E-Commerce

Unit -1

(1) What is e-commerce ? Discus the advantage and

disadvantage of e-commerce ? and also explain the E-
commerce component.
Ans-> E-commerce :-> E-commerce is electronic commerce. It is made
with two words –

E & Commerce

E it means electronic network it means internet and

Commerce it means selling and purchasing.

We can easily sell and purchasing any types of things with the help of internet

When we use e-commerce then we save our important time.

E-commerce are use in business filed. In this we can exchange the business
information easily

E-commerce use for exchange the business information using following ways:-

 Electronic Data Exchange (EDE)

 Electronic Fund Transfer (EFT)
 Electronic Mail (E-mail)
 Other Network.

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 We use olx, amazon, Flipkart, ebay, paytm companies which provide the
facility for selling and purcheging with the help of internet.

Types of E-Commerce :-
 B2B (Business to Business)
 B2C (Business to Consumer)
 C2B (Consumer to Business)
 C2C (Consumer to Consumer)
 B2A (Business to Administration)
 C2A (Consumer to Administration)

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  B2B (Business to Business) :-
B2B it means Business to Business
Organization. In the B2B Two business organization are available. In this
organization Seller and Buyer both Business Organization are available it
means one business organization selling the her product for second
organization.

In this process Manufaturer ,Wholesaler and Retailer have the own website .
In the Business to Business organization First manufaturer sell her product
for Wholesaler with the help of Website or manualy.

Wholesaler purchaging the product and he also sell this product for retailer
with the help of website.

In this Manufaturer , Wholesaler , Retailer all are business organization.

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  B2C (Business to Consumer) :-
B2C it means Business to
Consumer Organization. In the B2C organization company directly sell her
product for consumer online with the help of Internet and her websites.

This organization are ues any time.

In the B2C Organization Consumer see the product online with the help of
website easily any where .and if which product are available on the website
which need to consumer then consumer directly order this product according
to need.

After Receive the order information company send the product for consumer
directly .

And if product are defective or demage then consumer return this product
easily with the help of websites.

Exp.:- Amazon , Flipkart , olx , myntra etc.

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  C2B (Consumer to Business) :-
C2B it means Consumer to
Business organization. In the C2B organization Consumer sell the her
product directly Business organization easily without any person with the
help of websites.

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  C2C (Consumer to Consumer) :-
C2C it means Consumer to Consumer
Organization. In the C2C Two business organization are available. In this
organization Seller and Buyer both Organization are available it means one
Consumer organization selling the her product for second Consumer
organization.

If one Consumer Send the her product for another Consumer then consumer
use some websites likes OLX, Quicker etdc.

In this organization if Consumer-1 Sell her product then Consumer-1 publish

the details of her product on the websites. And the Consumer-2 need this
product then Consumer-2 check the details of this product on this website and
directly contact consumer-1 and order this product easily.

Exp.:- OLX , Quicker etc.

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  B2A (Business to Administration) :-
B2A it means Business to
administration. B2A it is also known as B2G.
B2G it means Business to Government. In the B2A Business organization
send and receive the information , products with Government
Organization easily with the help of websites without any loss and
without any people

 C2A (Consumer to Administration) :-

C2A it means Consumer to administration. C2A it is also known as C2G.
C2G it means Consumer to Government. In the C2A organization send
and receive the information , products with Government Organization
easily with the help of websites without any loss and without any
people.

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 Advantage (Features) of E-
Commerce:-
1 Marketing :-
We can easily incress and selling and purchaging our
business or product with national and inter national level market .

2 Check Quality Of Product :-

When we want to need any types of product then we can easily
checkthe information about the product and see the reviews and
comment if all the quality and reviews are best then we can easily
purchage this product and we can save the our time.

3 24 * 7 hours :-
We can easily use the e-commerce any where and
any time with the help of internet.

4 Payment Facility:-
When we want to need the any type of
product in any time then we can easily purchage this product then we
need to pay then e-commerce provide the some facility like paytm ,
google pay , phone pay, cash on delivery easily user use any option
according to suitable.

5 Save Time :-
When we use this e-commerce for selling and
purchaging the products then this is save the our time in this process if
we can order any product then this product deliver to address which we
give . we can not need to going market.

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 6 People Not Required :-
When we use the electronic commerce then we can not required the 3rd
person and 3rd party for business organization. E-commerce directly
work only consumer or business organization easily.
If any types of profit are comes the itr onl;y use for business
organization and consumer easily.

Disaavantage of E-Commerce :-
1 Heigh Speed Internet :-
When we use the E-commerce then we
need to heigh speed internet because E-Commerce it means electronic
Commerce which is can not work in low speed of internet. And when
low speed net are available then e-commerce website can mnot work
properly and payment can not done with the low speed of internet.

2 Devices Need :-
When we use he e-commerce then we need to
some devices like Computer and Android Phones because without
Computer and Android Phones we can not use the e-commerce.

3 Information About Devices :-

When we use the any devices
for e-commerce like Computer and Android Phones then we have to
proper information about the Computer and Android Phones because If
we can not have Proper information then we can not use this devices
easily and we can not use the e-commerce facilities easily.

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 4 Delivery Time :-
When we use the E-commerce and we purchage
the any types of products then we can not get this products easily . If we
give the order then products can take the 2-3 days for deliver on the
address which we give .

5 Security :-
When we use the any types of online payment option
then we tack care the securities because if we can not take care the
securities then our bank and personal information are hack and any one
can missuse .

6 Easily can not trust any Website :-

When any types of new e-
commerce websites comes in the market then we can not easily trust
on this website. It is very defecult for any one.

Components of E-commerce :-
1 Online Shopping :-
Online Shopping are mostly done with the help of e-commerce without
e-commerce we can not doing the online shopping when we use the
online shopping with the e-commerce then we can save the our time
and we can not need to market for purchaging the products.

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 2 Electronic Payment :-
when we purchage the any types of products online then we pay the
online then this process is called Electronic payment.We can done
electronic payment with the help of debit card, credit card, and other
ways likes pre-paid , pay-now , pay-letter , googel pay , phone pay etc.

3 Net Banking :-
Net Banking are also known Internet Banking and Online Banking . Net
banking facility give by the every bank we can easily access our bank
account and directly transfer and pay the any one easily with the help
of internet.

4 Online -Ticket :- We can easily collect the any types of ticket

online with the help of internet easily.like any movie show,bus , train ,
Flight book etc.

(2) Difference between

Traditional Commerce and E-
Commerce :-
Traditional Commerce :-
Traditional Commerce is a completely offline process. Traditional
Commerce have only one way marketing. It is a non electronic mode .
Traditional Commerce can have only case payment . Traditional
Commerce have limited time for accessability .Traditional Commerce

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 Scop is limited in a particular areas. Traditional Commerce provide the
only few discount. In this no platform for exchange information. In this
we can give the payment only cheques and cash.
E-Commerce :-
E-commerce is a completely online process . E-Commerce can have one
to one marketing.E-commerce is a electronic or digital mode. E-
commerce can have online payment mode or cash on delivery mode. E-
commerce have 24*7 accessability and service available.E-commerce
scop in all over the world. E-commerce provide the lot of discount. In
this have platform for exchange information. In this we can give the
payment with the help of credit card , debit card , net banking , google
pay , phone pay , paytm etc.

Forces driving E-commerce

Forces driving E-commerce helps us to increase the
growth of the E-commerce. Some driving forces of E-
commerce are: -
1. Economics forces
2. Technological forces
3. Marketing forces
1. Economics Forces
i) E-commerce helps the businesses so that they easily
interact with the supplier and customers in the
distribution of the goods at the lower cost.
ii) The cost of installing and maintaining a website is
very low than the maintaining of the physical store.
iii) The cost of advertising is low and it provide the
access to the global market in low cost. This support

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 the people too busy in the business so they can easily
promote their business with the help of electronic
medium.
iv) E-commerce decreases the communication cost and
technological structure so it can easily drives the
business towards Electronic business.
v) E-commerce creates higher profits due to the less
need of workers. In this we have few clerical errors
and more effective in use.
2. Technological forces
i) technologies made the business communication
faster, easier and effective. It helps us to change our
business from local market to the global market.
ii) The increases in the usage of the internet through
mobile, cyber cafes. These helps us to make the
interest in the people towards E-commerce
iii) Technology give the trust to the customers so that
they done the electronic payments all over the world.
3. Marketing forces
i) E-commerce provide the customers to make product
comparison, place order, track order and make
payment easily. Nowadays customers purchase the
goods and services with the help of online marketing.

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 ii) E-commerce helps the business to reach the
international markets so they can easily give the
customer support and services
iii) Consumers choose the online shopping due to the
great variety of goods and services and make
payment easily. This increases the interest of the
business organization towards e-business.
E-commerce opportunities for industries
1. Online marketing
online marketing is the method in which we can promote
the goods and products all over the world. Online
marketing is use by the customers all over the world to get
the best goods and services. With the help of online
marketing customer can buy and sell goods and services all
over the world and make the payment easily.
Some examples of online marketing are: - Amazon,
Flipkart, Olx, Quickr, etc.
2. Banking
Online banking allow the customers to access their bank
accounts and make any transaction without go anywhere.
Online banking allows us to do fund transfer, to check
account statement, to do recharges.
Some examples of online banking are: - PhonePe, Paytm,
GooglePay, etc

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 3. Stock trading
Stock trading is a method in which we can buy and sell
stocks of different companies and try to gain profits due to
market increase or decrease.
Some example of stock trading are: - IQ Option, Olymp
Trade etc.
4. Tour and travel
Internet provide us the facility for the online booking of
the upcoming journey. With the help of this we can book
the tickets of train, airlines and bus. Many companies
provide tour packages for the journey which is suitable for
the customers.
Some example of tour and travel are: - Make my trip, go
Ibibo etc.
5. Health care
Health care services provide us the interface in which we
can order any medicines without meeting any doctors. In
the health care service we can easily consults our health
problem to the doctor without any meeting.
Some example of health care services are: - calorie
counter, google fit, medlife, netmeds, etc.
6. Financial services
Financial services defined as accounts, services and
industries which are related to the money. Financial

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 services provides us the home loan, car loan, education
loan, etc. with the help of our banking service.
Some example of financial services are: - bajaj finance, AU
Finance, HDB finance, etc.
7. Social networking sites

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