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KEY POINTS/ HIGHLIGHTS INFERENCE/ INTERPRETATION

• Covid-19 pandemic has presented a myriad of challenges for • Grocery stores and ed-tech companies are hiring underutilized
HR teams to keep the talent workers
• Presently, HR leaders have become pivotal for organizations to • Adoption of remote interviewing methods and on-campus
reimagine the talent management practices in driving hiring is expected to continue after the covid-19 crisis
resilience • New ways of working and polishing skills with the adoption of
• Remote working has become the new normal new technologies are being found out
• Massive layoffs in aviation, tourism, hospitality, and many other • Leaders can have regular conversations with their employees
sectors that can help them overcome challenges and work in a
• The sudden shift in customer demand and behavior has rewarding manner
resulted in a surge in temporary hiring • Continuous communication process helps in effective
• Close to 87% of executives are witnessing gaps in their skills evaluation of employee performance
because of automation and the advent of new technologies • HR leaders need to optimize workforce planning and strategy
• Reskilling is playing a major role in closing the gaps with cost- to add value
effective training methods • The outbreak of coronavirus has created a rippled effect on the
• Leaders must formulate long-term strategies to build a strong industry
relationship with employees by listening and talking to them • The HR leaders have to redesign the policies according to the
about their tasks and other challenges at work new normal

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