Your group task is to summarize the case and discuss the following recommended

questions. Please prepare the PPT and present your group work in class.

1. IT SERVICE FIRM
1. What are the characteristics of Parivar’s organizational culture? What are its strengths and
weaknesses?
2. Describe CEO Sudhir Gupta’s leadership style. How does it shape the organizational culture?
3. Why is Parivar’s employee turnover rate so high? What does it tell you about the
organization’s management practices?
4. What is your assessment of the People Support idea?
5. What should Pandit recommend to Gupta when they meet?

2. AGNICO EAGLE MINES

1. What seemed to be the causes of the high absenteeism and turnover rates at
Meadowbank? What methods could be used to determine whether there are other underlying or
related issues contributing to these retention and absenteeism problems?
2. Culture and language seem to be points of tension within the company. What can AEM
do to address this issue?
3. It emerged that new workers did not understand the lifestyle associated with working in a
mine. What can AEM do to address this specific issue?
4. How AEM deal with the challenge regarding employees’ lack of skills and qualifications?

3. CHINA INTERNATIONAL ENTERPRISE

1. What shortcomings do you see in the personnel selection system used in this company?
Justify your answer.
2. Which methods of personnel selection would you use to select managers and workers
considering the validity of the specific personnel selection methods?
Which judgment biases are evident when it comes to the team’s final selection decision?
3. How would you characterize the leadership style of the CEO? Given the theory of
transformational leadership,1 what is evident in the CEO’s leadership style?
4. DISNEY
1. What kind of culture does WDC want to create?
2. Create a map of how HR works at WDC
3. What is intriguing about how WDC manages its human resources toward that culture? Is
WDC really a magical place?
4. Are WDC’s HR practices transferable outside the United States?

5. XIAMEN AIRLINES
1. What were the major changes made to the design of the pilot compensation package
at Xiamen Airlines? How did these changes help to improve employee motivation?
2. Besides salaries and bonuses, what were some of the other human resources
(HR)/leadership practices that Xiamen Airlines used to retain experienced pilots and
increase their engagement?
3. If you were the HR director at Xiamen Airlines, what would be your concerns
about the new compensation system, and how would you plan to address them?