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  • 05.03 Resolve Conflicts

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    Jalen Long
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    The shift leader must resolve a conflict between two employees, Tonya and Johnny. Tonya left out food but Johnny was blamed and had $15 deducted from his paycheck. Johnny now wants Tonya to pay him back but she refuses. The shift leader calls them into the backroom to have a conversation. The goal is for them to do their jobs precisely. They must promise to be on the same page and resolve any future fights, including paying back owed money.

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    05.03 Resolve Conflicts.rtf

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    The shift leader must resolve a conflict between two employees, Tonya and Johnny. Tonya left out food but Johnny was blamed and had $15 deducted from his paycheck. Johnny now wants Tonya to pay him back but she refuses. The shift leader calls them into the backroom to have a conversation. The goal is for them to do their jobs precisely. They must promise to be on the same page and resolve any future fights, including paying back owed money.

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    © All Rights Reserved
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    738 views1 page

    05.03 Resolve Conflicts

    Uploaded by

    Jalen Long
    The shift leader must resolve a conflict between two employees, Tonya and Johnny. Tonya left out food but Johnny was blamed and had $15 deducted from his paycheck. Johnny now wants Tonya to pay him back but she refuses. The shift leader calls them into the backroom to have a conversation. The goal is for them to do their jobs precisely. They must promise to be on the same page and resolve any future fights, including paying back owed money.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    You are the shift leader at a fast-food restaurant.

    Two employees named Tonya and


    Johnny get in a fight. Tonya left out a bunch of food, but Johnny got blamed and had $15
    taken off his paycheck. Now he wants Tonya to pay him back, but she is refusing. You
    call them both into the backroom to have a conversation.

    For your assignment:

    1. Using complete sentences, write one Goal, two Promises, and one Strong
    Question for this conversation.

    Response: One goal that Tonya and Johnny can share is to do each of their jobs
    precisely, and one Strong Question is "how can we resolve the issue if we get in
    another fight?". Two Promises they can make is to make sure they are on the same
    page when it comes to their job, and another is to make sure that if they owe the
    other an amount of money to pay them back.

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    er as
    co
    eH w
    o.
    rs e
    ou urc
    o
    aC s
    vi y re
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    ar stu
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    This study source was downloaded by 100000806762490 from CourseHero.com on 05-27-2021 08:10:43 GMT -05:00

    https://www.coursehero.com/file/36587349/0503-Resolve-Conflictsrtf/
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