Hannah Brainard

(661) 714-8746 | hannahbrainard9@gmail.com | Portland, OR

https://portfolium.com/hannahbrainard

EDUCATION
• California State University Fullerton; Fullerton, CA January 2018-December 2019
BA in Communications/Public Relations, GPA: 3.9
• College of the Canyons; Valencia, CA January 2016-December 2017
AA in Communication Studies, GPA: 3.8

RELEVANT EXPERIENCE
Intern, Nailed It! Media; Hollywood, CA — August 2019-December 2019
• Designed interactive and shareable Instagram story sets for multiple brands via Canva and Adobe
Illustrator, averaging about 50 shares or reposts.
• Planned and coordinated monthly content for both Instagram feeds and stories.
• Created copy-written content for posts using strategic language and hashtags.
• Helped with community management by answering direct messages, liking and sharing tagged
photos, and responding to comments.
Intern, LIT, inc. Showroom; Hollywood, CA — June 2018—August 2018
• Offered assistance to showroom managers and account executives, such as mailroom delivery,
clothing runs, steaming, guest counts, and inventory.
• Kept track of all incoming and outgoing clothing via DropBox and Google Docs.
• Prepared gifting materials for celebrities, stylists and editors.
• Worked through excel to form lists of potential clients and gifting recipients.

WORK EXPERIENCE
Barista, Kafiex; Vancouver, WA — December 2020–June 2021
• Practiced customer engagement and service to ensure customers have the best cup of coffee.
• Created interpersonal relationships with customers and coworkers.
• Completed tasks such as orders, food prep, register, and cleaning quickly and effectively.
• Supported my coworkers to create an efficient and positive work environment.
• Worked independently to ensure opening and closing tasks were done in a timely manner.
Shift Supervisor, Bodhi Leaf Coffee; Santa Clarita, CA — July 2019-August 2020
• Provided leadership to team members and delegated tasks to maintain proper efficiency.
• Upheld proper health and safety protocols amid pandemic response.
• Dialed in espresso every morning and maintained quality pulling times for espresso.
• Achieved day to day point of sales, while also maintaining positive customer interactions.
• Provided latte art on all hot latte drinks for an elevated customer experience.

SKILLS
• Verbal, written and interpersonal communication
• Adobe Creative Cloud (InDesign, Illustrator, Photoshop)
• Writing Software such as: Microsoft, Google, Wordpress
• Social Media (Instagram, TikTok, Facebook, Youtube, Snapchat, Pinterest, LinkedIn)
• Hootesuite, MailChimp
• Graphic Design