Emotional Intelligence

(Self Assessment)
“In a very real sense we have two minds, one that thinks and one that feels.”
Daniel Goleman
 Situation

Mr. David has come to office despite his daughter being not too well at home. In office Mr. Iqbal asked
him if Mr. David can help him finish the data entry for his district after 4 pm. To which Mr. David replies
frustrated that he should have completed the data by himself and he has too many things to take care
of than helping him with data.

What do you think is the reason of Mr. David’s

frustration?
 Introduction - Activity

Take 5-7 minutes

Question 1:
Have you ever come across a situation where you are angry or sad or too happy or anxious
and yet you have to do something important at the same time?

Question 2:
How do you manage your emotions during such a scenario?
Is there any method you practice to manage your emotions?
What is Emotional Intelligence?

Emotional Intelligence can be defined as the ability to

– monitor one's own and others' feelings and emotions,
– to use this information to guide one's thinking and actions.
When do I need Emotional Intelligence?

Giving &
receiving
feedback

Dealing with
setbacks/fail Meeting tight
ures deadlines

Dealing with
change Dealing with
challenging
relationships

Not having
enough
resources