COURSE SYLLABUS

Course ID Course title Credits

HUMAN RESOURCE
NS207DE02 03
MANAGEMENT

(To be applied from Semester: 16.1A, School year: 2016 - 2017 under
Decision No. 503/QĐ-ĐHHS date 13/05/2016)

A. Course Specifications:

Periods Periods in classrom

Self-
Total Lecture/ Laboratory/ Lecture Lab
Activity Fieldwork study Fieldwork
periods1 Seminar Studio room room
periods
(1) (2) (3) (4) (5) (6) (7) (8) (9)
45 45 00 00 00 90 45 00 00
*(1) = (2) + (3) + (4) + (5) = (7) + (8) + (9)

B. Other related Subjects:

Other related Subjects Course ID Course title

Prerequisites:
1. QT106DE02 Principles of management
Co-requisites:
1. None
Other requirements:
1. None

C. Course Description:
This course provides the students with the basic knowledge of Human Resource Management
(HRM). The course is delivered with a combination of the explanation of theories and group
discussion of case studies, and conducting of group projects.

D. Course Objectives:
No. Course Objectives
Providing students with a critical understanding of theory, policy and practice in the field
1. of human resource management;
Helping students understand the fundamental tools of the job analysis, recruitment,
2. training, performance appraisal, remuneration, etc…

1
1 period lasts 50 minutes
E. Learning Outcomes:
No. Learning Outcomes
Demonstrate a detailed understanding of the major analytical concepts and models in
1. human resource management including notions of ‘soft’ and ‘hard’ HRM; normative
models of HRM; strategy and fit in HRM;
Explain the rationale for a range of specific HRM policies and practices such as
2. recruitment and selection, appraisal and rewards and equal opportunities;
Assess the problems associated with the design and implementation of HRM policies and
3. practices as well as their impact on employees.

F. Instructional Modes:
Students should actively read the textbook with chapter and cases corresponding to each session
before joining the class. The lecturer will review the material from the textbook, and answer
questions. Group discussion will be applied for students to exchange their ideas, grasp the
knowledge themselves and apply the concepts learned in the class to the "real world", especially
in explaining some current HR problems in Vietnamese enterprises. Students are also asked to do
assignments or role-playing in class.

G. Textbooks and teaching aids:

 Required Textbooks and Materials:

- Gary Dessler 2015, Fundamentals of Human Resource Management, Global Edition,
Pearson, 4th edition.

 Other Reference Text

- Julie Beardwell & Tim Claydon 2007 , Human Resource Management: a contemporary
approach, Prentice Hall, 5th edition.
- Robert L. Mathis & John H. Jackson 2011, Human Resource Management, South-
Western, 13th edition.

H. Assessment Methods (Requirements for Completion of the Course):

1. Description of learning outcomes assessment

1.1 Group project
Students form groups of 4-5 students and work on a topic chosen by themselves or suggested by
the instructor. Then each group must write a report with no more than 20 pages in length and
present it orally. The project counts for 20% of the total score
1.2 Individual assignment
Student will be given a lot of assignments and exercises during the courses. The individual
assignment counts for 20% of the total score.
1.3 Final exam
The final exam consists of multiple choice questions and situation analysis. The test covers all the
knowledge acquired throughout the course. No reference material is allowed.

2. Summary of learning outcomes assessment

* For main semester:

Components Duration Assessment Forms Percentage Schedule
Group Written report and oral 20% Week 2 to 13
assignment presentation
 Individual Several in-class 20% Week 2 to 12
assignment assignments & exercises
given during class
Final Test 90 MCQ + short 60% Week 16 or
minutes answers/case analysis, 17
closed book
Total 100%

* For extra semester:

Components Duration Assessment Forms Percentage Schedule
Group Written report and oral 20% Session 2 to
assignment presentation 13
Individual Several in-class 20% Session 2 to
assignment assignments & exercises 12
given during class
Final Test 90 MCQ + short 60% To be defined
minutes answers/case analysis, by Registrar’s
closed book office
Total 100%

3. Academic Integrity
Academic integrity is a fundamental value that affects the quality of
teaching, learning, and research at a university. To ensure the maintenance
of academic integrity at Hoa Sen University, students are required to:
 Work independently on individual
assignments
Collaborating on individual assignments is considered cheating.
 Avoid plagiarism 
Plagiarism is an act of fraud that involves the use of ideas or words of
another person without proper attribution. Students will be accused of
plagiarism if they:
i. Copy in their work one or more sentences from another person
without proper citation.
ii. Rephrase, paraphrase, or translate another person’s ideas or words
without proper attribution.
iii. Reuse their own assignments, in whole or in part, and submit them
for another class.
 Work responsibly within a working group
In cooperative group assignments, all students are required to stay on
task and contribute equally to the projects. Group reports should
clearly state the contribution of each group member.
Any acts of academic dishonesty will result in a grade of zero for the task at
hand and/or immediate failure of the course, depending on the seriousness of
the fraud. Please consult Hoa Sen University’s Policy on Plagiarism at
http://thuvien.hoasen.edu.vn/chinh-sach-phong-tranh-dao-van. To ensure the
maintenance of academic integrity, the university asks that students report cases
of academic dishonesty to the teacher and/or the Dean. The names of those
students will be kept anonymous.
 I . Teaching Staff:
Email, Phone number, Office
No. Professor’s name Position
Office location hours
Dinh Nhu Anh anh.dinhnhu@hoasen.edu.vn Fulltime
1
lecturer
to be
giang.nguyenthuy@hoasen.edu.vn Fulltime
2 Nguyen Thuy Giang announced
lecturer
on the first
Fulltime
3 Tran Thi Ai Vy vy.tranthiai@hoasen.edu.vn session of the
lecturer
course
Parttime
4 Nguyen Quynh Trang trang.nguyenquynh@hoasen.edu.vn
lecturer

J. Outline of Topics to be covered (Learning Schedule):

* For main semester topics:

Week Lecture Content References/Readings
Part 1: Introduction to Human Resource Management

Managing Human Resource Resource Today Chapter 1

1
- What is HR Management HR in Action Case Incident 1: Jack
- The trends shaping HR Management Nelson’s Problevm

Part 2: Staffing: Workforce planning and Employment

Job Analysis and Talent Management

Chapter 4
- Talent Management Process
2,3 HR in Action Case Incident 2: Carter
- The basis of Job Analysis
Cleaning Company: The Job Description
- Method of Collecting Job Analysis
Personal Planning and Recruiting
Chapter 5
- Workforce planning & forecasting
HR in Action Case Incident 2: Carter
4 - Why effective recruiting is important
Cleaning Company: Getting Better
- Internal source of candidates
Applicants
- Outsides source of candidates
Selecting Employees
- The basis of testing and selecting employees
Chapter 6
5,6 - Types of tests
Discussion 6.1 & 6.3
- Interviewing Candidates
- Using other selection techniques
Part 3: Training and Human Resource Development

Training and Developing Employees

Chapter 7
- Overview of the Training Process
HR in Action Case Incident 1: The
7,8 - Implementing the Training Program
Mentorship Program at TVH
- Implementing Management Development
Program
Performance Management & Appraisal Chapter 8
9,10
- Basis concept in Performance Appraisal Discussionn 8.4 & 8.5
- Appraisal Methods
- How to deal with Appraisal Problems and
 Interview
- Performance Management

Part 4: Compensation & Total Reward

Developing Compensation Plan

- The Basic Factors in Determining Pay Rates Chapter 10
- Job Evaluation Method HR in Action Case Incident 1: Salary
11
- Pricing Managerial and Professional Jobs Inequities at AstraZeneca

Pay for Performance and Employee Benefits Chapter 11

- Individual Incentive Plans HR in Action Case Incident 1: Striking
12 - Team and Organizational-wide Incentive Plan for Benefits
- Retirement and Other Benefits…
Part 5: Employee and Labour Relation
Maintaining Positive Employee Relations
- Employee Relations Programs for Building and
Chapter 12
13 Maintaining Positive Employee Relations
Group Activity 12.12; 12.13
- The Ethical Organization
- Managing Employee Discipline
Part 5: Special Issues in Human Resource Management

14 - Group Presentation Remaining Groups

Revision
15 Exam preparation

* For extra-semester topics:

Session Lecture Content References/Readings

Part 1: Introduction to Human Resource Management

Managing Human Resource Resource Today Chapter 1

1
- What is HR Management HR in Action Case Incident 1: Jack
- The trends shaping HR Management Nelson’s Problevm

Part 2: Staffing: Workforce planning and Employment

Job Analysis and Talent Management

Chapter 4
- Talent Management Process
2,3 HR in Action Case Incident 2: Carter
- The basis of Job Analysis
Cleaning Company: The Job Description
- Method of Collecting Job Analysis
Personal Planning and Recruiting
Chapter 5
- Workforce planning & forecasting
HR in Action Case Incident 2: Carter
4 - Why effective recruiting is important
Cleaning Company: Getting Better
- Internal source of candidates
Applicants
- Outsides source of candidates
Selecting Employees Chapter 6
5,6
- The basis of testing and selecting employees Discussion 6.1 & 6.3
- Types of tests
 - Interviewing Candidates
- Using other selection techniques
Part 3: Training and Human Resource Development

Training and Developing Employees

Chapter 7
- Overview of the Training Process
HR in Action Case Incident 1: The
7,8 - Implementing the Training Program
Mentorship Program at TVH
- Implementing Management Development
Program
Performance Management & Appraisal
- Basis concept in Performance Appraisal
- Appraisal Methods
Chapter 8
9,10 - How to deal with Appraisal Problems and
Discussionn 8.4 & 8.5
Interview
- Performance Management

Part 4: Compensation & Total Reward

Developing Compensation Plan

- The Basic Factors in Determining Pay Rates Chapter 10
- Job Evaluation Method HR in Action Case Incident 1: Salary
11
- Pricing Managerial and Professional Jobs Inequities at AstraZeneca

Pay for Performance and Employee Benefits

Chapter 11
- Individual Incentive Plans
HR in Action Case Incident 1: Striking
12 - Team and Organizational-wide Incentive
for Benefits
Plan
- Retirement and Other Benefits…
Part 5: Employee and Labour Relation
Maintaining Positive Employee Relations
- Employee Relations Programs for Building
and Maintaining Positive Employee Chapter 12
13 Relations Group Activity 12.12; 12.13
- The Ethical Organization
- Managing Employee Discipline
Part 5: Special Issues in Human Resource Management

14 - Group Presentation Remaining Groups

Revision
15 Exam preparation