Service & Rate GUIDE 2021: Philippines

DHL EXPRESS
SERVICE & RATE

GUIDE 2021
Philippines
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The International Services How to Ship Shipping Tools Zones and Rates
Specialists Page 4 with DHL Express Page 14 Page 15
Page 2 Page 10
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2
CONNECTING YOUR WORLD
Operating in
220+ countries and

territories worldwide 260+ aircraft
3,200+ 3,200+
facilities ights per day
fl
(commercial and
non-commercial)
360+
TAPA* certifications
400
By the year 2050,
Deutsche Post DHL Group
aims to achieve zero
emissions logistics
million+
shipments
36,000+
v ehicles (own, leased,
per year
subcontracted trucks
and vans)
100,000+ 84,000+
employees Service Points
Figures are global and are approximate as of the end of 2019

*TAPA = Transported Asset Protection Association
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DHL Service & Rate Guide 2021: Philippines
THE INTERNATIONAL SPECIALISTS

The International How to Ship Shipping Zones and
Services
Specialists with DHL Express Tools Rates
DHL Express is the global market leader and specialist in international shipping and courier delivery services. We have been building
and continuously improving our service for more than 50 years. Key to our success is the strength of our global network, spanning
more than 220 countries and territories, in which some 100,000 employees provide services to more than 2.7 million customers.
What really sets us apart is the international shipping expertise of our people. Their knowledge, coupled with their passion and
‘Can-Do’ attitude, delivers a truly world-class service and ensures that your shipments get to their destination securely and as quickly
as possible.
Through our Certified International Specialist Program we This guide enables you to find out how DHL Express can help
provide all DHL Express employees with the specialized you with your shipping needs, and to see what best fits your
knowledge they need to do their job competently and needs from our wide range of products and services. Should you
confidently – and that’s good news for both employees and have any questions, please get in touch with your DHL Account
customers. As Certified International Specialists you can rely on Manager or visit us at mydhl.express.
DHL Express as the experts in international express.
4
SERVICES
Services
Export Import Optional Customs

E-commerce Surcharges
Services Services Services Services
Our core services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually every
country and territory. Whether you need your shipments delivered at the start, middle or end of a business day, our services offer full
track-and-trace visibility so you always know where your shipments are.
EXPORT SERVICES
DHL Express Worldwide DHL Express 9:00 (10:30 to the USA)
Our most popular product, DHL Express Worldwide, offers an Our premium time-definite service offers a delivery before 9:00
end of business day delivery service around the world for pieces (10:30 to the USA) on lanes that guarantee either a next or
up to 70kg and shipments up to 1,000kg. second business day delivery. DHL Express 9:00 is offered to the
majority of business centers in Europe, the Middle East, Africa,
We deliver reliably and quickly to more global destinations Asia and the Americas. DHL Express 9:00 features a money-back
across a single integrated network than any other express guarantee* and is suitable for pieces up to 30kg and shipments
delivery company. up to 300kg.
DHL Express 12:00

With DHL Express 12:00 you will receive your shipments before
12 noon on the next possible business day. DHL Express 12:00
offers a money-back guarantee* and allows for heavier pieces
up to 70kg and shipments up to 300kg.
Our international services at a glance
DHL Express DHL Express 9:00

DHL Express 12:00
Worldwide (10:30 to the USA)
Delivery by the end of Delivery before 12 noon Delivery before 9:00
Service description the next possible on the next possible (10:30 to the USA) on the
business day business day next possible business day
Money-back guarantee No Yes* Yes*
Countries and territories covered More than 220 159 95
Delivery attempts 2 2 2
Maximum piece weight (not on pallet) 70kg 70kg 30kg
Maximum pieces per shipment – 10 10
Maximum piece dimensions (L x W x H)** 120 x 80 x 80cm 120 x 80 x 80cm 120 x 80 x 80cm
Maximum pallet weight 300kg Pallets not accepted Pallets not accepted
Maximum shipment weight 1,000kg 300kg 300kg
Maximum pallet dimensions (L x W x H) 120 x 120 x 160cm Pallets not accepted Pallets not accepted
*Additional terms and conditions apply – see mydhl.express for details.

**A shipment is deemed unacceptable if its packaging is absent or inadequate, or if transporting the shipment would present risks of damaging
equipment, other packages or injuring personnel. DHL reserves the right to either not accept or return the shipment to the shipper. These network
restrictions are subject to change with 30 days’ notice.
5
SERVICES
Services

IMPORT SERVICES
With our DHL Express Worldwide Import product, you can import shipments
from over 220 countries and territories in the world. This is more than any
other express delivery company can offer. What’s more, customers in, say, the
USA can order an import from China not just to the USA, but to other
destinations as well. We call this a third country shipment.
There is no need for local brokers or forwarders to get involved in any part of
the process. You are in full control, and able to manage all aspects of your
imports in a very simple way.
If you need a faster delivery, our DHL Express 12:00 and DHL Express 9:00
services are available for import as well. You can order an import from another
country, to be delivered to your country or any other destination, by using our
dedicated electronic shipping solution for imports. You will have one account
number, one invoice in a single currency and a fixed price that means you know
exactly what you will pay.
6
SERVICES
Services

POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCE

International e-commerce
The explosion in online shopping extends across borders, and
this trend looks set to continue. DHL supports our customers’ ON DEMAND DELIVERY
international growth with:
DHL’s On Demand Delivery tool keeps receivers
informed of shipment progress, allowing them to
n Global reach
reschedule, reroute, release or conveniently collect
n Express delivery options
from a DHL Service Point. It is an innovative, easy-to-
n Flexible delivery options for receivers
use, mobile-friendly service, especially for residential
n Duty billing options and customs expertise
deliveries.
n Consultative advice for our customers on how to increase
sales and grow cross-border
Designed to enhance the online shopper’s experience,
especially for residential deliveries, the service is
Fast, flexible and easy
available globally, meaning consistent service
Consumers expect everything ‘on demand’ – anytime, anywhere.
standards and a harmonized user experience.
DHL shipping options give customers a distinct competitive
edge: over 90% of online consumers look at the available
delivery options before going to the checkout, and their decision
is influenced by delivery speed, flexibility and ease. Scheduled delivery Signature release/
leave your signature
Leave with neighbor Collect from

or concierge Service Point
Alternative address Vacation hold
Discover and grow

Visit discover.dhl.com to learn more about how DHL helps
e-commerce companies ranging from start-ups to large
enterprises, advising them on how to grow internationally.
Our e-commerce focussed country guides, white papers such as
‘The 21st Century Spice Trade’, customer and trend research and
market intelligence tools can enable you to better understand
your customers and shipping requirements to take the next step
in your e-commerce journey.
Our customers go global with ease and speed, maximizing the

enormous potential of international e-commerce.
7
SERVICES
Services

OPTIONAL SERVICES Printed Invoice View charges

This service is for customers who require a paper invoice where
e-billing is the agreed standard. This service provides flexibility
DHL Express offers a wide range of optional services – from
for a different invoicing method than what is already agreed.
non-standard deliveries and billing options to climate neutral
shipping. You have the flexibility to choose the best service for
Residential Address View charges
your needs with our express delivery services worldwide.
Customers shipping to a home or private residence can activate
Contact Customer Services to learn more.
specific delivery options by designating the delivery address as
residential. For such shipments, DHL Express will proactively
Duties and Taxes Paid View charges
notify the receiver via email or SMS about the shipment’s
DHL Express can arrange for the shipper or a third party to be
progress. Receivers can then select the most suitable delivery
billed for any duties and taxes payable at destination, rather
option on the On Demand Delivery website.
than the receiver of the shipment being billed. Charges apply
whenever the shipper requests that duties, taxes or other
GoGreen Climate Neutral View charges
regulatory fees be billed outside of the destination country.
This service is for customers who need
a reliable method to calculate their annual
Dedicated Pickup and Delivery View charges
carbon emissions at a shipment level and
If your business needs a dedicated vehicle to collect or deliver
subsequently offset these emissions
unusual shipments, or a pickup or delivery outside normal
through approved environmental programs. The whole process
business hours, we can arrange this.
is verified annually by an independent body accredited by the
Société Générale de Surveillance (SGS). DHL can also provide
Shipment Preparation View charges
reports for either a high level estimate or a detailed carbon
This is a convenient, fast and reliable service for seasonal
footprint.
or irregular shipments that require extra resources for their
preparation. DHL manages the entire process of waybill
Packaging View charges
preparation, content selection, labelling and packaging,
We offer a range of high-quality DHL-branded packaging items.
then sends the shipments to the designated domestic or
One-off flyers, envelopes and smaller boxes are free of charge.
international addresses.
Larger boxes and tubes can be ordered through Customer
Services and will be provided by the courier at time of pickup,
Saturday Pickup and Delivery View charges
a charge applies.
We offer Saturday pickup and delivery services to key cities in
more than 70 countries.
Change of Billing View charges
This applies when a customer requests a change of defined
Shipment Insurance View charges
billing information on an already issued invoice, and which will
We recommend this comprehensive protection for your valuable
result in a reissuing of the invoice and, in case of an account
or personal shipments, giving you peace of mind in the unlikely
change, crediting of the old account and debiting of the new.
event of physical damage or loss.
Neutral Delivery View charges

Extended Liability View charges
This service allows for the delivery of non-document shipments,
If you are sending valuable documents such as passports, visa
without any value of the product being shared or exposed to
applications or regulatory certificates you can extend the DHL
the receiver, since the commercial invoice is removed prior
standard liability with this service. It provides coverage and
to delivery.
compensation in the case of loss or damage.
Delivery Signature View charges

Direct Signature View charges
At the shipper’s request, the return of a hard copy delivery note
If you are sending sensitive documents or high value contents
with the receiver’s signature and/or company stamp, as proof of
you can request DHL to obtain a direct signature from the
delivery. The request for a hard copy Proof of Delivery (POD) is
consignee or a representative at the delivery address. DHL will
booked and managed by Customer Service.
ensure your shipment is not re-directed, or delivered at an
alternative address.
For a full list of optional services, please visit mydhl.express.

8
SERVICES
Services

SURCHARGES
In order to maintain a consistently high level of service, in Lithium Batteries View charges
specific circumstances DHL Express levies a surcharge for A surcharge may apply per shipment when the handling and
exceptional activities, ensuring that these surcharges are fair for transportation of shipments involves Lithium Ion or Lithium
all of our customers. Metal batteries compliant with the appropriate IATA Packing
Instructions 966, 967, 969 and 970, Section II.
Fuel Surcharge View charges
This variable surcharge is applied to the weight charge of each Excepted Quantities View charges
shipment and any transportation related surcharges. It is This fixed surcharge is applied per shipment when the handling
derived from publicly available fuel oil indices that are also and transportation of shipments involves substances and
shown on the DHL Express website at mydhl.express. The commodities that are in Excepted Quantities in compliance with
charge is calibrated every month to the oil price that was current IATA Dangerous Goods Regulations.
two months prior to the billing month. The Fuel Surcharge
applies to domestic and international shipments. Dry Ice UN1845 View charges
A service charge will be applied for the handling and
Remote Area View charges transportation of Dry Ice UN1845, which is used as a freezing
This surcharge applies when a shipment is collected from agent for non-dangerous goods.
or delivered to a location that is distant or difficult to serve.
The Remote Area surcharge applies to international and Address Correction View charges
domestic shipments. This fixed surcharge is applied to any shipment that has an
incorrect delivery address at the time of pickup and the delivery
Overweight Piece View charges cannot be fulfilled after making efforts at the destination to
A fixed surcharge is applied to every piece, including a pallet that determine the correct address. This surcharge applies to
exceeds a scale or volumetric weight of 70kg. The Overweight domestic and international shipments.
Piece surcharge applies to domestic and international
shipments. Data Entry View charges
This fixed surcharge applies for each shipment consigned with
Oversize Piece View charges non-electronic, paper based manual waybills. Electronic
This fixed surcharge applies to every piece, including a pallet, shipping documentation incurs no additional charges.
with a single dimension in excess of 120cm. The Oversize Piece
surcharge applies to domestic and international shipments. Security Charges View charges
Additional surcharges may apply when shipping from or to a
Non-Stackable Pallet View charges destination country where DHL is operating at elevated risk due
This fixed surcharge is applied to every pallet within a shipment to continuous state of war, civil unrest, or continuous threats
that cannot be stacked, either on request by the shipper, or from terrorism (Elevated Risk), or when shipping to a
because of its shape, content or packaging. This surcharge destination country that is subject to trade restrictions imposed
applies to domestic and international shipments. by the UN Security Council (Restricted Destination).
Dangerous Goods View charges Emergency Situation

DHL can carry acceptable quantities of dangerous goods or This surcharge applies in exceptional cases when DHL is
hazardous materials. Packages containing dangerous goods required to recover costs associated with temporary emergency
materials will be assessed and a service charge will be applied situations beyond DHL’s control which could not be reasonably
accordingly. Additional charges may also apply. anticipated at the commencement of an agreement.
For a full list of surcharges, please visit mydhl.express.

9
SERVICES
Services

CUSTOMS SERVICES
DHL Express is the international specialist in shipping, with regular DHL gateway at destination. Bonded Transit is normally
extensive knowledge and experience of dealing with customs operated within a country or customs union, and is necessary
topics worldwide. For your peace of mind, we provide a wide prior to final clearance by the importer or designated broker.
range of customs support for standard as well as non-routine Bonded Transit applies to both export and import shipments
customs-clearance processes. By making sure that clearance is whenever DHL is required to open, manage or report any form
a smooth and efficient process, we ensure your shipments arrive of transfer under bond using our own guarantee.
as quickly as possible, and leave you free to focus on your core
business. With our online tool (tas.dhl.com) we provide essential Export Declaration View charges
customs information to help you prepare your shipments. Applies in countries where an export declaration is required
for shipments containing controlled commodities or exceeding
Disbursement View charges a certain value threshold or weight. Depending on origin
At the receiver’s request, DHL credit or cash is used to fund the country, shippers that submit a declaration online may avoid
clearance, duty and tax charges relating to a shipment or piece, the local charge.
instead of the receiver using their own bond or credit line.
The customs process is accelerated, with DHL making prompt Release to Broker View charges
payment of relevant charges while the receiver defers payment At shipper or importer request, the release of a DHL Express
until an agreed date. shipment to the customers designated customs broker of
choice. DHL will transfer the responsibility for a shipment and
Advance Payment View charges related customs documentation to the customer’s nominated
The service covers any import of a non-document shipment for broker for clearance and last mile delivery.
which DHL has paid or used its customs credit line advancing
customs duties, taxes or regulatory charges on behalf of those Multiline Entry View charges
importers with whom DHL has no contract. The charge is based A service charge will be assessed for multiline item entries with
on the credit advanced or guaranteed and is subject to a more than five lines. An example would be – one shipment with
standard minimum. multiple products or multiple invoices. All products require
identification and must be classified under separate harmonized
Formal Clearance View charges tariff numbers.
Applied in selected countries, when importing goods with an
aggregated declaration value or weight exceeding the limits set Temporary Import/Export View charges
by destination customs authorities, or due to other regulatory When requested by the shipper or importer, DHL prepares the
requirements are excluded from routine clearance procedures. merchandise or goods for their temporary export and later
import. Raw or semi-finished materials can be imported into a
Bonded Storage View charges Customs’ approved Export Processing Zone or Free Trade Zone
Storage charges apply when the shipment cannot be released by for value adding activities, providing the finished goods are
customs due to inaccurate or missing paperwork. Charges take subsequently exported.
effect three calendar days after the freight arrival date or broker
notification, whichever is later. The charge applies to the duty Clearance Authorization View charges
and taxes payer. When the importer of the shipment has specifically requested
contact before the customs clearance process begins, DHL will
Bonded Transit View charges intercept the shipment and contact the Importer for clearance
A bonded shipment occurs when DHL is requested to move authorization or further instructions. This often helps to ensure
non-document foreign-origin goods to a location other than the that all clearance paperwork is complete and correct.
For a full list of customs charges, please visit mydhl.express.

10
HOW TO SHIP WITH DHL EXPRESS

Services
Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment
PREPARING YOUR SHIPMENT: AS EASY AS 1-2-3
1 Shipment weight
Please weigh and measure your shipment. If you are
sending a large but lightweight shipment, where its
volumetric (dimensional) weight exceeds its actual
weight, the cost of the shipment is calculated on the
space your consignment takes up on the aircraft. This is
a standard IATA method. To calculate the volumetric
weight of your shipment, simply multiply the length by
height by width in centimeters, then divide the total
sum by 5,000 for each piece in the shipment. Any piece
in the shipment may be re-weighed and/or
re-measured by DHL to confirm this calculation.
2 Documentation required: waybill

All shipments sent with DHL Express need to have a
fully completed DHL waybill or label securely attached
to each piece. This will enable the successful movement
of your shipment through the DHL network. Each
waybill or label is individually numbered to allow you to
track your shipment from collection through to delivery.
Your shipment may also need to be accompanied by
customs documentation, such as a commercial or
proforma invoice, as well as additional paperwork
depending on the contents and value of the shipment
and the country you are sending to.
3 Documentation required: invoice

A commercial or proforma invoice is required when
sending non-document shipments to countries and
territories outside your origin country or customs union.
This is essentially a declaration containing all the details
of a transaction and is used by customs authorities to
assess if duties or taxes are payable. A commercial
invoice is used when goods are part of a commercial
transaction or intended for resale. A proforma invoice is
used when sending goods of no commercial value (for
example, when sending samples).
11

Services
PREPARING YOUR SHIPMENT

Your invoice will require the following details:
Exporter Commercial
1
BANK DETAILS Tax ID/VAT number
Invoice
These are the bank details that will be used

for the transaction between the seller and Bank details
1
Date
Waybill number
buyer. These details are not required for
Invoice number
non-commercial/proforma invoices. Exporter code
Importer (bill to) Receiver if different from Importer

2
DESCRIPTION Tax ID/VAT number
Generic or broad descriptions are no longer Shipment reference

permitted and are likely to cause delays.
Descriptions should include the items, how Full 2 Commodity Item Unit value Subtotal Net weight Country of
description code quantity [Currency] value manufacture/
many there are, what they are made of, and of goods 3 [Currency] origin
4
what they will be used for. For example,
describing items as ‘samples’, ‘parts’ or
‘spares’ is not acceptable for customs
Freight
classification, safety and security reasons.
Insurance
Total declared value/currency 5 Total net weight/kg(s)

3
COMMODITY CODE
This is the product identification code used Total pieces Total gross weight/kg(s)
by the exporting country to classify the

goods to be exported. It assists clearance 6 Type of export
7 Incoterms
and avoids delays.
8 Reason for export
I/We hereby certify that the information contained in this invoice is true and correct and that the contents
of the shipments are as stated above.
4
COUNTRY OF MANUFACTURE/ORIGIN
Position in company Signature
This relates to the place of manufacture,
not the country of export. If items are Company stamp
manufactured in more than one country,

please list the origins.
5
TOTAL DECLARED VALUE 7
INCOTERM
This is the total value of the transaction for Insert the Incoterm that best describes the
customs purposes based on the Incoterm terms of the transaction. For example, DAP
selected. The total declared value should (Delivered At Place).
include freight and insurance charges if the
seller is responsible for these two 8 REASON
FOR EXPORT
elements. This could be: For Sale; For Repair; After
Repair; Gift; Sample; Personal Use Not For
6
TYPE OF EXPORT Resale; Replacement; Intercompany
The options are: (1) Permanent; Transfer; or Personal Effects.
(2) Temporary; and (3) Repair & Return.
12

Services
PACKAGING YOUR SHIPMENT

To ensure that your shipments travel safely and securely Prohibited and Restricted Commodities
through the DHL Express global network, it is important that Prohibited Items
they are packaged and labeled correctly. The following items will NOT be accepted for carriage by DHL.
This list includes items which are prohibited for carriage by
Packaging guidelines any law, regulation or statute of any federal, state or local
n If you are re-using envelopes or boxes, please ensure that government of any country from, to or through which the items
old labels and markings are removed may be carried. For international carriage there may be
n Securely fix a waybill to each piece in your shipment. The additional prohibited items specified by the country of
waybill can be thought of as the shipment’s airline ticket destination. DHL may at its sole discretion refuse to carry other
and it will delay delivery if it becomes separated from your items not listed below.
shipment n Bullion (of any precious metal)
n The barcodes on the waybill are scanned at numerous n Cash (legal tender – bank notes, currency notes and coins)
points during your shipment’s journey. Please ensure n Complete firearms, ammunition, explosives/explosive
the barcode is flat and not covered by tape, shrinkwrap devices including inert explosives and test pieces, air guns,
or strapping replica and imitation firearms
n Place a waybill on the top or side of each piece in your n Human remains or ashes in any form
shipment and please ensure it does not overlap the corners n Hunting (animal) trophies, animal parts such as ivory and
or edges of boxes shark’s fin, animal remains or ashes, or animal by-products
n Use adequate protective wrapping for fragile or delicate and derived products not intended for human
items and ensure they are packed as far away as possible consumption, prohibited for movement by the CITES
from the corners of boxes Convention and/or local law
n To prevent injury to our employees, please pay special n Illegal goods, such as counterfeit goods and narcotics
attention to the packaging of sharp items. There should not n Live animals (including but not limited to mammals,
be any possibility of the contents piercing the packaging reptiles, fish, invertebrates, amphibians, birds, insects,
n Any individual pieces over 70kg should be placed on a larvae and pupae)
pallet. If you are sending a multi-piece shipment, it is not n Loose lithium metal batteries under IATA PI968 section II
necessary to place the individual pieces on a pallet unless n Loose precious and semi-precious stones (cut or un-cut,
they exceed 70kg. For example, a shipment comprising polished or un-polished)
four 25kg pieces does not have to be placed on a pallet
DHL packaging
We offer a range of high-quality DHL-branded packaging items,
suitable for shipping items of all shapes and sizes.
The items available include:
n Flyer bags
n Cardboard document envelopes
n Boxes in a range of sizes
For more information please refer to the Packing Guide

available on mydhl.express.
13

Services
Restricted Items goods and any goods specified as such under International
The following items will NOT be accepted for carriage unless Air Transport Association regulations (“IATA”), the
otherwise agreed to by DHL. To obtain such agreement a Agreement on Dangerous Goods by Road (“ADR”) or
business case will need to be conducted by DHL and the items International Maritime Dangerous Goods (“IMDG”)
approved for carriage will be recorded in writing with the regulations
customer. n Financial and monetary commodities – examples include
n Air guns, tasers, imitation or replica firearms, firearm parts but are not limited to activated SIM cards for mobile
and replica ammunition (includes rifle butts, trigger phones, blank or activated credit or cash dispenser cards,
mechanisms, screws/bolts etc which are manufactured for blank cheques, event tickets, lottery tickets, money or
the sole purpose of creating a functional firearm) postal orders, pre-paid phone cards, tickets (blank stock),
n Antiques and works of art with a shipment value in excess traveller’s cheques, vouchers/tokens, unused stamps etc.
of EUR 500,000 Applicable to all shipments valued in excess of
n Banderols/Tax stickers with a shipment value in excess of EUR 500,000
EUR 500,000 n Furs
n Cannabis for medicinal purposes from bona fide n Jewellery and watches and with individual values in excess
pharmaceutical manufacturers with appropriate licences of EUR 5,000. The shipment must not exceed EUR 100,000
and where lawful to ship, which must be in tablet or liquid
form, may be carried with an approved business case.
The value of one shipment must not exceed EUR 10,000
PAYING FOR YOUR SHIPMENT
n Cigarettes, cigars, tobacco products and electronic
You can pay for DHL Express services either with cash, a credit
cigarettes with a shipment value in excess of EUR 500,000
card or by bank transfer. You can open an account with DHL
n Commemorative coins and medals with an individual value
Express to pay via bank transfer; and all account customers
or total shipment value of EUR 2,000 or more are restricted
receive invoices on a pre-agreed basis. For more details, please
for carriage
get in touch with a Customer Service Advisor at your local
n Dangerous/hazardous goods including but not limited to
DHL Express office or go to mydhl.express.
perfumes, aftershaves, aerosols, flammable substances,
dry ice, biological substances, UN classified dangerous
14
SHIPPING TOOLS
Services
SHIPPING TOOLS
Easyship
Making shipping easier
This is an offline advanced shipment management tool for any
DHL Express offers a choice of electronic solutions to suit even
organization with large shipping volumes or regular scheduled
the most demanding requirements. We invest continually in
deliveries. DHL Easyship can handle the needs of multinational
market-leading technologies to help users to manage and
supply chains or any business with a central shipping function.
monitor shipments, create shipping labels, get quotes, schedule
It is a Windows-based system, which is easy to use yet very
courier pickups, and more. Our electronic solutions cover online
powerful – enabling you to handle everything from regular
and offline options, as well as integrated solutions. In addition,
mailshots to multi-stage shipping processes.
we provide industry-specific solutions tailored for the Life
Sciences and Technology sectors.
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHL’s online shipping capabilities into your own website,
MyDHL+ re-imagines the way
warehouse or customer service application. This provides global
the shipping business does
shipment tracking while making it faster and easier to access
business, by combining the
information about transit times, rates and courier bookings.
tools and services our
customers use most. With its mobile friendly and
intuitive interface, customers can now import, export,
schedule a pickup, track shipments and pay bills more
quickly than ever – all in one visit, with one password
and zero headaches. MyDHL+ makes it incredibly easy
to navigate the complexities of international shipping.
Try it out now at mydhl.express.
The new DHL Express Mobile app lets you track your
shipments and manage your deliveries all in one
place. You can locate the nearest DHL Service Point
DHL EXPRESS for parcel drop off or collection, and quickly check
COMMERCE shipping rates too – right on your smartphone.
Take your website Advanced GPS location services and camera barcode
international with DHL scanning are also available. Download DHL Express
Express Commerce. Offer Mobile today, on Android or iPhone.
your customers all the benefits of DHL Express at your
checkout in real-time. Import, manage and ship their
orders quickly and efficiently with no complicated
development. Add the power of DHL Express to your
e-commerce business quickly and easily, giving you the
competitive edge. DHL Express Commerce integrates Specific solutions
with the biggest e-commerce platforms, including: DHL offers additional capabilities for businesses requiring more
Magento, Shopify, WooCommerce, Amazon and eBay. specialized solutions – for example, its Medical Express and
Collect & Return services.
15
ZONES AND RATES

Services
Calculate the Price Optional Customs Service Capability Export Import

Surcharges
of Your Shipment Services Services and Rating Zones Services Services
CALCULATE THE PRICE OF YOUR SHIPMENT: AS EASY AS 1-2-3
1 ecide which service best suits your needs

D
(see page 4 for international services) and
weigh your shipment (see page 10 and
mydhl.express)
2 etermine the rating zone of the origin or

D
destination (see pages 17 and 18)
3 ind the rate using the rating zone and

F
weight of your shipment (see page 19 for
exports and page 21 for imports)
OPTIONAL SERVICES
Optional services View explanation Charging method Charge
Duties and Taxes Paid Percentage of fiscal charges 2% of fiscal charges with a minimum of PHP840
Dedicated Pickup Per shipment PHP1,200 per shipment or PHP25 per kg
Dedicated Delivery Per shipment PHP2,200 per shipment or PHP25 per kg
Shipment Preparation Per shipment PHP1,500
Saturday Pickup Per shipment PHP860
Saturday Delivery Per shipment PHP860
Shipment Insurance By shipment value PHP658 or 2% of stated shipment value if higher
Extended Liability Per shipment PHP240
Direct Signature Per shipment PHP290
Printed Invoice Per invoice PHP248
Residential Address Per shipment PHP186
GoGreen Climate Neutral By shipment weight PHP5 per shipment or PHP5 per kg, if higher
Pallet Box: PHP1,200
Packaging Per shipment
Packaging Item: PHP150
Change of Billing Per invoice PHP660
Neutral Delivery Per shipment PHP660
Delivery Signature Per shipment PHP300
For a full list of optional services, please visit our website at mydhl.express.
16
ZONES AND RATES

Services

Surcharges
SURCHARGES
Surcharges View explanation Charging method Charge
Percentage of transportation and additional

Fuel Surcharge Per shipment
charges, as per index; details here
PHP25 per kg PHP1,200 minimum per
Remote Area By shipment weight
shipment
Additional Handling
Overweight Piece Per piece PHP4,700
Oversize Piece Per piece PHP4,500
Non-Stackable Pallet Per piece PHP9.800
Dangerous Goods
Full Dangerous Goods Per shipment PHP5,069
Lithium Batteries Section II (PI965) Per shipment PHP4,960
Lithium Batteries Section II (966) Per shipment PHP300
Lithium Batteries Section II (969) Per shipment PHP290
Excepted Quantities Per shipment PHP300
Dry Ice (UN1845) Per shipment PHP600
Address Correction Per shipment PHP600
Data Entry Per shipment PHP290
Security Charges
Elevated Risk Per shipment PHP1,200
Restricted Destination Per shipment PHP1,820
CUSTOMS SERVICES
Customs services View explanation Charging method Charge
Disbursement Per shipment PHP560, or 2% of the credit advanced if higher

Advance Payment Per shipment PHP560, or 2% of the credit advanced if higher
Formal Clearance Per shipment PHP580
PHP781.66 per shipment and PHP3,43 per kg
Bonded Storage Per shipment, per day after 3 calendar days
(both per day after 3 calendar days)
Bonded Transit Per shipment PHP980
Export Declaration Per shipment PHP200
Release to Broker Per shipment PHP2,320
Multiline Entry Per shipment PHP280 for shipment with >5 lines
Temporary Import/Export Per shipment PHP400
Clearance Authorization Per shipment PHP560
Please visit our website for a full list of surcharges and customs services.
17
ZONES AND RATES

Services

Surcharges
SERVICE CAPABILITY AND RATING ZONES
DHL DHL DHL DHL DHL DHL

Country/Territory Zone Express Express Express Imports Country/Territory Zone Express Express Express Imports
Worldwide 12:00 9:00 Worldwide 12:00 9:00
Afghanistan 9 P P Ecuador 9 P P P P
Albania 7 P P P P Egypt 9 P P doc P
Algeria 9 P P P El Salvador 9 P P P P
American Samoa 9 P P P P Eritrea 9 P P
Andorra 7 P P P P Estonia 7 P P P P
Angola 9 P P P P Eswatini 9 P P doc P
Anguilla 9 P P doc P Ethiopia 9 P P
Antigua 9 P P doc P Falkland Islands 9 P P
Argentina 9 P P P P Faroe Islands 9 P P
Armenia 7 P P P Fiji 9 P P
Aruba 9 P P doc P Finland 7 P P P P
Australia 4 P P P P France 7 P P P P
Austria 7 P P P P French Guyana 9 P P doc P
Azerbaijan 7 P P P Gabon 9 P doc P
Bahamas 9 P P P P Gambia 9 P P
Bahrain 7 P P doc P Georgia 9 P P P
Bangladesh 5 P P P P Germany 7 P P P P
Barbados 9 P P P P Ghana 9 P P doc P
Belarus 9 P P P Gibraltar 7 P P P P
Belgium 7 P P P P Greece 7 P P P P
Belize 9 P P doc P Greenland 9 P P
Benin 9 P doc P Grenada 9 P P doc P
Bermuda 9 P P P Guadeloupe 9 P P doc P
Bhutan 5 P P Guam 9 P P P
Bolivia 9 P P P P Guatemala 9 P P P P
Bonaire 9 P P doc P Guernsey 7 P P P P
Bosnia and Herzegovina 7 P P P P Guinea Republic 9 P doc P
Botswana 9 P doc doc P Guinea-Bissau 9 P P
Brazil 9 P P P P Guinea-Equatorial 9 P P
Brunei 2 P doc P Guyana (British) 9 P P doc P
Bulgaria 7 P P doc P Haiti 9 P P P
Burkina Faso 9 P doc doc P Honduras 9 P P doc P
Burundi 9 P P Hong Kong SAR China 1 P P P P
Cambodia 3 P P P P Hungary 7 P P P P
Cameroon 9 P P P Iceland 9 P P P P
Canada 6 P P P P India 5 P P P P
Canary Islands, The 9 P P P P Indonesia 2 P P P P
Cape Verde 9 P P Iran, Islamic Rep. of 9 P P P P
Cayman Islands 9 P P doc P Iraq 9 P P
Central African Republic 9 P P Ireland, Rep. of 7 P P P P
Chad 9 P P Israel 9 P P P P
Chile 9 P P P P Italy 7 P P P P
China, People’s Republic 3 P P P P Jamaica 9 P P P
Colombia 9 P P P P Japan 2 P P P P
Comoros 9 P P Jersey 7 P P P P
Congo 9 P P Jordan 8 P P P P
Congo, Democratic Rep. of 9 P doc P Kazakhstan 9 P P P P
Cook Islands 9 P P Kenya 9 P P doc P
Costa Rica 9 P P doc P Kiribati 9 P P
Cote d’Ivoire 9 P P doc P Korea, D.P.R. of (North) 9 P P
Croatia 7 P P P P Korea, Rep. of (South) 2 P P P P
Cuba 9 P P Kosovo 7 P P P P
Curacao 9 P P doc P Kuwait 8 P P P P
Cyprus 7 P doc doc P Kyrgyzstan 9 P P P
Czech Republic, The 7 P P P P Lao P.D.R. 3 P P doc P
Denmark 7 P P P P Latvia 7 P P P P
Djibouti 9 P P Lebanon 9 P P P P
Dominica 9 P P doc P Lesotho 9 P P doc P
Dominican Republic 9 P P doc P Liberia 9 P P
doc = document contents only P = document and non-document contents Table continues overleaf
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
18
ZONES AND RATES

Services

Surcharges
SERVICE CAPABILITY AND RATING ZONES
DHL DHL DHL DHL DHL DHL

Country/Territory Zone Express Express Express Imports Country/Territory Zone Express Express Express Imports
Worldwide 12:00 9:00 Worldwide 12:00 9:00
Libya 9 P P Saudi Arabia 8 P P P P
Liechtenstein 7 P P P P Senegal 9 P P doc P
Lithuania 7 P P doc P Serbia, Rep. of 7 P P P P
Luxembourg 7 P P P P Seychelles 9 P P
Macau SAR China 1 P P P P Sierra Leone 9 P doc P
Madagascar 9 P P P Singapore 1 P P P P
Malawi 9 P P Slovakia 7 P P P P
Malaysia 2 P P P P Slovenia 7 P P P P
Maldives 5 P P Solomon Islands 9 P P
Mali 9 P P P Somalia 9 P P
Malta 7 P doc doc P Somaliland, Rep. (N. Somalia) 9 P P
Marshall Islands 9 P P P South Africa 9 P P P P
Martinique 9 P P doc P South Sudan 9 P P
Mauritania 9 P P Spain 7 P P P P
Mauritius 9 P P P P Sri Lanka 5 P P P P
Mayotte 9 P P St. Barthelemy 9 P P doc P
Mexico 6 P P P P St. Eustatius 9 P P doc P
Micronesia, Fed. States of 8 P P St. Helena 9 P P
Moldova, Rep. of 9 P P P St. Kitts 9 P P doc P
Monaco 7 P P P P St. Lucia 9 P P P
Mongolia 9 P P St. Maarten 9 P P P P
Montenegro, Rep. of 7 P P P P St. Vincent 9 P P P
Montserrat 9 P P P Sudan 9 P doc P
Morocco 9 P P P P Suriname 9 P P P
Mozambique 9 P doc doc P Sweden 7 P P P P
Myanmar 3 P P P Switzerland 7 P P P P
Namibia 9 P doc doc P Syria 9 P P
Nauru, Rep. of 9 P P Tahiti 9 P P
Nepal 5 P doc P Taiwan 1 P P P P
Netherlands, The 7 P P P P Tajikistan 9 P P
Nevis 9 P P doc P Tanzania 9 P doc doc P
New Caledonia 9 P P Thailand 2 P P P P
New Zealand 4 P P P P Timor-Leste 9 P doc P
Nicaragua 9 P P P P Togo 9 P P
Niger 9 P P Tonga 9 P P
Nigeria 9 P P P P Trinidad and Tobago 9 P P P P
Niue 9 P P Tunisia 9 P doc P
North Macedonia 7 P P P P Turkey 7 P P P P
Northern Mariana Islands 9 P P Turkmenistan 9 P P P
Norway 7 P P P P Turks and Caicos Islands 9 P P doc P
Oman 8 P P P P Tuvalu 9 P P
Pakistan 8 P P P P Uganda 9 P doc doc P
Palau 9 P P Ukraine 9 P P P P
Panama 9 P P P P United Arab Emirates 8 P P P P
Papua New Guinea 4 P P United Kingdom 7 P P P P
Paraguay 9 P P P P United States of America 6 P P 10:30 P
Peru 9 P P P P Uruguay 9 P P P P
Poland 7 P P P P Uzbekistan 9 P P P
Portugal 7 P P P P Vanuatu 9 P P
Puerto Rico 9 P P P P Vatican City 7 P P P
Qatar 8 P P P P Venezuela 9 P P P P
Reunion, Island of 9 P P P Vietnam 3 P P P P
Romania 7 P P P P Virgin Islands (British) 9 P P P P
Russian Federation, The 9 P P P P Virgin Islands (US) 9 P P
Rwanda 9 P P Yemen, Rep. of 9 P P doc P
Samoa 9 P P Zambia 9 P P doc P
San Marino 7 P P P P Zimbabwe 9 P P doc P
Sao Tome & Principe 9 P P
doc = document contents only P = document and non-document contents

For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
19
ZONES AND RATES

Services

Surcharges
Export rates by zone and product
DHL EXPRESS WORLDWIDE

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9
Documents only up to 2kg
0.5 744 1,012 1,051 1,388 1,416 1,495 2,471 2,545 2,753
1 909 1,177 1,306 1,726 1,754 1,835 2,987 3,299 3,677
1.5 1,065 1,333 1,561 2,064 2,096 2,175 3,503 4,058 4,601
2 1,221 1,489 1,816 2,402 2,438 2,515 4,019 4,817 5,525
Documents from 2.5kg and non-documents from 0.5kg
0.5 1,172 1,656 1,715 2,171 2,281 2,432 2,632 2,936 3,086
1.0 1,409 1,873 1,968 2,517 2,640 2,787 3,148 3,626 3,912
1.5 1,585 2,070 2,213 2,863 3,004 3,133 3,664 4,316 4,777
2.0 1,761 2,267 2,458 3,209 3,368 3,479 4,180 5,006 5,642
2.5 1,937 2,464 2,703 3,555 3,732 3,825 4,696 5,696 6,507
3.0 2,099 2,648 2,905 3,838 4,028 4,158 5,171 6,301 7,205
3.5 2,261 2,832 3,107 4,121 4,324 4,491 5,646 6,906 7,903
4.0 2,423 3,016 3,309 4,404 4,620 4,824 6,121 7,511 8,601
4.5 2,585 3,200 3,511 4,687 4,916 5,157 6,596 8,116 9,299
5.0 2,747 3,384 3,713 4,970 5,212 5,490 7,071 8,721 9,997
5.5 2,870 3,543 3,879 5,202 5,451 5,764 7,545 9,311 10,666
6.0 2,993 3,702 4,045 5,434 5,690 6,038 8,019 9,901 11,335
6.5 3,116 3,861 4,211 5,666 5,929 6,312 8,493 10,491 12,004
7.0 3,239 4,020 4,377 5,898 6,168 6,586 8,967 11,081 12,673
7.5 3,362 4,179 4,543 6,130 6,407 6,860 9,441 11,671 13,342
8.0 3,485 4,338 4,709 6,362 6,646 7,134 9,915 12,261 14,011
8.5 3,608 4,497 4,875 6,594 6,885 7,408 10,389 12,851 14,680
9.0 3,731 4,656 5,041 6,826 7,124 7,682 10,863 13,441 15,349
9.5 3,854 4,815 5,207 7,058 7,363 7,956 11,337 14,031 16,018
10.0 3,977 4,974 5,373 7,290 7,602 8,230 11,811 14,621 16,687
10.5 4,082 5,091 5,536 7,505 7,803 8,422 12,183 14,977 17,055
11.0 4,187 5,208 5,699 7,720 8,004 8,614 12,555 15,333 17,423
11.5 4,292 5,325 5,862 7,935 8,205 8,806 12,927 15,689 17,791
12.0 4,397 5,442 6,025 8,150 8,406 8,998 13,299 16,045 18,159
12.5 4,502 5,559 6,188 8,365 8,607 9,190 13,671 16,401 18,527
13.0 4,607 5,676 6,351 8,580 8,808 9,382 14,043 16,757 18,895
13.5 4,712 5,793 6,514 8,795 9,009 9,574 14,415 17,113 19,263
14.0 4,817 5,910 6,677 9,010 9,210 9,766 14,787 17,469 19,631
14.5 4,922 6,027 6,840 9,225 9,411 9,958 15,159 17,825 19,999
15.0 5,027 6,144 7,003 9,440 9,612 10,150 15,531 18,181 20,367
15.5 5,132 6,261 7,166 9,655 9,813 10,342 15,903 18,537 20,735
16.0 5,237 6,378 7,329 9,870 10,014 10,534 16,275 18,893 21,103
16.5 5,342 6,495 7,492 10,085 10,215 10,726 16,647 19,249 21,471
17.0 5,447 6,612 7,655 10,300 10,416 10,918 17,019 19,605 21,839
Table continues overleaf

20
ZONES AND RATES

Services

Surcharges
Export rates by zone and product
DHL EXPRESS WORLDWIDE

17.5 5,552 6,729 7,818 10,515 10,617 11,110 17,391 19,961 22,207
18.0 5,657 6,846 7,981 10,730 10,818 11,302 17,763 20,317 22,575
18.5 5,762 6,963 8,144 10,945 11,019 11,494 18,135 20,673 22,943
19.0 5,867 7,080 8,307 11,160 11,220 11,686 18,507 21,029 23,311
19.5 5,972 7,197 8,470 11,375 11,421 11,878 18,879 21,385 23,679
20.0 6,077 7,314 8,633 11,590 11,622 12,070 19,251 21,741 24,047
20.5 6,212 7,421 8,744 11,727 11,900 12,355 19,678 22,179 24,543
21.0 6,347 7,528 8,855 11,864 12,178 12,640 20,105 22,617 25,039
21.5 6,482 7,635 8,966 12,001 12,456 12,925 20,532 23,055 25,535
22.0 6,617 7,742 9,077 12,138 12,734 13,210 20,959 23,493 26,031
22.5 6,752 7,849 9,188 12,275 13,012 13,495 21,386 23,931 26,527
23.0 6,887 7,956 9,299 12,412 13,290 13,780 21,813 24,369 27,023
23.5 7,022 8,063 9,410 12,549 13,568 14,065 22,240 24,807 27,519
24.0 7,157 8,170 9,521 12,686 13,846 14,350 22,667 25,245 28,015
24.5 7,292 8,277 9,632 12,823 14,124 14,635 23,094 25,683 28,511
25.0 7,427 8,384 9,743 12,960 14,402 14,920 23,521 26,121 29,007
25.5 7,562 8,491 9,854 13,097 14,680 15,205 23,948 26,559 29,503
26.0 7,697 8,598 9,965 13,234 14,958 15,490 24,375 26,997 29,999
26.5 7,832 8,705 10,076 13,371 15,236 15,775 24,802 27,435 30,495
27.0 7,967 8,812 10,187 13,508 15,514 16,060 25,229 27,873 30,991
27.5 8,102 8,919 10,298 13,645 15,792 16,345 25,656 28,311 31,487
28.0 8,237 9,026 10,409 13,782 16,070 16,630 26,083 28,749 31,983
28.5 8,372 9,133 10,520 13,919 16,348 16,915 26,510 29,187 32,479
29.0 8,507 9,240 10,631 14,056 16,626 17,200 26,937 29,625 32,975
29.5 8,642 9,347 10,742 14,193 16,904 17,485 27,364 30,063 33,471
30.0 8,777 9,454 10,853 14,330 17,182 17,770 27,791 30,501 33,967
Multiplier rate per 1kg from 30.1kg
30.1 - 70.0 291 315 359 474 569 638 789 1,009 1,123
70.1 - 300.0 293 371 389 653 666 745 813 1,010 1,127
300.1 - 1,000* 301 397 403 649 662 745 849 1,034 1,173
DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day to over 159 countries worldwide.
Add PHP280 to the DHL Express Worldwide prices.
DHL Express 9:00 (10:30 to the USA) – Guaranteed delivery before 9:00 on the next possible working day to over 95 countries
worldwide. Add PHP1,400 to the DHL Express Worldwide prices.
Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.
Rates are in PHP and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see mydhl.express for details.
*DHL Express does not accept shipments exceeding 1,000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting
DHL standards for packing. Refer to our Packing Guide on mydhl.express. These network restrictions are subject to change with 30 days’ notice.
21
ZONES AND RATES

Services

Surcharges
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT

Documents only up to 2kg
0.5 967 1,316 1,367 1,803 1,841 1,942 3,213 3,309 3,577
1 1,182 1,531 1,700 2,243 2,281 2,385 3,884 4,290 4,779
1.5 1,386 1,735 2,033 2,683 2,726 2,828 4,555 5,277 5,981
2 1,590 1,939 2,366 3,123 3,171 3,271 5,226 6,264 7,183
Documents from 2.5kg and non-documents from 0.5kg
0.5 1,524 2,154 2,230 2,823 2,964 3,162 3,422 3,816 4,013
1.0 1,832 2,436 2,559 3,274 3,431 3,624 4,093 4,713 5,086
1.5 2,061 2,692 2,878 3,725 3,904 4,075 4,764 5,610 6,211
2.0 2,290 2,948 3,197 4,176 4,377 4,526 5,435 6,507 7,336
2.5 2,519 3,204 3,516 4,627 4,850 4,977 6,106 7,404 8,461
3.0 2,729 3,443 3,779 4,994 5,235 5,409 6,725 8,191 9,367
3.5 2,939 3,682 4,042 5,361 5,620 5,841 7,344 8,978 10,273
4.0 3,149 3,921 4,305 5,728 6,005 6,273 7,963 9,765 11,179
4.5 3,359 4,160 4,568 6,095 6,390 6,705 8,582 10,552 12,085
5.0 3,569 4,399 4,831 6,462 6,775 7,137 9,201 11,339 12,991
5.5 3,729 4,607 5,047 6,763 7,086 7,494 9,817 12,106 13,861
6.0 3,889 4,815 5,263 7,064 7,397 7,851 10,433 12,873 14,731
6.5 4,049 5,023 5,479 7,365 7,708 8,208 11,049 13,640 15,601
7.0 4,209 5,231 5,695 7,666 8,019 8,565 11,665 14,407 16,471
7.5 4,369 5,439 5,911 7,967 8,330 8,922 12,281 15,174 17,341
8.0 4,529 5,647 6,127 8,268 8,641 9,279 12,897 15,941 18,211
8.5 4,689 5,855 6,343 8,569 8,952 9,636 13,513 16,708 19,081
9.0 4,849 6,063 6,559 8,870 9,263 9,993 14,129 17,475 19,951
9.5 5,009 6,271 6,775 9,171 9,574 10,350 14,745 18,242 20,821
10.0 5,169 6,479 6,991 9,472 9,885 10,707 15,361 19,009 21,691
10.5 5,305 6,632 7,202 9,751 10,147 10,956 15,845 19,472 22,170
11.0 5,441 6,785 7,413 10,030 10,409 11,205 16,329 19,935 22,649
11.5 5,577 6,938 7,624 10,309 10,671 11,454 16,813 20,398 23,128
12.0 5,713 7,091 7,835 10,588 10,933 11,703 17,297 20,861 23,607
12.5 5,849 7,244 8,046 10,867 11,195 11,952 17,781 21,324 24,086
13.0 5,985 7,397 8,257 11,146 11,457 12,201 18,265 21,787 24,565
13.5 6,121 7,550 8,468 11,425 11,719 12,450 18,749 22,250 25,044
14.0 6,257 7,703 8,679 11,704 11,981 12,699 19,233 22,713 25,523
14.5 6,393 7,856 8,890 11,983 12,243 12,948 19,717 23,176 26,002
15.0 6,529 8,009 9,101 12,262 12,505 13,197 20,201 23,639 26,481
15.5 6,665 8,162 9,312 12,541 12,767 13,446 20,685 24,102 26,960
16.0 6,801 8,315 9,523 12,820 13,029 13,695 21,169 24,565 27,439
16.5 6,937 8,468 9,734 13,099 13,291 13,944 21,653 25,028 27,918
17.0 7,073 8,621 9,945 13,378 13,553 14,193 22,137 25,491 28,397
Table continues overleaf

22
ZONES AND RATES

Services

Surcharges
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT

17.5 7,209 8,774 10,156 13,657 13,815 14,442 22,621 25,954 28,876
18.0 7,345 8,927 10,367 13,936 14,077 14,691 23,105 26,417 29,355
18.5 7,481 9,080 10,578 14,215 14,339 14,940 23,589 26,880 29,834
19.0 7,617 9,233 10,789 14,494 14,601 15,189 24,073 27,343 30,313
19.5 7,753 9,386 11,000 14,773 14,863 15,438 24,557 27,806 30,792
20.0 7,889 9,539 11,211 15,052 15,125 15,687 25,041 28,269 31,271
20.5 8,065 9,677 11,355 15,231 15,487 16,058 25,596 28,838 31,916
21.0 8,241 9,815 11,499 15,410 15,849 16,429 26,151 29,407 32,561
21.5 8,417 9,953 11,643 15,589 16,211 16,800 26,706 29,976 33,206
22.0 8,593 10,091 11,787 15,768 16,573 17,171 27,261 30,545 33,851
22.5 8,769 10,229 11,931 15,947 16,935 17,542 27,816 31,114 34,496
23.0 8,945 10,367 12,075 16,126 17,297 17,913 28,371 31,683 35,141
23.5 9,121 10,505 12,219 16,305 17,659 18,284 28,926 32,252 35,786
24.0 9,297 10,643 12,363 16,484 18,021 18,655 29,481 32,821 36,431
24.5 9,473 10,781 12,507 16,663 18,383 19,026 30,036 33,390 37,076
25.0 9,649 10,919 12,651 16,842 18,745 19,397 30,591 33,959 37,721
25.5 9,825 11,057 12,795 17,021 19,107 19,768 31,146 34,528 38,366
26.0 10,001 11,195 12,939 17,200 19,469 20,139 31,701 35,097 39,011
26.5 10,177 11,333 13,083 17,379 19,831 20,510 32,256 35,666 39,656
27.0 10,353 11,471 13,227 17,558 20,193 20,881 32,811 36,235 40,301
27.5 10,529 11,609 13,371 17,737 20,555 21,252 33,366 36,804 40,946
28.0 10,705 11,747 13,515 17,916 20,917 21,623 33,921 37,373 41,591
28.5 10,881 11,885 13,659 18,095 21,279 21,994 34,476 37,942 42,236
29.0 11,057 12,023 13,803 18,274 21,641 22,365 35,031 38,511 42,881
29.5 11,233 12,161 13,947 18,453 22,003 22,736 35,586 39,080 43,526
30.0 11,409 12,299 14,091 18,632 22,365 23,107 36,141 39,649 44,171
Multiplier rate per 1kg from 30.1kg
30.1 - 70.0 378 409 467 616 740 830 1,025 1,311 1,460
70.1 - 300.0 381 483 506 848 866 968 1,057 1,312 1,464
300.1 - 1,000* 391 516 523 845 861 968 1,102 1,345 1,525
DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day from over 159 countries worldwide.
Add PHP280 to the DHL Express Worldwide Import prices.
DHL Express 9:00 (10:30 from the USA) – Guaranteed delivery before 9:00 on the next possible working day from over 95 countries
worldwide. Add PHP1,400 to the DHL Express Worldwide Import prices.
Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.
Rates are in PHP and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see mydhl.express for details.
*DHL Express does not accept shipments exceeding 1,000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting
DHL standards for packing. Refer to our Packing Guide on mydhl.express. These network restrictions are subject to change with 30 days’ notice.
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with us
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2306 Chino Roces Avenue
Makati City 1231
Philippines
Ready to ship? Get a quote from MyDHL+
Call Customer Services on:

Manila +632 8811 7000
Cebu +63 32 341 7400
Toll Free 1800 1888 0345
Find your nearest DHL Express Service Point
Valid: 1st January 2021
The information in this guide is correct as of

1st January 2021.
DHL reserves the right to amend or modify any of the
information at any time.

Service & Rate GUIDE 2021: Philippines

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CONNECTING YOUR WORLD

220+ countries and

Figures are global and are approximate as of the end of 2019

DHL Service & Rate Guide 2021: Philippines

THE INTERNATIONAL SPECIALISTS

DHL Service & Rate Guide 2021: Philippines

Export Import Optional Customs

DHL Express 12:00

Our international services at a glance

DHL Express DHL Express 9:00

*Additional terms and conditions apply – see mydhl.express for details.

DHL Service & Rate Guide 2021: Philippines

Export Import Optional Customs

DHL Service & Rate Guide 2021: Philippines

Export Import Optional Customs

POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCE

Leave with neighbor Collect from

Alternative address Vacation hold

Discover and grow

Our customers go global with ease and speed, maximizing the

DHL Service & Rate Guide 2021: Philippines

Export Import Optional Customs

OPTIONAL SERVICES Printed Invoice View charges

Neutral Delivery View charges

Delivery Signature View charges

For a full list of optional services, please visit mydhl.express.

DHL Service & Rate Guide 2021: Philippines

Export Import Optional Customs

Dangerous Goods View charges Emergency Situation

For a full list of surcharges, please visit mydhl.express.

DHL Service & Rate Guide 2021: Philippines

Export Import Optional Customs

For a full list of customs charges, please visit mydhl.express.

DHL Service & Rate Guide 2021: Philippines

HOW TO SHIP WITH DHL EXPRESS

PREPARING YOUR SHIPMENT: AS EASY AS 1-2-3

2 Documentation required: waybill

3 Documentation required: invoice

DHL Service & Rate Guide 2021: Philippines

HOW TO SHIP WITH DHL EXPRESS

PREPARING YOUR SHIPMENT

These are the bank details that will be used

Importer (bill to) Receiver if different from Importer

Generic or broad descriptions are no longer Shipment reference

Total declared value/currency 5 Total net weight/kg(s)

by the exporting country to classify the

manufactured in more than one country,

DHL Service & Rate Guide 2021: Philippines

HOW TO SHIP WITH DHL EXPRESS

PACKAGING YOUR SHIPMENT

For more information please refer to the Packing Guide

DHL Service & Rate Guide 2021: Philippines

HOW TO SHIP WITH DHL EXPRESS

DHL Service & Rate Guide 2021: Philippines

Try it out now at mydhl.express.

DHL Service & Rate Guide 2021: Philippines

ZONES AND RATES

Calculate the Price Optional Customs Service Capability Export Import

CALCULATE THE PRICE OF YOUR SHIPMENT: AS EASY AS 1-2-3

1  ecide which service best suits your needs

2  etermine the rating zone of the origin or

1 ecide which service best suits your needs

2 etermine the rating zone of the origin or

3 ind the rate using the rating zone and

Call Customer Services on: