@gmail.com
From: Ankit Kumar
Attachment: Presentation of cloud data storage
Subject: Presentation of cloud data storage
Dear Anna,
We are pleased to inform you that we have completed the presentation file for cloud data storage. We have
chosen Google Drive for this service. The document includes setting up the account, accessing it, using
different features in it. We have also included different benefits of using this service.
The presentation shall take place in Presentation Room at 10 am till 2pm on 14 th March 2021.
The presentation will include the following:
Furthermore, we would like to get any feedback on regard to this and seeking for your approval to move
forward with the project.
Sincerely
Ankit Kumar
===============================================================================
Solution : Dear Anna,
Greetings of the
day.
Further to the administration needs report and Cloud-based data storage report, I would like
to organise a presentation to present an overview of the cloud based storage system, please
find attached the basic presentation attached for reference.
Kindly, suggest a suitable day, time and venue for the presentation to be held as per your
availability.
Cloud storage
fundamentals.pptx
Looking forward to your kind
response. Regards,
Mohinder Pal Singh
===============================================================================
===============================================================================
From:
Holly.Bagnall@gmail.com To:
Subject: Presentation for cloud data storage
Dear Anna,
I would like to advise you that I have finalized a presentation for the cloud data.
Personally, I believe you should use Goggle Drive as I think it would best suit the business and your
needs. I have included a document which will explain the step in who to set up a account, using the
different features and how to access it from different options.
Pleased be advised that the presentation will take place in Meeting Room:3a from 10am-3pm on the 1st
October 2020.
I look forward to hearing from you.
===============================================================================

Dear Anna
We are pleased to inform you that we have completed the presentation file for cloud data storage. We have
chosen Google Drive for this service. The document includes setting up the account, accessing it, using
different features in it. We have also included different benefits of using this service.
The presentation shall take place in meeting room at 9am till 2pm on 25th May, 2020.
Furthermore, we would like to get any feedback on regard to this and seeking for your approval to
move forward with the project.
Sincerely Shivam
===============================================================================
To: anna@gmail.com
Attachment: Cloud Storage Presentation
Subject: Overview of the cloud-based presentation made
Respected madam,
I am sending this email to you to inform you that to provide a better overview about the newly segmented cloud-
based storage system, I am seeking your approval to arrange a presentation session for our employee in whom
they are enlightened about all the required needs and knowledge about the system.
The presentation includes the following:
The presentation shall take place in meeting room at 10:00 am on 5 th March 2021.
Furthermore, we would like to get any feedback on the presentation.
The presentation has been attached below for reference.
Thanking you
Manjeet Singh
===============================================================================
To: Anna (Assessor)
From: Aditya Sagwal
Attachment: Presentation of cloud data storage

Dear Anna,
We are pleased to inform you that we have completed the presentation file for cloud data storage. We have chosen
Google Drive for this service. The document includes setting up the account, accessing it, using different features
in it. We have also included different benefits of using this service.
The presentation shall take place in Presentation Room at 11am till 2pm on 5 th March 2021.
with the project.
Sincerely
Aditya Sagwal
===============================================================================
To: Anna@gmail.com
Dear Anna
The purpose of this email is to tell you that for the implementation and better understanding of the cloud based
storage system in our organization; I am seeking your permission for arranging a small presentation session for the
two of the colleagues you had appointed. The presentation session will take place on 10/03/2021 at 10 AM.
This session will help you with all the cloud related knowledge and information. Therefore, I request you to attend
the session and provide your support.
Sincerely
Nitin Panjeta
6. Conduct your cloud-based storage system presentation.
Begin by introducing yourself and the reason for the training session. Tell the participants
that they can ask questions during your presentation or wait until you have finished.
Give the presentation, ensuring that all of your points are understood by all of the participants.
One of the goals of the presentation is to encourage the participants to participate in the cloud-
based data storage implementation process. Do this by asking open-ended questions such as,
asking how they think that the documents should be filed within the account, or if there are any
other features that they feel are important for the cloud-based system.
During the presentation, you are required to demonstrate effective communication skills
including:
When you have completed the presentation, ask the attendees if they have any
further questions.
Before concluding the meeting, you are required to observe a staff member working in
the cloud-based storage system. This will ensure that the new system is being
implemented correctly.
Provide the staff member with a laptop or workstation with internet access.
Watch the student enter the Dropbox account that you have created and move at least two files
from one folder to another and then back again.
Presentation date: 14th March 2021

Time: 10 am
Good morning everyone. I Ankit Kumar is going to conduct a presentation on cloud computing
Questions asked after the presentation:
1. What are the benefits of cloud computing?

2. What are the cloud service models?
3. What did you find most useful?
4. Explain different methods for deploying in cloud computing?
Student’s name:
Completed
successfully
Did the student: Comments
Yes No
Provide training and support for staff on the use

of the new cloud-based system?
Communicate the procedures for using the

new cloud-based system to staff?
Encourage all the staff to participate in the

implementation process?
Deal with any contingencies that arise in a way that

will ensure that there is minimal negative impact on
staff?
Implement the planned system in accordance with

the company’s requirements and with relevant
legislative requirements?
During the presentation, demonstrate effective

 Using non-verbal communication to assist
with understanding
 Asking questions to identify
required information
 Using active listening techniques to
confirm understanding
Assessor signature
Assessor name
Date
Student Declaration
Student name
Student ID number
Student signature
Date
Assessor name
Assessor signature
Date
Feedback

Student signature
Date
Assessment Task 3: Monitor system usage
Task summary
In this assessment task, students will monitor how well the new system is being used. They will then make
some modifications to improve it and communicate these to staff.
Required
 Access to textbooks and other learning materials
 Meeting room with a beamer and screen
 Roleplay participants
 System usage Report Template
Submit
 Email with System usage Report attached
 Email with Revised Presentation attached
Assessment criteria
the assessment.
Carefully read the following:
It is about two months since the system was implemented and the training session was conducted.
You have received the following email from Anna:
Dear Administration Manager.

I would like you to monitor how the contractors have found working through Dropbox.
Please send a short email to all staff asking them for their feedback on their usage and output with this
system compared to the old way.
I haven’t had any security issues with it yet, but maybe ask them if they are having any problems in this
area, too.
They should send their response emails to me and I will compile a document from these, which will include
my own responses, too. I will get you to analyse the responses and see if we need to modify the new
system in any way, and then send me a short report on this.
Also, we will be employing a new contractor in the next few days. Perhaps you could hold another Dropbox
training session for all staff, so you can train the new staff member at the same time as you update the other
staff on any changes that are made to the system.
Thank you for your assistance with
this. Regards,
Anna Armstrong
1. Send an email to all employees of Accountants Support (your assessor).

It should ask the recipient

 about their experience using the cloud-based data storage system that you have
implemented.
 Ask them for any feedback, positive or negative.
 In particular, you want to find out whether the system is performing as they want it
to, and whether it is providing the security that they need.
 Also ask what they consider their training needs to be. Do they need training in
specific aspects of using the Dropbox account, or do they need more training on cloud-
based data storage systems in general?
Ask them to send their responses to Anna, who will compile them and send them to you as a
document.
To: All Employees
Dear employees,
Following the setup of the new cloud-based data storage system, thank you to address the answers to these
questions within 48 hours, to Anna, who will take care of the compiler for me to retransmit them?
We’re satisfied understand the development on the cloud data storage that has been lately applied at your
organization. We’re keen in understanding on how the personnel discover on its makes use of.
Please kindly send me the staff response with following items included.
 What is your experience using the cloud-based data storage system?

 What is your feedback, positive or negative?
 Do you think that the system is performing as they want it to, and whether it is providing the security that you
need?
 What do you consider your training needs to be? Do you need training in specific aspects of using the Dropbox
account, or do you need more training on cloud-based data storage systems in general?
Looking for effective feedback from you
Sincerely,
Ankit Kumar
=======================================================================================
Dear Colleagues,
Hope you are enjoying working with Dropbox.
As this has been a new phase for all of us to transit from a very traditional method to an
upgrade version as a business need, we would like to take this opportunity to know your
experience on the new platform so far. Thus, please fill the below and forward your response
to Anna :
▪ Do you like working using the cloud-based data storage system?

▪ How comfortable are you using the new system so far?
▪ Do you face any difficulty in understanding the Dropbox features?
▪ Does the use of new system impact your daily performance?
▪ Do you think it is secure to use the new system to store the data?
▪ Have you received any malware or suspicious activity related notification on
your system ever since using Dropbox?
▪ Do you require any further training or guidance to support in using the new
cloud based system? If yes, please suggest the kind of training you would
like?
▪ Are you confident to toggle between different windows on the Dropbox
application?
▪ Do you face any issues login on to the new cloud based system?
▪ Any other feedback or comments about Dropbox?
We look forward to make the experience the most exciting and smooth for you. Kindly,
send your response before 25th November 2019.
Feel free to reach me directly for any further question or concerns.
Thanks & regards,
Mohinder Pal Singh
=======================================================================================
From: Example@gmail.com
To: employees@accountsupport.com Subject:

Presentation of cloud data storage
Dear employees
We are pleased recognize the progress on the cloud data storage that has been recently implemented at
your company. We are interested in knowing on how the employees find on its uses.
Please kindly send me the staff response with following items included. Feedback:
Positive or Negative
Performance level: User friendly or not Security
Level: Is the data secure or not
Training: Required further training or not? If yes, on what aspect?
I would highly appreciate if you could send me the reply email with staff response as soon as possible.
Sincerely, Shivam
=======================================================================================
To: All employees of Accountants Support


Dear employees
Following the setup of the new cloud-based data storage system, thank you to address the answers to these
questions within 48 hours, to Anna, who will take care of the compiler for me to retransmit them?
We’re satisfied understand the development on the cloud data storage that has been lately applied at your
organization. We’re keen in understanding on how the personnel discover on its makes use of.
Please kindly send me the staff response with following items included.
Feedback: Positive or Negative
Performance level: User friendly or beneficial or not
Security Level: Is the data secure or not
I would highly appreciate if you could send me the reply email with staff response as soon as possible.
Regards
Manjeet Singh
=======================================================================================
To: All Employees
From: Aditya Sagwal
Dear employees,
We would like to get you feedback regarding the use of cloud computing services. You feedback should be based
on following questions-
 What is your experience using the cloud-based data storage system?

 What is your feedback, positive or negative?
 Do you think that the system is performing as they want it to, and whether it is providing the security that you
need?
 What do you consider your training needs to be? Do you need training in specific aspects of using the Dropbox
account, or do you need more training on cloud-based data storage systems in general?
Looking for effective feedback from you
Sincerely,
Aditya Sagwal
=======================================================================================
To: employees@gmail.com
Dear employees
We are pleased recognize the progress on the cloud data storage that has been recently implemented at your
company. We are keen in knowing on how the employees find on its uses.
Please kindly send me the staff response with following items included. Feedback: Positive or Negative
Performance level: User friendly or beneficial or not Security Level: Is the data secure or not
I would highly appreciate if you could send me the reply email with staff response as soon as possible
Regards
Nitin Panjeta
2. Write a system usage report.
Develop a report for Anna on the cloud-based storage system that you have
implemented. Your report should include the following:
 An analysis of the staff responses, identifying any issues that they have had with
the system. Any issues highlighted by staff should be treated as contingencies that
may restrict the usefulness of the new system.
 Solutions for any contingencies that have arisen. Note that these contingencies
should be dealt with in a way that has minimal impact on the system’s users.
 Ways of communicating these solutions to the staff, which should include a
further training session.
Use the System Usage Report Template to guide your work.
Staff Detail Response

Staff 1 Google Drive also gives you the ability to convert image files such as JPEG,
PNG, and GIFs, as well as PDFs, into editable documents.
Staff 2 This is exactly what I was looking for. Working with lots of file has become
easy for me.
Staff 3 I want to understand about the auto sign off when I am no longer using it to
ensure its safe, if in case I lost my device or forget to sign off.
Staff 4 It’s easy to save and reach the required data. Sharing data with another
employee is also comfortable. I did not have to download and save it.
Staff 5 Send Large Files to Family, Friends or Co-Workers If you happen to use
Gmail, also using Google Drive will allow you to send large files to your
contacts directly from your email account.
Staff 6 Sharing data with another employee is also easy. I did not have to download
and upload separately to communicate the data.
Analysis of the problem:
Backup and Sync stopped working- Remove from the folder on your computer and restart Backup
and Sync. Some files can't be synced: Manually sync files. Syncing is stuck

We have got most of positive response from the staff for using this cloud storage. However, there
are few responses that need a quick attention to fix it. Some staff doesn’t understand few basic
features of this application. Also, there is confusion on using this storage as it is completely new to
them. There is also confusion on how to enter the file and naming them uniquely.
Solution to the problem:

There are many YouTube videos available to understand the use of Google drive. Google itself has
created the official videos on its uses and function. If some, features are confused or forgotten; staff
can get help from those videos. However, we are very happy to help the staff individually to
understand.
Anna should have access to the main data base as she is the boss of the company. She can modify
or delete the data or file entered by the employee if it’s inappropriate. And there is need of antivirus
software that checks every data before its entered so the server and downloader both are safe.
Communicating Solutions:
Staff requires training from expert professionals for using Google drive. We can conduct seminars
and online workshops for the staff in near future for their training
==========================================================================
=====
System Usage Report
Analysis of the staff responses

Though the team appears to quite satisfied with the performance of the new cloud
based storage system . i.e. Dropbox., few of the team member has asked on
mentioned about being unable to and share files stored on the cloud remotely. Also,
slow device performance has been observed by the staff.
Solutions for any issues

A follow up detailed training module to be prepared to educate the team about the step-
by-step process to share files remotely. Also, the staff should be given sufficient time to
practice the process to get hands-on in the presence of the trainer.
In order to combat the system speed issue due to usage of Dropbox, the IT technician
should be consulted to investigate the RAM present on the system and upgrade if
required. Few simple actions like clearing the browsing history, cache, deleting
unnecessary downloaded files and emptying recycle bin can help elevate the speed of
the system. The team shall be given a one page leaflet to be able to perform this self-
help step.
Communicating solutions
A further training session is scheduled to be held next week, Tuesday 19th November
2019. Prior to this a discussion forum of 15 minutes is to held to communicate the
staff concerns and feedbacks about the new cloud based system. A weekly 10 minute
huddle will be on every Friday at 5:20 p.m. to address any concerns related to
Dropbox to review the performance on regular basis.
==========================================================================
=====
Staff Response on using Google Drive

Staff 1 It’s easy to save and access the required data. Sharing data with
another
employee is also easy. I did not have to download and upload
separately to communicate the data.
Staff 2 Every staff are entering the data into the google drive storage.
Improper
file naming made the staff confused with to get the right file.
Staff 3 I want to understand about the auto sign off when I am no longer
using
it to ensure it’s safe, if in case I lost my device or forget to sign off.
Staff 4 My device is infected with virus. I am scared to use the cloud data
storage as I don’t want to transfer virus into it and affect whole
data.
Staff 5 This is exactly what I was looking for. Working with lots of file has
become easy for me.
Staff 6 I have been using different cloud storage in previous work place.
So, I find it confusing with the same terminologies used for different
purposes.
Anna I am glad to hear the positive response on using this cloud-based
storage. I, myself find it very helpful and efficient for
the administration.

We have got 80 percent of positive response from the staff for using this cloud storage. However, there are
few responses that need a quick attention to fix it. Some staff don’t understand few basic features of this
application. Also, there is confusion on using this storage as it is completely new to them. There is also
confusion on how to enter the file and naming them uniquely.

There are many YouTube videos available to understand the use of google drive. Google itself has created
the official videos on its uses and function. If some, features are confused or forgotten, staff can get help from
those videos. However, we are very happy to help the staff individually to understand.
Anna should have access to the main data base as she is the boss of the company. She can modify or
delete the data or file entered by the employee if it’s inappropriate. And there is need of antivirus software
that checks every data before its entered so the server and downloader both are safe.
The above-mentioned problem can be discussed on the future training sessions. If the staff could not
attend the training, an email with all the relevant information will be sent to each staff. A follow up survey
should be performed in every two months.
==============================================================================

Staff 1 Sharing data with another employee is also easy. I did not have to download
and upload separately to communicate the data.
Staff 2 Send Large Files to Family, Friends or Co-Workers If you happen to use
Gmail, also using Google Drive will allow you to send large files to your
contacts directly from your email account.
Staff 3 I want to understand about the auto sign off when I am no longer using it to
ensure its safe, if in case I lost my device or forget to sign off.
Staff 4 Google Drive has its very own built-in search engine, which allows you to
search by file type, such as image, Word document or video, as well as by
keyword. It also allows you to search by owner.
Staff 5 This is exactly what I was looking for. Working with lots of file has become
easy for me.
Staff 6 Google Drive allows you to open anything from Adobe Suite files to spread
sheets and Microsoft Word documents.
Backup and Sync stopped working- Remove from the folder on your computer and restart Backup and Sync. Some
files can't be synced: Manually sync files. Syncing is stuck
Click the Start button in Windows.

Find the program called "Google Drive File Stream" or "Drive File Stream".
Click the program.
Wait for 20 seconds Google Drive File Stream will reload and you should regain access to your files.
Communicating solutions
For implementing the solutions our communication shall include some guidelines:
1. State your problem and interests.

2. Listen to the other parties and know their interests.
3. Offer an apology when appropriate.
4. Stay in the present and the future.
5. Stick to the present topic.
6. Look for areas of agreement.
===============================================================================

Staff 1 Google Drive is a better storage alternative than an external hard drive or USB
stick because it can both begin to malfunction or become corrupted over time,
meaning that you’ can lose your precious files forever. Not with Google Drive,
though.
Staff 2 Every staff is entering the data into the Google drive storage. Improper file
naming made the staff confused with to get the right file.
Staff 3 Should you need to access any files while on the go, you can download the
Google Drive app to your smartphone. You can use this if you need to give a
presentation or show proof of purchase.
Staff 4 My device is infected with virus. I am scared to use the cloud data storage as I
don’t want to transfer virus into it and affect whole data.
Staff 5 Google Drive’s optical character recognition technology is capable of scanning
through documents saved by other users and finding the word (or name) that
you searched for. It can also be helpful if you’re conducting research on a
historical topic.
Staff 6 I have been using different cloud storage in previous work place. So, I find it
confusing with the same terminologies used for different purposes.

We have got most of positive response from the staff for using this cloud storage. However, there are few
responses that need a quick attention to fix it. Some staff doesn’t understand few basic features of this
application. Also, there is confusion on using this storage as it is completely new to them. There is also
confusion on how to enter the file and naming them uniquely.

There are many YouTube videos available to understand the use of Google drive. Google itself has created
the official videos on its uses and function. If some, features are confused or forgotten; staff can get help
from those videos. However, we are very happy to help the staff individually to understand.
Anna should have access to the main data base as she is the boss of the company. She can modify or
delete the data or file entered by the employee if it’s inappropriate. And there is need of antivirus software
that checks every data before its entered so the server and downloader both are safe.
The above-mentioned problem can be discussed on the future training sessions. If the staff could not attend
the training, an email with all the relevant information will be sent to each staff. A follow up survey should be
performed in every two months.
===============================================================================

Staff 1 Google Drive has its very own built-in search engine, which allows you to
search by file type, such as image, Word document or video, as well as by
keyword. It also allows you to search by owner.
Staff 2 Google Drive also gives you the ability to convert image files such as JPEG,
PNG, and GIFs, as well as PDFs, into editable documents.
Staff 3 If you happen to use Gmail, also using Google Drive will allow you to send
large files to your contacts directly from your email account.
Staff 4 If your family members or friends also have their own Google Drive accounts,
you can all share files with each other. This is especially handy if you have to
travel for your occupation and need to work on a project simultaneously with
colleagues while in completely different locations.
Staff 5 It’s easy to save and reach the required data. Sharing data with another
employee is also comfortable. I did not have to download and save it.
Staff 6 Google Drive will allow you to send large files to your contacts directly from
your email account.

Trouble viewing a file in Google Drive

1. Wait and try opening your files again later
Wait a few moments: If you see a “Temporary Error (502)” message when you try to open files in Drive, it means
that your documents are temporarily unavailable. This issue is usually temporary, so wait a bit and try to open them
again.
Check the G Suite Status Dashboard: If there's a known outage for Drive or Google servers, it will appear the G
Suite Status Dashboard as a red dot next to the product. Click the dot for details about what’s wrong.
2. Try basic troubleshooting
Step 1: Check your Internet connection
Step 2: Check your browser version
Step 3: Clear your browser cache
Step 4: Reduce the size of your file
Step 5: Turn Offline Access on and off
Staff requires training from expert professionals for using Google drive. We can conduct seminars and online
workshops for the staff in near future for their training
===============================================================================
the place, date and time of another training session for staff.
Attach your System Usage Report to the email.
To: anna@gmail.com
Subject: Overview of system usage report
Dear Anna
I am writing this email to inform you that I have prepared system usage report based on the experience of
staff members on the usage of Google Drive. All the staff members had positive experience about the
usage. Some issues were found but on the same time issues were fixed. Please fine the attachment in the
email.
I have scheduled the next date for training on 18 th March 2021 at 10 am in the conference hall.
Looking for a feedback from you
Sincerely
Ankit Kumar
=======================================================================================
Dear Anna,
Hope you are well.
As per your advice, a short questionnaire was been sent to all staff members. Based on the
response received a system usage report has been developed to understand the need of the
team.
Please find attached the System Usage Report for reference. The report focus on the results of
the feedback from staff, challenges and recommended solutions for the same.
Kindly, advice further guidance on how to proceed and address the
concerns. Regards,
Mohinder Pal Singh
=======================================================================================
Dear Anna
We have recently prepared the system uses report. We have found the majority of positive feedback from the
staff. However, there were few things that need to be fixed. Please find the attached report file with this email.
I would like to get your feedback email based on this report. I have scheduled the next date for training on
1st of October, 2020 at 9am at office hall.
=================================================================
To: anna@gmail.com
Subject: Overview of system usage report
Dear Anna
I am writing this email to inform you that I have prepared system usage report based on the experience of staff
members on the usage of Google Drive. All the staff members had positive experience about the usage. Some
issues were found but on the same time issues were fixed. Please fine the attachment in the email.
I have scheduled the next date for training on 7th March 2021 at 9 am in the conference hall.
Sincerely
Manjeet Singh
=================================================================
To: Anna (Assessor)
From: Aditya Sagwal
Subject: System uses report
Dear Anna,
We have recently prepared the system uses report. We have found the majority of positive feedback from the staff.
However, there were few things that need to be fixed. Please find the attached report file with this email.
I would like to get your feedback email based on this report. I have scheduled the next date for training on 10 th of
March 2021 at 2pm at Meeting Room.
Sincerely,
Aditya Sagwal
=================================================================
To: anna@gmail.com
Subject: Report of System uses
Dear Anna
I am writing this email to inform you that we have prepared the report of system uses report. We have found the
positive and authentic feedback from the staff.
I have attached the System Usage Report of the employees with the analysis of this new system and the solutions
in this email.
Please suggest date and time of another training session for staff.
Sincerely
Nitin Panjeta
=================================================================
4. Update your cloud-based data storage presentation.

Your next presentation will serve two purposes:
 To show staff who attended the first presentation the adjustments that you have made to
the system and the changes that you would like them to make to the way that they work
with it.
 To instruct new staff on the system and how to use it.
Ensure that your presentation serves both purposes by modifying it to include the changes that
you suggested in your system usage report.
Your presentation should last for about 20 minutes.
Your presentation should include the following:
 The fundamentals of cloud-based storage systems, including key terms and concepts.
 Key features of cloud-based storage systems.
 Modifications that you have made to the system, or that you would like the staff to make to
their system usage, that will address the issues as you set out in your system usage
report
Save this file as Revised Presentation.
CLOUD STORAGE-
REVISED PRESENTATION- MANJEET SINGH.pptx
===============================================================================
CLOUD STORAGE-
REVISED PRESENTATION- MANJEET SINGH.pptx
===============================================================================
CLOUD STORAGE-
Revised Presentation.pptx
===============================================================================
CLOUD STORAGE-
REVISED PRESENTATION - NITIN PANJETA.pptx
===============================================================================
5. Conduct your revised cloud-based storage system presentation.
Begin by introducing yourself and the reason for the training session. Tell the participants that
they can ask questions during your presentation or wait until you have finished.
Give the presentation, ensuring that all of your points are understood by all of the participants,
and they are encouraged to participate in the ongoing cloud-based data storage implementation
process.
Keep in mind that this presentation is your opportunity to deal with the contingencies that have
arisen, so ensure that your solutions are made apparent to all participants, and that they
agree to adopt them.
During the presentation, you are required to demonstrate effective communication skills
including:
Conclude the presentation by asking the attendees if they have any further
questions. Inform them that they can contact you if they have any questions in the
future.
Presentation date – 18th March 2021

Time – 10 am
Good morning everyone. I Ankit Kumar is going to deliver a presentation on cloud computing.
Questions asked after presentation:
1. In cloud computing explain the role of performance cloud?

2. Name some open-source cloud computing platform databases?
3. What is the use of API in cloud services?
4. Explain hybrid and community cloud?
=======================================================================================
PRESENTATION WAS DELIVERED
DATE: 07/03/2021
TIME: 10 AM
Good morning all employees. I Manjeet Singh will deliver presentation on cloud computing. You can ask
questions during your presentation or wait until you have finished.
This training session is important because The Demand for Cloud Computing Professionals Will Continue to Grow.
This presentation session will brings all employees to a higher level so they all have similar skills and knowledge.
Questions asked after presentation-
1. Mention in what ways cloud architecture provide automation and performance transparency?
To provide the performance transparency and automation there are many tools used by cloud architecture. It allows
managing the cloud architecture and monitoring reports. It also allows them to share the application using the cloud
architecture. Automation is the key component of cloud architecture which helps to improve the degree of quality.
2. In cloud computing explain the role of performance cloud?
Performance cloud is useful in transferring maximum amount of data instantly. It is used by the professionals who
work on high performance computing research.
3. Explain hybrid and community cloud?
Hybrid cloud: It consists of multiple service providers. It is a combination of public and private cloud features. It is
used by the company when they require both private and public clouds both.
Community Cloud: This model is quite expensive and is used when the organizations having common goals and
requirements, and are ready to share the benefits of the cloud service.
4. In cloud what are the optimizing strategies?
To overcome the maintenance cost and to optimize the resources, there is a concept of three data center in cloud
which provides recovery and back-up in case of disaster or system failure and keeps all the data safe and intact.
5. Where Is Our Data Stored?

You want to make sure that your data is being held in an up-to-date data center. This will help insure both reliability
and performance as you access services.
It’s a bonus when the provider has a fall-back data center or two. That way, if there’s a problem at the primary data
center (i.e. earthquake, flood, power loss); your services will fail over to a secondary data center with little to no
interruption on your end.
FEEDBACK RECEIVED
You clearly put a lot of work into your slides, I like the way you used pictures and very little text, and I really enjoyed
the topic, you used some interesting vocabulary, next time you could check the collocations with an English
dictionary make your presentation more impactful
=======================================================================================
6. Send an email to all staff (your assessor).
To ensure that
The email should summarise the contents of your system usage report, including the
changes that have been made to the data storage system.
Attach your Revised Presentation to the email.
To: All staff members
Attachment: Revised Presentation
Subject: Overview of the changes done in the system
Respected staff members,
Hope everyone is having a great time. According to the feedback received from the employees on the usage of
cloud-based system, some staff members had certain issue on the usage of Google Drive. The issue was solved
and the details of the issues were also demonstrated in the presentation.
Revised presentation has been attached. Please go through revised presentation and provide feedback on the
presentation
Thanking you
Ankit Kumar
===============================================================================
Solution : Dear Colleagues ,
Hope you all had a great weekend.
It was great to receive your valuable feedback and to analysis the issues faced in using the
cloud based storage system. We have organised a revised training on sharing files stored on
the cloud remotely. During the training all the participants shall be given enough time to
practice on sample data and consult if any questions.
Also, a weekly huddle will take place every Friday at 5:20 p.m. to know about any further
challenges. We have put one page leaflet at everyone’s desk to help guide the slow system
issues solution. More information has been uploaded on the desktop help to assist you
further.
Cloud storage
fundamentals.pptx
We have simplified the process to suite the team needs. If you have any further questions or
concerns, please feel free to reach me directly.
Have a great
day. Kind
Regards,
===============================================================================

staffs@accountsupport.com
Subject: Changes on System
Dear staff
We have recently made few changes on the system based on the staff report on their performance. There will
only few changes such as few more icons for virus scanning, auto file naming system, auto saving and
signing off when users are inactive at cloud storage. We would like to assure every staff that, your every file is
secured and you can download any file as it is free from any types of malwares.
Sincerely, Shivam
===============================================================================
To: All staff members
Subject: Overview of the changes done in the system
Respected staff members,
I am sending this email to you to inform you that according to your feedback the required changes have been made
to the new cloud-based system.
Some staff members had certain issue on the usage of Google Drive. The issue was solved and the details of the
issues were also demonstrated in the presentation.
Please go through revised presentation and provide feedback on the presentation
Thanking you
Manjeet Singh
===============================================================================
To: Staff Members

From: Aditya Sagwal
Subject: Revised Presentation
Dear staff,
We have recently made some changes on the system based on the staff report on their performance. There will
only few changes such as few more icons for virus scanning, auto file naming system, auto saving and signing off
when users are inactive at cloud storage. We would like to assure every staff that, your every file is secured and you
can download any file as it is free from any types of malwares.
The presentation has been attached in the email. Please provide necessary feedback on the presentation. Your
feedback is highly appreciated.
With regards
Aditya Sagwal
===============================================================================
To: staffs@gmail.com
Subject: Changes on System
Dear staff members,
Hope that you all are having a great time. We have recently made some changes on the cloud based on the staff
report on their performance.
In revised presentation an analysis of the staff responses, identifying any issues that they have had with the system.
Any issues highlighted by staff should be treated as contingencies that may restrict the usefulness of the new
system was added
Solutions for any contingencies that have arisen were added
Sincerely
Nitin Panjeta
Student’s name:
Completed
successfully
Did the student: Comments
Yes No
Monitor the system usage, security and output as

required by the owner of the company?
Modify the way that staff use the cloud-based data

storage system to meet the organisation’s
requirements?
Clearly identify modifications that should be made to

the system, and notify users of these?
Deal with contingencies that arise, ensuring that the

solutions have minimal impact on the way that staff
use the system?
Train new staff on the modified administrative

system?
Monitor the staff’s training needs and provide

training and support on using the modified system?
During the presentation, demonstrate effective

 Using non-verbal communication to assist
with understanding
 Using active listening techniques to
confirm understanding
Assessor signature
Assessor name
Date

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Table of Contents

Student Assessment Tasks

BSBADM504 Plan and implement administrative

BSBADM504 Student Assessment Tasks V1.0 (10 September 2019)

Each assessment task in this booklet consists of the following:

Assessment Task Cover Sheet

Depending on the task, this may include

Assessment Task Information

Assessment Task Instructions

Do you understand your rights to re-assessment?  Yes  No

Assessment outcome S NS DNS Resubmission Y N

Note: S – Satisfactory, NS – Not satisfactory, DNS - Did not submit

Student result response

This assessment is to be completed in the simulated work environment in RSB.

Carefully read the following:

Complete the following activities:

 Determine the company’s current administration resources

Meeting time and date 10:00 am, 10th March, 2021

 Determine the company’s current administration resources

 Installing latest processors

 Identify and discuss the company’s future administration needs

 Determine what improvements need to be made to business operations

 Improve your customer interactions.

Meeting time and date 3.00pm, 11th November 2019

Agenda items Topics discussed Outcome

Budget for change to Get new computer Anna Armstrong to approve

For the meeting which was held on 4th March 2021

 Determine the company’s current administration resources

 Identify and discuss the company’s future administration needs

 Determine what improvements need to be made to business operations

Better ways to measure performance

Good and improved inspiration techniques for employees

Setting of time aside for reflection

 Determine the company’s current administration resources;

 At the offices, there are Macs available

 Identify and discuss the company’s future administration needs;

 Determine what improvements need to be made to business operations;

Building the plan

Establishing your strategy rhythm

Meeting to discuss new operational plan

Meeting time and date 10:00am, March 08, 2021

 Determine the company’s current administration resources

 These include invoices, order forms, and accounting spread sheets

 Installing latest processors

 Identify and discuss the company’s future administration needs

 Determine what improvements need to be made to business operations

 Improve your customer interactions.

 Conduct workshops every 6 months on training of latest operating system

2. Write an administration needs report.

length. Your report should include the following:

Use the Administration Needs Report Template to guide your work.

Administration needs report

Organization: Accountants Support

Prepared by: Ankit Kumar

 Anticipated business operations (over the next three years);

 Current computing resources;

5 Desktop computers with following configuration-

 Storage: 500 GB internal storage drive

 Monitor/Display: 14" LCD monitor resolution of 1600 x 900 or better.

 Network Adapter: 802.11ac 2.4/5 GHz wireless adapter

4 Laptops with following configuration-

 Operating System: Preloaded Windows 10 Home with lifetime validity

 Storage: 512 GB SSD (Fast Storage)

 RAM: 8 GB DDR4 up to 16 GB with 2667 MHz