Date Analyst TA Number

16/08/2021 20:24:30 Merriman Ríos Maldonado TA-106955-0821

Serial
Ticket Customer Model Issue Decription
Number
HP-J9264-60001 - HP 00513021 // TM // Telefonica Peru S.A. // J9264-60001 - HP 6600 // CN228EB053 //
00513021 CN228EB053
6600 Falla en switches

Node Name OS Asset Version

Link to cloud folder https://cloud.evernex.com/url/3bwbrewfik3n2azd

Detected Problem switch failure

To be performed replace complete switch

DOWNTIME Duration 120

Onsite TECH LEVEL L1 + SUPPORT

REPLACEMENT PARTS

P/N Qty Description

J9264A 1 HPE 6600-24G-4XG SWITCH

Incident Details / Detailed Action Plan:

Verified by HPE 6600-24G-4XG SWITCH serie: CN228EB053

Failure:

Warning

Before putting into action this plan, please perform a full backup of the equipament, Operating System,
Database, configuration and licenses.
SPARE:

Product Number : J9264A#ABA

Description : HPE 6600-24G-4XG SWITCH

Action Plan:

replace complete switch

Procedure:
Module Localization:
Specific Instructions:
Before putting into action this plan, please perform a full backup of the
equipament, Operating System, Database, configuration and licenses.