A B C D E F G

1 Questionnaire Responses Summary

2 For March 2006
3 Class Size Location
4 1 - 8 Students (1) 29 Client Site (1) 70
5 9 - 16 Students (2) 101 KTS (2) 107
6 17 - 24 Students (3) 121 Another (3) 74
7
Question 1: Question 2: Attended KTS and Attended One or the
8 Attended a Seminar Never Attended
KTS Attendance Attended Another Another Other
9 No (1) 133 121 58 132 190 61
10 Yes (2) 118 130
11

12 Question 3: Question 4: Question 5: Question 6: Question 7: Question 8:

Satisfaction Another Course Course Usefulness Knowledgeable Timely Content Course Objectives
13 Strongly Agree (5) 81 91 83 79 95 91
14 Agree (4) 104 90 87 102 96 103
15 Neutral (3) 8 11 21 9 12 10
16 Disagree (2) 39 43 53 46 39 36
17 Strongly Disagree (1) 19 16 7 15 9 11
18 Average 3.75298804780877 3.78486055776892 3.7410358565737 3.73306772908367 3.91235059760956 3.90438247011952
19 Median 4 4 4 4 4 4
20 Mode 4 5 4 4 4 4
21
22 Course No. Count
23 RTS1 58
24 RTS2 38
25 RTS3 49
26 RTS4 46
27 RTS5 60
28 RTS6 0
29 RTS7 0
30 RTS8 0
31 RTS9 0
32 RTS10 0
 A B C D E F G H I
1 Klein Technology Seminars
2 Consolidated Survey Results
3 For March 2006
Survey Question 1: Question 2: Question 3:
4 Course No. Location Instructor ID Class Size Seminar Start Date
Respondent KS Attendance Attended Another Satisfaction
5 1 RTS1 2 2 1 3/6/2006 1 2 4
6 2 RTS1 2 2 1 3/6/2006 2 2 5
7 3 RTS1 2 2 1 3/6/2006 1 2 1
8 4 RTS1 2 2 1 3/6/2006 2 1 1
9 5 RTS3 3 5 1 3/6/2006 2 2 4
10 6 RTS3 3 5 1 3/6/2006 2 1 4
11 7 RTS3 3 5 1 3/6/2006 2 1 5
12 8 RTS3 3 5 1 3/6/2006 1 2 4
13 9 RTS3 3 5 1 3/6/2006 2 2 5
14 10 RTS5 2 9 1 3/6/2006 1 2 4
15 11 RTS5 2 9 1 3/6/2006 1 1 4
16 12 RTS5 2 9 1 3/6/2006 2 2 5
17 13 RTS5 2 9 1 3/6/2006 1 2 5
18 14 RTS5 2 9 1 3/6/2006 1 2 4
19 15 RTS1 2 3 2 3/6/2006 1 1 5
20 16 RTS1 2 3 2 3/6/2006 2 2 2
21 17 RTS1 2 3 2 3/6/2006 1 1 2
22 18 RTS1 2 3 2 3/6/2006 2 2 4
23 19 RTS1 2 3 2 3/6/2006 2 2 1
24 20 RTS1 2 3 2 3/6/2006 2 2 2
25 21 RTS1 2 3 2 3/6/2006 2 2 3
26 22 RTS1 2 3 2 3/6/2006 1 2 5
27 23 RTS1 2 3 2 3/6/2006 2 1 5
28 24 RTS1 2 3 2 3/6/2006 1 2 4
29 25 RTS1 2 3 2 3/6/2006 2 2 5
30 26 RTS1 2 3 2 3/6/2006 1 1 5
31 27 RTS1 2 3 2 3/6/2006 1 2 4
32 28 RTS1 2 3 2 3/6/2006 1 2 4
33 29 RTS2 2 1 2 3/6/2006 2 1 5
34 30 RTS2 2 1 2 3/6/2006 2 1 5
35 31 RTS2 2 1 2 3/6/2006 2 1 5
36 32 RTS2 2 1 2 3/6/2006 1 1 5
37 33 RTS2 2 1 2 3/6/2006 1 2 4
38 34 RTS2 2 1 2 3/6/2006 2 2 4
39 35 RTS2 2 1 2 3/6/2006 1 2 4
 A B C D E F G H I
1 Klein Technology Seminars
2 Consolidated Survey Results
3 For March 2006
Survey Question 1: Question 2: Question 3:
4 Course No. Location Instructor ID Class Size Seminar Start Date
Respondent KS Attendance Attended Another Satisfaction
40 36 RTS2 2 1 2 3/6/2006 1 2 1
41 37 RTS2 2 1 2 3/6/2006 1 2 4
42 38 RTS2 2 1 2 3/6/2006 2 1 2
43 39 RTS2 2 1 2 3/6/2006 1 1 4
44 40 RTS2 2 1 2 3/6/2006 2 2 4
45 41 RTS2 3 4 2 3/6/2006 2 1 3
46 42 RTS2 3 4 2 3/6/2006 1 1 5
47 43 RTS2 3 4 2 3/6/2006 1 2 4
48 44 RTS2 3 4 2 3/6/2006 2 2 5
49 45 RTS2 3 4 2 3/6/2006 2 2 5
50 46 RTS2 3 4 2 3/6/2006 2 1 5
51 47 RTS2 3 4 2 3/6/2006 1 2 4
52 48 RTS2 3 4 2 3/6/2006 2 2 5
53 49 RTS2 3 4 2 3/6/2006 1 2 4
54 50 RTS2 3 4 2 3/6/2006 2 1 2
55 51 RTS2 3 4 2 3/6/2006 2 2 5
56 52 RTS4 1 7 2 3/6/2006 2 2 2
57 53 RTS4 1 7 2 3/6/2006 2 1 5
58 54 RTS4 1 7 2 3/6/2006 1 1 4
59 55 RTS4 1 7 2 3/6/2006 1 2 5
60 56 RTS4 1 7 2 3/6/2006 1 1 5
61 57 RTS4 1 7 2 3/6/2006 1 1 1
62 58 RTS4 1 7 2 3/6/2006 2 2 4
63 59 RTS4 1 7 2 3/6/2006 1 1 3
64 60 RTS4 1 7 2 3/6/2006 1 2 5
65 61 RTS4 1 7 2 3/6/2006 2 2 1
66 62 RTS4 1 7 2 3/6/2006 1 1 4
67 63 RTS4 1 7 2 3/6/2006 2 1 4
68 64 RTS4 1 7 2 3/6/2006 2 2 2
69 65 RTS4 1 7 2 3/6/2006 1 2 5
70 66 RTS3 2 10 3 3/6/2006 2 1 4
71 67 RTS3 2 10 3 3/6/2006 1 2 4
72 68 RTS3 2 10 3 3/6/2006 1 2 4
73 69 RTS3 2 10 3 3/6/2006 1 2 5
74 70 RTS3 2 10 3 3/6/2006 2 2 4
 A B C D E F G H I
1 Klein Technology Seminars
2 Consolidated Survey Results
3 For March 2006
Survey Question 1: Question 2: Question 3:
4 Course No. Location Instructor ID Class Size Seminar Start Date
Respondent KS Attendance Attended Another Satisfaction
75 71 RTS3 2 10 3 3/6/2006 2 2 5
76 72 RTS3 2 10 3 3/6/2006 2 1 5
77 73 RTS3 2 10 3 3/6/2006 1 1 5
78 74 RTS3 2 10 3 3/6/2006 1 1 4
79 75 RTS3 2 10 3 3/6/2006 2 1 5
80 76 RTS3 2 10 3 3/6/2006 2 1 5
81 77 RTS3 2 10 3 3/6/2006 2 2 5
82 78 RTS3 2 10 3 3/6/2006 2 1 5
83 79 RTS3 2 10 3 3/6/2006 2 1 5
84 80 RTS3 2 10 3 3/6/2006 1 1 2
85 81 RTS3 2 10 3 3/6/2006 2 1 2
86 82 RTS3 2 10 3 3/6/2006 1 1 5
87 83 RTS3 2 10 3 3/6/2006 1 1 4
88 84 RTS3 2 10 3 3/6/2006 1 1 5
89 85 RTS4 3 6 3 3/6/2006 2 1 4
90 86 RTS4 3 6 3 3/6/2006 1 1 1
91 87 RTS4 3 6 3 3/6/2006 1 2 1
92 88 RTS4 3 6 3 3/6/2006 1 2 5
93 89 RTS4 3 6 3 3/6/2006 1 2 4
94 90 RTS4 3 6 3 3/6/2006 1 1 5
95 91 RTS4 3 6 3 3/6/2006 2 1 4
96 92 RTS4 3 6 3 3/6/2006 2 1 3
97 93 RTS4 3 6 3 3/6/2006 2 2 4
98 94 RTS4 3 6 3 3/6/2006 2 1 1
99 95 RTS4 3 6 3 3/6/2006 2 2 4
100 96 RTS4 3 6 3 3/6/2006 1 2 5
101 97 RTS4 3 6 3 3/6/2006 1 2 5
102 98 RTS4 3 6 3 3/6/2006 2 1 5
103 99 RTS4 3 6 3 3/6/2006 1 1 2
104 100 RTS4 3 6 3 3/6/2006 1 1 2
105 101 RTS4 3 6 3 3/6/2006 1 1 4
106 102 RTS4 3 6 3 3/6/2006 1 1 4
107 103 RTS4 3 6 3 3/6/2006 2 2 4
108 104 RTS4 3 6 3 3/6/2006 2 2 4
109 105 RTS4 3 6 3 3/6/2006 1 1 4
 A B C D E F G H I
1 Klein Technology Seminars
2 Consolidated Survey Results
3 For March 2006
Survey Question 1: Question 2: Question 3:
4 Course No. Location Instructor ID Class Size Seminar Start Date
Respondent KS Attendance Attended Another Satisfaction
110 106 RTS5 1 8 3 3/6/2006 2 1 4
111 107 RTS5 1 8 3 3/6/2006 1 2 4
112 108 RTS5 1 8 3 3/6/2006 2 1 1
113 109 RTS5 1 8 3 3/6/2006 1 2 4
114 110 RTS5 1 8 3 3/6/2006 2 1 4
115 111 RTS5 1 8 3 3/6/2006 2 1 2
116 112 RTS5 1 8 3 3/6/2006 2 1 4
117 113 RTS5 1 8 3 3/6/2006 1 2 4
118 114 RTS5 1 8 3 3/6/2006 2 2 4
119 115 RTS5 1 8 3 3/6/2006 2 1 5
120 116 RTS5 1 8 3 3/6/2006 1 1 4
121 117 RTS5 1 8 3 3/6/2006 2 2 2
122 118 RTS5 1 8 3 3/6/2006 2 2 2
123 119 RTS5 1 8 3 3/6/2006 2 2 4
124 120 RTS5 1 8 3 3/6/2006 2 2 4
125 121 RTS5 1 8 3 3/6/2006 1 2 4
126 122 RTS5 1 8 3 3/6/2006 1 1 2
127 123 RTS5 1 8 3 3/6/2006 2 2 5
128 124 RTS5 1 8 3 3/6/2006 2 1 5
129 125 RTS5 1 8 3 3/6/2006 1 2 3
130 126 RTS2 2 2 1 3/13/2006 1 1 1
131 127 RTS2 2 2 1 3/13/2006 1 2 2
132 128 RTS2 2 2 1 3/13/2006 1 1 2
133 129 RTS2 2 2 1 3/13/2006 1 1 4
134 130 RTS4 3 5 1 3/13/2006 2 1 5
135 131 RTS4 3 5 1 3/13/2006 1 2 4
136 132 RTS4 3 5 1 3/13/2006 2 2 5
137 133 RTS4 3 5 1 3/13/2006 1 1 4
138 134 RTS4 3 5 1 3/13/2006 2 2 5
139 135 RTS4 2 9 1 3/13/2006 2 1 5
140 136 RTS4 2 9 1 3/13/2006 2 2 5
141 137 RTS4 2 9 1 3/13/2006 1 1 4
142 138 RTS4 2 9 1 3/13/2006 1 2 2
143 139 RTS4 2 9 1 3/13/2006 1 2 4
144 140 RTS4 2 9 1 3/13/2006 2 1 4
 A B C D E F G H I
1 Klein Technology Seminars
2 Consolidated Survey Results
3 For March 2006
Survey Question 1: Question 2: Question 3:
4 Course No. Location Instructor ID Class Size Seminar Start Date
Respondent KS Attendance Attended Another Satisfaction
145 141 RTS3 2 3 2 3/13/2006 1 1 1
146 142 RTS3 2 3 2 3/13/2006 1 1 2
147 143 RTS3 2 3 2 3/13/2006 2 1 5
148 144 RTS3 2 3 2 3/13/2006 1 2 2
149 145 RTS3 2 3 2 3/13/2006 1 2 4
150 146 RTS3 2 3 2 3/13/2006 1 2 4
151 147 RTS3 2 3 2 3/13/2006 2 2 5
152 148 RTS3 2 3 2 3/13/2006 2 1 4
153 149 RTS3 2 3 2 3/13/2006 1 1 4
154 150 RTS3 2 3 2 3/13/2006 1 1 2
155 151 RTS3 2 3 2 3/13/2006 2 2 5
156 152 RTS3 2 3 2 3/13/2006 2 1 5
157 153 RTS3 2 3 2 3/13/2006 1 1 2
158 154 RTS3 2 1 2 3/13/2006 1 2 2
159 155 RTS3 2 1 2 3/13/2006 2 2 5
160 156 RTS3 2 1 2 3/13/2006 1 2 4
161 157 RTS3 2 1 2 3/13/2006 2 2 4
162 158 RTS3 2 1 2 3/13/2006 1 1 4
163 159 RTS3 2 1 2 3/13/2006 1 2 1
164 160 RTS3 2 1 2 3/13/2006 2 2 5
165 161 RTS3 2 1 2 3/13/2006 1 1 1
166 162 RTS3 2 1 2 3/13/2006 2 2 4
167 163 RTS3 2 1 2 3/13/2006 2 1 4
168 164 RTS3 2 1 2 3/13/2006 1 2 2
169 165 RTS3 2 1 2 3/13/2006 2 2 5
170 166 RTS2 3 4 2 3/13/2006 1 2 4
171 167 RTS2 3 4 2 3/13/2006 2 1 5
172 168 RTS2 3 4 2 3/13/2006 2 2 5
173 169 RTS2 3 4 2 3/13/2006 2 1 5
174 170 RTS2 3 4 2 3/13/2006 1 1 4
175 171 RTS2 3 4 2 3/13/2006 1 2 4
176 172 RTS2 3 4 2 3/13/2006 1 1 3
177 173 RTS2 3 4 2 3/13/2006 2 2 5
178 174 RTS2 3 4 2 3/13/2006 1 1 4
179 175 RTS2 3 4 2 3/13/2006 2 2 5
 A B C D E F G H I
1 Klein Technology Seminars
2 Consolidated Survey Results
3 For March 2006
Survey Question 1: Question 2: Question 3:
4 Course No. Location Instructor ID Class Size Seminar Start Date
Respondent KS Attendance Attended Another Satisfaction
180 176 RTS2 3 4 2 3/13/2006 2 1 5
181 177 RTS5 1 7 2 3/13/2006 2 2 5
182 178 RTS5 1 7 2 3/13/2006 2 1 5
183 179 RTS5 1 7 2 3/13/2006 2 2 5
184 180 RTS5 1 7 2 3/13/2006 2 2 4
185 181 RTS5 1 7 2 3/13/2006 2 1 4
186 182 RTS5 1 7 2 3/13/2006 1 1 1
187 183 RTS5 1 7 2 3/13/2006 2 1 5
188 184 RTS5 1 7 2 3/13/2006 2 1 5
189 185 RTS5 1 7 2 3/13/2006 1 1 4
190 186 RTS5 1 7 2 3/13/2006 1 2 1
191 187 RTS5 1 7 2 3/13/2006 2 1 5
192 188 RTS5 1 7 2 3/13/2006 1 1 4
193 189 RTS5 1 7 2 3/13/2006 1 2 3
194 190 RTS5 1 7 2 3/13/2006 2 2 5
195 191 RTS1 2 10 3 3/13/2006 1 1 4
196 192 RTS1 2 10 3 3/13/2006 1 1 1
197 193 RTS1 2 10 3 3/13/2006 1 1 2
198 194 RTS1 2 10 3 3/13/2006 1 1 1
199 195 RTS1 2 10 3 3/13/2006 1 2 4
200 196 RTS1 2 10 3 3/13/2006 1 2 4
201 197 RTS1 2 10 3 3/13/2006 1 1 2
202 198 RTS1 2 10 3 3/13/2006 1 2 2
203 199 RTS1 2 10 3 3/13/2006 1 2 2
204 200 RTS1 2 10 3 3/13/2006 2 2 4
205 201 RTS1 2 10 3 3/13/2006 1 1 4
206 202 RTS1 2 10 3 3/13/2006 2 2 5
207 203 RTS1 2 10 3 3/13/2006 1 2 3
208 204 RTS1 2 10 3 3/13/2006 1 1 2
209 205 RTS1 2 10 3 3/13/2006 2 2 5
210 206 RTS1 2 10 3 3/13/2006 2 1 5
211 207 RTS1 2 10 3 3/13/2006 2 1 4
212 208 RTS1 2 10 3 3/13/2006 2 1 5
213 209 RTS5 3 6 3 3/13/2006 1 1 4
214 210 RTS5 3 6 3 3/13/2006 1 1 4
 A B C D E F G H I
1 Klein Technology Seminars
2 Consolidated Survey Results
3 For March 2006
Survey Question 1: Question 2: Question 3:
4 Course No. Location Instructor ID Class Size Seminar Start Date
Respondent KS Attendance Attended Another Satisfaction
215 211 RTS5 3 6 3 3/13/2006 1 2 2
216 212 RTS5 3 6 3 3/13/2006 2 1 5
217 213 RTS5 3 6 3 3/13/2006 2 1 5
218 214 RTS5 3 6 3 3/13/2006 1 2 4
219 215 RTS5 3 6 3 3/13/2006 1 2 2
220 216 RTS5 3 6 3 3/13/2006 1 2 2
221 217 RTS5 3 6 3 3/13/2006 1 2 4
222 218 RTS5 3 6 3 3/13/2006 1 2 2
223 219 RTS5 3 6 3 3/13/2006 1 2 4
224 220 RTS5 3 6 3 3/13/2006 2 2 5
225 221 RTS5 3 6 3 3/13/2006 1 2 2
226 222 RTS5 3 6 3 3/13/2006 1 2 2
227 223 RTS5 3 6 3 3/13/2006 2 2 4
228 224 RTS5 3 6 3 3/13/2006 1 2 4
229 225 RTS5 3 6 3 3/13/2006 1 2 4
230 226 RTS5 3 6 3 3/13/2006 2 1 5
231 227 RTS5 3 6 3 3/13/2006 1 2 4
232 228 RTS5 3 6 3 3/13/2006 2 1 4
233 229 RTS5 3 6 3 3/13/2006 1 2 4
234 230 RTS1 1 8 3 3/13/2006 1 1 1
235 231 RTS1 1 8 3 3/13/2006 2 1 4
236 232 RTS1 1 8 3 3/13/2006 1 2 2
237 233 RTS1 1 8 3 3/13/2006 1 2 2
238 234 RTS1 1 8 3 3/13/2006 2 1 5
239 235 RTS1 1 8 3 3/13/2006 2 1 5
240 236 RTS1 1 8 3 3/13/2006 2 2 4
241 237 RTS1 1 8 3 3/13/2006 2 1 5
242 238 RTS1 1 8 3 3/13/2006 1 2 4
243 239 RTS1 1 8 3 3/13/2006 1 1 4
244 240 RTS1 1 8 3 3/13/2006 1 2 4
245 241 RTS1 1 8 3 3/13/2006 1 1 4
246 242 RTS1 1 8 3 3/13/2006 1 1 4
247 243 RTS1 1 8 3 3/13/2006 1 1 4
248 244 RTS1 1 8 3 3/13/2006 2 2 4
249 245 RTS1 1 8 3 3/13/2006 2 1 4
 A B C D E F G H I
1 Klein Technology Seminars
2 Consolidated Survey Results
3 For March 2006
Survey Question 1: Question 2: Question 3:
4 Course No. Location Instructor ID Class Size Seminar Start Date
Respondent KS Attendance Attended Another Satisfaction
250 246 RTS1 1 8 3 3/13/2006 2 1 4
251 247 RTS1 1 8 3 3/13/2006 1 1 4
252 248 RTS1 1 8 3 3/13/2006 1 2 2
253 249 RTS1 1 8 3 3/13/2006 2 2 5
254 250 RTS1 1 8 3 3/13/2006 1 1 4
255 251 RTS1 1 8 3 3/13/2006 1 2 2
256
257 Average 1.47011952191235 1.51792828685259 3.75298804780877
258 Mode 1 2 4
259 Median 1 2 4
260
261 Attendance
262 KTS Other
263 Response = 1 133 121 254
264 Response = 2 118 130 248
265
266 Take A Course With Us Again
267 Response = 1 16
268 Response = 2 43
269 Response = 3 11
270 Response = 4 90
271 Respoinse = 5 91
 J K L M N O P Q R
gy Seminars
1
vey Results 2
2006 3
Question 5: Question 8: Attended a
Question 4: Question 6: Question 7:
4 Course Course Seminar Attended Both Either Never
Another Course Knowledgeable Timely Content
Usefulness Objectives Before
5 3 4 4 4 4 3 0 1 0
6 4 4 5 4 5 4 1 0 0
7 2 5 1 2 5 3 0 1 0
8 2 4 4 4 4 3 0 1 0
9 4 2 5 4 5 4 1 0 0
10 2 1 5 5 2 3 0 1 0
11 5 5 4 5 2 3 0 1 0
12 5 4 3 3 5 3 0 1 0
13 4 4 3 5 4 4 1 0 0
14 1 4 4 4 2 3 0 1 0
15 4 4 5 5 4 2 0 0 1
16 4 5 4 2 2 4 1 0 0
17 5 5 5 5 4 3 0 1 0
18 5 5 2 2 2 3 0 1 0
19 2 4 4 1 3 2 0 0 1
20 5 5 1 2 2 4 1 0 0
21 2 2 3 4 5 2 0 0 1
22 5 2 4 5 4 4 1 0 0
23 4 2 5 2 5 4 1 0 0
24 3 4 2 5 1 4 1 0 0
25 4 4 4 5 5 4 1 0 0
26 5 4 4 4 4 3 0 1 0
27 5 2 4 4 5 3 0 1 0
28 4 2 4 5 5 3 0 1 0
29 3 4 4 4 3 4 1 0 0
30 5 2 5 4 4 2 0 0 1
31 5 3 4 5 2 3 0 1 0
32 4 2 5 5 4 3 0 1 0
33 4 5 5 4 4 3 0 1 0
34 4 4 4 2 2 3 0 1 0
35 5 4 2 2 5 3 0 1 0
36 5 5 2 5 4 2 0 0 1
37 1 3 5 4 4 3 0 1 0
38 2 4 4 4 4 4 1 0 0
39 1 5 5 4 5 3 0 1 0
 J K L M N O P Q R
gy Seminars
1
vey Results 2
2006 3
Question 5: Question 8: Attended a
Question 4: Question 6: Question 7:
4 Course Course Seminar Attended Both Either Never
Another Course Knowledgeable Timely Content
Usefulness Objectives Before
40 4 5 3 5 5 3 0 1 0
41 5 1 4 5 5 3 0 1 0
42 2 2 4 4 5 3 0 1 0
43 5 4 1 4 4 2 0 0 1
44 5 5 5 4 5 4 1 0 0
45 4 3 1 5 4 3 0 1 0
46 5 3 2 4 1 2 0 0 1
47 4 4 5 2 4 3 0 1 0
48 4 5 2 2 2 4 1 0 0
49 5 4 4 2 5 4 1 0 0
50 5 3 4 1 1 3 0 1 0
51 5 5 4 4 2 3 0 1 0
52 4 2 2 4 4 4 1 0 0
53 5 2 4 3 2 3 0 1 0
54 5 4 4 5 4 3 0 1 0
55 5 4 2 4 4 4 1 0 0
56 5 5 2 2 4 4 1 0 0
57 5 2 2 4 1 3 0 1 0
58 5 4 4 5 4 2 0 0 1
59 2 5 5 5 5 3 0 1 0
60 4 5 4 5 1 2 0 0 1
61 5 5 2 5 4 2 0 0 1
62 5 3 3 5 4 4 1 0 0
63 5 5 4 2 4 2 0 0 1
64 4 4 4 2 3 3 0 1 0
65 2 5 5 5 4 4 1 0 0
66 5 3 4 5 4 2 0 0 1
67 5 4 4 2 4 3 0 1 0
68 4 4 5 5 5 4 1 0 0
69 2 4 1 5 4 3 0 1 0
70 2 5 5 5 5 3 0 1 0
71 4 5 5 4 4 3 0 1 0
72 4 4 5 5 2 3 0 1 0
73 4 2 4 1 4 3 0 1 0
74 4 4 4 2 5 4 1 0 0
 J K L M N O P Q R
gy Seminars
1
vey Results 2
2006 3
Question 5: Question 8: Attended a
Question 4: Question 6: Question 7:
4 Course Course Seminar Attended Both Either Never
Another Course Knowledgeable Timely Content
Usefulness Objectives Before
75 4 5 5 5 2 4 1 0 0
76 4 2 4 4 5 3 0 1 0
77 5 2 5 4 2 2 0 0 1
78 3 2 3 5 3 2 0 0 1
79 3 5 4 5 5 3 0 1 0
80 5 4 5 5 4 3 0 1 0
81 4 5 2 2 4 4 1 0 0
82 3 5 5 4 4 3 0 1 0
83 5 4 2 5 4 3 0 1 0
84 5 5 4 2 4 2 0 0 1
85 4 5 2 5 2 3 0 1 0
86 5 4 1 3 2 2 0 0 1
87 2 3 4 4 4 2 0 0 1
88 2 3 4 4 2 2 0 0 1
89 5 5 5 4 4 3 0 1 0
90 4 2 4 4 2 2 0 0 1
91 5 4 5 4 4 3 0 1 0
92 5 4 4 5 2 3 0 1 0
93 2 5 1 5 2 3 0 1 0
94 2 2 4 4 5 2 0 0 1
95 4 3 2 4 5 3 0 1 0
96 1 4 5 5 5 3 0 1 0
97 5 4 5 4 4 4 1 0 0
98 1 4 4 5 5 3 0 1 0
99 4 4 5 4 5 4 1 0 0
100 4 2 5 4 5 3 0 1 0
101 2 4 5 4 5 3 0 1 0
102 4 5 5 2 2 3 0 1 0
103 5 5 2 5 5 2 0 0 1
104 4 3 4 5 5 2 0 0 1
105 5 5 3 5 4 2 0 0 1
106 5 4 4 4 2 2 0 0 1
107 4 4 4 5 5 4 1 0 0
108 2 4 5 2 5 4 1 0 0
109 4 5 4 5 4 2 0 0 1
 J K L M N O P Q R
gy Seminars
1
vey Results 2
2006 3
Question 5: Question 8: Attended a
Question 4: Question 6: Question 7:
4 Course Course Seminar Attended Both Either Never
Another Course Knowledgeable Timely Content
Usefulness Objectives Before
110 2 3 2 5 5 3 0 1 0
111 4 2 2 5 3 3 0 1 0
112 5 4 5 5 4 3 0 1 0
113 4 4 1 5 4 3 0 1 0
114 5 5 4 5 4 3 0 1 0
115 2 5 4 4 5 3 0 1 0
116 5 1 4 4 4 3 0 1 0
117 3 4 4 2 4 3 0 1 0
118 4 2 2 5 5 4 1 0 0
119 4 4 2 4 2 3 0 1 0
120 4 2 4 1 4 2 0 0 1
121 4 1 4 4 5 4 1 0 0
122 4 3 4 4 4 4 1 0 0
123 4 4 5 2 5 4 1 0 0
124 5 2 4 1 5 4 1 0 0
125 4 5 5 2 2 3 0 1 0
126 4 2 4 4 4 2 0 0 1
127 3 2 5 4 5 4 1 0 0
128 5 2 5 2 5 3 0 1 0
129 4 4 4 5 4 3 0 1 0
130 4 4 4 5 4 2 0 0 1
131 5 5 4 5 4 3 0 1 0
132 4 4 4 5 4 2 0 0 1
133 1 4 5 4 5 2 0 0 1
134 4 5 4 4 4 3 0 1 0
135 4 5 2 5 4 3 0 1 0
136 4 4 4 4 1 4 1 0 0
137 1 5 2 5 4 2 0 0 1
138 5 4 4 2 5 4 1 0 0
139 1 4 2 5 4 3 0 1 0
140 5 2 4 5 5 4 1 0 0
141 4 5 4 5 5 2 0 0 1
142 5 2 5 4 5 3 0 1 0
143 5 3 2 3 5 3 0 1 0
144 1 5 4 4 5 3 0 1 0
 J K L M N O P Q R
gy Seminars
1
vey Results 2
2006 3
Question 5: Question 8: Attended a
Question 4: Question 6: Question 7:
4 Course Course Seminar Attended Both Either Never
Another Course Knowledgeable Timely Content
Usefulness Objectives Before
145 2 4 4 5 5 2 0 0 1
146 2 2 5 4 4 2 0 0 1
147 3 2 1 5 5 3 0 1 0
148 5 2 4 4 4 3 0 1 0
149 4 2 2 4 4 3 0 1 0
150 5 4 5 5 5 3 0 1 0
151 5 5 5 4 2 4 1 0 0
152 1 2 5 1 4 3 0 1 0
153 4 2 4 1 4 2 0 0 1
154 4 3 2 5 5 2 0 0 1
155 4 3 2 3 4 4 1 0 0
156 2 5 4 5 5 3 0 1 0
157 4 5 5 4 5 2 0 0 1
158 5 2 2 4 4 3 0 1 0
159 5 2 2 5 4 4 1 0 0
160 5 5 5 4 5 3 0 1 0
161 5 5 4 4 5 4 1 0 0
162 2 4 1 5 5 2 0 0 1
163 5 4 1 4 5 3 0 1 0
164 5 4 5 4 5 4 1 0 0
165 1 4 1 4 5 2 0 0 1
166 5 5 4 2 1 4 1 0 0
167 3 4 4 5 4 3 0 1 0
168 4 5 5 3 2 3 0 1 0
169 5 3 5 4 4 4 1 0 0
170 5 5 5 5 5 3 0 1 0
171 4 4 4 4 5 3 0 1 0
172 5 4 4 2 1 4 1 0 0
173 4 4 4 2 4 3 0 1 0
174 4 3 4 4 3 2 0 0 1
175 4 4 4 4 2 3 0 1 0
176 4 4 2 4 4 2 0 0 1
177 5 5 5 5 2 4 1 0 0
178 4 2 4 4 4 2 0 0 1
179 4 5 4 4 5 4 1 0 0
 J K L M N O P Q R
gy Seminars
1
vey Results 2
2006 3
Question 5: Question 8: Attended a
Question 4: Question 6: Question 7:
4 Course Course Seminar Attended Both Either Never
Another Course Knowledgeable Timely Content
Usefulness Objectives Before
180 4 1 2 2 4 3 0 1 0
181 4 2 4 4 5 4 1 0 0
182 2 5 5 3 2 3 0 1 0
183 5 3 4 2 4 4 1 0 0
184 4 5 4 4 4 4 1 0 0
185 4 4 4 1 4 3 0 1 0
186 2 5 2 4 3 2 0 0 1
187 2 5 4 5 4 3 0 1 0
188 2 2 2 5 4 3 0 1 0
189 2 2 4 5 5 2 0 0 1
190 5 5 2 4 4 3 0 1 0
191 2 5 4 5 4 3 0 1 0
192 4 5 5 4 4 2 0 0 1
193 5 2 4 5 5 3 0 1 0
194 5 4 5 4 4 4 1 0 0
195 2 1 2 5 5 2 0 0 1
196 4 2 5 4 5 2 0 0 1
197 4 5 4 2 5 2 0 0 1
198 2 5 3 4 5 2 0 0 1
199 4 4 5 5 4 3 0 1 0
200 5 5 5 5 4 3 0 1 0
201 2 4 5 2 4 2 0 0 1
202 5 4 2 5 4 3 0 1 0
203 5 5 4 3 4 3 0 1 0
204 5 5 2 4 2 4 1 0 0
205 4 5 5 5 4 2 0 0 1
206 5 5 4 4 4 4 1 0 0
207 5 4 4 5 2 3 0 1 0
208 2 2 5 4 5 2 0 0 1
209 5 2 2 2 5 4 1 0 0
210 2 4 2 4 5 3 0 1 0
211 2 5 5 4 4 3 0 1 0
212 1 5 2 3 4 3 0 1 0
213 2 5 1 2 4 2 0 0 1
214 4 5 5 4 3 2 0 0 1
 J K L M N O P Q R
gy Seminars
1
vey Results 2
2006 3
Question 5: Question 8: Attended a
Question 4: Question 6: Question 7:
4 Course Course Seminar Attended Both Either Never
Another Course Knowledgeable Timely Content
Usefulness Objectives Before
215 5 3 4 5 4 3 0 1 0
216 1 4 5 3 5 3 0 1 0
217 2 5 5 4 5 3 0 1 0
218 4 4 1 3 4 3 0 1 0
219 5 5 4 5 5 3 0 1 0
220 5 2 5 5 5 3 0 1 0
221 4 5 4 5 2 3 0 1 0
222 4 4 5 2 4 3 0 1 0
223 5 4 4 5 4 3 0 1 0
224 5 2 4 4 1 4 1 0 0
225 4 2 2 5 2 3 0 1 0
226 4 5 5 5 4 3 0 1 0
227 5 4 5 4 5 4 1 0 0
228 5 2 4 4 5 3 0 1 0
229 4 4 1 5 4 3 0 1 0
230 1 5 5 5 5 3 0 1 0
231 4 4 2 4 4 3 0 1 0
232 3 5 2 5 5 3 0 1 0
233 5 5 5 4 5 3 0 1 0
234 1 2 3 4 5 2 0 0 1
235 2 5 4 3 3 3 0 1 0
236 5 3 5 4 1 3 0 1 0
237 5 5 4 4 4 3 0 1 0
238 2 4 4 2 4 3 0 1 0
239 2 1 5 5 2 3 0 1 0
240 4 2 5 4 2 4 1 0 0
241 4 2 5 2 4 3 0 1 0
242 5 5 4 5 5 3 0 1 0
243 1 4 5 5 5 2 0 0 1
244 5 4 5 5 4 3 0 1 0
245 4 4 4 2 4 2 0 0 1
246 2 5 5 5 5 2 0 0 1
247 2 4 5 4 5 2 0 0 1
248 4 2 2 1 5 4 1 0 0
249 4 4 2 4 2 3 0 1 0
 J K L M N O P Q R
gy Seminars
1
vey Results 2
2006 3
Question 5: Question 8: Attended a
Question 4: Question 6: Question 7:
4 Course Course Seminar Attended Both Either Never
Another Course Knowledgeable Timely Content
Usefulness Objectives Before
250 4 4 5 4 5 3 0 1 0
251 2 4 4 4 4 2 0 0 1
252 5 5 4 2 3 3 0 1 0
253 5 2 5 5 1 4 1 0 0
254 4 5 4 2 5 2 0 0 1
255 4 4 2 5 5 3 0 1 0
256
257 3.78486055776892 3.7410358565737 3.73306772908367 3.9123505976096 3.90438247012
258 5 4 4 4 4
259 4 4 4 4 4
260
261
262
263
264
265
266
267
268
269
270
271
 NAMES and ROLL Nos: Ishita (20185019) and Kanan (20185027)
CASE SCENERIO
PROBLEM STATEMENT

OBJECTIVES (REQUIREMENTS)

INFORMATION AVAILABLE

CLIENT'S SPECIFIC REQUIREMENTS

WHAT FEATURES OF EXCEL DID YOU USE

AND WHY?

DESCRIBE YOUR SOLUTION AND ITS

BENEFITS TO CLIENT
Nos: Ishita (20185019) and Kanan (20185027)
Klein Technology provides seminar on Information Technology to local corporations.It provides quality instruction to its clients. T

Dr. Klein just read through the surveys but did not analyse
the data.

Based on the Customer Satisfaction survey, Dr. Klein want

to judge and improve the quality of the courses as well as
instructors.

We have the information of the no. of students attended

the class, Date of seminar, Instructors identification no.,
Course number, Course was offered by Klein Technology or
not?, Location at client's site, at their place or at another
location.

Analyze the data with different functions in order to

improve the service.

Filter, IF, COUNTIF to count the data of particular questions,

PIVOT TABLE which will ease to compute the data of
particular questions and also use to describe the various
charts.

We have provided the detailed solutions about the class

size where the courses were offered, how the instructor
meet with course objective and by providing this will
benefit the client, he can determine what are the things
that need to be changed.
y instruction to its clients. The company has 10 full time highly qualified instructors. The seminar is held on its campuses, at the client site a
puses, at the client site and other offsite locations.After completion of seminar, they complete satisfaction survey from attendees. As it requi
om attendees. As it requires a lot of time to study this responses, Dr. Klien wanted to develop a survey result workbook which will help him t
ook which will help him to track the result of satisfaction for surveys.
Course No. Sum - Class Size
RTS1 152
RTS2 72
RTS3 112
RTS4 102
RTS5 156
Total Result 594
Percentage of Respondents attended a seminar Before

24%

Attended a Seminar

Never Attended

76%
Count - Question 2:Atte Question 2:Attended Another
Question 4: Another Co 2 Total Result
4 51 51
5 63 63
Total Result 114 114
Course No. RTS1

Count - Question 6: Knowl Question 6: Knowledgeable

Instructor ID 5 Total Result
2 1 1
3 3 3
8 10 10
10 7 7
Total Result 21 21
Count - Question 8: CourQuestion 8: Course Objectives
Instructor ID 1 2 3 4 5 Total Result
1 1 2 9 12 24
2 5 3 8
3 1 3 2 10 11 27
4 3 5 1 9 4 22
5 1 2 4 3 10
6 1 7 1 13 20 42
7 2 1 2 18 5 28
8 2 5 3 15 17 42
9 3 3 5 11
10 8 1 17 11 37
Total Result 11 36 10 103 91 251
 Instructor Met Objectives
300

250

200

5
4
3
150
2
Question 8:
Course Objectives 1

100

50

0
1 2 3 4 5 6 7 8 9 10 Total Result

Instructor