CHAPTER:

Current Issues in T and D

Workforce Overview

• 50% Millennials (young workforce) by 2020

• Seeking more than Financial Rewards
• 91% of millennials tend not to stay in a job for
more than 3 years.
• Entry level replacement cost tends to be from
$15,000 to $25,000.
• Instant access to information
 Workforce Overview
• Constant feedback
• Fast progression
• A modern corporate management style that
integrates technology into daily work life.
• A strong set of competence and transferable
skills
• What are the challenges for the Companies
 Challenges for T AND D
Organization CHallenges
• Attracting and retaining • Different learning habits

employees • Hectic employee schedules

• Managing and bringing • Lack of engagement

different generations
• Training that isn’t relevant
together
• Costs, costs, and costs
• Employee loyalty
• A dispersed workforce
 Digitalizing training
• The 21st-century employees are digital natives –
mobiles, laptops, and social media have always
been an important part of their lives.
• 78% of millennials think that being able to access
their own devices help them work more efficiently.
• 50% of millennials think they don’t need to be in a
classroom to learn.
• Only 40% of companies are ‘ready’ to transform
their corporate training
 Digitizing training
• 6% find themselves excellent at providing mobile
learning
• 5% find themselves excellent in utilizing rich media
like videos and audio
• Invest in learning and development
• Upgrade digital skills in the HR department.
• Utilize digital learning platforms to standardize
training
 Making learning flexible
• Information on fingertips -87% of millennials tend
to keep their smartphones on their side day and
night.
• A way of teaching and delivering content by
breaking it into short, bite-sized pieces that are easy
for learners to complete and remember.
• Mobile learning also makes it possible to continue
training offline.
• Develop mobile learning programs and apply micro
learning to provide flexibility in training and easy-
to-digest learning materials.
 Personalizing training content
• Targeted Contents
• 55% of millennials would like access to personalized
services and experiences
• 90% of companies agree that personalized learning
supports their employees’ needs in continuous
development.
• Personalized learning also saves employees’ time
• Tying learning directly to business strategies.
• Invest in hiring new roles like Chief Learning Officer
 Financial Benefits

• ROI in learning and development.

• More focus on productivity

• Innovative Learning
 Augmented and Virtual Reality
Virtual Realty

Simulated Environment, Virtual Environment

Augmented Reality

Mixture of Virtual Environment and actual world

 People Skills
• Soft Skills
a. Emotional Intelligence
b. Collaboration
c. Negotiation
d. Interpersonal Skills
 Agile is the Standard
• ADDIE- Analysis, Design, Development,
Implementation, and Evaluation
• Agile(Align, Get Set, Iterate and Implement,
Leverage, Evaluate) is Important
• Agile design allows high-performing more timely
training
• ADDIE is too time consuming and expensive
• Learning solution design looks more like agile
software development
 More Trends
• Social learning
• Real-time feedback
• Mentoring and Coaching
• Focus on solving business problems, not on creating a
course
• Training and Competitive Advantage
• Solve Business Problems at the affordable cost
• The effectiveness of e-learning versus instructor-led
training
• Automation and AI