Course Information Technology for Management (ITFM)

Faculty Prof. Mohamed Minhaj

Batch 2020 – 22

Term 1

Credits 3

Introduction:

"Information technology and business are becoming inextricably interwoven. I

don't think anybody can talk meaningfully about one without talking about the
other."
- Bill Gates, Microsoft.

Information Technology has become an integral part of most organizations and

has transformed the way business is conducted. The convergence of social
networks, mobile technology, big data, analytics, cloud, IoT, AI has paved a
new era in the world of business. Organizations are increasingly leveraging on
the speed and flexibility that Digital Technologies are offering in getting the
competitive edge to survive and flourish. Recognizing this, a significant portion
of the organizational budget is being dedicated to IT. However, the
procurement of IT by itself cannot bring in all the benefits to the business;
what drives success is the right IT implementation and management practices.
Therefore, the current business managers are expected to know the strategic
use of IT to compete successfully in the global economy.

Course Objectives:
SDMIMD Mission Objectives
➢ Business Leadership
➢ Organizational excellence
➢ Social responsibility
➢ Dealing with change
➢ Value creation

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SDMIMD PGDM Programme Educational Objectives, Inspired by the
Institutional Mission
PEO 1. To become a leader and a manager with a blend of generalist
knowledge and specialized skills with an eye on social responsibility

PEO 2. To understand current trends, practices, opportunities and challenges

in the area of chosen specialization

PEO 3. To acquire the ability to readily understand the practical aspects in the
domain area.

PEO 4. To develop a personal value system which balances the social side as
well as the corporate value-creation process

PEO 5. To become a well-rounded professional grounded in management

concepts, well versed with contemporary topics from the industry, society and
technology.

Three chosen mission objectives of ITFM Course:

➢ Business Leadership

➢ Organizational Excellence

➢ Value Creation

ITFM Course Learning Objectives

CLO 1 (Related to Business Leadership): To give a comprehensive

introduction to Information Technology covering the essential aspects of
Hardware, Software, Databases, Networks, Web, Office Productivity tools along
with contemporary topics like Analytics, Cloud, IoT, AI etc. Using case-
lets/whitepapers/examples, help the participants understand the role of
Information Technology in providing strategic advantage to the organizations by
facilitating problem-solving, increased speed, quality, and improved customer
services.

CLO 2 (Related to Organizational excellence ): Development of IT skills –

Office Productivity, Web, Communication, and Collaboration Tools.

CLO 3 (Related to Value creation ): Understanding of best practices related

to acquiring and developing IT applications and infrastructure.

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Matrix of Course Learning Objectives (CLO) as influenced by the PGDM
Program Educational Objectives (PEO)

PEO 1 PEO 2 PEO 3 PEO 4 PEO 5

CLO 1 Med High Med Med Med

CLO 2 Low High High Low Low

CLO 3 Med High High Low Med

The overall intended Med High High Low Med

outcome of the course

Alignment of the Course Objective with SDMIMD Vision and Mission:

Business Leadership: The course is based on the premise that the major role of
IT is to provide strategic advantage to organizations by facilitating problem-
solving, increasing productivity, speed, improved customer service, enhanced
communication, and collaboration. With the help of case-lets/whitepapers and
examples, the course endeavors to exemplify the business leadership by
discussing how organizations are gaining strategic advantage with Information
Technology.

Organizational excellence: The significant portion of the course focuses on the

development of IT skills like the use of spreadsheets, effective use of web,
communication and collaboration tools etc. These skills would help the course
participants in harvesting the vast information available on the web, enhance
office productivity, and improve efficiency in the organizations where they
work.

Value creation: To harness the value of Information Technology, it is crucial to

identify the right product or service, the right model of procurement, and the
implementation of the right IT practices. The course, with the help of scholarly
literature and company-specific examples, would help the participants in
understanding the best practices related to acquiring and developing IT
applications and infrastructure. Discussions about Outsourcing, Open Source,
Licensing models, Cloud etc., would equip the course participants to have
better control over the IT investments and processes.

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Pedagogy:

Lectures Concepts, Models, Technologies, and Trends

Hands-on Sessions Office Productivity and Web Tools
Group Activities Discussions, Analysis, and Presentations (Related
to Course Assignments)

Evaluation scheme:

Component Marks % Time Frame

Quiz 1 10 Before Mid Term
Quiz 2 10 Before Mid Term
Mid Term 25
Quiz 2 10 After Mid Term
Group Assignment 20 After Mid Term
End Term 25

Rubrics for the evaluation of Assignment:

Exceptional Good Satisfactory Unaccept

able
Overall Structured Structured Timely Late
Assessmen report with good report with the Submission and Submissio
t presentation. key elements of percentage of n and
The document a scholarly plagiarism less percentag
has all the key report like TOC, than or equal to e of
elements of a references, in- 20% plagiarism
scholarly report. text citations greater
The percentage etc. than 20 %
of plagiarism is The percentage
less than 5 % of plagiarism is
less than or
equal to 10 %
Business With respect to the problem assigned:
Leadershi A clear Ability to Limited ability Both
p understanding of connect the to link IT with explanati
the role that usage of IT with organizational ons of the
Information the strategic strategy. Either concept
Technology can goals of the the explanation and cited
play in organization to a of concept or examples
organizations for large extend examples used do not
gaining a with appropriate to convey the connect
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 strategic examples. link. IT with
advantage. organizati
Ability to onal
illustrate this goals.
with suitable
examples from
the industry and
relate it with
the given
problem.
Organizati Thorough Good Fair Obscure
onal understanding of understanding of understanding of
about the
excellenc IT IT IT key
e concepts/tools/ concepts/tools/ concepts/tools/
concepts
models models models of IT and,
employed in the employed in the employed in the
conseque
given problem. given problem. given problem.ntly, not
able to
employ
them to
the given
problem.
Value Innovative Demonstration General Inability
creation approach and of good understanding of to
reflection of understanding of the frameworks, understan
clear frameworks, best practices d means
understanding of best practices and trends or need
established and trends related to IT. for
frameworks, related to IT Fair awareness harnessin
trends, and implementation about the means g value of
industry best and of deriving value IT.
practices management. from IT.
related to IT
implementation
and
management.

Rubrics for the evaluation of Exams :

Exceptional Good Satisfactory Unacceptable

Overall Use of Structured The key Unorganized
Assess persuasive answers with element of the explanation and
ment language. clear question is incorrect
Structured interpretation answered answers.
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 answers along correctly
with own
interpretation
and use of
appropriate
examples.
Busines Identification of Ability to Ability to Explanation
s the right identify the identify the about both the
Leader technology/pro right right technology/pro
ship cess/approach technology/pro technology/pro cess/approach
concerning cess/approach cess/approach and the
situation-based concerning concerning rationale for
questions with situation-based situation-based choosing the
the rationale questions and questions. But same is
for the same logical limited incorrect.
cogently explanation of explanation
explained. the same to a about the
large extend. underlying
logic.
Organiz The The Fair Obscure about
ational concepts/model concepts/mode explanation of the
excelle s/frameworks ls/framework the concepts/model
nce have been and application concepts/mode s/frameworks,
clearly of the same ls/frameworks and
explained. The have been with a passable consequently,
answers also explained to a explanation the explanation
reflect the large extend. about its about the
effective applications. application is
application of incorrect.
those
concepts/model
s/frameworks.
Value The answers The Broad The answers in
creatio reflect the use explanation, to explanation any way do not
n of an effective a large extend, about the depict the need
and efficient establishes the application of or means of
approach value creation IT with limited harnessing
towards from IT details about value from IT.
transforming IT investments as the means of
investments per the current deriving value
into business industry from it.
value. Suitable practices.
examples from
the industry
support the
explanation.

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Session Plan :

Session Topics
No.
1 Introduction to Information Technology

Introduction to the course coverage and structure.

Discussion : Emerging trends in IT.

2 Digital Transformation:

Business pressures, organizational responses and the role of IT.

Use Cases.

3 Business Information Systems:

Information Systems (IS) – key concepts.

IS Infrastructure and Architectures.

Classification of Information Systems.

4-6 Technology Infrastructure:

Information Technology – key concepts.

Building blocks of IT - Hardware and Software Technologies.

Key managerial issues related to IT infrastructure.

Enterprise Technology Trends - Virtualization, Outsourcing, Cloud,

Mobility, AI, ML etc.

7 Overview of Software Development

Software Development Life Cycle.
Flowcharting.
Introduction to programming – I/O, Datatypes, Operators, and
Control Statements.

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8 - 14 Office Productivity Tools - Workshop

a) MS - Word : Formatting, language tools, mail merge,

collaborative documentation and reviewing tools, auto-generation
of TOC, indexes, references etc.
b) Creating multimedia presentations with MS- PowerPoint.
c) Data Analysis and Business Modeling with MS – Excel :
Accessing and managing data from multiple sources,
Data formatting and validation.
Computation – formulae, reference types, key functions.
Charts.
Sorting, Filtering, Lookup, Pivoting, What-if analysis,
Data tables, Goal Seek, Scenarios.
Business modelling.
Introduction to Macros.
15 - 16 Introduction to Business Data Management:

Key concepts related to Data Management, DBMS, Data

Warehousing and Mining.

17 Networks and Telecommunication for Business:

Key Concepts, Network hardware and software.

Enterprise networks, connectivity and trends.
The present telecommunication system and its effect on the
business world - a discussion

18 – 19 Internet Technologies:

Communication technologies, use of information repositories,

searching techniques.
Web presence – process and managerial issues.
Web designing.
Introduction to E- Business.
Social Networks for Business.

20 and Planning, Implementing, and Managing IT :

21
Identifying, justifying, and planning IT systems.
IT application acquisition – trends and strategies.
System Development Methodologies.
Key IT Governance Frameworks.
Securing the enterprise and business continuity – IT vulnerabilities
and threats. Network Security and Audit.

22 and Student Presentations

24

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Recommended Book:

• Information Technology for Management – Ramesh Behl, McGrawHill

Education.

Reference Books:
• Information Technology for Management, Efraim Turban and Linda
Volonino (Wiley)
• Information Technology for Management, Henry C. Lucas (McGrawHill)
• Information Technology for Management, B. Muthukumaran (Oxford)
• Information Technology Theory and Practice, Pradeep K. Sinha and Priti
Sinha (PHI)
• Microsoft Office for Dummies (Wiley)
• Excel 2016 Bible by John Walkenbach (Wiley)

Additional Readings:
• Beyond Computation: Information Technology, Organizational
Transformation, and Business Performance, Journal of Economic
Perspectives—Volume 14, Number 4—Fall 2000—Pages 23–48
• The Four Paradigms of Information Systems Development,
Communications of the ACM, October 1989
• Ten IT-enabled business trends for the decade ahead, McKinsey
Quarterly May 2013

Note:
Additional readings and web-references, which would be specified during the
course, is an absolute requirement for meaningful class participation.

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