Pir Mehr Ali Shah

Arid Agriculture University, Rawalpindi

Object 1
Office of the controller of Examinations
Mid Exam / Spring 2021 (Paper Duration 12 hours)
To be filled by Teacher

Course No.: ….ENG-302……….. Course Title:………Communication Skills………………………………

Total Marks:……….…18 ………Date of Exam:……………5 th May, 2021................................
Degree: …BSc. Agriculture…………………. Semester:……2nd………… Section:………B……………………
Marks
Q.No. 1 2 3 4 5 6 7 8 9 10 Obtained/
Total Marks
Marks
Obtaine
d
Total Marks in Words:
Name of the teacher: Muhammad Waqar Asad Khan
Who taught the course: Signature of teacher / Examiner:

To be filled by Student

Registration No.: 20-ARID-2876 Name: CHODHRY DANIYAL NAVEED PASWAL

Q No 1. Identify the correct option. (4)

i).Communication is derived from Latin word c. recoding
a. Community d. encoding
b. Command v). English language communication skills are
c. Communis a. listening, thinking, speaking, reading
d. Committee b. listening, speaking, skimming, reading
ii). Communication is best described as c. listening, speaking, reading, writing
a. a one-way process d. Thinking, skimming, reading, writing
b. a process involving sender-receivers
c. an exchange primarily vi). Communication involves
involving verbal message a. telling
d. none of the above b. listening
iii). When there is only one sender-receiver c. understanding
this is termed communication. d. all of the above
a. interpersonal
b. intrapersonal vii). Effective communication is that in which
c. small group a. sender sends a complete message
d. private
iv). In communication, the process of
putting ideas into symbol is called.
a. decoding
b. symbolizing
viii). Communication without words is called
Non- verbal communication
Verbal
Oral communication Written communication
Answer the following questions.

Q.No.2. Keeping in view the 7Cs of Communication, read the following paragraph and
answer the questions below.
(7)
The agriculture sector continued to show improved performance and recorded the highest
growth in last 13 years on account of government’s supportive policies. The improvement in
this sector is contingent upon continuity of the policies, which will not only help the
agriculture sector to grow but will support other sectors of the economy. However, there is a
need to improve the yield in a number of crops which are still low compared to peer
countries. Pakistan being an agriculture country faces water scarcity problem due to increase
in climate variability and extreme weather events which are negatively impacting water
resources. To mitigate this challenge, National Water Policy should be formulated for water
security on the basis of which the provincial governments can formulate their respective
master plans and projects for water conservation, water developments and water
management.

Identify the features of following Cs in the above paragraph.

1. Completeness:

Pakistan being an agricultural country is facing water shortages due to rising climate change
and extreme weather events that have a negative impact on water resources.

REASON:

This sentence fulfills all aspects of perfection because it leaves no question in our minds and
a complete message is sent.

2. Conciseness:

To migitate this challenge.

REASONS:

This sentence is perfectly appropriate in view of the shortcomings as it highlights which

policy should be adopted for the problem it faces in limited terms.

3. Consideration:

The development of this sector depends on the continuation of policies, which will not only
help the agricultural sector to grow but also support other sectors of the economy.

REASON:

Features of consideration are fully applicable to this sentence because it creates awareness
in people how they can overcome the problem by emphasizing the probability rather than
the impossibility._
4. Concreteness:

The agricultural sector has continued to show improved performance and recorded the
highest growth in the last 13 years due to supportive government policies.

REASONS:

This sentence fulfills the features of concreteness as the problem is supported by data that
explains the complexity of the problem and makes sense clear.

5. Clarity:

The National Water Policy should be based on water security on the basis of which
provincial governments can implement their water conservation, water development and
management plans.

REASON:

Reading this sentence enhances our understanding of problem-solving suggestions by

providing ideas that enhance the meaning of the message. _

6. Courtesy:_

However, there is a need to improve yields for more low-yield crops compared to peer-to-
peer countries.

REASONS:

This sentence applies to all aspects of respect by showing respect to people and making
them think about this sensitive issue rather than using harsh language.

7. Correctness:

The agricultural sector has continued to show improved performance and recorded the
highest growth in the last 13 years due to supportive government policies.

REASON:

This sentence is accurate as the information presented raises the level and creates a positive
impact on the reader.
Q-No. 3: Draw and explain briefly the communication process. (1+2)
ANS: The Communication is a two-way process wherein the message in the form of ideas,
thoughts, feelings, opinions is transmitted between two or more persons with the intent of
creating a shared understanding. Simply, an act of conveying intended information and
understanding from one person to another is called as communication. The term
communication is derived from the Latin word “Communis” which means to share. Effective
communication is when the message conveyed by the sender is understood by the receiver
in exactly the same way as it was intended. There are Seven major elements of
communication process:

1. SENDER:
The sender or communicator is the person who initiates a conversation and puts the idea
that you intend to pass it on to others.

2. ENCODING:
The sender starts with the encoding process where he uses certain words or non-verbal
means such as signs, symbols, bodygestures, etc. to translate information into a message.
Sender information, skills, understanding, background, skills, etc. It has a huge impact on
the success of the message.

3. MESSAGE:
When the encoding is complete, the sender receives the intended message. The
message can be written, oral, symbolic or non-verbal such as body gestures, silence,
sighs, sounds, etc. or any other signal that triggers the response of a receiver.
4. COMMUNICATION CHANNEL:
The sender selects the way he wants to convey his message to the recipient. It must be
carefully selected in order to make the message effective and correctly interpreted by the
recipient. The choice of content depends on the interpersonal relationship between the
sender and the receiver and also the urgency of the message sent. oral, virtual, written,
sound, action, etc.are some of the commonly used communication mediums.
5. RECEIVER:
The receiver is the person to whom the message is addressed or directed. He tries to
understand it in a very positive way in order to achieve the goal of communication. The
degree to which the receiver decodes the message depends on his or her knowledge of the
subject matter, experience, trust and relationship with the sender.
6. DECODING:
Here, the receiver interprets the sender's message and tries to understand it in the best
possible way. Effective communication occurs only if the recipient understands the message
in the same way as the sender intended.
7. FEED BACK:
The Feedback is the final step of the process that ensures the receiver has received the
message and interpreted it correctly as it was intended by the sender. It increases the
effectiveness of the communication as it permits the sender to know the efficacy of his
message. The response of the receiver can be verbal or non-verbal.

Q-No 4: Identify the communication barriers in the situation below and strengthen
your answer by providing key properties of the relevant.
(04)

A guest speaker lecture is arranged by a local school on the importance of showing good
behavior towards non-Muslims. On his arrival, speaker warmly meets and shakes hand
with all students but maintains a distance with the only Christian student of the class.
Throughout the lecture he talks about how much emphasis Islam gives on being equally
nice to non-Muslims. All the students were found listening the lecture attentively except
that Christian student. Identify the communication barrier in given situation.

ANS: In above situation speaker create a religous barrier between muslim and non-muslim
student. When he shake hand to muslim student normally, but he reach in front of christian
student for shaking hand he make distance. Throught the lecture a bad impact create on
christian student about islam.