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Raffi Ahmad

AREAS OF EXPERTISE Restaurant General Manager CV


Administration Lembah sari Resident
Block 03 No. 13, Bandung, West Java.
Professional handling
T: 085749777980
customer complaints
E: raffiahmad@yahoo.com
Good in teamwork

Health & Safety

Monitoring the market PERSONAL PROFILE


A responsible, discipline, confident, creative, and friendly person who is liking
Controlling the staff members to work in teamwork and always respect with other people. Understanding
strategic plan of business, very careful in making decision and he able to speak
three foreign language (english, germany, and Chinesse). Raffi is presently
looking for acceptance as manager position with a suitable company where he
PROFESSIONAL SKILLS will be able widen his working experiences.

Advanced first aid CAREER HISTORY


Operating computer RESTAURANT ASSISTANT MANAGER
Pizza Hut Restaurant June 2008 – Present
Can Speak three foreign
conduct the activities product by arranging, planning, supervising, and
language controlling the activities of production cooperation with other employees.
Working with high dicipline and good in teamwork.

Work duties
PERSONAL SKILLS
Active listening  Professionally handling customer complaints to a positive outcome.
 Maintaining adequate stock level.
Active speaking  Discussing training needs with individual staff members.
 Monitoring the market and looking for new innovations.
Communication skill  Overseeing the receipt of deliveries and the dispatch of goods.
 Performing clerical and administrative duties to support senior managers.
Energic
 Increasing sales and customer service levels.
Attention to detail  Estimating general expenses, food costs
 Making sure the restaurant looks good and is ready for the day’s trading.
 Receiving and checking the quality of goods from suppliers.
 Maximising profits by controlling labour costs.

KEY SKILLS
 Leadership
 Ability to motivate and innovation
 Ability to increase productive employment
 Ability to increase cooperation
 Ability to manage time
 Ability to deal with workplace conflict
 Ability to direct staff to work toward a high target

ACADEMIQ QUALIFICATIONS

Banchelor of economy
University of Muhammadiyah Malang 2001 – 2005

Training: The Good Marketing of Business in Jakarta 2006


Management Business in Industry Company 2007

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