FLUOROSPOT Compact: FLUOROSPOT Compact Siemens Remote Services Beginning With SW VE20

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FLUOROSPOT Compact
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Configuration
FLUOROSPOT Compact
Siemens Remote Services beginning with SW VE20
© Siemens, 2007
10093902
07008530
05902064
10021770
10281161
10280940
10094060
10093929
© Siemens, 2007
All documents may only be used for rendering
services on Siemens Healthcare Products. Any
document in electronic form may be printed
once. Copy and distribution of electronic docu-
ments and hardcopies is prohibited. Offenders
will be liable for damages. All other rights are re-
served.
Print No.: AX41-060.843.20.03.02 English

Replaces: AX41-060.843.20.02.02 Doc. Gen. Date: 07.12
CS PS XP RFU
n.a.
2007
2 Copyright / Version / Disclaimer
1Copyright / Version / Disclaimer
Copyright
“© Siemens, 2007“ refers to the copyright of a Siemens entity such as Siemens Aktienge-
sellschaft - Germany, Siemens Shenzhen Magnetic Resonance Ltd. - China, Siemens
Shanghai Medical Equipment Ltd. - China, Siemens Medical Solutions USA Inc. - USA,
Siemens Healthcare Diagnostics Inc. - USA and/or Siemens Healthcare Diagnostics Prod-
ucts GmbH - Germany.
Document Version
Siemens reserves the right to change its products and services at any time.
In addition, manuals are subject to change without notice. The hardcopy documents corre-
spond to the version at the time of system delivery and/or printout. Versions to hardcopy
documentation are not automatically distributed. Please contact your local Siemens office
to order current version or refer to our website http://www.healthcare.siemens.com.
Disclaimer
Siemens provides this documentation “as is“ without the assumption of any liability under
any theory of law.
The installation and service of equipment described herein requires superior understand-
ing of our equipment and may only be performed by qualified personnel who are specially
trained for such installation and/or service.
FLUOROSPOT Compact AX41-060.843.20.03.02 Page 2 of 42 © Siemens, 2007

07.12 CS PS XP RFU
Table of Contents 3
0Table of Contents
1 _______ General Information______________________________________________ 5
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Required Test Equipment, Tools and Aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
General Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Product-specific Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Screenshots & Graphics in this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Additional Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Pre-Connect Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2 _______ Router/Firewall or VPN Setup ______________________________________ 8
Installation and Startup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

New Installation during System Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Retrofit on Existing Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3 _______ Siemens Remote Service (SRS) System Setup ______________________ 10
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Enabling Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Customer Data in the XCS SSW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Configuration of Local Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
TCP / IP LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Configuration of a Static Route in Windows (if necessary) . . . . . . . . . . . . . . . . . . . . 14
Computer Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
FTP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Preparing the Registry for correct FTP Auto Transfer Functionality . . . . . . . . . . . . . 16
Configuring FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4 _______ System Management ___________________________________________ 19
System Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Activating System Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
5 _______ CS Knowledge Base Access _____________________________________ 24
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Internet Explorer Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Opening Internet Explorer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Internet Explorer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Access to the Knowledge Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
6 _______ Additional Information___________________________________________ 29
SRS Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
© Siemens, 2007 AX41-060.843.20.03.02 Page 3 of 42 FLUOROSPOT Compact

07.12 CS PS XP RFU
4 Table of Contents
Uninstalling System Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

SRS Help Desk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Network Address Translation (NAT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Outside NAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Inside NAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Test Ping not Alive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Country Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
7 _______ Changes to Previous Version _____________________________________ 39
8 _______ List of Hazard IDs_______________________________________________ 40
9 _______ Index _________________________________________________________ 41

07.12 CS PS XP RFU
General Information 5
1-
Requirements
1General Information
Required Test Equipment, Tools and Aids 0
n.a.

07.12 CS PS XP RFU
6 General Information
Notes 1.1
General Safety Information 0
When performing the work steps and checks, the general safety information for medical
products must be observed.
Product-specific Safety Information 0
Control Cabinets
WARNING Even after switching off the system (shutdown), power is still
present in the control cabinet and generator.
Disregarding safety precautions can result in death or seri-
ous bodily injury.
¹ Observe the warning labels in the electronic cabinets.
¹ Switch off the power supply to the X-ray system with
the on/off switch installed on-site.
Screenshots & Graphics in this Document 0
Screenshots and graphics used in this document should be viewed as examples only.
They cannot describe all possible input combinations; they have an informative character
and are used only for better orientation.
The actual parameters that must be configured can be found in the text and the tables, or
depend on the requirements and configuration (items included in the shipment) of the indi-
vidual system.

07.12 CS PS XP RFU
General Information 7
Additional Information 1.2
Pre-Connect Tool 0
For the first test of the network connection from the medical system to the Siemens Remote
Service Center, the "SRS Pre-Connect tool" can be downloaded from the Siemens Intranet
on the CS home page: For service/Product information/Siemens Remote
service under installation/system/installation Instructions.
The tool and documentation “Pre-Connect Tool Setup Software“ and “Pre-Connect Tool
Vxxx Install Instructions“ can be found there.

07.12 CS PS XP RFU
8 Router/Firewall or VPN Setup
2-
Installation and Startup
2Router/Firewall or VPN Setup
NOTE At least one connection from the SRS server to the FL-C must
have been successfully established during router configura-
tion by the responsible SIEMENS person (SRS Help Desk). A
ping from the FL-C to the Siemens Remote Server / System
Management server also has to be successful!
NOTE Information about the network configuration is in the SRS

Troubleshooting Guide.
New Installation during System Installation 0
• The Project Manager sends the completed checklist to SCM (SCM Supply Chain Man-
agement) = Production Forchheim)
• SCM completes the checklist and passes the configuration order to the SRS Help Desk
(Tel.: +49 9191 18 8080 - 191) or via e-mail to: srs_final.med@siemens.com.
• The SRS Help Desk configures the system on the SRS server
Configuration of an SRS Router Provided by Siemens

• If no router is present, one is shipped with the system and installed.
• The startup technician contacts the SRS Help desk. for configuration and test (tel.: +49
9191 18 8080 - 191)
Configuration of a Router/Firewall or VPN provided by the Customer

• The SRS Help Desk contacts the customer's IT Department for the configuration.
• During installation, the startup technician contacts the SRS Help desk to test the remote
connection (Tel.: +49 9191 18 8080 - 191)
Retrofit on Existing Systems 0
Configuration of an SRS Router Provided by Siemens

• If a router is not present, the CSE orders the appropriate SRS router per Planning
Guide TDIT-000.891.01 ...
• The CSE sends the completed SRS Final Configuration Checklist to the SRS Help Desk
(e-mail:srs_final.med@siemens.com) . The checklist can be downloaded from the
Intranet/CS Homepage/For Service/Product Information/Siemens
remote Service under Installation/system/Installation Instruc-
tions.
• The SRS Help Desk configures the system on the SRS server.
• The startup technician contacts the SRS Help desk for the configuration and test (Tel.:
+49 9191 18 8080 - 191)

07.12 CS PS XP RFU
Router/Firewall or VPN Setup 9
Configuration of a Router/Firewall or VPN provided by the Customer

• The CSE sends the completed SRS Final Configuration Checklist to the SRS Help
Desk (e-mail:srs_final.med@siemens.com). The checklist can be downloaded from the
Intranet/CS Homepage/For Service/Product Information/Siemens
remote Service under Installation/system/Installation Instruc-
tions.
• The SRS Help Desk contacts the customer's IT Department for the configuration.
• The startup technician contacts the SRS Help desk for the test (Tel.: +49 9191 18 8080
- 191)

07.12 CS PS XP RFU
10 Siemens Remote Service (SRS) System Setup
3-
General Information
3Siemens Remote Service (SRS) System Setup
Enabling Remote Access 0
Siemens Remote Service (SRS) is enabled on the FLUOROSPOT Compact as follows:

• Select <Settings> in the patient list.
• Select the <Service> symbol (man with the wrench).
• The Service login window appears.
• SRS is activated (deactivated) by clicking on the telephone symbol (1/Fig. 1 / p. 10). If
remote service is activated, the FL-C is blocked for the customer.
Fig. 1: Service login

07.12 CS PS XP RFU
Siemens Remote Service (SRS) System Setup 11
Requirements 3.1
1. The router/firewall or VPN must be configured.

2. The system must be registered on the SRS server.
3. The network topology, particularly as it relates to the gateway, must be known.
4. The customer data in the XCS SSW must be filled in correctly and completely, see
(Fig. 2 / p. 11).
Customer Data in the XCS SSW 0
• Log in to the XCU with the SSW.

• Select the <Customer Data> window in the menu bar under <Info>.
• The Customer Data window appears (Fig. 2 / p. 11).
Fig. 2: Customer Data
NOTE Please fill in all boxes, otherwise save will not take place. Be
very careful when filling in the numerical boxes so that the
logs will be correctly allocated in the server.
Tab. 1 Customer-specific Information
Customer-specific
Data
Information
Customer Name Hospital name
Address Street
City Hospital location
Zip code Postal code
Country Code Country telephone code

07.12 CS PS XP RFU
Customer-specific
Data
Information
Customer No. Customer Number (max. 15 characters). The number is
assigned by the country service organization.
Country Country
Phone No. Room or department telephone number
Modem No. <Enter n.a..
Tab. 2 Unit-specific Information
Unit-specific Information Data

Site Ident. No. System Number (max. 15 characters), do not use the BZ
No.! The number is assigned by the country service orga-
nization.
System Part No. Please enter the system Part Number here.
System Serial No. Here, please enter the Serial Number that is on the same
label, similar to the system Part No..
Reference No. <Enter n.a..
Handover Date Date on which the system was started up, e.g. 01/2006
• Save with <Put to Unit>.

• End the XCS SSW and the FL-C service.
• Switch off the system and wait until the FL-C has switched off.
• Switch the system back on and wait until the FL-C application has started.

07.12 CS PS XP RFU
Configuration of Local Host 3.2
TCP / IP LAN 0
• Select <System> <System Settings> <Control Panel> in the service main menu.
• Double-click on the <Network Connections> symbol.
• Double-click on <DICOM Connection> in the Network Connections window.
¹ The DICOM Connection Status window appears.
• Press the <Properties ...> button.
• Highlight the <Internet Protocol (TCP/IP)> entry in the Dicom Connection Prop-
erties window.
• Press the <Properties> button, the Internet Protocol (TCP/IP) Properties
window appears.
• Enter the data for:
- <IP address>
- <Subnet mask>
- <Default Gateway>
. These addresses are assigned by the local network administrator.
NOTE If needed, enter the 2nd gateway as a static route in Win-

dows (Configuration of a Static Route in Windows (if
necessary) / p. 14).
• Confirm the entries with <OK>.

• Close all windows.
NOTE At this time, it is absolutely necessary to make an FL-C

backup, otherwise a subsequent System Management instal-
lation will fail (software characteristic).
• Select <System> in the service main menu.

- Change to the <System Settings> tab card.
- Insert the FL-C backup CD into the CD drive and wait until the drive LED no longer
blinks.
- Press the <Backup> key to make a backup.
- Confirm any pop-up windows that appear.
- At the end of the backup routine, remove the CD from the drive and close the drive.
- Change to the <System Boot> tab card.
• Press the <Reboot> on the <System Boot> tab.

07.12 CS PS XP RFU
Changing the IP Address
NOTE The SRS Help Desk (SRS Help Desk / p. 32) has to be
informed about the modification of the IP address to perform
the necessary modifications on the SRS servers and fire-
walls.
Otherwise the system will no longer be available for the
remote service and a reinstallation if the System Manage-
ment fails.
If the system management is already installed, it must be uninstalled first before changing
the IP address. After changing the IP address, the System Management has to be rein-
stalled again.
Configuration of a Static Route in Windows (if necessary) 0
NOTE Information about static routes is in the SRS Troubleshooting

Guide .
• Simultaneously press the <Ctrl> and < Esc> keys in the service main menu.
¹ The Windows Start menu appears.
• Select Start / Programs / Command Prompt.
• Enlarge the DOS window and enter the static route <route add 194.......... -p> for the
SRS server in Fürth, Newark or Singapore and then press Enter ↵.
- Example:
Fig. 3: SRS. Define static route. Explanation of Syntax in DOS-Box.

Explanation:
The system in this case, e.g., has the IP address 157.163.200.222.
It uses, for example, a static route to the SRS router with the IP address
157.163.200.232.
The system reaches its target via this static route, the SRS server in Fürth, time zone
I, without using the local gateway.
The parameter -p means permanent.
NOTE You have to configure the static routes to all Remote Service
Servers. This provides the fallback concept for the remote
diagnostics.

07.12 CS PS XP RFU
- Command syntax for the different SRS servers:
SRS Server Syntax of the command entry 1

Europe
route add 194.138.39.0 mask 255.255.255.0 xxx.xxx.xxx.xxx -p
(Fürth/Germany)
America route add 129.73.116.0 mask 255.255.255.0 xxx.xxx.xxx.xxx -p
(Newark/USA)
Asia
route add 194.138.243.0 mask 255.255.255.0 xxx.xxx.xxx.xxx -p
1. xxx.xxx.xxx.xxx is the IP address of the router that is used for the static route.
NOTE Static routes are saved along with the FL-C backup and are
reestablished with a restore.
• Close the command prompt window.
Computer Name 0
• Select <System> <System Settings> <Control Panel> in the service main menu.
• Double-click on the <System> icon.
• Select the Computer Name tab card in the System Properties window.
• Click on the <Change ...> button.
• Change the Computer name and close the window with <OK>.
• If a reboot is requested, confirm this.
Changing the Computer Name

The computer name has an effect on the System Management functionality.
Before changing the computer name, the System Management must be uninstalled.
After changing the computer name, the System Management must be reinstalled.

07.12 CS PS XP RFU
FTP 3.3
Preparing the Registry for correct FTP Auto Transfer Functionality 0
NOTE Only needed for version VE20
Due to a software characteristic, the registry must be manually edited in order to set up the
FTP Auto transfer correctly.
• Press the keys <Ctrl> and <Esc> simultaneously.
¹ The Windows Start menu appears.
- Select <Start> <Programs> <Command Prompt>
¹ A DOS window will appear at the bottom right edge of the display.
- In the active DOS window, type in regedit ↵ and press the return key.
¹ The Registry Editor appears (Fig. 4 / p. 16).
- Navigate to [HKEY_LOCAL_MACHINE\SOFTWARE\SIEMENS\MedCom\Con-
fig\Modality\Global\MATERIAL_NUMBER] (1/Fig. 4 / p. 16)
- Double-click on V1 (2/Fig. 4 / p. 16)
¹ The Edit String window appears.
- If an entry in the Value data: field (3/Fig. 4 / p. 16) exists, completely mark it with the
left mouse button and copy it to the clipboard by pressing the keys <Ctrl> and <C>
simultaneously.
- Close the Edit String window with Cancel.
Fig. 4: Registry Editor

Pos. 1 Registry key - MATERIAL_NUMBER
Pos. 2 Value - V1
Pos. 3 10093962 - Example of Iconos R200-C20 System Part No.

07.12 CS PS XP RFU
• Now, navigate to to [HKEY_LOCAL_MACHINE\SOFTWARE\SIEMENS\Med-

Com\Config\Modality\Global\MaterialNumber] (1/Fig. 5 / p. 17).
- Double-click on V1 (2/Fig. 5 / p. 17)
¹ The Edit String window appears.
- Click in the Value data: field.
- Simultaneously press the key combination <Ctrl> and <V>
¹ The Material Number will be pasted into the Value data: field (3/Fig. 5 / p. 17).
- Close the Edit String window with OK.
- Close the Registry Editor with X.
- Close the DOS window at the bottom right edge of the display.
Fig. 5: Registry Editor

Pos. 1 Registry key - Material Number
Pos. 2 Value - V1
Pos. 3 Pasted System Part No.
Configuring FTP 0
• Select <Configuration> <RDIAG> in the service main menu.

• The IP address of the SRS server is entered under RDIAG IP Address (e.g. in Ger-
many: 194.138.39.18 ↵). The valid IP addresses can be taken from the table below.

07.12 CS PS XP RFU
NOTE If Outside NAT (Outside NAT / p. 33) is used, please enter the
TCP/IP the NAT address for the SRS access server.
Tab. 3 SRS server IP addresses and host names
SRS-Server SRS-Server
Location IP-Address &
Hostname
Europe 194.138.39.18
(Germany) LUX09505
Asia 194.138.243.178
(Singapore) SGPT806X
America 129.73.116.92
(USA) SRSACC1
• Enter rdiagftp ↵ as RDIAG FTP User .

• The RDIAG FTP password is siemens ↵.
• Mark the checkbox Cyclic transfer H . Enter an interval of 7 ↵ days as the
cycle time.
• If System Management is installed, mark the checkbox Event Management trans-
fer H .
• Accept the settings with <OK>.

07.12 CS PS XP RFU
System Management 19
4-
System Management
4System Management
General 0
The System Management Tool monitors the Flcompact.log and automatically sends mes-
sages to the System Management server and transfers logs from the FLUOROSPOT Com-
pact to the SRS server (for this, the Event Management transfer H checkbox must
be activated under <Configuration> <RDIAG>) (see (Configuring FTP / p. 17)).
The System Management Tool is part of the FLUOROSPOT Compact SW CD. However,
System Management is activated by the customer.
Prerequisites 0
• Before system configuration can be performed, the SRS router/VPN configuration and
the server configuration must be performed.
• The setup for SRS remote diagnostics (Siemens Remote Service (SRS) System
Setup / p. 10) must have been performed and must function.
Activating System Management 0
• Select <System> <System Management> in the service main menu.
NOTE The status of the MNP is updated with selection of the Sys-
tem Management tab card. This takes approx. 3 - 4 seconds.
During this time, a DOS window is displayed in the bottom
right corner on the display. Please wait for further activities
until the DOS window closes again.
• Select the corresponding server under Remote Service Center - Location

(Fig. 6 / p. 19).
Fig. 6:
• After selecting the corresponding Location, the Server Name and TCP/IP
address appear dimmed.
• If Location - Other is selected, predefined data cannot be entered for Server Name
and TCP/IP address (currently not used).

07.12 CS PS XP RFU
20 System Management
• To test the Connectivity, press the <Ping> button. Since this is a very time-critical
action, it is possible that a connection is not immediately established. Because of this,
several attempts should be made.
The server must send back a message (Fig. 7 / p. 20).
Fig. 7:
NOTE In some network configurations, it is possible that “Internet

Control Message Protocol” is blocked. In such cases, the
“Ping” does not work. In this case, perform a connection test
(Test Ping not Alive / p. 33) with the telnet command on the
corresponding server. If this test also fails, the SRS Help
Desk (SRS Help Desk / p. 32) has to be contacted immedi-
ately
• Confirm the message with <OK>.

• The IP address of the DICOM Connection that was configured under (Configuration of
Local Host / p. 13) is displayed under Network Adapter TCP/IP address
(Fig. 8 / p. 20).
Fig. 8:
• If a Network Address Translation (Inside NAT / p. 33) is used in the network, the
checkbox must be selected and the IP address entered here (Fig. 9 / p. 20).
Fig. 9:
How to find out about NAT

07.12 CS PS XP RFU
- Compare the system IP address (DICOM Connection) (Fig. 8 / p. 20) to the IP

address on the SRS server. Contact the SRS Help desk or the USC to obtain the IP
address of the SRS server.
local Ip address 1 IP address on SRS Server 2
1. DICOM Connection
2. Artis System IP Address on the SRS Server
¹ If both IP addresses are the same, NAT is not used;

if the IP addresses are different, NAT is used.
The NAT IP address is the IP address that is entered on the SRS server.
• Server Network Address Translation (Outside NAT / p. 33)
In some customer networks, it is possible that communication is permitted only within a
particular IP address range.
NOTE If outside NAT is used, please contact the SRS Help Desk
(SRS Help Desk / p. 32) for clarification and configuration of
the SRS environment.
Server Network Address Translation is activated and configured in the FL-C as fol-
lows:
Fig. 10:
- The Server Network Address Translation checkbox must be activated.
- Depending on the time zone in which the system is located, the IP addresses for the:
- CA-Event Management Server
- CA-Asset Management Server
- CA-SW-Distribution Server
must be configured, see (Tab. 4 / p. 21).
Tab. 4 System Management Servers
Time Zone
I (Europe, II (America) III (Asia, Austra-
Africa) lia)
CA-Event Management Server 194.138.39.20 129.73.116.90 194.138.243.180

07.12 CS PS XP RFU
22 System Management
Time Zone
I (Europe, II (America) III (Asia, Austra-
Africa) lia)
CA-Assett Management Server 194.138.39.21 129.73.116.93 194.138.243.181
CA-SW-Distribution Server 194.138.39.22 129.73.116.94 194.138.243.182
• Starting Installation
- Activate the checkbox H for Installed (Fig. 11 / p. 22)
¹ The checkbox for Activated is automatically activate and is displayed dimmed
(Fig. 11 / p. 22).
Fig. 11:
- Start the installation process by clicking on <Apply>.
¹ A DOS window will appear at the bottom right edge of the display.
- The progress of the installation will be displayed in the DOS window. For a better
overview, drag the DOS window to the center of the screen and expand it.
¹ Installation and activation now takes about 25 - 30 minutes and runs automati-
cally.
- At the end of the installation / activation, a reboot pop-up will appear.
- Close the window with <OK>.
¹ During the reboot that follows, the system requests a template from the server,
whereby System Management installation is concluded. Depending on the con-
nection, this can take up to 15 minutes.
Checking the Installation

• Following the reboot, the FL-C application is started again, then please wait approx. 15
minutes.
- Select <System> <System Management> in the FL-C mode.
- The following conditions must be met (Tab. 5 / p. 22):
Tab. 5 System Management successfully installed
Function Installed Acti- Status

vated
System Management Base H H Running
Template Update n.a. Q Template version, e.g.
T_AX_LUMINOS_TF_VB07 1.010

07.12 CS PS XP RFU
NOTE If the Installation / Registration fails, a deinstallation will be

performed automatically (automatic rollback). This deinstal-
lation must be confirmed by a reboot of the FL-C (Uninstall-
ing System Management / p. 30).
NOTE Following a failed installation and subsequent deinstalla-

tion, an additional attempt to install should be made. If this
attempt also fails, contact the SRS Help Desk.
Hotline: +49 9191 18 8080-191
e-mail: RemoteServer@med.siemens.de
Service hours are 7.00 - 22.00 CEST
• The illustration below (Fig. 12 / p. 23) shows an example of the System Management
tab following a successful installation / activation. An appropriate template is present on
the FL-C.
Fig. 12: System Management successfully installed

07.12 CS PS XP RFU
24 CS Knowledge Base Access
5-
General Information
5CS Knowledge Base Access
The CS Knowledge Base (TDKB) on the SIEMENS Intranet can be accessed by the FLU-
OROSPOT Compact system.
NOTE This capability may be used only in exceptional cases and

when there is an extreme emergency because the SRS server
has only a limited number of access ports and can be
blocked by too many simultaneous accesses and sessions.
Therefore the standard procedure for access to the TDCB
must be made using the method provided (via the service
notebook, modem, office server, etc.)!
Requirements 0
• The Remote Diagnostic is configured and functioning, i.e., the customer router is
already configured for a connection to the SRS server.
• The FL-C still functions enough so that the network connection is started with the Inter-
net Explorer and can be used.
• No patient operation and no acquisition may take place while the Intranet is being
accessed!

07.12 CS PS XP RFU
CS Knowledge Base Access 25
Internet Explorer Settings 5.1
NOTE All changes listed here are only temporary for the repair or
troubleshooting currently being performed. After completing
the Intranet session, it must be reset to the way it was.
Patient operation only in the original status of the FLUO-
ROSPOT Compact software
Opening Internet Explorer 0
• Open the FL-C service SW.

• Simultaneously press the keys <CTRL> + <ESC>.
• Select the Windows Explorer under Program.
• Select the Iexplore.exe in the path c:\Program files\Internet Explorer.
Internet Explorer Settings 0
• Click on the <Tools> menu in the header of the Internet Explorer window and then
select <Internet Options....>. The Internet Options window will open.
• Select the "Connections" tab card.
Fig. 13: Internet Options

07.12 CS PS XP RFU
• Click on <LAN Settings> in the Local Area Network (LAN) settings box.
Fig. 14: LAN settings

• Select the <Use a proxy server for your LAN (these settings will not apply to
dial-up or VPN connections)> checkbox under Proxy server.
• Get the Address and Port from the table below and enter them.
Input location Input

Address Enter the IP address according to the SRS server already
used:
194.138.39.18 for Europe, or
129.73.116.92 for USA, or
194.138.243.178 for Asia.
Port 8080
• Select the <Bypass proxy server for local addresses> checkbox.

• Under Proxy server, press <Advanced...>.
Fig. 15: Proxy settings

07.12 CS PS XP RFU
CS Knowledge Base Access 27
• Under Exceptions - Do not use proxy server for addresses beginning

with, enter <10.1.1.*>.
• Click on <OK> to close the “Proxy Settings” window.
• Click on <OK> to close the "Local Area Network (LAN) Settings" window.
• Click on <OK> to close the "Internet Options" window.

07.12 CS PS XP RFU
Access to the Knowledge Base 5.2
• Enter https://www-tdkb.med.siemens.de/ ↵ in the address line. Establishment of the

network connection is started.
Fig. 16: FLUOROSPOT Compact, Selection of the CS-Knowledge Base

• Confirm the message window that appears regarding establishment of a “Secure Con-
nection” by clicking on <OK>. The network connection will be established.
• In the window that now appears, click on the icon with the "login” key. The login window
will be set up.
• In the Login window, enter the user name and the password and confirm the entries
with <OK>. A new “Hypewave Root Collection” window opens.
Fig. 17: Knowledge Base Login Menu

• Click on the <Med-TD> folder in the "Hyperwave Root Collection” window.
The tdcb home page is displayed.
• In the tdcb home page, select the desired feature (e.g. <CS - Knowledge Base>) and
use it accordingly.
• Close Internet Explorer to get back to the User UI after ending the Intranet session.
• Restore all changes that were made under the point “Settings in Internet Explorer”,
i.e., bring the system back to its original status!

07.12 CS PS XP RFU
Additional Information 29
6-
SRS Troubleshooting
6Additional Information
SRS troubleshooting for SRS functionalities and System Management can be found in the
SRS Troubleshooting Guide.

07.12 CS PS XP RFU
30 Additional Information
Uninstalling System Management 6.1
To uninstall a failed System Management installation, perform the following steps and then
contact the SRS Help desk for further help (Tel.: +49 9191 18 8080 - 191)
Deinstallation
• Deselect the checkbox for Installed on the System Management tab card
(Fig. 18 / p. 30). When this is done, the checkbox for Activated is automatically
removed.
• Confirm the action with <Apply>.
¹ A DOS window will appear at the bottom right edge of the screen.
- The progress of the deinstallation will be displayed in the DOS window. For a better
overview, drag the DOS window to the center of the screen and expand it.
- After a brief time (normally less than 5 minutes, in exceptional cases up to 20 min-
utes), the system will request a reboot in a pop-up window.
- Confirm the pop-up with <OK>.
Fig. 18:
Deinstallation Successful
• Following the reboot, again select <System> <System Management> in the FL-C ser-
vice mode.
• No checkboxes for Installed and Activated may be selected and the status must
be set to not installed.
• No template version may be displayed under Template update.
Deinstall Failed
• If the Installed and / or Activated checkboxes are selected in the System Man-
agement tab or if the status is running or partly running, the deinstallation must
be performed with Forced Deinstallation.
Forced Deinstallation
• Press the <Command prompt> button on the System Management tab.

07.12 CS PS XP RFU
- For a better overview, drag the DOS window to the center of the screen and expand
it.
• Enter the command sysmgmt_install -r ↵.
The deinstallation process takes approx. 10 minutes. During this time, text that accom-
panies the progress of the deinstallation is displayed in the DOS window.
- At the end of the deinstallation, close the DOS window with exit ↵.
• Change to the <System Boot> tab.
- Press the <Reboot> button and confirm any security inquiries.
• Following the reboot, check in the System Management tab:
- No checkbox may be activated and the status for System Management Base
Installed and Activated is not running.
¹ System Management has been deinstalled successfully.

07.12 CS PS XP RFU
SRS Help Desk 6.2
If there are any questions or any problems, please contact the following Help Desk:
• SRS Help Desk worldwide

Phone: +49 919118 8080 CODE 1-9-1
Fax: +49 9131 84 13 7388
E-Mail: RemoteServer.med@siemens.com
Service days: Monday - Friday
Service time: 7:00 AM - 10:00 PM CEST (German time)
• SRS Help Desk (USA only)

Phone: +1 800 576 7336 CODE 2-3-13
E-Mail: csg.srs.med@siemens.com
Service days: Monday - Friday
Service time: 8:30 AM - 7:00 PM EST

07.12 CS PS XP RFU
Network Address Translation (NAT) 6.3
Outside NAT 0
NOTE Outside NAT can be also called: Server NAT or Manager NAT
Outside NAT means the customer defines certain IP addresses that are used by the med-
ical system to communicate with the Siemens environment (e.g. SRS access server). If the
customer uses this function, the NAT addresses have to be configured in the FTP and Sys-
tem Management settings; otherwise, SRS will not work. Please contact the SRS Help
Desk for assistance.
To determine whether or not there is an outside NAT is available.
Outside NAT requires major changes to the SRS configuration that starts in the router con-
figuration. It therefore should be communicated to the CSE prior to performing the SRS
configuration.
If there is no information available, please perform the test, described under Test Ping not
alive.
If Outside NAT is used, please contact the SRS Help Desk (+49 919118 8080-191) for clar-
ification and configuration of the SRS environment.
Inside NAT 0
NOTE Inside NAT can be also called: Local Host NAT
Inside NAT is needed if the IP address is already being used by another customer on the
SRS server (duplicate IP addresses are not permitted on the SRS server).
In most cases, Inside NAT is implemented on the SRS router. The IP address of the system
remains unchanged in the customer's network; if the system sends data over the SRS
router, the IP address is translated.
Test Ping not Alive 0
1. Press the <Command prompt> button on the System Management tab card.
- For a better overview, drag the DOS window to the center of the screen and expand
it.
- The current path as it is displayed in the DOS window is:
C:\MagicWatch\service\mwtools>

07.12 CS PS XP RFU
2. Enter the command telnet 194.138.39.18 21, according the connected Remote Ser-
vice center (Tab. 6 / p. 34).
Tab. 6 Telnet Commands
Remote Server Center SRS Server System Management Server

Europe / Africa telnet 194.138.39.18 21 telnet 194.138.39.22 1721
(FTHW9MVA)
USA / America telnet 129.73.116.92 21 telnet 129.73.116.94 1721
(SRSSQL03)
Asia, Pacific area telnet 194.138.243.178 211 telnet 194.138.243.182 1721
(SGPT3182A)
1. telnet - IP address - port used
3. With a successful connection, the system management server answers with its host
name and the SRS server with its FTP account and IP address.
You have to press CTRL; + and ↵ to leave the Telnet connection. Type Quit to exit the
connection.
4. If the connection fails, the following message appears: Connecting to 194.138.39.18
... Could not open to host port 21: Connection failed. In this case, the SRS Help
Desk (SRS Help Desk / p. 32) has to be contacted immediately for fault analysis.

07.12 CS PS XP RFU
Country Codes 6.4
Tab. 7 ISO 3166 Country Codes

Afghanistan AF Grenada GD Russian Feder- RU
ation
Albania AL Guadeloupe GP Rwanda RW
Algeria DZ Guam GU S. Georgia and GS
S. Sandwich
Isls.
American AS Guatemala GT Saint Kitts and KN
Samoa Nevis
Andorra AD Guinea GN Saint Lucia LC
Angola AO Guinea-Bissau GW Saint Vincent & VC
the Grenadines
Anguilla AI Guyana GY Samoa WS
Antarctica AQ Haiti HT San Marino SM
Antigua and AG Heard and HM Sao Tome and ST
Bermuda McDonald Principe
Islands
Argentina AR Honduras HN Saudi Arabia SA
Armenia AM Hong Kong HC Senegal SN
Aruba AW Hungary HU Seychelles SC
Australia AU Iceland IS Sierra Leone SL
Austria AT India IN Singapore SG
Azerbaijan AZ Indonesia ID Slovenia SI
Bahamas IS Iran IR Slovak Republic SK
Bahrain BH Iraq IQ Solomon SB
Islands
Barbados BB Ireland IE Somalia SO
Bangladesh BD Israel IL South Africa ZA
Belarus BY Italy IT Spain ES
Belgium BE Jamaica JM Sri Lanka LK
Belize BZ Japan JP St. Helena SH
Benin BJ Jordan JO St. Pierre and PM
Miquelon
Bermuda BM Kazakhstan KZ Sudan SD
Bahamas IS Kenya KE Suriname SR
Bhutan BT Kiribati KI Svalbard & Jan SJ
Mayen Islands
Botswana BW Korea (North) KP Swaziland SZ

07.12 CS PS XP RFU
Bolivia BO Korea (South) KR Sweden SE

Bosnia and BA Kuwait KW Switzerland CH
Herzegovina
Bouvet Island I.I. Kyrgyzstan KG Syria SY
Brazil BR Laos LA Taiwan TW
British Indian IO Latvia LV Tajikistan TJ
Ocean Territory
Brunei Darus- BN Lebanon LB Tanzania TZ
salam
Bulgaria BG Liechtenstein LI Thailand TH
Burkina Faso BF Liberia LR Togo TG
Burundi BI Libya LY Tokelau TK
Cambodia KH Lesotho LS Tonga TO
Cameroon CM Lithuania LT Trinidad and TT
Tobago
Canada CA Luxembourg LU Tunisia TN
Cape Verde CV Macau MO Turkey TR
Cayman Islands KY Madagascar MG Turkmenistan TM
Central African CF Malawi MW Turks and TC
Republic Caicos Islands
Chad TD Malaysia MY Tuvalu TV
Chile CL Maldives MV Uganda UG
China CN Mali ML Ukraine UA
Christmas CX Malta MT United Arab AE
Island Emirates
Cocos (Keeling) CC Marshall Islands MH United Kingdom UK
Islands
Colombia CO Martinique MQ United States US
Comoros KM Mauritania MR US Minor Outly- UM
ing Islands
Congo CG Mauritius MU Uruguay UY
Congo, Demo- CD Mayotte YT USSR (former) SU
cratic Republic
Cook Islands CK Mexico MX Uzbekistan UZ
Costa Rica CR Micronesia FM Vanuatu VU
Cote D'Ivoire CI Monaco MC Vatican City VA
(Ivory Coast) State (Holy
See)

07.12 CS PS XP RFU
Croatia HR Moldova MD Venezuela VE

(Hrvatska)
Cuba CU Morocco MA Vietnam VN
Cyprus CY Mongolia MN Virgin Islands VG
(British)
Czech Republic CZ Montserrat MS Virgin Islands VI
(U.S.)
Denmark DK Mozambique MZ Wallis and WF
Futuna Islands
Djibouti DJ Myanmar MM Western EH
Sahara
Dominica DM Namibia NA Yemen YE
Dominican DO Nauru NR Zambia ZM
Republic
East Timor TP Nepal NP Zimbabwe ZW
Ecuador EC Netherlands NL
Egypt EG Netherlands AN
Antilles
El Salvador SV Neutral Zone NT
Equatorial GQ New Caledonia NC
Guinea
Eritrea ER New Zealand NZ
(Aotearoa)
Estonia EE Nicaragua NI
Estonia EE Niger NE
Ethiopia ET Nigeria NG
Falkland Islands FK Niue NU
(Malvinas)
Faeroe Islands FO Norfolk Island NF
Fiji FJ Northern Mari- MP
ana Islands
Finland FI Norway NO
France FR Oman OM
France, Metro- FX Pakistan PK
politan
French Guiana GF Palau PW
French Polyne- PF Panama PA
sia
French South- TF Papua New PG
ern Territories Guinea

07.12 CS PS XP RFU
F.Y.R.O.M. MK Paraguay PY
(Macedonia)
Gabon GA Peru PE
Gambia GM Philippines PH
Georgia GE Pitcairn PN
Germany DE Poland PL
Ghana GH Portugal PT
Gibraltar GI Puerto Rico PR
Great Britain GB Qatar QA
(UK)
Greece GR Reunion RE
Greenland GL Romania RO

07.12 CS PS XP RFU
Changes to Previous Version 39
7Changes to Previous Version 7-
Chapter Changes
Router/Firewall or VPN Setup Link to the SRS Troubleshooting Guide deleted.
Siemens Remote Service (SRS) Link to the SRS Troubleshooting Guide deleted.
System Setup
Additional Information Link to the SRS Troubleshooting Guide deleted.

07.12 CS PS XP RFU
40 List of Hazard IDs
8List of Hazard IDs 8-
There are no Hazard IDs in this document.

07.12 CS PS XP RFU
Index 41
C
9Index
Computer Name . . . . . . . . . . . . . . . . .15
E Enabling Remote Access . . . . . . . . . . .10
G Graphics & Screenshots in this Document6
H Help desk, Tel. No. . . . . . . . . . . . . . . . . .8
I Inside NAT . . . . . . . . . . . . . . . . . . . . . .33

Internet Explorer. . . . . . . . . . . . . . . . . .25
K Knowledge Base. . . . . . . . . . . . . . . . . .28
L Local Host. . . . . . . . . . . . . . . . . . . . . . .13
N NAT. . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Network Address Translation . . . . . . . .33
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . .6
O Outside NAT . . . . . . . . . . . . . . . . . . . . .33
R Requirements . . . . . . . . . . . . . . . . . . . . .5
S Safety Information, General . . . . . . . . . .6

Safety Information, Product-specific . . . .6
Screenshots & Graphics in this Document6
SRS Help Desk. . . . . . . . . . . . . . . . . . .32
System Management . . . . . . . . . . . . . .19
T Tools, Test Equipment and Aids . . . . . . .5
U Uninstall System Management. . . . . . .30

07.12 CS PS XP RFU
42 Index

07.12 CS PS XP RFU

FLUOROSPOT Compact: FLUOROSPOT Compact Siemens Remote Services Beginning With SW VE20

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Siemens Remote Services beginning with SW VE20

Print No.: AX41-060.843.20.03.02 English

FLUOROSPOT Compact AX41-060.843.20.03.02 Page 2 of 42 © Siemens, 2007

1 _______ General Information______________________________________________ 5

2 _______ Router/Firewall or VPN Setup ______________________________________ 8

Installation and Startup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

3 _______ Siemens Remote Service (SRS) System Setup ______________________ 10

4 _______ System Management ___________________________________________ 19

5 _______ CS Knowledge Base Access _____________________________________ 24

6 _______ Additional Information___________________________________________ 29

© Siemens, 2007 AX41-060.843.20.03.02 Page 3 of 42 FLUOROSPOT Compact

Uninstalling System Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

7 _______ Changes to Previous Version _____________________________________ 39

8 _______ List of Hazard IDs_______________________________________________ 40

9 _______ Index _________________________________________________________ 41

FLUOROSPOT Compact AX41-060.843.20.03.02 Page 4 of 42 © Siemens, 2007

Required Test Equipment, Tools and Aids 0

© Siemens, 2007 AX41-060.843.20.03.02 Page 5 of 42 FLUOROSPOT Compact

General Safety Information 0

Product-specific Safety Information 0

Screenshots & Graphics in this Document 0

FLUOROSPOT Compact AX41-060.843.20.03.02 Page 6 of 42 © Siemens, 2007

Additional Information 1.2

© Siemens, 2007 AX41-060.843.20.03.02 Page 7 of 42 FLUOROSPOT Compact

NOTE Information about the network configuration is in the SRS

New Installation during System Installation 0

Configuration of an SRS Router Provided by Siemens

Configuration of a Router/Firewall or VPN provided by the Customer

Retrofit on Existing Systems 0

Configuration of an SRS Router Provided by Siemens

FLUOROSPOT Compact AX41-060.843.20.03.02 Page 8 of 42 © Siemens, 2007

Configuration of a Router/Firewall or VPN provided by the Customer

© Siemens, 2007 AX41-060.843.20.03.02 Page 9 of 42 FLUOROSPOT Compact

Enabling Remote Access 0

Siemens Remote Service (SRS) is enabled on the FLUOROSPOT Compact as follows:

Fig. 1: Service login

FLUOROSPOT Compact AX41-060.843.20.03.02 Page 10 of 42 © Siemens, 2007

1. The router/firewall or VPN must be configured.

Customer Data in the XCS SSW 0

• Log in to the XCU with the SSW.

Fig. 2: Customer Data

Tab. 1 Customer-specific Information

© Siemens, 2007 AX41-060.843.20.03.02 Page 11 of 42 FLUOROSPOT Compact

Tab. 2 Unit-specific Information

Unit-specific Information Data

• Save with <Put to Unit>.

FLUOROSPOT Compact AX41-060.843.20.03.02 Page 12 of 42 © Siemens, 2007

Configuration of Local Host 3.2

NOTE If needed, enter the 2nd gateway as a static route in Win-

• Confirm the entries with <OK>.

NOTE At this time, it is absolutely necessary to make an FL-C

• Select <System> in the service main menu.

© Siemens, 2007 AX41-060.843.20.03.02 Page 13 of 42 FLUOROSPOT Compact

Changing the IP Address

Configuration of a Static Route in Windows (if necessary) 0

NOTE Information about static routes is in the SRS Troubleshooting

Fig. 3: SRS. Define static route. Explanation of Syntax in DOS-Box.

FLUOROSPOT Compact AX41-060.843.20.03.02 Page 14 of 42 © Siemens, 2007

- Command syntax for the different SRS servers:

SRS Server Syntax of the command entry 1

• Close the command prompt window.

Changing the Computer Name

1 _ General Information________________________________________ 5

2 _ Router/Firewall or VPN Setup ________________________________ 8

3 _ Siemens Remote Service (SRS) System Setup ________________ 10

4 _ System Management _____________________________________ 19

5 _ CS Knowledge Base Access _______________________________ 24

6 _ Additional Information_____________________________________ 29

7 _ Changes to Previous Version _______________________________ 39

8 _ List of Hazard IDs_________________________________________ 40

9 _ Index ___________________________________________________ 41