Bid Evaluation Report and

Recommendation for Award of Contract

For
Procurement of
Services for the Development of Website
for Property Registration Project for
Lahore District

IFB No: PLRA/PRP/05/2017

August 2017

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 Table 1. Identification

1.1 Purchaser (or Employer) Punjab Land Records Authority,

(a) name Govt. of the Punjab
(b) address 2 km, Thokar Niaz Baig Bypass, Main Multan
Road, Lahore
1.2 Contract number (identification) IFB No: PLRA/PRP/05/2017
1.3 Contract description Procurement of Services for the Development
of Website for Property Registration Project
for Lahore District

1.4 Cost estimate PKR 11 million

1.5 Method of procurement NCB
1.6 Fixed price contract Yes
1.7 Prequalification, if required Not Applicable
(a) number of firms prequalified
1.8 Specific procurement notice
(a) name of national newspaper Daily “DAWN”, “”
(b) issue date 17.05.2017
(c) name of international publication Not Applicable
(d) issue date Not Applicable
(e) number of firms notified Not Applicable

1.9 Number of firms issued documents __03_

1.10 Amendments to documents, if any Not Applicable
(a) list all issue dates
1.11 Date of pre-bid conference, if any Not Applicable

1.12 Date minutes of conference sent to Not Applicable

bidders

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 Table 2. Bid Submission and Opening

2.1 Bid submission deadline

(a) original date, time 02.06.2017 till 11:00 a.m.
(b) extensions, if any
2.2 Bid opening date, time 02.06.2017 till 11:30 a.m.
2.3 Number of bids submitted 02_
2.4 Bid validity period (days or weeks)
(a) originally specified 90 days
(b) extensions, if any

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 Cost Break up Comparison

STEPNEX SERVICES PVT.

Parameter of Comparison SYSTEMS LIMITED LTD

1 Total Quotation Value 17,570,000

2 Design and Development
 CMS 7,000,000
 Website 4,000,000
3 Integration of Modules 2,000,000
4 Maintenance and Support (1 Year) 500,000
 Training Cost (Per Head) 10,000
 Traveling Cost (Per Head) 25,000
 Accommodation Cost (Per Head Per Day) 10,000
 Monitoring Visit (Per Head Per Hour) 5,000
Re-imbursement (Per Head)
 Phone Bill on actual 20,000
 Printing Material on actual

Note: M/s. Stepnex services Pvt. Ltd. provided its financial & technical bids in one envelope which was contrary to tender
requirement.

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 Table-3 Technical Specifications

Sr. STEPNEX
No. Item Item Description SYSTEMS SERVICES PVT.
LIMITED LTD
(Comply) (Comply)
1 Design, a. The administration of the
Development and CMS shall be simple and
Maintenance of easy requiring minimal
Website technical expertise.
b. The CMS shall support the
user’s ability to schedule,
publish and remove any
content or content type from
display to the website
visitor, down to the calendar
date and clock.
c. The page design will
incorporate a consistent set
Yes Yes
of navigational tools, menu
bars and quick links for
accessing the different parts
of the website quickly.
d. The website should have
level content structure (for
both Urdu and
English).Visitors would be
able to view the content
with ease without any
requirement of font
download.
e. Website should be
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 compatible for accessibility
from any device, any
operating system and any
browser.

2 CMS Security The CMS shall be integrated with

Active Directory for employee
authentication, roles based editing
and product generation. Audit trails
of edits, content approval, session
management, and SSL
compatibility are necessary.
Yes Yes
a. The CMS shall provide
control and authorization
for specified internal and
external URLs.
b. Every URL shall pass
through a validity check.

3 Mobile Version Property Registration Project web

site is instantly accessible to users
via a browser across a range of
devices (iPhone, Android,
BlackBerry, etc.). Apps on the
other hand require the user to first
download and install the app from Yes Yes
an app marketplace before the
content or application can be
viewed with the following features.
f. Can search the record.
g. Search and locate particular
registry
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 4 Property Develop forums for communities
Registration and social spaces and interact with
Online Forum others to get advice and discuss
everything related to land record
automation. Administrators have to
lead these communities, deal with
users and manage members along
with followings.
a. Creating a structure
b. Developing and enforcing
guidelines
c. Choosing and managing
moderators
Yes Yes
d. Involving users and keeping
the site interesting and
inviting
e. Feedback forms should be
developed for collecting
visitor information.
Necessary field such as
contact detail i.e. Name,
Address, City, State, e-mail,
Phone/Cell no. and
comment box should be
available.

5 Live Assistance on a. Chat buttons can be

web displayed whenever agents
are available, allowing
Yes Yes
customers to initiate chat
engagements whenever and
wherever they need help—
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 from their desks,
smartphones, or tablets.
b. Provide your agents with
valuable, detailed
information about the
customer—including
customer records,
geographic location.
c. Complete CRM integration
d. Provide hands-on assistance
with text-highlighting and
co-browsing capabilities
e. Seamlessly transfer chats to
other agents such as second-
level support
f. Extensive agent tools
g. Personalized deployment
services
h. 24/7 online support
i. An auto generated message
(i.e. thank you, get back to
you soon) should send to
customer, in case of agent
not available

6 Social Media a. Develop a relevant and

pragmatic social media
strategy to complement and
enrich the current marketing Yes Yes
activities.
b. Facebook - Design PRP
corporate page, assist with
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 setting up and managing
Facebook page.
c. LinkedIn - Set up and
manage PRP profile.
d. Twitter - Design Twitter
page and manage Twitter
account.
e. Create bookmarks on site so
that customers and visitors
to site can easily share your
content
f. Link all of social media
accounts to PRP website.
7 Activity update on The service is fully proactive and
web every month you provide full
reporting of what you have done
and a hit list of activity for the
forthcoming month. All activity is
transparent (no smoke and mirrors)
and is based on ethical SEO
practices meaning if you
discontinue the service the work
you have done will remain in place. Yes Yes
a. Determine which areas of
the website are visited most
often, how long people stay
on each page, how many
different pages they look at,
how many hits and unique
hits occur daily, weekly or
monthly.

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8 Display Geo 1) Geospatial web application
Spatial Data and allows access to maps and
Land geospatial data stored on one or
Owners/Kashtkar more geospatial data servers.
Data on web 2) Web services, which do not
have a visual user interface, can
be thought of as software
components made accessible
through the web.
3) These can be used within a
Geographic Information System
Yes Yes
(GIS), through other geospatial
technologies.
4) A Web Service provides the
user with a graphic picture of
the requested map layer(s)
optionally restricted to the
geographic area (rectangle)
specified by the user.
5) Display one or more layers
from different host locations
simultaneously
Evaluated Status Responsive Responsive

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 Table 3.1 Technology Platform / Development Environment

SYSTEMS LIMITED STEPNEX SERVICES PVT.

Technology (Comply) LTD
(Comply)
Design Pattern  MVC 5/6 Yes Yes
 HTML 5
Mark-up Language  Must validate HTML 4.01 Yes Yes
 XHTML 1.0
 XML 1.0
Style Sheet  Bootstrap 3.0 Yes Yes
 CSS 3
 Client Side Scripting-
Scripting language JavaScript, AJAX Yes Yes
 Server Side Scripting -
Asp.Net
Application Development  MS Asp.Net MVC 5/6 Yes Yes
Platform
Database Management  MS SQL Server 2008, 2012 Yes Yes
System
File Formats  Graphics & Multimedia -
JPEG,PNG and GIF
 Documents- Preferably Yes Yes
display in HTM.
 Multimedia content should use
HTML5
Browser  Browser Independent Yes Yes
Development
Evaluated Status Responsive Responsive

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 Table-4 Qualification Criteria

Qualification Assessment Parameters SYSTEMS LIMITED STEPNEX SERVICES PVT. LTD

NTN / GST Yes Yes

Proof of Company Registration Yes Yes

At least 2 Projects Designed and Developed Yes Yes

2 Year Maintenance and software support Yes Yes

Central Application Experience Yes Yes

Staff Qualification/Experience
Qualified
a. Project Manager Qualified
b. Developers
c. Quality Assurance Officer

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 Table 5. Detailed Examination as per Evaluation Criteria
DETERMINATION OF RESPONSIVENESS

Sr. Qualification Criteria Systems Limited

Copies of original documents defining the constitution or legal status of company, Company
1 registration documents and address. Provided

Letters from Clients or Copies of Contracts describing the total monetary value of services
performed for each of the last five years in business. Alternatively, any supporting document
2 Provided
describing the total monetary value of services performed for the last three years in business may
be provided.
3 NTN certificate, Registration with Sales Tax Deptt. & PRA (if applicable) Provided

Experience in Services of a similar nature and size for the last five years in business, and details of
Services under way or contractually committed; and names and address of clients who may be
contacted for further information on those contracts. Following information should be provided:
i. Total number of websites developed by the bidder
ii. Person months per project
4 Responsive
iii. The vendor must have designed and implemented at least two software solutions
project with at least 3000 concurrent users (against one instance of software) in the last
5 years with a maximum response time of no more than 90 seconds; Evidence in the
form of customer certified Stress/Load Test must be provided to ascertain this claim.
The project must also be in active service at present.
iv. Must have maintenance and support experience for at least two software projects within

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 last 5 years and for a period of two years or more in each.
v. Should have experience of a central application system with geographically dispersed
client location.
vi. Letters from Clients validating the details as requested above should also be provided.
Alternatively, any supporting document validating the above mentioned details should
be provided.
Minimum 10 computer systems for development be available along with licenses for development
5 tools to be used for software writing and release management. Available

Experience of staff for undertaking the project.

a. Project Manager
b. Product design / Architecture
6 Provided
c. developers
f. Quality Assurance /Testing

Reports on the financial standing of the Bidder, such as profit and loss statements and auditor’s
7 reports (where applicable) for the past three years. Alternatively any supporting document to Annual reports provided
verify the financial capability of the bidder should be provided.

Evidence of adequacy of liquid assets in form of bank statements for the last one year, and credit
facilities (if availed) valid for the entire duration of the contract should be provided. In case the
credit facility is used by the bidder as an evidence of liquid assets then the details in the format as Evidence of liquid assets provided
8 given in Section III Bidding Forms should be provided by the credit facility provider for each in form of Audited Financial
credit facility. Only the credit facility availed from scheduled banks will be accepted and must be statements.
in the name of the bidding firm.

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 Affidavit on the stamp paper that the firm has not been black listed by any Government & Semi
9 Provided
Government organization.
The average annual volume of Services for the successful Bidder in last consecutive three years
10 Responsive
shall not be less than PKR 15 million.
Project Manager with PMP certification and having overall 5 years of experience as Project
13 Responsive
Manager. Must have supervised development of at least 4 enterprise level solutions.

14 Minimum liquid assets or credit facilities PKR 2 million Responsive

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 Table 6. Bid Prices (as Read Out)

Bidder Identification Read-out Bid Price(s) Modifications

or
Name City Country Currency(ies) Amount(s) Comments
&State or %
or
Province
(a) (b) (c) (d) (e) (f)
1. M/s. Systems Ltd. Lahore Pakistan PKR 8,451,285/-

N/A

Table 7. Corrections and Unconditional Discounts

Bidde Read-out Bid Price(s) Corrections Correcte Unconditional Corrected

r d Bid Discounts2 &
Price(s) Discounte
d Bid
Price(s)
Currency(ie Amount( Computation Provision Percen Amount(
s) s) al Errors1 al Sums t s)
(a) (b) (c) (d) (e) (f) = (c) + (g) (h) (i) = (f) –
(d) - (e) (h)
N/A N/A N/A N/A N/A N/A N/A
N/A

Table 8. Additions, Adjustments, and Priced Deviations

Specify Evaluation Currency: PKR

Bidder Corrected & Additions Adjustments Priced Total Price

1
Discounted Bid Price Deviations
(a) (b) (c) (d) (e) (f) = (b) + (c) +
(d) + (e)
N/A N/A N/A N/A N/A N/A

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 Table 9. Proposed Contract Award

1. Lowest evaluated responsive bidder

(proposed for contract award).
(a) name M/s. Systems Ltd.
(b) address Lahore
2. If bid submitted by agent, list actual
supplier.
(a) name Not Applicable
(b) address
3. If bid from joint venture, list all Not Applicable
partners, nationalities, and estimated
shares of contract.
4. Principle country(ies) of origin of
goods & materials.
5. Estimated date (month, year) of August 2017
contract signing.
6. Estimated delivery to project site & 2018
completion period.
Currency(ies) Amount(s) or %
7. Bid Price(s) PKR 8,451,285/-
8. Corrections for Errors PKR -
9. Discounts PKR -
10. Other Adjustments PKR -
11. Proposed Award PKR 8,451,285/-
12. Disbursement Category Services

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