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Pagkakaintindi ko kasi sa difference ng Management and Operations,

parehas sila nag dedeal ng tao pero:

in Management more on overall siya and general, kumbaga mga


basic na need gawin for employees, retention rates, mas mataas na
pasahod, transparency and security in maintaining a good
workplace conduct ganun o kaya annual evaluation of employees to
measure ung skills nila (what to improve pa, or sino may panget na
ugali i-fire na)

on the other hand, si Operations, more on specific at direct siya,


kumbaga sa business side ng entity. Nakafocus rin siya sa
production/service at products. Pwede rin mga need gawin iimprove
storage facilities ng machines ni Metrobank, updated kiosks and
ATM machines or magtayo ng specified branch sa gantong lugar to
reach customers there.
The Project Management Institute, better known as PMI, defines a
project as a temporary endeavor undertaken to create a unique product,
service, or result. Business operations, on the other hand, are ongoing
activities that produce long-term, repetitive outputs, such as
manufacturing products or supplying services.

MANAGEMENT ata more on tao siya connected and the process in


creating a certain product/service:

Example: nasa internal analysis to: comprehensive employee


development programs

Eto galing sa writing guide: Open a new branch outside Metro


Manila, Create a Comprehensive Corrective Action Policy (CAP)
and Performance Improvement Plan (PIP)

Then human resource under management ata talaga, to give more


incentives and perks to employees, hazard pay, insurances, trainings

or pwede rin any action plans connected sa organizational chart (to


hire more department officers to delegate tasks faster)

https://www.business2community.com/leadership/21-creative-
management-ideas-that-actually-work-02087129 - baka this link can
help you, sa site na to mapapansin mo puro employees rin andito.
OPERATIONS, on the other hand nakafocus sa production and
manufacturing ng products/services:

Example: nasa internal analysis to: strong enterprise risk management


o kaya pwede R&D para saken, mag fall siya under dito

Eto galing sa writing guide: Facilitate additional in-house training


sessions for safety and improved customer service experience,
Create stringent guidelines and calibration workflow for inspectors

or pwede rin ung activities involving the FirstMetroSec, ung investment


banking arm ni Metrobank na naghahandle ng stock trading services (to
buy updated/ state-of-the-art computers for easier operations) pero
mismong pag-iimprove ng overall usability at technical layout ng
stocktrading website, trabaho na ng IT

or pweds rin ung action plans regarding sa production/operations ng


Metrobank Card Corporation (credit cards), AXA Philippines
(insurance)

maganda if mas marami ka maisip na action plans, lalo na isip ka ng


action plans para sa product/service na di magaling si Metrobank (kung
san may problema siya tulad ng operations ng metrobank app or website,
pero gagawin mo lang mag-assign lang ng more na tao sa operations
ng metrobank app or website, ung pag-aayos ng data, pag-improve ng
overall usability at technical layout ng app or website, trabaho na to ng
IT

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