Principles of Management B.Com.

– Part II

Guidelines for Decision-Making

Decision-Making is a process of finding and then choosing a solution of such problems, from among alternatives, that are
obstacles in achieving objectives/ goals. It is also a part and a step of the planning process. In other word, Decision-Making
lies somewhere between the planning process. Almost every management action involves decision making. Some
authorities have even state that decision making is management, and that the job of managing is actually the job of
making decisions.

1. Gather the Facts

It will be a firm decision if it is made with all necessary facts gathered. If all the necessary facts are present, make
the decision; and if not, make no decision until some facts are gathered.

2. Talk to our Feelings

It will be beneficial in making a decision for a decision-maker to consider all the pros and cons. We should talk to
our feelings as the decision come from somewhere within ourselves, by the deep inner needs of our nature.

3. Use the Right Moment

A sense of right moment requires that we know when to make a decision and when not to make. Research shows
that when we are unhappy, sad or depressed, out actions tend to be aggressive and destructive. And, when we
are in happy, pleased or in good spirits, our behavior swings toward tolerance and balance.

4. Don’t Infer Too Much

Inferring refers to draw conclusions on the basis of assumptions. A decision-maker should not make his decisions too
much on the basis on inferring, matter of chances, fate, luck, etc. but he should make it on the basis of wisdom,
research, reasoning, etc.

5. Get on the Right Wavelength

The skills of communication play a vital role in decision-making. Ideas must be clearly communicated among:
• the person who finds the problem,
• the people who gather the answer-holding data,
• the decision-maker, and
• the people who will carry out the solution plan

6. Keep the Decision Flexible

Situation may not happen as it was planned because of barriers or unfavorable events. When in doubt, say no. It’s a
lot easier to change a no into a yes than to change a yes into a no. So, the decision should be flexible other than
rigid.

7. Follow Through
A better action in decision-making depends on our feelings. As the research shows that when we are unhappy, sad
or depressed, out actions tend to be aggressive and destructive. And, when we are in happy, pleased or in good
spirits, our behavior swings toward tolerance and balance.

8. Be Courageous
Once all the above steps have been taken, the decision-makers should be courageous enough to make his
decision lonely and firmly in such a way that others should agreed and satisfied with him, although initially it sounds
risk-taking or unfavorable.

Guidelines for Decision-Making Compiled by: NOOR UL HUDA Page 1 of 1