Ch 1

1. Management is the process of -------------

a) Utilizing resources b) handling resources c) allocating resources d) None
2. “Management is the function of executive leadership anywhere”
a) George R Terry b) Ralph C Devis c)Donald J Clough d) F. W. Taylor
3. ---------------ensures that goals of the organization are achieved
a) Supervisor b) Manager c) Both d) None
4. Tangible changes are concerned with
a) Human Values b) Attitude c) Technology change d) Culture
5. Management reduces
a) Labor turnover b) team spirit c) competition d) productivity
6. Reduction in wastage brings
a) efficiency in production b) higher returns c) Both d) None
7. Principles and concepts of management are applicable to------
a) Line organization b) Functional organization c) All organizationsd) Staff organization
8. Management is not static
a) True b) False
9. To achieve organizational goals people need-------
a) Supervision b) Teamwork c) Coordination d) All of the above
10. Management means using scientific methods to study work and determine effective way to
perform task
a) Henry Fayol b) F.W. Taylor c) Mary Parker Follet d) None
11. An employee should receive orders and instructions from----
a) Superior b) Manager c) Director d) Chairman
12. Each group of activity having same objective must have one head and one plan
a) Unity of Command b) Unity of direction c) Discipline d) Responsibility
13. Managers are regarded as--------
a) Chain of superiors b) Chain of supervisors c) Middle level workers d) All of the above
14. Initiative is conceived as thinking and execution of a plan
a) True b) False
15. Esprit de corps stands for------
a) Union is power b) Union is success c) Both a & b d) Union is strength
16. Top level management consists of ----------.
a) Board of Directors b) Chief Executivec) Managing Directord) All
17. Remuneration of employee is-----
a) Salary b) Incentives c)Both a & b d) None
18. To lay down the objectives and broad policies of the enterprise
a) Middle level management b)Lower level management c)Top level management d) All
19. Which is the function of management?
a) Navigating b) Communicating c) Planning d) All
20. Organizing is the --------------- function of management
a) First b)Second c)Third d) Fourth
21. Number of sub-ordinates a manager can supervise effectively is------------
a) Scope of supervisor b)Span of Controlc)Focus of supervisord) None of the above
22. Management and Administration are--------------
a) Sameb) Differentc)Partly same d) Partly different
23. LPO stands for
a) Legal Process Outsourcing b)Limited process outsourcing c)Limited procedure outsourcing
d) Last procedure outsourcing
24. Espirit de corps refers to
a) Cooperation b)Coordination c)Team work d) discipline
25. Management is-------------
a) Science b)Art c)Profession d) All of the above
26. Need-want-satisfaction chain is invented by-----
a) Maslow b)Taylor c)Drucker d) Fayol
27. Who is not a middle level manager?
a) General manager b)Production manager c)Section head d) Marketing manager
28. Which is not the type of departmentation?
a) By functionb)By productc)By processd) By material pattern
29. The significant activities of management are-----
a) Co-ordinatingb)Decision makingc)motivatingd)All of the above
30. The right to issue orders or make decisions is called
a) responsibilityb)authorityc)supervisiond)controlling
31. ----------------can be defined as the process of establishing the orderly use of resources by
assigning and coordinating tasks
a) planningb)organizingc)directing d)all of the above
32. Which of the following function of management involves measuring & comparing current
performance against the established standard?
 a) Planning b)Controllingc) Organizingd) Directing
33. who is recognized as a man who invented management
a) Mary folletb)Peter Druckerc) F.W Taylord)Elton mayo
34. Who defined management as “Management is the art of getting things done through people and
with people in formally organized groups”?
b) Harold Koontz b) F. W. Taylor c) Elton mayo d) Abraham Maslow
35. -------------------does not belongs to Henry Fayol‟s principle of management
a) Scalar chain b) Authority c) Standardization d) Discipline
36. Identify the person who supervises and coordinates the activities of operating employees
a) Inspectors b) Workers c) Branch managers d) Chairman
37. Esprit de corps refers to
a) Level of management b) Principles of motion economy c) Principles of organization d)
Principle of management
38. Administration is an activity at:
a) Middle level of management b) Top level management c) Lower level management
d) None
39. Which of the following function is not a part of staffing activity
b) Training & Development b) Selection and recruitmentc) Preparing job analysis, job
description, etc.d) All of the above
40. -------------- function of management involves selecting missions and objectives and actions to
achieve them
a) Planning b) Organizingc) Leading d) None
41. According to Maslows need heirarchy theory which of the following are not higher level needs
a) Physiological needs b)Social and belonging needs c)Social esteem needs d)Self actualization
needs
42. Which of the following is not a formal group
a) Commitee b)Group of friends c)Project teams d) Task forces
43. Motivation factors while matching people with job can include--------
a) Salary b) Security c)Status& Satisfaction d) All of above

44. Empowerment means--------

a)Giving emplyoees the authority b)Giving emplyoees the responsibility c)To respond quickly to
customer requests by giving authority and responsibility d) All
45. Which of the following is not a level of management?
a) Top level management b)Middle level management c)Intermediate level management d)Lower level
management
46. External information is more useful for -------------managers
a)Top level b)Middle level c)Link level d)Lower level
47. The employees should receive orders and instructions from one supervisor only will come under ------
---principles of management
a)Unity of direction b)Unity of command c)Equity of Treatment d)Discipline
48. Line organization is also known as-------
a)Functional organization b)Military Organization c)Project Organization d)Multiple Organization
49. Tangible changes are concerned with changes in-
a)Technology b)Size of organization c)Specialization of work d)All of the above
50. ---------function comes under lower level management
a)Establishment of organization b) Establishing the policies c) Developing and improving work methods
and operations d)Setting basic goals and objectives
51. Getting work done with a minimum effort, expense or waste is the definition of-------
a) Efficiency b)Effectiveness c)Organizing d)Planning
52. Initiative includes
a)Employee suggestions b)New ideas c)Solution of problem d)All of the above
53. ------------includes work analysis, planning, scheduling, routing, quality control and work study
a)Personnel management b)Distribution management c)Purchase management d)Production
management
54. Group members must give first priority to--------
a)Personal interest b) Organizational interest c)Leader interest d)Non of the above
55. Which of the following is not a function of management?
a)Organizing b) Controlling c) Planning d)Renumeration
56. The father of modern management theory formulated -------- principles of management
a) 6 b)10 c)14 d)12
57. According to Henry Fayol principles, manager should deal with his subordinates with the kindness
and justice will come under
a)Discipline b)Equity of treatment c)Esprit de corps d)Initiative
58. The relationship between leadership and management is most accurately stated as:
a)Leadership is a subset of management b)Leadership and management are synonymous terms c)There is
not a relationship between leadership and management d)Management is a subset of leadership
59. ----------flows from bottom level to top level
a)Authority b)Responsibility c)Accountability d)Organization
60. In------- organization, the authority flows from the works manager to superintendent to foreman and
then to worker
a)Line b)Line and staff c)Functional d)Project
61. The function of controlling is performed by---
a)Top level management b)Middle level management c)All managers d)None of the above
62. The ability to inspire confidence and trust in the subordinates in order to have maximum cooperation
from them getting the work done is ------skills
a)Motivating b)leadership c)Decision making d)Techinal
61. From the following given functions,----------function comes under top level management
a)To cooperate to run the organization smoothly b)Assigning duties to their subordinates c)Shouldering
financial responsibilities d)Direct supervision of workers and their work
62. The loyalty and devotion should elicited from personnel by a combination of kindliness and justice
between managers and with subordinates
a)Equity b)Stability c)Order d)Initiative
63. Who developed the concept of „hierarchy of needs‟ in regards to motivation
a)F.W.Taylor b)Abraham Maslow c)Max Weber d)Mary Follet
64. Allotment of task to individual has been done by------
a)Production manager b)Supervisor c)CEO d)Plant manager
65. ------------is concerned with the direct supervision of the workers by planning and executing activities
given by top management
a)Top management b)Manager c)Foreman d)All of the above
66. According to William G. Scout, motivation means-----
a)A process of simulating people to accomplish desired goals b)A process of directing people to action
c)A process of setting goals for worker to action d)None of the above
67. Motivation is related to:
a)Planning b)Controlling c)Leading d)Tactical decisions
68. The area having to do with identifying personal characteristics and situational leading to managerial
success is that of:
a)Communication b)Motivation c)Leadership d)Development
69. In line and staff organization, authority lies with:
a)Line executive b)Staff executive c)Both line and staff d)None of the above
70. Who is the father of scientific management?
a)Henry Fayol b)Gilberth c)F.W.Taylor d)Elton Mayo
71. As per Maslow‟s need hierarchy theory, Physiological needs and security needs are----
a)Lower level needs b)Middle level needs c)Higher level needs d)All of the above
72. Supervision makes for------------time
a)Shorter(day or week or month) b)Longer(years) c)Indefinite d)Quarterly or half yearly
73. Motivation refers to the way in which urges, desires, aspirations, striving or needs direct, control and
explain the behavior of human beings. That is defined by:
a)William G Scout b)Mc Farland c)Dubin d)Fred luthans