Professional Documents
Culture Documents
Thank you for committing your time, enthusiasm and energy to the success of this great event.
The NCAA® East Regional Tournament allows Newark to step onto the world’s stage, and we
know our team of volunteers will make sure our community shines.
As a volunteer, you have the opportunity to showcase your community spirit and all that you love
about Newark. Your commitment and participation as a volunteer is crucial to the success of the
NCAA® Tournament and to the Newark being awarded future world class sports and
entertainment events.
We invite you to take time to carefully review this volunteer handbook. It contains useful
information including volunteer guidelines, frequently asked questions and parking instructions.
You’ll also find some useful visitor information to help you in your interaction with our anticipated
50,000 guests.
With 84 basketball games scheduled this year, including the East Regional of the 2011 NCAA®
Division I Men’s Basketball Tournament (March 23-27), the Prudential Center is one of the top
three venues in the country for basketball, along with LA’s Staples Center and NY’s Madison
Square Garden. Newark’s reputation as one of the best basketball cities in the nation keeps
growing, bringing even more energy to Newark’s resurgence.
On January 25, Mayor Cory Booker and Governor Chris Christie officially launched GoNewark
HoopFest and USA Today declared “The NCAA® tournament is coming to Newark and the city is
ready!”
Newark is the only new city, and the Prudential Center the only new venue, to host an NCAA®
Regional Tournament in 2011.
To promote Brick City’s rich and storied basketball history and celebrate March Madness’ first trip
to Newark, Mayor Booker established the GoNewark Sports & Entertainment Committee
(GNSEC) to coordinate GoNewark HoopFest alongside Seton Hall University, the official host for
the NCAA® Tournament. GoNewark HoopFest will provide both local residents and out-of-state
fans descending on Newark for the NCAA® Tournament with a wide range of activities,
information and services to ensure a successful event. GoNewark HoopFest will continue during
the next six months as the City welcomes other basketball events including the Nets, Seton Hall,
New York Liberty, Newark National Invitational and the NBA Draft.
In addition to promoting a full range of a GoNewark HoopFest Events a coordinated effort is being
made to welcome college basketball fans arriving from around the country. GoNewark volunteers
will be out in force at all major transportation hubs, hotels, the FanFest and the HoopFest Street
Team. In addition, a special FREE shuttle system will bring fans from area hotels to the
Downtown, connecting them with the Prudential Center, FanFest, the Ironbound district and
Halsey Street.
A special edition of Newark’s Visitor’s Guide will be published—available at all GoNewark
HoopFest Visitor Information Desks and from our HoopFest Street Team—to help fans plan their
stay and make their way around the City. The guide details the full schedule of events and
exciting information about the wide variety of attractions and restaurants that Brick City has to
offer!
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TABLE OF CONTENTS
Important Notes for HoopFest Volunteers ................................................................................................. 5
Downtown Newark Volunteers: Transportation and Parking .................................................................. 6
Volunteer Uniforms ........................................................................................................................................ 7
GoNewark HoopFest Volunteer Guidelines .............................................................................................. 7
Hotel Volunteers ............................................................................................................................................ 8
Hilton Newark Airport Hotel................................................................................................................................. 8
Hilton Newark Penn Station Hotel ..................................................................................................................... 9
Marriott Newark Liberty Airport Hotel ................................................................................................................ 9
Renaissance Newark Airport Hotel .................................................................................................................. 10
Wyndham Garden - Newark Airport Hotel ...................................................................................................... 10
Broad Street Station and Newark Penn Station Volunteers ................................................................. 11
Broad Street Station ........................................................................................................................................... 11
Newark Penn Station ......................................................................................................................................... 11
Newark Liberty International Airport ......................................................................................................... 12
FanFest at Championship Plaza ............................................................................................................... 13
HoopFest Street Team ............................................................................................................................... 14
Game Day Information ................................................................................................................................ 15
Lost or Stolen NCAA® Tournament Tickets .................................................................................................... 15
GoNewark HoopFest Events ..................................................................................................................... 16
NCAA® Open Practice ....................................................................................................................................... 16
College Fair ......................................................................................................................................................... 16
East Regional Semifinals .................................................................................................................................. 16
East Regional Finals .......................................................................................................................................... 17
FanFest ................................................................................................................................................................ 17
Meet Up in the Ironbound .................................................................................................................................. 18
Brick City Sites & Sounds ................................................................................................................................. 18
FREE Shuttle System ........................................................................................................................................ 23
The Prudential Center ................................................................................................................................. 26
Prudential Center Facts ..................................................................................................................................... 26
Newark Fun Facts ....................................................................................................................................... 27
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VOLUNTEER CAPTAINS
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Each site or assignment will have a Volunteer Captain. He or she is your primary point of
contact during GoNewark HoopFest and has received special training to address issues
that may come up. You are provided with their contact information in this guide and you
may feel free to reach out to them directly.
Call your Volunteer Captain if you have any problems, need to cancel, will be late, etc.
NOTE: If you are volunteering at more than one site or activity, you will be working with
more than one Volunteer Captain.
Please stay at your volunteer post until your relief volunteers arrive for the next shift. This
may mean you will have to stay an extra few minutes if your fellow volunteers are running
late.
Please plan to orient your relief volunteers when they arrive and give them any relevant
advice regarding common questions from guests and fans, etc. Any particular issues
related to that site that you can convey will make for smooth transitions between shifts.
Remember, we’re all on the same team!
If you are the first or last shift of the day, your Volunteer Captain will have specific
instructions for you about how to set-up or broken-down your volunteer site.
If you think you’ll get hungry during your volunteer shift, feel free to bring your own snacks!
Food will not be provided at your volunteer shift.
Regardless of number of shifts you are volunteering for, you will receive ONE voucher to
enjoy free food and drink at UBER BURGER / BRICK CITY COFFEE on Lafayette Street
near the Prudential Center. Vouchers may be used at any time during the four operational
days of FanFest. Please enjoy, you deserve it!
If you complete your confirmed shifts, you will be invited to special Volunteer Appreciation
Night at the Prudential Center at a New Jersey Devils vs. Toronto Maple Leafs game.
WEDNESDAY, APRIL 6. Mayor Booker is planning to attend to say a special “thank you”
to you all! Only volunteers who complete their shifts will receive two complimentary tickets
to an exciting Devils game with their fellow volunteers. Thank you!
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PUBLIC TRANSPORTATION:
We strongly encourage all volunteers to use public transportation and our wonderful partners
at NJ Transit to access the sites and activities at which they are volunteering Click Here to
plan your trip.
PARKING:
If you choose to drive, park in Military Park Garage. In order to park for FREE, you must TAKE
YOUR TICKET WITH YOU so it can be stamped and validated at your assignment. You will
give your stamped and validated ticket to the garage cashier on the way out so that you will
not have to pay for parking.
A FREE shuttle will pick being picking up volunteers outside of the garage on Park Place, near
the Robert Treat Hotel to take downtown Newark volunteers to their sites.
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Volunteer Uniforms
All GoNewark HoopFest Volunteers will be issued ONE uniform, including:
GoNewark HoopFest long-sleeved polo
GoNewark HoopFest cap
Recyclable Tote Bag
Sample HoopFest button (you’ll see more!)
Reflective Vest and Backpack (for HoopFest Street Team only)
After you complete your scheduled volunteer assignments, the uniform will be yours to keep as a
thank you from the GoNewark Sports & Entertainment Committee.
• Volunteers should report to their volunteer assignment 15 minutes before the start of the
shift; volunteers should also allow extra travel and parking time.
• No family members or friends are allowed while volunteers are on duty, unless they are
scheduled to work at the same time.
• Volunteers should contact their Volunteer Captain if an illness or emergency prohibits them
from arriving at their volunteer shift.
• Volunteers should NEVER ask for an autograph or impose on a guest with personal
requests while on duty. (e.g. photographs, business contacts, souvenirs, etc. should not be
requested.)
• Consuming alcoholic beverages while wearing the official volunteer uniform is prohibited.
• Volunteers should avoid any involvement with ticket sales, exchanges or transactions.
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Failure to comply with the above Policies and Procedures may result in termination of
volunteer opportunities. Volunteer Captains and GoNewark HoopFest staff have the ability
to remove volunteers from their position and ask them not to return.
Hotel Volunteers
Hotel Volunteers offer a friendly smile and welcoming hand to visitors and fans during GoNewark
HoopFest. Our volunteers are staffing the four hotels hosting each of the lucky teams who have
made it to the Newark, as well as the NCAA® and media headquarters.
Prior to your shift, take some time to familiarize yourself with amenities available in and around
your hotel. You may be asked for directions or restaurant recommendations. Remember – if our
guests enjoy their stay, they’ll be back to our community again in the future!
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Volunteers at Broad Street and Newark Penn Station will interact with thousands of NCAA®
Tournament fans as they descend on Newark from across the region. You’ll provide arriving fans
with event guides and GoNewark HoopFest buttons, answer any questions they may have about
our community and work with NJ Transit Ambassadors to provide transit information. Be ready!
Broad Street Station
Information: Volunteer Captain:
25 University Ave at Lackawanna Ave Sharmaine Maxey
Newark, NJ 07105 973-659-7518
973-491-7000 sharmaine.maxey@gmail.com
Directions
Volunteers must stay in their assigned area and not go near the tracks.
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Volunteers at Newark Liberty International Airport will offer NCAA® Tournament visitors a first
impression of Newark. Working alongside the airport’s Travelers Aid and Customer Care
Representatives, you are the official welcome party, and will provide arriving passengers with
visitor’s guides, buttons and answer any questions they may have about our community or the
airport’s facilities. Get your game face on, airport volunteers!
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Information:
Prudential Center Volunteer Captain:
165 Mulberry Street (Corner of Elizabeth Lorenzo
Mulberry Street and Edison Place) 917-482-3009
Newark, NJ 07102 ephillips629@yahoo.com
Directions
Eventage is the production company producing FanFest. All of our volunteers will be
directed on site by Eventage Staff.
Shifts have been designed so that there is some overlap so that FanFest stations are
never without volunteers.
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The HoopFest Street Team will be deployed from two locations: FanFest at
Championship Plaza and a staging area at Peter Francisco Park in the Ironbound.
Volunteer Captian:
Dan Denose
315-719-5908
dan.denose@gmail.com
or
Orlando Jurado
862-368-2872
orlandojura@gmail.com
Street Team members will be given a reflective vest, and backpack from
which to distribute materials and buttons.
Will serve a number of different roles, including, greeting fans on the street
between Newark Penn Station and the Prudential Center, directing fans to
“Meet Up in the Ironbound,” restaurants, to free shuttle buses, etc.
Shifts are likely to change once more is known about actual game schedules.
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One team from Newark will advance to the Final Four® in Houston!
GAME DAY TIP: Ticket holders should come early to avoid delays and to expedite
entrance to the Prudential Center.
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Teams will practice at the Prudential Center from 12:00 – 4:00 PM on Thursday, March
24. Don’t miss this unique opportunity to see top college basketball players up close.
One of these teams is headed to the Final Four! USE THE FREE SHUTTLE BUS!
Twenty (20) colleges from New Jersey area showcase opportunities for young people
and others attending Open Practice. Participating schools shown below.
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FanFest is a festival of FREE activities will take place at Championship Plaza, adjacent
to the Prudential Center and will include live musical performances, guest DJs,
interactive basketball games, Let's Move Area with basketball themed agility drills and
activities, “Pop-A-Shot,” face painting, temporary tattoos, a Beer Garden, local food
vendors including: Uberburger, The Taco Truck, Nasto’s, Casa Seabra Rodizio Grill,
official NCAA® merchandise, “Made in Newark” merchandise and more!
Friday, March 25
3:00 - 10:00 PM
o Newark Boys Choir
www.newark-boys-chorus-school.net
o Matt Duke
www.mattdukemusic.net
o Music by DJs: KD and A Plus
Saturday, March 26
12:00 – 6:00 PM
o 2:00 PM: ACTION ITEM
www.actionitemband.com
o Zawadi School of African Dance
o Music by: DJ Lilman
Sunday, March 27
12:00 -7:00 PM (*will start two hours before game time, TBA)
o Red Wall
www.myspace.com/redwallnj
o I Am Fighting
www.myspace.com/iamfighting
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Come join fellow hoops fans for and support your favorite team!
Four Host Restaurants on Ferry Street between Prospect and Congress Streets will
host fans of each participating team to socialize with like-minded revelers, watch
basketball, of course, eat and drink!
MARQUETTE FANS
SAGRES BAR & RESTAURANT (71 Ferry St.)
KENTUCKY FANS
MOMPOU (77 Ferry St.)
In addition, there are many other great restaurants in the Ironbound that are all within
walking distance. Make sure you take our FREE GoNewark HoopFest Shuttle which will
take you straight to the center of the action in the Ironbound!
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One of New Jersey’s most cherished cultural institutions, The New Jersey Performing
Arts Center (NJPAC), The New Jersey Symphony Orchestra and The Star-Ledger will
host Sip. Taste. Discover – Wine & Food Tasting. Sip more than 50 wines from New
Jersey vineyards. Taste international cuisine representative of Newark’s diverse
culture, including passed appetizers along with hot & cold carving stations. There’s
something for everyone! Admission: $45 (open to the public). *Evening Tasting
includes ticket to NJSO Performance.
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Coffee Cave
45 Halsey St., 973-368-4654, www.thecoffeecave.com
Hours: 12:00 – 4:00 PM
FREE Live Performance:
- Twisted Expression featuring Katrina Kapor
Glass Roots
10 Bleecker St., 973-353-9555, www.glassroots.org
Hours: 11:00 AM – 3:00 PM
FREE Activity:
- Glass Blowing demonstration; open studio
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Gallery Aferro
73 Market St., www.aferro.org
Current Exhibits: Fall From Grace by Michael Amter, Momentary Lull by
Tai Hwa Goh, fear not my love by Beth Ann Morrison, On Our Minds and
In Our Lenses by Norene Leddy & Lis Slagus, Apocrypha by Kenseth
Armstead, Dahlia Elsayed & Blithe Riley
Open: Thurs.-Sat. 12:00 – 6:00 PM
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NOTE: Buses will also stop at the following neighboring Hotels: Hampton Inn,
Holiday Inn and Crowne Plaza. Passengers will need to ask the driver to stop at
these hotels.
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In October of 2007, Prudential Center ushered in a new era in sports and entertainment
in Newark and the entire Northern New Jersey area. Newark is currently undergoing a
major revitalization, converting the city core into a vibrant and energized entertainment
district. The Prudential Center, the New Jersey Performing Arts Center, The Newark
Symphony, Riverfront Stadium and in 2009, Red Bull Park in Harrison, represent just
part of the nearly $2 billion in construction underway.
The Prudential Center hosts the NHL’s New Jersey Devils, Seton Hall Men’s
Basketball, the NBA’s New Jersey Nets, concerts, family shows, special events
as well as other professional, collegiate and amateur sporting events.
Located in downtown Newark, just 2 blocks from Newark Penn Station. The
arena is accessible via New Jersey Transit, PATH and Amtrak. Bounded by
Edison Place to the north, Lafayette Street to the south, Mulberry Street to the
east and Broad Street and City Hall to the west
Total Project Cost - $375 million
Operator - Devils Arena Entertainment
Naming Rights Sponsor - Prudential Financial
Concessionaire - Centerplate
Designed by architects Morris Adjmi and facility specialists HOK
Capacity - 17,625 for hockey and 18,500 for basketball
Two club lounges, a goal bar, terrace area and a 350 seat gourmet restaurant
A 4,800 sq. ft. big screen LED television facing Newark Penn Station
Adjacent full size practice facility for hockey with 800 seat capacity
A total of 76 Luxury Suites and 2 Event Suites
Home to the NHL New Jersey Devils, Seton Hall Basketball and the NBA New
Jersey Nets
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Celebrities born in Newark include: Whitney Houston, Joe Pesci, Queen Latifah,
Paul Simon, Ice-T, Akon, Redman, Ray Liotta, Jerry Lewis, John Amos, Aaron
Burr, Stephen Crane, Sarah Vaughn and John Knudsen Northrop who co-
founded the Lockheed Corporation in 1927 and the Northrop Corporation in 1939
There are approximately 56,000 daytime office workers and 14.5 million sq. ft. of
office space
Patent leather and malleable iron were invented in Newark by Seth Boyden in
1815. By 1970, Newark was manufacturing nearly 90% of the nation’s leather.
Krueger beer was the first beer in the world sold in aluminum cans. G. Krueger
Brewing Co. operated in Newark from 1934-1961.
Newark Liberty International Airport is the hub for Continental Airlines and is
considered one of the busiest in the country serving 36 million passengers/year
Port Newark is the largest port on the East Coast and third largest in the country
Newark can be considered the point of convergence as six major highways run
through the city
Ironbound
The Ironbound district is renowned for its over 170 outstanding restaurants, cafes
and clubs, specializing in Spanish, Brazilian and Portuguese cuisine with
European-style hospitality, and is home to over 570 businesses
It has been estimated that more than 40 different ethnic groups live in this one
section of Newark
Parks
Branch Brook Park is home to one of the largest cherry blossom displays. The
festival is the largest in the nation, featuring 4,000 cherry blossom trees,
surpassing the Washington DC display.
Mother Cabrini Park was named to honor Saint Frances Xavier Cabrini, the first
American citizen canonized by the Roman Catholic Church
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Sports/Prudential Center
Newark is the birthplace to current NBA stars Shaquille O’Neal, Eric Williams and
Da’Sean Butler. NFL stars from Newark include J’Vonne Parker, Don Muhlbach,
Chris Edmonds and Alshermond Singleton.
Newark is the only new city, and the Prudential Center the only new venue, to
host an NCAA Regional Tournament in 2011
The venue currently hosts the New Jersey Devils, New Jersey Nets and Seton
Hall University. The Prudential Center will also be hosting the New York Liberty
through the 2013-14 season.
The Prudential Center, which is hosting 85 games this season, ranks third for
most basketball events, behind only Madison Square Garden and the LA Staples
Center
The Prudential Center will welcome 2.1 million visitors this year
As many as 5,200 hotel rooms in the greater Newark area will be booked for the
upcoming NCAA Tournament
Landmarks
NJPAC has attendance in excess of 600,000/year. The performing arts center
includes two theatres and offers free live concerts on its outdoor concourse every
Thursday during the summer, drawing crowds of 3,000-5,000 each week. Former
famous performers include Yo Yo Ma, Sting and Lauryn Hill.
Newark Museum is the largest museum in the state of New Jersey. It features
more than 80 collections of Asian, American, African and Classical Art. The
museum also includes a mini zoo with live animals and a planetarium.
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