Your group task is to summarize the case and discuss the following recommended

questions. Please prepare the PPT and present your group work in class.

Day 2: IT SERVICE FIRM

1. What are the characteristics of Parivar’s organizational culture? What are its strengths and
weaknesses?
2. Describe CEO Sudhir Gupta’s leadership style. How does it shape the organizational culture?
3. Why is Parivar’s employee turnover rate so high? What does it tell you about the
organization’s management practices?
4. What is your assessment of the People Support idea?
5. What should Pandit recommend to Gupta when they meet?

Day 3: CHINA INTERNATIONAL ENTERPRISE

1. What shortcomings do you see in the personnel selection system used in this company?
Justify your answer.
2. Which methods of personnel selection would you use to select managers and workers
considering the validity of the specific personnel selection methods?
Which judgment biases are evident when it comes to the team’s final selection decision?
3. How would you characterize the leadership style of the CEO? Given the theory of
transformational leadership,1 what is evident in the CEO’s leadership style?
4. If you were asked to consult with the project team regarding teamwork, what would you
recommend?

Day 4: SERENA AND LILY

1. As Lily, prepare to conduct your meeting with Marta.
2. What were the main causes of the “Malcolm problem”? How, if at all, could they have
been averted?
3. Considering her alternatives, what should Lily do to calm down Malcolm and be able
to continue emphasizing direct-to-consumer sales?
4. Prepare to role-play Lily’s next interaction with Robin.
 Day 5: DISNEY
1. What kind of culture does WDC want to create?
2. Create a pictorial image of how HR works at WDC and be prepared to share your image
in class.
3. What is intriguing about how WDC manages its human resources toward that culture? Is
WDC really a magical place?
4. Are WDC’s HR practices transferable outside the United States?

Day 6: XIAMEN AIRLINES

1. What were the major changes made to the design of the pilot compensation package
at Xiamen Airlines? How did these changes help to improve employee motivation?
2. Besides salaries and bonuses, what were some of the other human resources
(HR)/leadership practices that Xiamen Airlines used to retain experienced pilots and
increase their engagement?
3. If you were the HR director at Xiamen Airlines, what would be your concerns
about the new compensation system, and how would you plan to address them?

Day 7: SOLVAY GROUP

1. What is the talent-management strategy of Solvay? Why does it have an international
assignment program? What are the benefits and costs to Solvay, as well as to the
executives who participate?
2. Assess Solvay’s international assignment strategy over the past 10 years. What worked
well? What did not?
3. At the end of the case, the firm has to make decisions about individual challenges
facing four executives in the international assignment program. How would you solve their
challenges? Would you grant their requests? What would be the consequences of your
decisions?
4. Solvay has been redesigning its international program. Assess the success of these
changes.