YUAN RUCHIYAT

EXPERIENCED HOSPITALITY TRAINER

Training professionals with extensive leadership

experience in staff development, process and

productivity improvements, performance
management and curriculum design. Experienced
in manage more than +50 company in Hotels,

Restaurant & Services industry.

WORK EXPERIENCE
General Manager
BRIZOLA HIGH-END RESTAURANT | DES 2019 - FEB 2021

Key Responsibilities:

Managed entire store operations and supervision of mid-size

retail stores with heavy private meeting traffic.

Coached and trained shift supervisors and department leaders

on daily basis.

Utilized previous expertise at large, busy retail stores to shape

the company’s future as a true competitor in the

CONTACT
neighborhood.

+62811 1905 1919 Key Achievements:

juan _ruchijat@yahoo.com Increased breakfast traffic by 20% and sales by 10% over a 2-

year period.
Linked In:

https://id.linkedin.com/in/yuan- RESTAURANT TRAINER

ALTITUDE THE PLAZA | DES 2014 - NOV 2018
ruchiyat-76812520b

Key Responsibilities:
EDUCATION Assisted high-end four restaurant owners with operations,

Diploma of National Hotel Institute customer service, and human resources activities and

Graduation on 1987 responsibilities.

LANGUAGE SKILLS Developed sales and marketing plans to increase restaurant

beverage sales.
Bahasa (Native)
Key Achievements
English (Business Professional)
Awarded the 2015 ” Premium WineTrainer of the Year” for

SPECIALIZATIONS Restaurant

General Manager
Learning Strategies TEE BOX CAFE & RESTAURANT AND Q BOX SINGAPORE

Systems Analysis - Determining how system HAWKER PACIFIC | JAN 2007 - JAN 2009

should work and how changes in conditions,

Key Responsibilities:
operations, and the environment will affect
Acted as “Manager on Duty” during shift work, being granted
outcomes.
the authority to make all final major decisions.
Management of Material Resources -
Ensured positive customer experience while maintaining brand
Obtaining appropriate use of equipment,
integrity and mission statement.
facilities, and materials needed.
Key Achievements
Quality Control Analysis - Conducting tests
Increased sales of products by 20% in less than one year
and inspections of products, services, or
through the introduction of a new promotion model and loyalty
processes to evaluate quality or performance.
system.
Critical Thinking - Using logic and reasoning
to identify the strengths and weaknesses of

alternative solutions, conclusions or approaches

to problems.