RESUME

Deepa G
Email id: deepagopal.g@gmail.com
Phone: 9686787873

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Summary:

• 3.8 years of overall IT experience.

• 2 years of experience in Software Testing and 1.2 years in Production support & have a
good experience in L1 & L2 support.
• Solid knowledge on quality processes and dispatcher activities.
• Well acquainted with Software Development Life Cycle and Software Test Life cycle.
• Ability to generate Test cases/Scenarios for all kinds of applications.
• Proficient in Functional, Integration, System Testing.
• Experience in writing, executing & reviewing the test cases.
• Exposure and good knowledge on Test Plan.
• Work experience in defect tracking and generating defect report.
• Work experience in Bugzilla & Quality Center (QC).
• Knowledge on UNIX.
• Knowledge on Selenium.
• Knowledge on Agile Methodology.
• Ability to work individually and as a team and have comprehensive problem solving skills.

Technical Skills:

Operating System: Window XP/Windows7.

Data Bases: SQL.
Tools: Eclipse IDE, RAD, Jira, Snow, Toad, Putty.
Version Control Tool: SVN.
Languages:Core JAVA.

Domain:

Banking and financial services.

Experience:

3.8 years in HCL.

Projects Experience:

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M2S Paradise:

Domain : Banking and Financial Services.

Organisation : HCL Technologies, Bangalore.
Roles : Tester.
Client : DB.
Team : M2S
Technologies : Php, MySQL, Apache Server, Manual

Project Description:

M2S Paradise is a Web application used to track business resources (such as cash, raw materials, and
production capacity) and the status of commitments made by the business (such as customer orders,
purchase orders, and employee payroll), no matter which department (manufacturing, purchasing, sales,
accounting, and so on) has entered the data into the system. M2S Paradise facilitates information flow
between all business functions inside the organization, and manages connections to outside stakeholders.

Roles and responsibilities:

• Understanding the application thoroughly with help of SRS document.

• Involved in Functional Testing, Integration Testing & End to End Testing.
• Executed test cases and verified actual results against expected results.
• Raising defect and assigning the same to development team, tracked it till the closure.
• Involved in attending defect call.
• Daily and weekly Status Reporting.

PMS (Production Management System) :

Domain : Banking and Financial Services.

Organisation : HCL Technologies, Bangalore.
Roles : Tester.
Client : DB.
Team : PMS.
Technologies : Java, Sql, Tomcat Server, Manual

Project Description:

PMS is a custom made solution for our client to assist its various business verticals like organization wide
sales, marketing, customer support and inventory functions. PMS provides a unique way to bind à variety
of business verticals to enhance business productivity for the client by promoting forward thrust into the
business. PMS is a complete business solution that provides E2E integration and allows execution of tasks
in systematic manner thus increasing efficiency and productivity.

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Roles and responsibilities:

• Analyzed and Reviewed Requirement Document for the better understanding of

Application.
• Involved in preparing and Reviewing Test Cases Like Smoke Test Cases ,Functional
Test Cases, Integration Test Cases ,System Test Cases and Regression Test Cases as
per the Requirements Documents.
• Involved extensively in doing Functional Testing and Integration Testing & End to
End Testing.
• Involved in different levels of Test execution like Smoke Testing, Adhoc Testing.
• Involved in Compatibility testing on different Browsers.
• Identifying the defects and retesting the fixes and changed their defect status.
• Detect the defects & logged the defects using defect tracking tool.
• Involved in attending defect call.
• Daily and weekly Status Reporting.

UBS(Union Bank Of Switzerland) :

Domain : Banking and Financial Services.

Organisation : HCL Technologies, Bangalore.
Roles : L2 Analyst.
Client : UBS.
Team : Banking & Mutual Funds.
Technologies : J2EE, Informatica, UNIX.

Project Description:

UBS is one of the leading Global Banks and provides Investment banking, Asset management, and
Wealth management services for private, corporate, and institutional clients. This project is to support
and maintain the UBS Banking transactions done by UBS Clients. Banking cluster has got core banking,
cards, securities backed lending and mortgage businesses. HCL is providing application support and
maintenance to UBS WMA.

Roles and responsibilities:

• Taking the responsibility of addressing the business queries and issues.

• Initial analysis and trouble shoot the technical issue reported by the business.
• Categorizing the tickets in to the service requests and incidents.
• Contacting the relevant teams on bridge and a chat channel to during incidents.
• Monitor the health check of the J2EE Middleware application environments.
• Preparing WRS & MSR for the Banking & Mutual Fund Cluster.
• Set up of the code base in the local system to replicate the issue and debug the code.
• Testing end to end.

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Certification:

ISTQB Certified (Foundation Level) in 2016.

Educational qualification:

BE In Information Science from PESIT (Autonomous under VTU).

Personal details:

Name : Deepa G
Husband name : Keshav B.R
Date of birth : 21/10/1987
Permanent address : Deepa G
W/O Keshav B.R
#20,8th Cross, Ganesha Block, Tent Road,
Nandini Layout, Bangalore-560096

The above mentioned information is true to best of my knowledge.

Place: Bangalore (Deepa.G)